crashing when zoning into new halas / frostfang sea [Archive]

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Goonch

02-06-2011, 11:54 AM

Ever since Halas has been released I have not been able to zone in. I always have to petition for my character to get moved. I can zone into any other zones on multiple accounts however this has always been an issue. I have tried multiple graphic settings, shader on/off etc. I have let it go this long because I have had no need to go there until recently.------------------System Information------------------Time of this report: 2/6/2011, 09:45:47 Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz Memory: 4096MB RAMAvailable OS Memory: 4094MB RAM Page File: 3993MB used, 4193MB available Windows Dir: C:Windows DirectX Version: DirectX 11---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 260 Manufacturer: NVIDIA Chip type: GeForce GTX 260 Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0012.5896 (English) Driver Version: 8.17.12.5896---------------CRASH LOG---------------build="SOEBuild=7298L" version="SOEVersionString=2011/2/2 10:35:15" build_type="USER OPTIMIZED" ls_address="none" zone="halas" loc="-373.40 31.75 226.63" performance="6" stack="009884c2 2d39f1c0 14e85e60 14e85e60 "Thanks in advance.

Te'ana

02-08-2011, 01:56 PM

I am having the same problem since this morning's patch. I ran a full file scan and did not notice any significant change. I was able to play there this morning before the patch.Edit: I can avoid the crash to desktop if I stay away from the open area in the center of New Halas.System Information------------------Time of this report: 2/8/2011, 10:55:02 Machine name: MICHELLE-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) Language: English (Regional Setting: English)System Manufacturer: Alienware System Model: Aurora BIOS: Default System BIOS Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz Memory: 12288MB RAMAvailable OS Memory: 12278MB RAM Page File: 3186MB used, 21369MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 260 Manufacturer: NVIDIA Chip type: GeForce GTX 260 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05EA&SUBSYS_073810DE&REV_A1 Display Memory: 1260 MB Dedicated Memory: 1773 MB Shared Memory: 3582 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Dell S2409W(Digital) Monitor Model: DELL S2409W Monitor Id: DELA038 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.15.0011.8602 (English) Driver Version: 8.15.11.8602 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail

Jazzsinger

02-08-2011, 05:19 PM

Same problem since today's patch and one of my guildies crashed 5 times (with me it was twice before I used the call to Guildhall spell)There was no problem prior to the patch - please fix thisThank you

msgnomer

02-08-2011, 05:46 PM

I don't crash on zoning in, but I crash right near the broker in the housing area. I did full file scan, rebooted my pc with no change. Each time I try to log in with Hedvika now, crash.In the interests of testing, my gnome Leely who was resting in Baubleshire wandered around a bit with no trouble. She then went to Qeynos Harbor, no trouble. She went to Frostfang sea via the globe, no trouble. She rode her horse up to the same spot in the housing area by the broker and experienced the same crash.Somethings amiss! Maybe a glitch in adding Erollisi Day stuff to New Halas?

Bekkr

02-08-2011, 05:52 PM

Same story here. Newish character, crashing on login (three times so far) - the character is currently near the broker in the center of NH.I've disabled any UI mods with the same result.<a href="http://members.iinet.net.au/~rathbeck/eq2_crash.log" target="_blank">Crash log.txt</a><pre>Game Uptime: 42 seconds Position last frame: -77.61, 147.75, -30.28 Zone name: halas Time in Zone: 8 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE</pre>

TSR-JoshuaM

02-08-2011, 05:58 PM

@LateanaYour drivers are out of date, you could download the latest drivers at <a href="http://www.nvidia.com" target="_blank" rel="nofollow">www.nvidia.com</a>@GoonchHave you re-installed the game since you first tried to get in to Halas? If not, you can try to clear out your temporary files. This includes deleting the cache and logincache-us folders. Also, depending on your method of getting in to the game (Station Launcher, LaunchPad 3 etc) you may still have the halas files in your data and can possibly delete it to force a re-download of the zone.

eggsk

02-08-2011, 06:15 PM

Yeah, I can't log in to my main AT ALL because my toon's in New Halas and it crashes before I can even hit W to run to a different spot in hopes it'll not crash. ugh. Sony, what do I/we do, PLEASE? <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

Joyful

02-08-2011, 06:18 PM

Im having this same exact problem. Was running around New Halas fine this morning before the patch, now Ive crashed 3 times in the past 10 minutes.Edit ~ Now it wont let me log on my character >.<

Yasunami

02-08-2011, 06:32 PM

<cite>Joyful wrote:</cite><blockquote>Im having this same exact problem. Was running around New Halas fine this morning before the patch, now Ive crashed 3 times in the past 10 minutes.</blockquote>Same problem here now. Was fine for almost a month, then it started to crash when I got up this morning. I also keep getting a 4.4MB update on the streaming launcher before it will give me the play option. I've downloaded this 4.4MB update a couple dozen times now. And this is even after a reinstall and video driver update!Crash Report (minus stack scan):SOEBuild=7264LSOEVersionString=2011/1/20 13:07:21EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00988432Application was trying to read from 0x00000038 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=7264L SOEVersionString: SOEVersionString=2011/1/20 13:07:21 OS Version: 6.1.7600 VER_NT_WORKSTATION CPU: 2 x86 AuthenticAMD 14MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [ATI Radeon HD 4800 Series ] [aticfx32.dll] 8.17.10.1063 {d7b71ee2-d702-11cf-f573-3a35bec2c535} Time at crash: Tue Feb 08 15:11:17 2011 Login Server: none Performance: 7 Game Uptime: 1803 seconds Position last frame: -317.69, 179.69, -49.44 Zone name: halas Time in Zone: 1763 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1920x1080 (60 hz) fullscreen UI: ui/defaultLog: Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg...Thread Data: Primary Thread Id: 1204 Current Thread Id: 1204 Current Thread Priority: 0Memory: AddressLimitMB: 4095 Load: 45% Total physical: 4294967295 Free physical: 4294967295 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 4294836224 Free virtual: 2560520192Memory Manager: Allocations: 329385 Bytes Allocated: 634074784 Max Allocations: 333997 Max Bytes Allocated: 678794336 System Memory Allocated (MB): 648 Limit: 4095 Number of Allocate Calls: 2420244 Number of Free Calls: 2090859Registers: EAX 0x00000000 EBX 0x5D3E8CC0 ECX 0x4C2FF8A0 EDX 0x4E1104C0 ESI 0x2F774B74 EDI 0x00000018 GS 0x0000002B FS 0x00000053 ES 0x0000002B DS 0x0000002B EBP 0x2F774B5C ESP 0x0018EFB0 EIP 0x00988432 FLAGS 0x00210297 CS 0x00000023 SS 0x0000002BFPU Registers: CW 0x0000027F SW 0x0000403F TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack: 0x00988432 in C:GamesEQ2EverQuest IIEverQuest2.exe 0x4E10F940 in ???????? 0x5B148830 in ????????End of Call Stack

TSR-JoshuaM

02-08-2011, 06:34 PM

In addition to reporting this to have it looked at on our end, please give the following directions a shot as well.You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in (for Windows XP): C:Program FilesSonyEverQuest II (for Windows Vista/7): C:Program DataSony Online EntertainmentInstalled GamesEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.

