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View Full Version : Client crash, client crash and yet more client crashes


rattlebonz
01-11-2011, 12:30 AM
<p>This started a few weeks ago but then quit and now it has started again. The first time it happened I crashed in EL and would client crash upon enetering game for close to 2 hours. I could load my second account and there wasn't a problem. The last few days it has started happening again. Tonight I have crashed out of 3 Gears instances, which sucks more than usual due to the debuff and not being able to complete the game. It also happened in NQ tonight. Happened several times last night as well in the same places. Here is my info through sound devices if more is needed let me know.</p><p>------------------System Information------------------Time of this report: 1/10/2011, 21:26:30       Machine name: KB-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-045<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />           Language: English (Regional Setting: English)System Manufacturer: TOSHIBA       System Model: Satellite L305D               BIOS: InsydeH2O Version 1.40          Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-70 (2 CPUs), ~2.0GHz             Memory: 2814MB RAM          Page File: 2017MB used, 3845MB available        Windows Dir: C:Windows    DirectX Version: DirectX 11DX Setup Parameters: Not found     DxDiag Version: 7.00.6002.18107 32bit Unicode------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.          Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)---------------Display Devices---------------        Card name: ATI Radeon 3100 Graphics     Manufacturer: ATI Technologies Inc.        Chip type: ATI Radeon 3100 Graphics (0x9613)         DAC type: Internal DAC(400MHz)       Device Key: EnumPCIVEN_1002&DEV_9613&SUBSYS_FF6A1179&REV_00   Display Memory: 1404 MB Dedicated Memory: 254 MB    Shared Memory: 1149 MB     Current Mode: 1280 x 800 (32 bit) (60Hz)          Monitor: Generic PnP Monitor      Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.dat,at iumd64,atiumd6a,atitmm64   Driver Version: 7.15.0010.0096 (English)      DDI Version: 10   BGRA Supported: YesDriver Attributes: Final Retail Driver Date/Size: 4/22/2008 23:55:36, 1499136 bytes      WHQL Logo'd: n/a  WHQL Date Stamp: n/aDevice Identifier: {D7B71EE2-D553-11CF-FE70-60DFA1C2CA35}        Vendor ID: 0x1002        Device ID: 0x9613        SubSys ID: 0xFF6A1179      Revision ID: 0x0000      Revision ID: 0x0000      Video Accel: ModeMPEG2_A ModeMPEG2_C  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY      DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF6A&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHDA.sys         Driver Version: 6.00.0001.5599 (English)      Driver Attributes: Final Retail            WHQL Logo'd: n/a          Date and Size: 4/9/2008 20:00:04, 2095512 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0x0    Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices---------------------            Description: Microphone (Realtek High Definition Audio)  Default Sound Capture: Yes  Default Voice Capture: Yes            Driver Name: RTKVHDA.sys         Driver Version: 6.00.0001.5599 (English)      Driver Attributes: Final Retail          Date and Size: 4/9/2008 20:00:04, 2095512 bytes              Cap Flags: 0x0           Format Flags: 0x0-------------------</p>

rattlebonz
01-11-2011, 08:10 PM
<p>Just qued in for my first Gears match of the day and crashed about 3 seconds after I zoned in. This is really getting annoying.</p>

rattlebonz
01-11-2011, 10:53 PM
<p>37 crashes in 4 hours. 11 upon zoning into a BG, 10 upon accepting the BG, 9 upon entering enter game from character select and 4 during actual play in a BG and 3 just running around in Sinking Sands.</p>

Blakkmantis
01-11-2011, 11:35 PM
<p>I've been crashing alot too.  For me it seems I crash more so when I'm dual boxing, but I crash sometimes for no apparent reason while only having one account running also.  Yesterday after that Everfrost downtime, seemed to really have made it much worse, whatever they did.</p>

rattlebonz
01-11-2011, 11:51 PM
<p><cite>Blakkmantis@Everfrost wrote:</cite></p><blockquote><p>I've been crashing alot too.  For me it seems I crash more so when I'm dual boxing, but I crash sometimes for no apparent reason while only having one account running also.  Yesterday after that Everfrost downtime, seemed to really have made it much worse, whatever they did.</p></blockquote><p>Yeah, I posted in your thread. Mine got better for awhile about the same time as yours did. Only had one more crash but I've had 12-13 more since I posted earlier. BG tokens just going to waste. I'm about to just delete my two eq files and run the regular downloader instead of the streaming client.</p>

Blakkmantis
01-12-2011, 03:24 AM
<p>I had thought it got better late last night, as I really didn't crash for a few hours.  But now today, I've crashed again a few times.  And had some massive lag spikes or something where I froze up for like 5 seconds, and was sure I was crashing but didn't.  Not sure why, but the older this game gets the less stable it's starting to seem.  I don't remember all these problems years back when this game was new.</p>

rattlebonz
01-12-2011, 05:53 PM
<p>Same here, at about the same time last night as the night before I was finally able to get a few matches in w/o crashing, even got a few intoday but as soon as I get into a Ganak for the dailies I started crashing again. I'm begining to think I can't play between 3 pm CSt and 10 pm CST.</p>

rattlebonz
01-12-2011, 06:03 PM
<p>Yep, played all moring no issues but this afternoon I have already had 8 client crashes.</p>

TSR-JoshuaM
01-16-2011, 01:57 AM
<p>@Niayl - I did notice that your video card drivers are dated <span >4/22/2008.  I am certain ATI has updated drivers available on their website for your video card.  Would you please update to the latest drivers and confirm whether or not the issue persists for you?</span></p><p>The latest ATI mobility drivers can be found here.  <a href="http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx" target="_blank">ATI Drivers</a></p><p>I will need some system information from anyone else experiencing similar issues.</p>