LogIn Rejected: The Client's Version does not match the Servers

[Leopardfist]

<p>I am getting this error now after the patch. I have repatched several times and the status of Permafrost shows it is online, yet I continue to get this error. Can anyone help me fix this?</p>

[Convict]

<p>i am getting it too. if u look under the game update notes there is an additional post saying the update will be extended 1.5 hours to fix "this" issue, although i don't know if it's this issue or something else and their fix for that made this happen. one only knows!</p>

[tracisu]

<p>Same error here</p>

[Abbis]

<p>same here on my main acct.</p><p>on my second act. its running thr servers.</p><p>Oasis is not listed as being down, but, i suspect that they are all down.</p>

[Simmeon]

<p>I'm getting the same thing</p>

[TSR-DennisG]

<p>This error is common when attempting to access the game immediately after the patch.  Please let us know if the problem persists.</p>

[Maeven]

<p>I am still getting this error.  Was there any resolution?</p>

[PhelanKell]

<p>I had the same problem and here's what I had to do to get it to work:</p><p>download the installer from <a href="http://launch.soe.com/eq2/">http://launch.soe.com/eq2/</a></p><p>and install it, then once launchpad opens close it</p><p>my game stuff was in c:/programdata</p><p>I had to copy all the stuff from c:/programdata/sonyonlineentertainment </p><p>to the new folder at c:/users/public/sonyonlineentertainment</p><p>(any duplicate files keep the existing version)</p><p>Finally, after two hours of messing around it worked <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>

[Maeven]

<p><img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /> PhelanKell!</p><p>My stuff was already at c:/users/public/sonyonlineentertainment.</p><p>But I did follow your steps for downloading the launcher and then closing it when it opened.  And it worked!!</p><p>/dance</p><p>Thank you!</p>

[Calthine]

<p>Me too.  Not gonna go through all that rigamorole, though.</p>

[Calthine]

<p><cite>TSR-DennisG wrote:</cite></p><blockquote><p>This error is common when attempting to access the game immediately after the patch.  Please let us know if the problem persists.</p></blockquote><p>It's still persisting.</p>

[TSR-JoshuaM]

<p>At this very moment our servers are experiencing an outtage.  Our engineers are working diligently to get everything back up and running as soon as possible.  This may not include the game servers itself, if you had logged in prior to the outtage, but they may be brought down shortly as well. </p>