TSR-JoshuaM

02-08-2011, 06:35 PM

Also make sure you are using our latest LaunchPad for EQII. If you are not already using it, you can install it on top of your existing EQ2 folder to avoid a majority of the updates involved.<a href="http://launch.soe.com/eq2" target="_blank">[EQII] LaunchPad</a>

msgnomer

02-08-2011, 06:43 PM

Never mind....I submitted an in-game petition describing the problem and I'll just wait it out and keep the rest of my characters away from New Halas for now. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" />

TSR-JoshuaM

02-08-2011, 06:45 PM

The LaunchPad, as opposed to Station Launcher and older methods, have different file management structures. With Station Launcher and prior, you had individual files for each zone etc... With LaunchPad, these have all been consolidated down to about 6 or 7 files. These files control all of those zones.

msgnomer

02-08-2011, 06:47 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>The LaunchPad, as opposed to Station Launcher and older methods, have different file management structures. With Station Launcher and prior, you had individual files for each zone etc... With LaunchPad, these have all been consolidated down to about 6 or 7 files. These files control all of those zones.</blockquote>Ah, well I just checked and I'm already using the Launchpad anyway. I had to reinstall the game fairly recently.

TSR-JoshuaM

02-08-2011, 06:56 PM

The reports on this are coming in. Did this problem with you all specifically just start post-patch or has this been recurring prior to the patch as well?

msgnomer

02-08-2011, 06:59 PM

For me this is post patch. Edit - and I've also confirmed that only my character's in the New Halas housing area were affected. One previously ok character went from the docks to the housing area broker and only then crashed.

Bekkr

02-08-2011, 07:09 PM

To confirm, all my other characters have no issues at all. They can log in to various zones (QH, Kelethin, TD, Guild halls) and do seemingly all the normal things that characters do. The character in question gets to "Adding character to zone", at which point the "EQ2 Client Application has stopped working" dialog box appears.I'm using the newest (streaming) launcher, and after following the steps above, was able to log in and move the affected character to another zone. Have now put the files back, and am playing. All's well if I stay away from NH.Also: only after the latest patch, yes.

msgnomer

02-08-2011, 07:21 PM

Update - I did nothing more on my end, but was able to log in one of my two characters in New Halas. Without moving her, I had her caste Call to Qeynos, and it worked and she's out of there. Optimistically, I tried to log in my Barabarian and still crashes. I can't really use her Call to Halas spell anyway, it would put her a few feet from where she's crashing, LOL.

snarlycarly

02-08-2011, 07:35 PM

Just today after update patch for me. Iused the Call To Halas and just as I landed there..I crashed and got the client has stopped responding message.

Durkwin

02-08-2011, 07:40 PM

Pretty much the same problem(s) posted here. Using 2 different accounts on 2 different computers, I will crash when passing the center of Halas or the broker in the housing area, or while accessing the housing broker and doing a transaction. If I have a character that crashed passing the center of Halas, it will usually crash again as soon as I move after relogging, but Not always. The same with the broker; sometimes I can actually access it and begin transactions before crashing.These characters have No problems in other zones with other brokers or with the GHall broker. They have been in Frostfang Sea for weeks, collecting shinies and putting them on the broker in the housing area. These problems stated today(2/8/11) after the patch.

Minxxi

02-08-2011, 07:42 PM

I've had this happen several times today as well. Logged my character off in New Halas near the banker last night. Logged on today after patch and kept crashing - client would stop working. After the 5th time I was able to sneak in a call to guild hall and haven't had an issue since. So this was new for me since the patch, and has just been in New Halas.

TSR-JoshuaM

02-08-2011, 07:45 PM

Is anyone still stuck in Halas or crashing upon zoning in? The server side has undergone some quick maintenance and I would like to verify if the issue has been resolved.

Durkwin

02-08-2011, 07:50 PM

Still crashing in center of Halas. Cold booted computer and loaded EQII via Laucher. Crashed as soon as I moved in the center of Halas.

Durkwin

02-08-2011, 07:52 PM

Logged in again and was able to leave the area. Came back and client crashed at the exact same spot as before......

Durkwin

02-08-2011, 07:55 PM

Logged on via an old XP computer and client crashed in Halas as soon as I moved...

TSR-JoshuaM

02-08-2011, 07:55 PM

Thanks for testing that.Could you PM your DXDIAG information to me? I do not believe it is an issue with your computer, but I need a full example to submit in my report on this issue.

eggsk

02-08-2011, 07:58 PM

Yep, just tried again and its ONLY affecting my characters in New Halas. All my other characters are fine. I'm on the Everfrost server if that means anything.

Durkwin

02-08-2011, 08:07 PM

Deleted (backed up) the files you noted on the first page of this subject and was able to leave Halas, but crashed same place as before. Guessing "someone" is gonna be working late tonight....

Rothgar

02-08-2011, 08:08 PM

Just an update to say that we are troubleshooting the problem and will let you know as soon as we have a fix available.

Nightho

02-08-2011, 08:19 PM

Thought I'd add my exp just in case it's helpful at all. Never had problems till today...Crashed after zoning from NH to guild hall, crashed after zoning from NH to SS. Went home to NH and the crashes piled up, till it got to the point where game crashed when I tried to log that toon in, wouldn't even load just crash.Downloaded new installer, full file scan still crashed when trying to zone that toon in (in new halas)Updated driver. Still crashed. A guildie on vent pointed me at this thread which is when it clicked that all my crashing was related to NH.Logged in a toon in NQ, run around for a bit and everything was fine.I'm staying away from New Halas till the bug is found and smushed!!

Te'ana

02-08-2011, 08:24 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>@LateanaYour drivers are out of date, you could download the latest drivers at <a rel="nofollow" href="http://www.nvidia.com" target="_blank">www.nvidia.com</a>@GoonchHave you re-installed the game since you first tried to get in to Halas? If not, you can try to clear out your temporary files. This includes deleting the cache and logincache-us folders. Also, depending on your method of getting in to the game (Station Launcher, LaunchPad 3 etc) you may still have the halas files in your data and can possibly delete it to force a re-download of the zone.</blockquote>Odd about the drivers, I just updated them yesterday. Ah well, off I go to try again.This is definitely a post-patch issue for me.

