HELP!! EQ2 has detected an unrecoverable error and must shutdown!

[Broken Sword]

<p>I was playing just yesterday, and today is the big expansion pack.  I started up the Launcher the normal way and got my 13mb download.  When I hit the play button, I keep getting this message:</p><p><verifly? E:liveeq2gameclientsrcClientApp.cpp (3975):</p><p>Failed to Initialize asset system: error during initialization</p><p>(hppt://eq2.patch.station.sony.com/patch/eq2/assets/live/)</p><p>00430d09</p><p>Just so that you know, the E: drive on my computer is the DVD player.  Please help as I can't play the game that I pre-ordered!</p><p>Phiobob, GUK.</p>

[Sputt]

<p>Exactly the same problem here.</p>

[spyda6]

<p>Exactly the same thing here, even deleted the cache and EQII exe .. nuttin working ....</p>

[vibrancy]

<p>Same issue... </p>

[spyda6]

<p>Well, At least we know its not a personal issue, Sure they'll get round to fixing it soon ... Least I hope so, 6pm, and i need my daily fix</p>

[Gromk]

<p>I am getting this also.  Windows 7.</p>

[PaperTankn]

<p>I am getting it also. I imagine it is something we have to just wait out as the servers return to their normal state after being worked on. Hopefully were not waiting long, I'm impatient.</p>

[TaishiFoxie]

<p>Same problem is occuring for EQ2X, I think SOE messed up as always lol >_></p>

[toy777room]

<p>same thang too. they better fix it soon. i paid 120$ for the new pack on 2 account then i find out it brakes it all <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Illustian]

Likewise but add 8b000317 to end of OP error code

[Thogyth]

<p>I had the same issue, but now its fixed. I use the streaming client and I guess it patched itself.</p>

[Broken Sword]

<p>I am still having this issue.  Game continues to download.  Only 500mb left.  Anyone from SOE know what is going on as there are a lot of people that can't play due to this issue?</p>

[spyda6]

<p>seems to be all fixed with me now, maybe just a freak bug that happened while the servers were updating! .... well off to get my fix! ...</p>

[Broken Sword]

Well it seems to be fixed for me...maybe. It looks like the fix is somewhere in the actual game download. I had about 430 mb to go until the game is completely loaded, and now I am not getting the error. When I went to charactor select, all the servers are locked. I guess if it is not one thing, it is another.

[Travera]

<p>mine is hanging at the cache appearance screen then getting the unrecoverable error message</p>

[Katherla]

<p>I am recieving the same error. I use streaming client and was on the game about 4 hours ago with no problems. Went to log back in and am having this error no matter what I do. I don't know if it matters how much of the game I have left to download but I am currently just over 2GB.</p><p>PLEASE HELP!</p>

[gineeva]

<p>I am having the same issue on the Everfrost server.</p><p>At first I had the error about not being able to find my char, that started yesterday, and this morning I went through and deleted the files and folders (cached stuff) suggested in another post.  After I did that I reran the patcher and now get the unrecoverable error.</p><p>E:liveeq2gameclientsrcClientApp.cpp (3975): Failed to initialize asset system: error during initialization</p><p>(http://eq2.patch.station.sony.com/patch/eq2/assets/live/) 00430d09</p><p>Windows 7, 64 bit</p><p>If anyone figures out how to get in I would love to know.</p><p><span style="color: #ff0000;">UPDATE!</span></p><p><span style="color: #ff0000;">**** 15 minutes after I posted this I was able to get in!  Maybe it is fixed for everyone else as well?</span></p>

[Travera]

<p>Its not fixed i amn still getting the same error</p>

[Tgan]

<p>I am getting the exact same error as the very top post</p>

[bks6721]

<p>been playing daily for several years without issue.  today I got the crash as described above. Game appears to crash because its not finding anything in my E drive (dvd).  Running streaming launcher and forced a full scan hasn't changed a thing.  CRASH</p>

[TSR-JoshuaM]

<p>Is everyone experiencing this issue using the multi-game Station Launcher or the EQ2 LaunchPad?</p>

[bks6721]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Is everyone experiencing this issue using the multi-game Station Launcher or the EQ2 LaunchPad?</p></blockquote><p>I'm using the EQ2X launchpad.  Trying to run the everquest2.exe also causes the same crash.</p>

[TSR-JoshuaM]

