Good bye

[Xye]

<p><span style="color: #ffff99; font-size: small;">We have been here AND EQ, since beta and have supported and stuck by Sony through all major software/hardware issues.  This is the last straw when even new systems can't run this game I love so dearly.  It's our time to go.  Thanks for the memories.  Good luck.</span></p><p><span style="color: #ffff99;"><span><span style="font-size: small;"> ================================================= ========</span></span>================================================== ================================</span></p><p><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">****Please /bug this in game if you can as well please**** We are looking for possible issues with players getting the </span></span><span><span><span style="font-size: small;"><span style="color: #ffff99;">DirectX9RenderDevice.cpp error.  Please post the following information if you are having this issue.OS: VistaService pack: SP1 & 2Video card make and model: Nvidia Geforce 9800GTVideo card driver version: 8.17.0012.6099 (English)Error: E: liveeq2framworkcoredevicedirectx9RenderDevice.cpp (60509)Did the fix below work? No, the fix didnt work.  Already tried that.Thanks!EDIT:</span></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">My husband and I have the same computer and he has the exact same problem noted above.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span style="font-size: small;"></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><strong><em><span style="color: #ffff99;">Strange that we only have this crash issue with Everquest 2?  We play other desktop  and MMO games with NO PROBLEMS!!!!</span></em></strong></span></span></span></span></span></span></p><p><span style="color: #ffff99;"> </span></p><p><span style="color: #ffff99;"> </span></p>

[makton]

<p>2 things, are you running the game as administrator? Second have you reinstalled your DX9 from Microsoft? Have you defragged your computer lately?</p><p>I run a Macbook Pro with a 9800GT in it and I have no issues, but I'm not using the newest nvidia drivers either. If you want help with this PM me. I'll probably be able to help you a bit. Your setup should work just fine.</p><p>ok 3 things. also forgot to metion that not all mmo's are using DX9 like this or DX9 at all.</p>

[Thunndar316]

<p><cite>Xye wrote:</cite></p><blockquote><p><span style="font-size: small; color: #ffff99;">We have been here AND EQ, since beta and have supported and stuck by Sony through all major software/hardware issues.  This is the last straw when even new systems can't run this game I love so dearly.  It's our time to go.  Thanks for the memories.  Good luck.</span></p><p><span style="color: #ffff99;"><span><span style="font-size: small;"> ================================================= ========</span></span>================================================== ================================</span></p><p><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">****Please /bug this in game if you can as well please**** We are looking for possible issues with players getting the </span></span><span><span><span style="font-size: small;"><span style="color: #ffff99;">DirectX9RenderDevice.cpp error.  Please post the following information if you are having this issue.OS:<span style="font-size: large; color: #ff0000;"> <span style="font-size: xx-large;">Vista</span></span>Service pack: SP1 & 2Video card make and model: Nvidia Geforce 9800GTVideo card driver version: 8.17.0012.6099 (English)Error: E: liveeq2framworkcoredevicedirectx9RenderDevice.cpp (60509)Did the fix below work? No, the fix didnt work.  Already tried that.Thanks!EDIT:</span></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">My husband and I have the same computer and he has the exact same problem noted above.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span style="font-size: small;"></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><strong><em><span style="color: #ffff99;">Strange that we only have this crash issue with Everquest 2?  We play other desktop  and MMO games with NO PROBLEMS!!!!</span></em></strong></span></span></span></span></span></span></p><p><span style="color: #ffff99;"> </span></p><p><span style="color: #ffff99;"> </span></p></blockquote><p>There's your problem</p>

[makton]

<p>LOL doesn't say "ME".. it's workable, sound more like a DX9 problem and a reinstall of DX9 will fix it. I had that happen to my win7 6 months ago. Grabbed the dx9 pack from microsoft, install and all fixed. This isn't that big of a deal and that isn't a new computer.</p>

[Pakhet]

<p>From the other forums I read on the issue, it has to do with how EQ2 works with your RAM if you are low on it. It was suggested on other forums to increase your VM to 4096, have you tried that? </p>

[CoLD MeTaL]