Vaala

02-08-2011, 08:26 PM

I'm also having problems logging in with my main that is in New Halas. I am grateful to hear though that I'm not the only one and that its not my computer. Hopefully it will be fixed soon because I don't understand ANY of the SOE clearing cache advice at all. Will see if my alts that aren't in NH are ok

GussJr

02-08-2011, 08:58 PM

+1

Hammersfel

02-08-2011, 09:10 PM

It all started when i downloaded microsofts 9 crit updates this morning, after that I could not get on the game

Yasunami

02-08-2011, 09:42 PM

Update on my crashes: Crashing happens most frequently near the broker/bank in the crafting/housing area of NH. Other areas it happens much less frequently.

Rho-Shan

02-08-2011, 10:23 PM

Have no trouble logging in to NH. But as i'm moving around, into the city center or crafting area, im freezing for a moment, then the game crashes.Til today had no issues, not zoning into any area, nor moving through any areas.

TSR-JoshuaM

02-08-2011, 10:29 PM

There are no known identified issues happening so I am gathering all of this information for my report. We'll get it looked in to ASAP.

extremaleee

02-08-2011, 10:48 PM

Same issue here, was able to log in fine this morning prior to the patch.Since logging in this evening in New Halas my client crashed to desktop. I now cannot log in at all, after i select my character & click play the client crashes within 10 seconds.Other characters on my account that are not in New Halas all log in fine, except for my main who is stuck <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />I have latest Nvidia drivers etc & have not experienced any client problems prior to todays patch.

eggsk

02-08-2011, 11:02 PM

<cite>TSR-JoshuaM wrote:</cite><blockquote>There are no known identified issues happening so I am gathering all of this information for my report. We'll get it looked in to ASAP.</blockquote>well this sucks. can't touch my main. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

TSR-JoshuaM

02-08-2011, 11:20 PM

Scratch that, issue identified. Our developers are working on pushing out a solution as soon as possible. I will update when I have more information.

Nightho

02-08-2011, 11:41 PM

Thanks for keeping us updated, very nice to know when things are being looked into / taken care of! Will keep checking back to see when it's fixed and I can log my warden back in safely <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

TSR-JoshuaM

02-08-2011, 11:43 PM

I cant say how long it will take to resolve, but if you open an in-game support request you can ask a GM to have you moved from the zone if it is preventing you from getting on at all.

vailan

02-09-2011, 12:13 AM

I am also crashing in New Halas, happened 5 times over the last 45 min. Each time I relaunch the game, it is patching the same 4mb.

Vaala

02-09-2011, 12:20 AM

Grrrr forgot and crashed again in NH..what the heck is going on?

Vaala

02-09-2011, 12:22 AM

How do I do that if I keep crashing upon entering NH?TIA

eggsk

02-09-2011, 12:37 AM

sigh, guess I'll hit the sack and try tomorrow. you KNOW its sad when you wasted a day on eq 2 and its double that you wasted a day in RL FOR eq 2 only to have that eq 2 day wasted. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

Deca

02-09-2011, 12:43 AM

<cite>TSR-JoshuaM wrote:</cite><blockquote>Scratch that, issue identified. Our developers are working on pushing out a solution as soon as possible. I will update when I have more information.</blockquote>Is this the hotfix that you are referring to?"The US servers will come down on February 8, 2011, at 7:00 am PST for a hotfix. The expected downtime is 1 hour."<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=494732">http://forums.station.sony.com/eq2/...topic_id=494732</a>The only reason I am asking about it is because if so....we are still getting crashes. For instance, 3 out of the 4 accounts on different pc are still experiencing crashes (yes we have 4 different pc on which 3 are having these crashes).

Bun

02-09-2011, 12:56 AM

This just started happeneing to me today also. I never had a problem in New Halas before. The crashes for me occurred when I recalled to New Halas, when I had passed through via World Bell I had no problem. Two recall crashes today, and a third when I tried to log back in on that character just now after the second crash. My PC locks up, I can't turn the game off through Windows Task manager because everything I try to do after the crash locks up on my screen. That means I can't restart normally, I have to restart by turning off the PC with the power button. I hate doing that. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />

rattlebonz

02-09-2011, 01:24 AM

Well, at least I waited until almost the end of my day to call home to NH...

msgnomer

02-09-2011, 01:30 AM

<cite>TSR-JoshuaM wrote:</cite><blockquote>I cant say how long it will take to resolve, but if you open an in-game support request you can ask a GM to have you moved from the zone if it is preventing you from getting on at all.</blockquote>Thanks for keeping us updated. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />For the record, by repreatedly trying to log in, I was eventually able to log in and use call to Qeynos with one character, and for my other character, get her into her Halas home in stages.

debi1214

02-09-2011, 03:16 AM

Well after many many attempts and reinstall of game, much inspection of PC etc only to see this forum now. Glad to know it's not me! But.................... after hours, it's still not fixed. It's now after 10:00pm game time and still broken. What is the est on this?

Akenatoth

02-09-2011, 06:39 AM

I have the same problems on both my PCs (a desktop and a laptop), with different cards (ATI and NVidia) and different OS (XP and Vista).As soon as I login my main (in NH) the game crashes.I tried reinstalling the client on the desktop, but it crashes at 1st attempt to login my main.And this is happening since yesterday, so it must be related to some update/fix.

Twinklin

02-09-2011, 07:12 AM

It seems they moved several of the Erollisi Day quests to new Halas and that could be what messed things up. It also makes it difficult to complete these quests.

Nightho

02-09-2011, 07:25 AM

I petitioned to have my warden moved to Qeynos so that I would actually be able to log her in and play. I got a reply saying she had been moved, but char select screen still says she's in Frostfang Sea, and I still crashed trying to load her into game (I tried twice) So I updated my ticket saying she's still stuck... *sigh*

Starukha

02-09-2011, 08:13 AM

I was looking forward to my first Erollisi Day. I have been unable to stay in New Halas (where most of my characters live) for any length of time without crashing to the desktop since Tuesday's game update. This event requires being in New Halas for at least one quest that I know of so far. I am stuck there, trying to login but crash over and over to desktop. As my characters live in New Halas avoiding the area is not a simple solution for me. I need access to my homes.

GussJr

02-09-2011, 08:54 AM

<cite>Starukha wrote:</cite><blockquote>I was looking forward to my first Erollisi Day. I have been unable to stay in New Halas (where most of my characters live) for any length of time without crashing to the desktop since Tuesday's game update. This event requires being in New Halas for at least one quest that I know of so far. I am stuck there, trying to login but crash over and over to desktop. As my characters live in New Halas avoiding the area is not a simple solution for me. I need access to my homes.</blockquote>This is my problem too! 2 quests are offered in New Halas...please hurry up and fix the zone! Please!

