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View Full Version : Sandra's Deafening Strike Crash


karks1
01-27-2011, 12:10 PM
<p>Hello,</p><p>New to the game, all spells and abilities work fine but when i cast Sandra's Deafening Strike it crashes me.  I have tried turning all the graphics down as low as possible and it still happens.  Any ideas?</p>

TSR-JoshuaM
01-27-2011, 06:19 PM
<p>Could you post the top 3 sections of your DXDIAG here please?  System, Display, Sound Devices.</p><p><a href="http://soe-ing.custhelp.com/cgi-bin/soe_ing.cfg/php/enduser/std_adp.php?p_faqid=12321" target="_blank">[EQII] Basic Troubleshooting: Creating dxdiag and updating drivers</a></p>

karks1
01-27-2011, 10:16 PM
<p><p>------------------</p><p>System Information</p><p>------------------</p><p>Time of this report: 1/27/2011, 20:14:57</p><p>       Machine name: KARKS-PC</p><p>   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-045<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /></p><p>           Language: English (Regional Setting: English)</p><p>System Manufacturer: Gateway</p><p>       System Model: FX4710-UB003A</p><p>               BIOS: Phoenix - AwardBIOS v6.00PG</p><p>          Processor: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (4 CPUs), ~2.5GHz</p><p>             Memory: 6142MB RAM</p><p>          Page File: 2043MB used, 10440MB available</p><p>        Windows Dir: C:Windows</p><p>    DirectX Version: DirectX 11</p><p>DX Setup Parameters: Not found</p><p>     DxDiag Version: 7.00.6002.18107 32bit Unicode</p><p>------------</p><p>DxDiag Notes</p><p>------------</p><p>      Display Tab 1: No problems found.</p><p>        Sound Tab 1: No problems found.</p><p>        Sound Tab 2: No problems found.</p><p>          Input Tab: No problems found.</p><p>--------------------</p><p>DirectX Debug Levels</p><p>--------------------</p><p>Direct3D:    0/4 (retail)</p><p>DirectDraw:  0/4 (retail)</p><p>DirectInput: 0/5 (retail)</p><p>DirectMusic: 0/5 (retail)</p><p>DirectPlay:  0/9 (retail)</p><p>DirectSound: 0/5 (retail)</p><p>DirectShow:  0/6 (retail)</p><p>---------------</p><p>Display Devices</p><p>---------------</p><p>        Card name: NVIDIA GeForce 9800 GT</p><p>     Manufacturer: NVIDIA</p><p>        Chip type: GeForce 9800 GT</p><p>         DAC type: Integrated RAMDAC</p><p>       Device Key: EnumPCIVEN_10DE&DEV_0614&SUBSYS_C9883842&REV_A2</p><p>   Display Memory: 3816 MB</p><p> Dedicated Memory: 1001 MB</p><p>    Shared Memory: 2815 MB</p><p>     Current Mode: 1440 x 900 (32 bit) (60Hz)</p><p>          Monitor: ViewSonic VG2021wm-2 SERIES</p><p>      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um</p><p>   Driver Version: 8.17.0012.6658 (English)</p><p>      DDI Version: 10</p><p>   BGRA Supported: Yes</p><p>Driver Attributes: Final Retail</p><p> Driver Date/Size: 1/7/2011 22:27:00, 12859496 bytes</p><p>      WHQL Logo'd: n/a</p><p>  WHQL Date Stamp: n/a</p><p>Device Identifier: {D7B71E3E-4554-11CF-F041-84E91CC2C535}</p><p>        Vendor ID: 0x10DE</p><p>        Device ID: 0x0614</p><p>        SubSys ID: 0xC9883842</p><p>      Revision ID: 0x00A2</p><p>      Revision ID: 0x00A2</p><p>      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C </p><p> Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive </p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch </p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive </p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch </p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive </p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch </p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive </p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY </p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch </p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=</p><p>     DDraw Status: Enabled</p><p>       D3D Status: Enabled</p><p>       AGP Status: Enabled</p><p>-------------</p><p>Sound Devices</p><p>-------------</p><p>            Description: Speakers (Realtek High Definition Audio)</p><p> Default Sound Playback: Yes</p><p> Default Voice Playback: Yes</p><p>            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1631E037&REV_1000</p><p>        Manufacturer ID: 1</p><p>             Product ID: 100</p><p>                   Type: WDM</p><p>            Driver Name: RTKVHD64.sys</p><p>         Driver Version: 6.00.0001.5591 (English)</p><p>      Driver Attributes: Final Retail</p><p>            WHQL Logo'd: n/a</p><p>          Date and Size: 4/13/2008 04:48:00, 1417240 bytes</p><p>            Other Files: </p><p>        Driver Provider: Realtek Semiconductor Corp.</p><p>         HW Accel Level: Basic</p><p>              Cap Flags: 0xF1F</p><p>    Min/Max Sample Rate: 100, 200000</p><p>Static/Strm HW Mix Bufs: 1, 0</p><p> Static/Strm HW 3D Bufs: 0, 0</p><p>              HW Memory: 0</p><p>       Voice Management: No</p><p> EAX(tm) 2.0 Listen/Src: No, No</p><p>   I3DL2(tm) Listen/Src: No, No</p><p>Sensaura(tm) ZoomFX(tm): No</p><p>            Description: Realtek Digital Output (Realtek High Definition Audio)</p><p> Default Sound Playback: No</p><p> Default Voice Playback: No</p><p>            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1631E037&REV_1000</p><p>        Manufacturer ID: 1</p><p>             Product ID: 100</p><p>                   Type: WDM</p><p>            Driver Name: RTKVHD64.sys</p><p>         Driver Version: 6.00.0001.5591 (English)</p><p>      Driver Attributes: Final Retail</p><p>            WHQL Logo'd: n/a</p><p>          Date and Size: 4/13/2008 04:48:00, 1417240 bytes</p><p>            Other Files: </p><p>        Driver Provider: Realtek Semiconductor Corp.</p><p>         HW Accel Level: Basic</p><p>              Cap Flags: 0xF1F</p><p>    Min/Max Sample Rate: 100, 200000</p><p>Static/Strm HW Mix Bufs: 1, 0</p><p> Static/Strm HW 3D Bufs: 0, 0</p><p>              HW Memory: 0</p><p>       Voice Management: No</p><p> EAX(tm) 2.0 Listen/Src: No, No</p><p>   I3DL2(tm) Listen/Src: No, No</p><p>Sensaura(tm) ZoomFX(tm): No</p></p>

TSR-JoshuaM
01-28-2011, 12:03 AM
<p>The only thing that stands out is your sound device drivers are very old.  There should be an update available for those from your manufacturer's website. </p><p>You can also delete your Cache folder located in your base game folder as it is also possible that the file responsible for those graphics/sounds have become corrupt.</p>

karks1
01-28-2011, 12:09 AM
<p>NVM, working now, was crashing like crazy this morning though.</p>

TSR-JoshuaM
01-29-2011, 02:07 AM
<p>Great news, let me know if any other issues arise.</p>