<p><cite>Pauly@Befallen wrote:</cite></p><blockquote><p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p>Is everyone experiencing this issue using the multi-game Station Launcher or the EQ2 LaunchPad?</p></blockquote><p>I'm using the EQ2X launchpad.  Trying to run the everquest2.exe also causes the same crash.</p></blockquote><p>Everquest 2 Extended has it's own technical support forum located at <a href="http://forums.station.sony.com/eq2x/forums/list.m?category_id=13">http://forums.station.sony.com/eq2x...?category_id=13</a></p>

[Apelila]

<p>Using launchpad.exe it opens the loading screen, says caching appearances, below says 47.7MB for a minute then 25.5MB (my connection speed is nowhere close to fast enough for it to have gotten that much that fast) then this is what I get ~ EverQuest II has detected an unrecoverable error and must shut down. E:liveeq2frameworkscenegraphsrcVeAppearance.cpp (5265): ERROR - Appearance cache is invalid 00a28e7f5c657669</p><p>Edit: I went into "Options" cleared the Cache and ran the scan. Tried to load it and still got the very same error. I'm told it's probably corrupted files and I need to reinstall... PLEASE tell me there is something I can do without having to resort to that!!!</p>

[TSR-JoshuaM]

<p>Could you PM me the contents of your launchpad.log ?  Include a link to this thread as a reminder.</p>

[Apelila]

Ok Joshua, sent you what I think you wanted but I decided to go ahead and reinstall it. I'm curious tho. I went to <a href="http://launch.soe.com/eq2/" target="_blank" rel="nofollow">http://launch.soe.com/eq2/</a> and did the full d/l (it's almost done actually after 6 hours of loading) and what I'm wondering is will it be the streaming launcher after the initial install? What I'm askin is: Is it going to try to do a full update every time it needs to update before I can play or will it be like the other and get what it needs then let me play during the rest of the d/l?

[TSR-JoshuaM]

<p><cite>Apelila@Antonia Bayle wrote:</cite></p><blockquote>Ok Joshua, sent you what I think you wanted but I decided to go ahead and reinstall it. I'm curious tho. I went to <a rel="nofollow" href="http://launch.soe.com/eq2/" target="_blank">http://launch.soe.com/eq2/</a> and did the full d/l (it's almost done actually after 6 hours of loading) and what I'm wondering is will it be the streaming launcher after the initial install? What I'm askin is: Is it going to try to do a full update every time it needs to update before I can play or will it be like the other and get what it needs then let me play during the rest of the d/l?</blockquote><p>That is the streaming LaunchPad as well, just fully downloaded up front <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Apelila]

Thanks Joshua, appreciate your time. I got it all downloaded and runnin good. Good to know it's the streaming LaunchPad! Thanks tons.

[TSR-JoshuaM]

<p><cite>Apelila@Antonia Bayle wrote:</cite></p><blockquote>Thanks Joshua, appreciate your time. I got it all downloaded and runnin good. Good to know it's the streaming LaunchPad! Thanks tons.</blockquote><p>You're welcome!</p>

[Eternal-Goddess]

<p>I am having the same problem with windows 7 after using this new eq2 launcher:</p><p><img src="http://img5.imageshack.us/img5/4486/errorge.jpg" width="485" height="215" /></p><p>And please dont say a reinstall, because i've already done that 3 times <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p>How are you launching the game?  That error is common if you are trying to run the new Everquest2.exe directly.  You must use the LaunchPad.exe</p>

[Eternal-Goddess]

<p>I am using the EQ2 launcher <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[TSR-JoshuaM]

<p><cite>Eternal-Goddess wrote:</cite></p><blockquote><p>I am using the EQ2 launcher <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>And you receive that error when you hit PLAY?  I might need to look over your system configuration.  Would you please post your DXDIAG information?  I only need the top 3 sections, system/display/sound devices.</p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=25765" target="_blank">[EQII] Video walkthrough: Generating dxdiag, msinfo32 and netinfo files</a></p>

[Aglorious]

<p>I have now the same problem after getting the new streaming client <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> i miss the old one is it possible to get the old launcher back ? with the old one never got any problems!</p>

[Therendil]

<p>I'm afraid that all versions of older LaunchPad or Station Launcher are gone or going. Have you tried the full-asset installer to see if you have the same problem? It's also possible that something in your setup has gotten corrupted. Running Validate Game Assets might clear that up.</p><p>Generally speaking, an 'unrecoverable error' means that the client got fed something undigestible, and that means broken cache, settings, etc.</p><p>-= Therendil =-</p>