Cyliena

02-09-2011, 08:57 AM

Same issue, was approaching the Cairn of the Huntress in New Halas when I crashed. Completely unable to get my toon back on now so will likely have to petition to get Cyliena out.Was going to include logs but I see now on page 3 that you said the issue is identified. Here's hoping for a patch today. o.Oedit: For some reason my husband's computer loaded me in fine and I got myself out. There really isn't much difference between our systems so no idea what in the world is going on there.

StormQueen

02-09-2011, 09:43 AM

Hubby's toon keeps crashing in New Halas. I sent a toon on my second acct and it is stuck crashing in mid-New Halas.Please fix this ASAP.

Rhuger

02-09-2011, 09:58 AM

Happened 17 times within 3 hours of gameplay.../cry i want my pink unicorn!

Bun

02-09-2011, 10:27 AM

Update:Last night I logged in on a different character, played a while, then camped to the stuck character in NH and was successful. I got out of NH a.s.a.p.This morning I decided to try logging in a character that was in her house in NH and had no problems. I went into the city, still no problems. I saw Vidkole Thartium with a feather over her head, clicked her and read the quests offered, I didn't accept any. I saw a quest ready to turn in to Gerla Meltwater inside Glacierbane's Vault, and did that. As soon as I exited the building I had the same lock up as yesterday and had to do a hard reboot...again. /sighThis is also my first Erollisi Day.I'm going to defrag, but I'm not going back into NH until a patch comes down. I have company coming from the 14th to the 19th and was hoping to get in as much event stuff as I could before then. Fix this, please, please, please.<h1></h1>

snarlycarly

02-09-2011, 10:41 AM

Six crashes in New Halas already this morning. YOu can move a few feet and then wham! Housing is fine but it's when you go to the crafting area or into the city that you crash.

Cyliena

02-09-2011, 10:58 AM

If you are crashing constantly, do a full scan of the game. I'm able to go to New Halas now after that.

GussJr

02-09-2011, 11:31 AM

<cite>Cyliena@Everfrost wrote:</cite><blockquote>If you are crashing constantly, do a full scan of the game. I'm able to go to New Halas now after that.</blockquote>Good suggestion but like many of said, this doesn't help a lot of us. There is something up with the zone...

StormQueen

02-09-2011, 11:44 AM

Did two full scans yesterday for an unrelated issue.I got my Dirge out of New Halas by turning down graphics at the character select screen. Still, I shouldn't have to do this. I hadn't been back to New Halas before this morning for a few days so I can't say when the issue started, before Erollisi Day files were added or not.

Cyliena

02-09-2011, 11:58 AM

<cite>GussJr wrote:</cite><blockquote><cite>Cyliena@Everfrost wrote:</cite><blockquote>If you are crashing constantly, do a full scan of the game. I'm able to go to New Halas now after that.</blockquote>Good suggestion but like many of said, this doesn't help a lot of us. There is something up with the zone...</blockquote>Sure 'nuff. I was fine earlier after the full scan, but just went back to hand in my quest and it's crashing again. =

FellSorcerer

02-09-2011, 12:34 PM

Aha! I had just replaced my video card, and was wondering if it was me, somehow.I'm having this same issue. I tried deleting the files as per the advice in the beginning of the thread, plus doing a full file scan, and still... crash, crash, crash. Ugh.

Katey

02-09-2011, 12:38 PM

As soon as I hit Halas it crashes the game. A few of us were able to instantly use port to GH and get out so we aren't stuck there. Those with slower systems crash before they are fully loaded. Lots of upset people right now over this, but I'm sure they are working on it.

Kamimura

02-09-2011, 12:39 PM

Zoned in to New Halas for Erollisi day, got up to the middle section of town from the docks, and crashed. Tried to log back in, crahsed again right away. Did a full file scan, was fine for several minutes (long enough to talk to the Priest, pick up a shiny, and start running to the docks) then crashed again. I've never had a problem in this zone before today.

Aerfen

02-09-2011, 12:42 PM

A friend and I have both crashed multiple times in New Halas.

Saffrina

02-09-2011, 12:45 PM

I'm having issues in Halas too . I've deleted my cache and done a complete file scan and still I am crashing within a few minutes of being in the zone <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />Please fix this soon as most of my toons now live in Halas.

Te'ana

02-09-2011, 01:17 PM

I braved New Halas again after making sure I had the latest video drivers fron Nvidia and still crash there.

StormQueen

02-09-2011, 01:18 PM

The only thing I can suggest until SoE gets this resolved .... go into Character Select and turn your graphics way down, even to play-doh mode if you have to. It worked for me, although I find playing like that very annoying.

Kinston

02-09-2011, 01:26 PM

I have had no trouble logging into the game - character zones into New Halas fine (he's in the bank/broker area). But within a couple minutes the Client crashes.The last time I did this, just as I zoned in someone /ooc asking if anyone was having Client crash issues. I responded & in the course of our conversation (crashed twice during the talk), we both realized that neither of us are able to access/open our in-game Mailbox. You click on the Mailbox and nothing happens - the box, which highlighted via mouseover like it always does, stops highlighting and you get no mail window or anything.I mention this just in case the issues are related, even though I have only tried to use mailbox on about 1 in 10 Client crashes.Apologize for the newbie question here, but earlier in the thread, it was suggested that the newest launcher be downloaded. I did that & dropped the new EQ2setup.exe file into my EQ2 folder....do I have to delete a previously-existing file? I don't see another file in there with setup in the name.Thanks.

Mistymorn

02-09-2011, 01:26 PM

I am among those crashing, full scan did not help and neither did using a different computer.

Kamimura

02-09-2011, 01:35 PM

<cite>Kinston wrote:</cite><blockquote> we both realized that neither of us are able to access/open our in-game Mailbox. You click on the Mailbox and nothing happens - the box, which highlighted via mouseover like it always does, stops highlighting and you get no mail window or anything.I mention this just in case the issues are related, even though I have only tried to use mailbox on about 1 in 10 Client crashes.</blockquote>I believe mail and chat are both down because of the EU server merge. I'm not able to get in to my mail from my Guild Hall either, but no crashes there. Didn't try to get mail before going to New Halas for the first time, so I don't think they're related really.