<p>You need to go to M$ site and download DirectX9 which does not come standard with Vista.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3">http://www.microsoft.com/downloads/...6a-9b6652cd92a3</a></p><p>It really isns't $OE's fault that your computer doesn't meet the minimum requirements, even though the min req are so old as to not be included on new PCs.</p>

[DrkVsr]

<p><span style="font-size: medium; color: #993300; font-family: comic sans ms,sans-serif;">Ah have the same problem with an OS prior to Vista and it only affected trying to get into Enchanted Lands (all other zones are fine), ah started a post about it on the Tech forums but it has been ignored</span></p>

[NightGod473]

<p><cite>DrkVsr wrote:</cite></p><blockquote><p><span style="font-size: medium; font-family: comic sans ms,sans-serif; color: #993300;">Ah have the same problem with an OS prior to Vista and it only affected trying to get into Enchanted Lands (all other zones are fine), ah started a post about it on the Tech forums but it has been ignored</span></p></blockquote><p>Did you delete the El zone file from your machine?</p>

[DrkVsr]

<p><span style="font-size: medium; color: #993300; font-family: comic sans ms,sans-serif;">Yes, all 3 EL files</span></p>

[Keikoku]

<p>When you leave, can I have your stuff?</p>

[JoarAddam]

<p><cite>digitalbandit wrote:</cite></p><blockquote><p>When you leave, can I have your stuff?</p></blockquote><p>Bah....  beat me to it</p>

[Finora]

<p>OP, it really sounds like an user side issue, not a game issue. I personally have zero issues running Eq2 on my laptop with a 9800m GS in it and Vista. (not the same card, I am aware).</p><p>ALL my problems running eq2 and other games on this system stemmed from problems with Vista, once I beat Vista into submission everything works just dandy.</p><p>Another question would be have you done a reinstall of eq2? and are you using the streaming launcher (there are a ton of bugs with that thing).</p>

[Arianah]

<p>Sounds like the same issue others are having <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=488098" target="_blank">http://forums.station.sony.com/eq2/...topic_id=488098</a>, <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=490607" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=490607</a></p><p>Since we've tried updating our drivers and anything else we can think of, and this is still happening to me as well as several of my guildees, I'm not so sure it's a user side issue.</p><p>Edit: (Of course I admit I'm definately not very technologically knowledgable, but that's the first thing I thought of when I read this.)</p>

[Morogoth Drakul]

<p><cite>Thunndar316 wrote:</cite></p><blockquote><p><cite>Xye wrote:</cite></p><blockquote><p><span style="font-size: small; color: #ffff99;">We have been here AND EQ, since beta and have supported and stuck by Sony through all major software/hardware issues.  This is the last straw when even new systems can't run this game I love so dearly.  It's our time to go.  Thanks for the memories.  Good luck.</span></p><p><span style="color: #ffff99;"><span><span style="font-size: small;"> ================================================= ========</span></span>================================================== ================================</span></p><p><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">****Please /bug this in game if you can as well please**** We are looking for possible issues with players getting the </span></span><span><span><span style="font-size: small;"><span style="color: #ffff99;">DirectX9RenderDevice.cpp error.  Please post the following information if you are having this issue.OS:<span style="font-size: large; color: #ff0000;"> <span style="font-size: xx-large;">Vista</span></span>Service pack: SP1 & 2Video card make and model: Nvidia Geforce 9800GTVideo card driver version: 8.17.0012.6099 (English)Error: E: liveeq2framworkcoredevicedirectx9RenderDevice.cpp (60509)Did the fix below work? No, the fix didnt work.  Already tried that.Thanks!EDIT:</span></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><span style="color: #ffff99;">My husband and I have the same computer and he has the exact same problem noted above.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span style="font-size: small;"></span></span></span></span></span></span><span><span><span><span><span><span style="font-size: small;"><strong><em><span style="color: #ffff99;">Strange that we only have this crash issue with Everquest 2?  We play other desktop  and MMO games with NO PROBLEMS!!!!</span></em></strong></span></span></span></span></span></span></p><p><span style="color: #ffff99;"> </span></p><p><span style="color: #ffff99;"> </span></p></blockquote><p>There's your problem</p></blockquote><p>thats just prejudiced... i run vista just fine. absolutely no probs. in fact the one prob i had with DX9 errors was my nvidia 295 was dieing a couple months ago. finally decided to replace it when it got really bad and things started lookin odd on the screen...like really odd. not like frame skippy or jagged eddges... i mean like trippy colored pixelatted. bout that time i overnighted a 465 (luckily i have a laptop). too bad EQ2 doesnt take advantage of GPUs really...right? utilizes about 15% average of the gpu....poor card is going to waste when playing this old obsolete cpu based game. they should do some major overhauling.</p>