Lava_Spitz

02-09-2011, 01:44 PM

Im having the same problem too... when I zoned into New Halas, right in the centre it crashed... this is all new, before... it didint happen... :/

Genyen065

02-09-2011, 01:46 PM

I am aslo crashing everywhere i go since patch and follow option is also missing don't know if it is related. Probably not but still ever since patch i have crashed at least 17 times and done full scan deleted appache.vpk 3 times and re downloaded deleted all the cache folders and it is not limited to one character it is all 23 of mine in any zone, and only started after the patch. The crashing is actually worse in Halas 2 to 4 steps and both my widowed EQ2s crash to can't open errror log, and A program is stopping EQ2 from reponding checking for resolution to problem and then i get the program EQ2 needs to be shut down. The message is about he same the last one is the could not open error log first time both windowed clients crashed mainly last 16 times was secondary EQ2 client running in or near halas and Enchanted lands. Sorry just managed to get one of the crash logs to open here is the details in it hopefully it helps. Well it is true not one tiny movement into halas now mainly. I turned one small turn and poof dead stop and then error message and back to desktop. I have for the 4th time deleted anything to do with halas, appache.vpk file cache folders and managed to get into the error log file for second time after another could not open log file error in background of the a program has caused EQ2.exe to stop responding checking for solution etc.. I was trying to get character out of halas but no go there any movement in any zone will crash to desk now on either account and any character. as of 1pm CST can not log in without immideately crashing.SOEBuild=7302LSOEVersionString=2011/2/3 9:37:38EVERQUEST2 CRASH LOG================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x009884CEApplication was trying to read from 0x0000003C Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=7302L SOEVersionString: SOEVersionString=2011/2/3 9:37:38 OS Version: 6.1.7600 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 4 x86 AuthenticAMD 3MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [ATI Radeon HD 4600 Series] [aticfx32.dll] 8.17.10.1059 {d7b71ee2-d7d0-11cf-f173-2a38bec2c535} Time at crash: Wed Feb 09 10:26:44 2011 Login Server: none Performance: 7 Game Uptime: 10836 seconds Position last frame: -25.12, 152.23, -36.67 Zone name: halas Time in Zone: 533 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1680x988 (60 hz) maximized UI: UI/EQ2MAPLog: m_processUpdateSpellBookMsg() getMatchingOrCl one: cloning Loot 8463875. getMatchingOrClone: cloning ExamineItem Golden Rose Petal. Starting flash Ending flash Ending flash s(1680,98<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> i_left=1617 i_right=6 i_top=298 i_bottom=202 b_vert=true Ending flash Starting flash Ending flashThread Data: Primary Thread Id: 2184 Current Thread Id: 2184 Current Thread Priority: 0Memory: AddressLimitMB: 4095 Load: 80% Total physical: 4294037504 Free physical: 816599040 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 4294836224 Free virtual: 2836881408Memory Manager: Allocations: 325918 Bytes Allocated: 706434368 Max Allocations: 347538 Max Bytes Allocated: 732981216 System Memory Allocated (MB): 712 Limit: 3071 Number of Allocate Calls: 13673415 Number of Free Calls: 13347497Registers: EAX 0x43226002 EBX 0x00000000 ECX 0xD0F83D31 EDX 0x4AE27A20 ESI 0x1833216C EDI 0x00000004 GS 0x0000002B FS 0x00000053 ES 0x0000002B DS 0x0000002B EBP 0x18332168 ESP 0x0018F13C EIP 0x009884CE FLAGS 0x00210202 CS 0x00000023 SS 0x0000002BFPU Registers: CW 0x0000027F SW 0x0000403F TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack: 0x009884CE in E:SonyEverQuest IIEverQuest2.exe 0x4AE27A20 in ???????? 0x434518C0 in ????????End of Call StackStack Scan: 0x0018F13C: 0x009A2D3B, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F140: 0x4AE27A20 0x0018F144: 0x4AE27740 0x0018F148: 0x00000007 0x0018F14C: 0x00000060 0x0018F150: 0x18332184 0x0018F154: 0xFFFFFFE4 0x0018F158: 0x009A2F02, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F15C: 0x18332168 0x0018F160: 0x18332184 0x0018F164: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F168: 0x00000007 0x0018F16C: 0x0FA41978 0x0018F170: 0x00000065 0x0018F174: 0x18332034 0x0018F178: 0x009A3539, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F17C: 0x18332034 0x0018F180: 0x183321C8 0x0018F184: 0x00000007 0x0018F188: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F18C: 0x18331EA0 0x0018F190: 0x18332034 0x0018F194: 0x0FA41978 0x0018F198: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F19C: 0x009A3CE3, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1A0: 0x18332034 0x0018F1A4: 0x183321C8 0x0018F1A8: 0x0FA41978 0x0018F1AC: 0x00000000 0x0018F1B0: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1B4: 0x18331EA0 0x0018F1B8: 0x18332034 0x0018F1BC: 0x0FA41978 0x0018F1C0: 0x00000000 0x0018F1C4: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1C8: 0x18331EA0 0x0018F1CC: 0x183321C8 0x0018F1D0: 0x000000CA 0x0018F1D4: 0x0FA41978 0x0018F1D8: 0x009966EA, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1DC: 0x18331EA0 0x0018F1E0: 0x183321C8 0x0018F1E4: 0x0FA41978 0x0018F1E8: 0x000000CA 0x0018F1EC: 0x009884B0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1F0: 0x000000CA 0x0018F1F4: 0x00000003 0x0018F1F8: 0x012FD914, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F1FC: 0x00000000 0x0018F200: 0x012FD914, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F204: 0x000000CA 0x0018F208: 0x000000CA 0x0018F20C: 0x000000CA 0x0018F210: 0x0FA41978 0x0018F214: 0x0018F70C 0x0018F218: 0x00F98C4B, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F21C: 0x00000000 0x0018F220: 0x00998FAE, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F224: 0x03F51240 0x0018F228: 0x03E95F90 0x0018F22C: 0x536DA760 0x0018F230: 0x00000000 0x0018F234: 0x00000000 0x0018F238: 0x00000003 0x0018F23C: 0x00000003 0x0018F240: 0x03F51240 0x0018F244: 0x00000000 0x0018F248: 0x00000000 0x0018F24C: 0x00000000 0x0018F250: 0x00000000 0x0018F254: 0x00A36DD5, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F258: 0x3E80686C 0x0018F25C: 0x012F3EF8, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F260: 0x00000000 0x0018F264: 0x3F0DB100 0x0018F268: 0x0042F4D9, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F26C: 0x012F3EF8, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F270: 0x17A1FAC0 0x0018F274: 0xC1C8F0E6 0x0018F278: 0x30F1C0A8 0x0018F27C: 0x30F1C090 0x0018F280: 0x43183C02 0x0018F284: 0x0018F5C4 0x0018F288: 0x3A06F8E8 0x0018F28C: 0x0018F2BC 0x0018F290: 0x3ED55DFC 0x0018F294: 0x3ED24D2C 0x0018F298: 0x3ECCCCCE 0x0018F29C: 0x3F800000 0x0018F2A0: 0x3D715260 0x0018F2A4: 0x00000001 0x0018F2A8: 0x43155C58 0x0018F2AC: 0xC3054DC4 0x0018F2B0: 0x00000000 0x0018F2B4: 0x00000000 0x0018F2B8: 0x419875D8 0x0018F2BC: 0x00DC40B6, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F2C0: 0x00000000 0x0018F2C4: 0x00000000 0x0018F2C8: 0x420F7946 0x0018F2CC: 0x4323A740 0x0018F2D0: 0x133F027F 0x0018F2D4: 0x3E80686C 0x0018F2D8: 0x3EA238E7 0x0018F2DC: 0x3EB3A7AA 0x0018F2E0: 0x00000000 0x0018F2E4: 0x3F800000 0x0018F2E8: 0xBF7DEFB8 0x0018F2EC: 0x00000000 0x0018F2F0: 0x3E01C1BF 0x0018F2F4: 0x00000000 0x0018F2F8: 0x3F800000 0x0018F2FC: 0x00000000 0x0018F300: 0xBE01C1BF 0x0018F304: 0x00000000 0x0018F308: 0xBF7DEFB8 0x0018F30C: 0xBF7DEFB8 0x0018F310: 0x00000000 0x0018F314: 0x3E01C1BF 0x0018F318: 0x00000000 0x0018F31C: 0x3F800000 0x0018F320: 0x00000000 0x0018F324: 0xBE01C1BF 0x0018F328: 0x00000000 0x0018F32C: 0xBF7DEFB8 0x0018F330: 0x3A06F8D0 0x0018F334: 0x0018F364 0x0018F338: 0x3F0ED174 0x0018F33C: 0x3E129884 0x0018F340: 0x3F2CF1F0 0x0018F344: 0x3F142FAF 0x0018F348: 0x3F2458A8 0x0018F34C: 0x3F2CF1F0 0x0018F350: 0x3F800000 0x0018F354: 0x3F800000 0x0018F358: 0x00000000 0x0018F35C: 0x00DC40B6, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F360: 0x80000000 0x0018F364: 0x3F800000 0x0018F368: 0x00DB08C0, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F36C: 0x20000000 0x0018F370: 0x3FEE027F 0x0018F374: 0x0018F590 0x0018F378: 0x00D07E6B, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F37C: 0x0018F67C 0x0018F380: 0x085E5970 0x0018F384: 0x00000000 0x0018F388: 0xBE01C1BF 0x0018F38C: 0x3F800000 0x0018F390: 0xC1D46291 0x0018F394: 0x4314F2BF 0x0018F398: 0xC23F7B1F 0x0018F39C: 0xBF7DEFB8 0x0018F3A0: 0x00000000 0x0018F3A4: 0xBE01C1BF 0x0018F3A8: 0x00000000 0x0018F3AC: 0x3F800000 0x0018F3B0: 0x00000000 0x0018F3B4: 0x3E01C1BF 0x0018F3B8: 0x00000000 0x0018F3BC: 0xBF7DEFB8 0x0018F3C0: 0xC1D46291 0x0018F3C4: 0x4314F2BF 0x0018F3C8: 0xC23F7B1F 0x0018F3CC: 0x3F800000 0x0018F3D0: 0x3F79999E 0x0018F3D4: 0x00000000 0x0018F3D8: 0x31300C44 0x0018F3DC: 0x00000000 0x0018F3E0: 0x3F79999E 0x0018F3E4: 0x00000000 0x0018F3E8: 0xB1300C44 0x0018F3EC: 0x00000000 0x0018F3F0: 0x3F79999E 0x0018F3F4: 0xBF7DEFB8 0x0018F3F8: 0x00000000 0x0018F3FC: 0x3E01C1BF 0x0018F400: 0x00000000 0x0018F404: 0x3F800000 0x0018F408: 0x00000000 0x0018F40C: 0xBE01C1BF 0x0018F410: 0x00000000 0x0018F414: 0xBF7DEFB8 0x0018F418: 0x00579951, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F41C: 0x3F800000 0x0018F420: 0x17CB3A20 0x0018F424: 0x01037A00, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F428: 0x17CB3A20 0x0018F42C: 0xFFFFFFFF 0x0018F430: 0x0DA9F4C0 0x0018F434: 0x03D91901 0x0018F438: 0x00000000 0x0018F43C: 0x00000000 0x0018F440: 0x00000000 0x0018F444: 0x00000000 0x0018F448: 0x40314A02 0x0018F44C: 0x00000000 0x0018F450: 0x3F800002 0x0018F454: 0x00000000 0x0018F458: 0x00000000 0x0018F45C: 0x00000000 0x0018F460: 0x00000000 0x0018F464: 0x3F800002 0x0018F468: 0x00000000 0x0018F46C: 0x00000000 0x0018F470: 0x00000000 0x0018F474: 0x00000000 0x0018F478: 0x3F800002 0x0018F47C: 0x00000000 0x0018F480: 0x00000000 0x0018F484: 0x40314A02 0x0018F488: 0x00000000 0x0018F48C: 0x3F800000 0x0018F490: 0xBF779687 0x0018F494: 0x00000000 0x0018F498: 0x3DFD069B 0x0018F49C: 0x00000000 0x0018F4A0: 0x00000000 0x0018F4A4: 0x3F79999A 0x0018F4A8: 0x00000000 0x0018F4AC: 0x00000000 0x0018F4B0: 0xBDFD069B 0x0018F4B4: 0x00000000 0x0018F4B8: 0xBF779687 0x0018F4BC: 0x00000000 0x0018F4C0: 0xC1D46291 0x0018F4C4: 0x43123F52 0x0018F4C8: 0xC23F7B1F 0x0018F4CC: 0x3F800000 0x0018F4D0: 0x00000000 0x0018F4D4: 0x00000000 0x0018F4D8: 0x00000000 0x0018F4DC: 0x3F800000 0x0018F4E0: 0x00000000 0x0018F4E4: 0x00000000 0x0018F4E8: 0x00000000 0x0018F4EC: 0x00000000 0x0018F4F0: 0xC23F7B1F 0x0018F4F4: 0x00D07ED4, in E:SonyEverQuest IIEverQuest2.exe (0x00400000) 0x0018F4F8: 0x43123F52 0x0018F4FC: 0x09BCCFA0 0x0018F500: 0x09BCCE20 0x0018F504: 0x09BCCFA0 0x0018F508: 0x00000000 0x0018F50C: 0x09BCCE20 0x0018F510: 0x00000010 0x0018F514: 0x09BCCE20 0x0018F518: 0x00000010 0x0018F51C: 0x0018F53C 0x0018F520: 0x6D832D05, in C:Windowssystem32atiumdag.dll (0x6d830000) 0x0018F524: 0x09BCCE20 0x0018F528: 0x0000000C 0x0018F52C: 0x0018F54C 0x0018F530: 0x6D832D05, in C:Windowssystem32atiumdag.dll (0x6d830000) 0x0018F534: 0x0B47C138 0x0018F538: 0x0018F5ACEnd of Stack ScanEND OF LOG