[erinn]

<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p>You need to go to M$ site and download DirectX9 which does not come standard with Vista.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3">http://www.microsoft.com/downloads/...6a-9b6652cd92a3</a></p><p>It really isns't $OE's fault that your computer doesn't meet the minimum requirements, even though the min req are so old as to not be included on new PCs.</p></blockquote><p>Recently I built a new system to run EQ2.  Loaded it up, installed the game, and got the exact same error the OP listed when I tried to run the game last night.  Fortunately I had read this post yesterday - went back, found it, downloaded the file CoLD MeTaL recommended and installed it.</p><p>After that, the game runs perfectly.  Thanks!</p>

[Seidhkona]

<p>I had this problem and had to roll back my video drivers to a slightly older version to correct the problem.</p>

[Morogoth Drakul]

<p><cite>Erinn@Everfrost wrote:</cite></p><blockquote><p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p>You need to go to M$ site and download <span style="color: #ffff00;">DirectX9 which does not come standard with Vista</span>.</p><p><a href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3">http://www.microsoft.com/downloads/...6a-9b6652cd92a3</a></p><p>It really isns't $OE's fault that your computer doesn't meet the minimum requirements, even though the min req are so old as to not be included on new PCs.</p></blockquote><p>Recently I built a new system to run EQ2.  Loaded it up, installed the game, and got the exact same error the OP listed when I tried to run the game last night.  Fortunately I had read this post yesterday - went back, found it, downloaded the file CoLD MeTaL recommended and installed it.</p><p>After that, the game runs perfectly.  Thanks!</p></blockquote><p>that is true. it does not come with Vista nor does it come with Win7. this is because both come with DX10 to start with and then upgrade to DX11 currently. they are missing the older dx9 files that are required by certain programs.</p>

[erinn]

<p>Someone on the dev team needs to look into this - someone that buys a new computer, and the "Sentinal's Fate Collector's Edition" box set, will not have EQ2 work for them after an install.  Less technically savvy people will just give up.</p><p>Sounds like the patcher needs to do something to make sure DX9 is installed, or at least a better error message is displayed.</p>

[Pyrochick]

<p>quick question if i may......why are you using directx 9 with vista in the first place? directx 9 is barely compatible with vista</p>

[Watershad]

<p><cite>X</cite></p><blockquote><p><span style="color: #3366ff;">2011, you buy a new PC and it has VISTA and a 9800GT video card? </span></p><p><span style="color: #ff6600;">It may be new to you but it sure aint new to the rest of the world!</span></p><p><span style="color: #3366ff;">Then, you want to play games on a pc as you have been doing since eq1 beta BUT installing DX9 fresh is STILL a problem for you?</span></p><p><span style="color: #ff6600;">I guess pc games just went beyond your user capabilities, its not SOE's fault that you dont have the basic computerskills that you need for operating such a device. Either learn or else maby a playstation, nintendo or Wii are somthing for you.</span></p><p>As to the solution of the problem:</p><p>Install the DX9 suite if you have a general problem, and even with a specific one do it anyway.</p><p>If you have a problem with a specific zone, delete the file accosiated with that zone in the paks folder and rerun patcher, this MAY fix the issue but the problem could very well be an effect or asset thats in another file.</p><p>With the new streaming client the assets are in a database file and theres no way of knowing in which one so youre left with but 1 option and that is to delete all VBD viles in the assets folder.</p><p>These tasks only require the bare minimum of computerskills, it should be managable.</p><p>A generic law before i leave you: If one hardwareset can run the software without problems, and another same set can not, the fault is LOCAL.</p><p><span style="color: #000000;"> </span></p></blockquote>