Lava_Spitz

02-09-2011, 01:48 PM

Ya... before this updated patch, it was totally fine before. As I said before, I zoned into New Halas, right in the centre and it crashed right away. Hopefully this will be fixed by later on today or tomorrow...

Kamimura

02-09-2011, 01:51 PM

<cite>Leeroy@Blackburrow wrote:</cite><blockquote>The only thing I can suggest until SoE gets this resolved .... go into Character Select and turn your graphics way down, even to play-doh mode if you have to. It worked for me, although I find playing like that very annoying. </blockquote>That seems to be working for me as well. I still crash eventually, but it takes much longer with the settings turned down. Long enough to chat with the Erollisi quest giver and get some shinies - and after crashing, long enough to call/bell out of the city.

rowanC7276

02-09-2011, 01:57 PM

Same problem here... I have done every check sweep I can with both eq2 and just my computer. I can log everyother character I have into the game just fine.But I took my main over to Halas this morning and now I can not log her in. When I try to log into her I do not even make it into the game I get a error message saying something like "this program has stopped working, windows is searching the issue-- something along those lines. But I can immediatly log in anyother character I have that is no in Halas and everything is fine.. Please fix this <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />Sorry for any typos - I have the typing skills of a child (shoot even some children have better skills I think)edit -- Ok I turned my graphics to max performance and was able to atleast get into the game-- fingers crossed that I can now get her the heck out of halas <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

msgnomer

02-09-2011, 02:48 PM

After running a full file scan and setting my graphics to maximum performance, I still crash immediately. Currently character is located near the center of New Halas.I guess it's time to give up for now? Hopefully work is continuing on finding the cause and implementing a fix. The fact that not everyone is affected must complicate matters.

Cusashorn

02-09-2011, 02:54 PM

Yeah whatever you guys did to New Halas for the Erollisi Day event, you broke the zone. Anyone who goes near the center of the town will crash. I can't log into my character to move her because it crashes before I even get control.

Raean

02-09-2011, 02:58 PM

Little note to add. It seems that if I'm in Frostfang 2 it crashes the most. If I go to like Frostfang 5 (when there is one) I don't have problems. As to why changing from one to another would make a difference, I really don't know. Any update from the Dev team would be really helpful.

Katey

02-09-2011, 03:25 PM

This is so frustrating, I know so many of us have been looking forward to this event for weeks now and it's just not working like it should. I was able to get into New Halas via my house and actually ran around and finished a quest in New Halas and the second I stopped moving it crashed me to desktop and now I'm stuck AGAIN. Most of the people online in my guild have a toon stuck there now too so it's just ticking people off left and right. NO LOVE LOLCan we please get an update on what is being done to resolve this?

Iskandar

02-09-2011, 03:28 PM

I'm having the same problem too -- the area around the Broker and the central square in front of the Cairn are New Crash City <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I'm able to get about halfway through a /bug report before it punts me to desktop. I've done four Full File Scans, three reboots, and a checkdisk on my HD, and none have done diddly <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />I do hope this is resolved soon, since the bulk of the Erollisi Day events are in New Halas.

niteowl53

02-09-2011, 03:31 PM

Same, most any movement causes a crash, I take 3 steps crash, log back in move 3-5 steps, crash. My video drivers were updates 3 days ago, it is not my video card. Since loggin in 2 hours ago I have also had crashing problems in Enchanted lands as well. In both zones I have crashed 17 times in about 45 mins.I'm on AB, and there are also issues concerning Missing NPC's (Dev's know about the missing NPC's and are working on it), especially in Thundering Steppes. Kerath McMarrin (hadden's earring quest giver) Octogorgon is missing as well, on all servers. I was fighting a centaur in Thundering Steppes, and for what ever reason, the centaur flew up into the air, so far above my head, I nwas out of range, however the centaur could still hit me, and when I ran he ran above me IN THE AIR, lol. Finally a guiildie came along and got him with bow and arrows. I have noticed a lot more mobs and harvesting nodes are up in the air, just floating there.With all the recent server mergers, are we getting ready for a server meltdown? Something ios going on with all the servers. Can we get an official word on what is happening and when there is an ETD on when we can expect it to be fixed?

Raean

02-09-2011, 03:35 PM

Im starting to wonder if the when the patch was coded, the dev's set the max number of players in those zones too small by mistake. I've seen that happen in WoW before so it's possible there was a coding error which made it so only like 5 people can be in the updated zones at any given time.

redhousepainter

02-09-2011, 03:47 PM

It crashes for me aswell on both my computers..exact the same thing happens and it started today...

Rothgar

02-09-2011, 03:55 PM

We are closer to resolving the issue and will schedule a hotfix as soon as we have it fixed.

Jiira

02-09-2011, 04:09 PM

I hate 'Dev-speak'

GussJr

02-09-2011, 04:14 PM

<cite>Rothgar wrote:</cite><blockquote>We are closer to resolving the issue and will schedule a hotfix as soon as we have it fixed.</blockquote>Cool, that would be awesome! <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" />

Iskandar

02-09-2011, 04:49 PM

<cite>Nevissa@Crushbone wrote:</cite><blockquote><cite>Leeroy@Blackburrow wrote:</cite><blockquote>The only thing I can suggest until SoE gets this resolved .... go into Character Select and turn your graphics way down, even to play-doh mode if you have to. It worked for me, although I find playing like that very annoying. </blockquote>That seems to be working for me as well. I still crash eventually, but it takes much longer with the settings turned down. Long enough to chat with the Erollisi quest giver and get some shinies - and after crashing, long enough to call/bell out of the city.</blockquote>Just wanted to bump this suggestion, as it DOES seem to help some... though, like Nevissa, I do still crash -- it just takes longer for the crash to happen.Crack the whip on those server grimlins Rothgar! <img src="/eq2/images/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" /> We needses our shinies!!! <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" />

Cloudrat

02-09-2011, 04:53 PM

me too me too on everfrost , i see lots of linkdead too so happening to others as well. i did full file scan as was suggested in another thread and that didn't help<img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />

msgnomer

02-09-2011, 05:24 PM

<cite>Cloudrat wrote:</cite><blockquote>me too me too on everfrost , i see lots of linkdead too so happening to others as well. i did full file scan as was suggested in another thread and that didn't help<img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></blockquote>LOL, I don't stay on long enough to experience that, but your comment made wish I did so that I could say "I see Linkdead people."

eggsk

02-09-2011, 05:25 PM

All my toons are on the Everfrost server and Halas hates them now. So, um, is it JUST the Everfrost server? Just curious.Think I'mma quit starting my guys at Frostfang Sea. Sucks cause I like NH. =/

Twinklin

02-09-2011, 05:39 PM

It's Crushbone too... most likely all servers.

eggsk

02-09-2011, 05:40 PM

<cite>Twinklin@Crushbone wrote:</cite><blockquote>It's Crushbone too... most likely all servers.</blockquote>kk, glad its not just the server I play on. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" />

Sigrud_ds

02-09-2011, 05:52 PM

I posted in the first Halas thread I saw here is what I posted:After the small patch I assume for Erollsi Day on 20110208 I have been crashing as well but I can avoid it.After updating everything I could, bios, graphic drivers windows update, a completly new install after uninstalling and deleting the eq2 folder disabled sound and increased pagefile size; I discovered there are two NPC that make me crash and only when I get within a few game meters away. They are Ferthild Locknaird who roams all around the New Halas crafting area and Aldhildur Galculloh who roams the Main New Halas area; they both seem to be the same character model but Ferthild is hooded so I can't say for 100% sure (edit) and they both wear the same robe(/edit).(edit2) I have been watching Ferthild Locknaird at a distance roam and as she passes by people some go linkdead. If a developer wants me to show them I am more then happy to help; contact Adelric or Andivinr on Antonia Bayle(/edit2)This happens on two almost completely different machines the only common thing being Windows 7 64-bit. On both machines I get the same crash log header with exception to hardware listed:SOEBuild=7264LSOEVersionString=2011/1/20 13:07:21EVERQUEST2 CRASH LOG================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x00988432Application was trying to read from 0x00000038 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=7264L SOEVersionString: SOEVersionString=2011/1/20 13:07:21 OS Version: 6.1.7600 VER_NT_WORKSTATION CPU: 2 x86 GenuineIntel 3MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [NVIDIA Quadro FX 1500] [nvd3dum.dll] 8.17.12.6645 {d7b71e3e-41de-11cf-9b6a-20231fc2c535} Time at crash: Tue Feb 08 17:29:30 2011 Login Server: none Performance: 5 Game Uptime: 270 seconds Position last frame: -333.21, 181.96, -62.65 Zone name: halas Time in Zone: 112 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1680x998 (60 hz) maximized UI: ui/default

Bunji

02-09-2011, 06:34 PM

CS is in the process of removing the NPC we believe to be the culprit of the crashes in Halas.

Sigrud_ds

02-09-2011, 06:39 PM

<cite>Bunji wrote:</cite><blockquote>CS is in the process of removing the NPC we believe to be the culprit of the crashes in Halas.</blockquote>There are 2 npc's one is Ferthild Locknaird in the crafting area other is Aldhildur Galculloh in the Halas Main area

Iskandar

02-09-2011, 06:42 PM

<cite>Bunji wrote:</cite><blockquote>CS is in the process of removing the NPC we believe to be the culprit of the crashes in Halas.</blockquote>Yay! Flog those evil troublemaking NPCs (AFTER Erollisi Day is over, of course -- we wouldn't want the floggings to interfere with the Festival of Love <img src="/eq2/images/smilies/908627bbe5e9f6a080977db8c365caff.gif" border="0" />)Sometimes my inner Necro is very considerate <img src="/eq2/images/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" />

Laiina

02-09-2011, 06:45 PM

What happened to me is that I could not zone into new halas from the char select screen after 3 tries, but when I log onto another character and then /camp <name> it worked.It appears that the patch is downloading every time you log on. A similar problem occured a while back.

Bekkr

02-09-2011, 06:48 PM

<cite>Kinston wrote:</cite><blockquote>Apologize for the newbie question here, but earlier in the thread, it was suggested that the newest launcher be downloaded. I did that & dropped the new EQ2setup.exe file into my EQ2 folder....do I have to delete a previously-existing file? I don't see another file in there with setup in the name.Thanks.</blockquote>That file is an installer, not a single file that you drop into the appropriate folder. When you run it, it will install the newest launcher, which you'll then use to start EQ2.Also, rofl@"I see linkdead people."

Sigrud_ds

02-09-2011, 06:57 PM

<cite>Laiina wrote:</cite><blockquote>What happened to me is that I could not zone into new halas from the char select screen after 3 tries, but when I log onto another character and then /camp it worked.It appears that the patch is downloading every time you log on. A similar problem occured a while back.</blockquote>It is just bad timing, I fought with this for hours, the only reason I discovered it was because I had my baby on my lap and was playing with her. My character was just sitting there in the crafting area looking at the back wall then crash and all I saw that was different was the NPC had moved into my view. So then I tested it I went and hunted and harvested for hours then came back and purposely ran toward the NPC and crash.I think it is worse with some people because they have the distance rendering farther away then others; I just came back after a 2 year break and a fresh install and was fine for the first week so I was baffled and turned my setting to absolute minimal and it got better, I bet it is something the NPC is wearing that isn't drawn till you are with in the threshhold your settings adhere too.

Amnerys

02-09-2011, 07:08 PM

<a href="list.m?topic_id=494829">Missing NPC's & New Halas Zoning Issues</a>

Katey

02-09-2011, 07:20 PM

Thanks for the update. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />

Kirianna1

02-09-2011, 09:01 PM

Perhaps extend this event another day? I've been crashing all day even with the graphics turned down.I wish I had thought to come here and check because I just got a new computer and graphics card and thought it was me. Ugh!

Raean

02-09-2011, 09:11 PM

Yea that would be nice of them. I think the totally shut down the Frostfang area because I tried to leave my house and it won't even load into the zone so I can't even crash my way to a new zone to work on the quests and collections.

Tryk

02-09-2011, 10:46 PM

I'm not having the crash issue, but with the newest launcher, the thing preloads game assets and either gets stuck at 99%, or completes and when you press play...you get some fancy error 10 minutes later saying it timed out. I can load the game from the application (everquest2.exe) but yeah...like half the game is missing if I do it that route...I have a toon stuck in new halas atm because apparently, the game doesn't think I have it on my comp, which is crap, because prior to the patch...it worked just fine.

TSR-JoshuaM

02-09-2011, 11:05 PM

New Halas is experiencing it's own issues at this time that would affect you as well Tryk.

Raean

02-09-2011, 11:21 PM

So we won't see a fix for this problem untill tomorrow? *being thursday*

eggsk

02-10-2011, 09:22 AM

I just got the gms to move all my toons and I'm questing elsewhere. halas is just waaaaaay too buggy. I see green textures or sometimes crystal clear textures unless I turn the graphics ALL the way down in frostfang sea, ugh. oh well, off to another area for a few months till its all fixed. =/

Bun

02-10-2011, 08:52 PM

So...is this fixed now? I've been afraid to try to enter NH. I'm guessing the silence in this thread is a good thing.

TSR-JoshuaM

02-10-2011, 08:55 PM

Yes it should have been fixed with today's update.