Log in

View Full Version : Token needed to transfer to another account on same server?


colonel75thr
12-10-2010, 10:12 PM
<p>After looking at the SC token and reading these forums it looks like to move a toon from one account to another on the same server does not need a SC token. So I called the tech support and then said I DO need to buy a token. Can someone shed some light on what I need to do?</p><p>Also, does moving from one account to another on the same server still remove guild membership and status?</p>

Wingrider01
12-11-2010, 11:25 AM
<p><cite>Jeminot@Antonia Bayle wrote:</cite></p><blockquote><p>After looking at the SC token and reading these forums it looks like to move a toon from one account to another on the same server does not need a SC token. So I called the tech support and then said I DO need to buy a token. Can someone shed some light on what I need to do?</p><p>Also, does moving from one account to another on the same server still remove guild membership and status?</p></blockquote><p>Moving a character from one account to another is a manual operation, you need start off with email support. From the knowledge base,  this is in addition to the normal steps that have to be taken for a character transfer between servers, this is also documented in the Knowldge base. search the knowledge base on manual Transfer Form, this is the needed information and the steps to do it</p><p>Manual Transfer form</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/popup_adp.php?p_faqid=23714&p_created=1267138049&p_sid=Qxq48fhk&p_lva=&p_li=&p_redirect=1&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NjE2LDYxNiZwX3Byb2RzPTIwJnBfY2F0cz0wJnB fcHY9MS4yMCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc 2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9dHJhbnN mZXIgY2hhcmFjdGVyIGZyb20gb25lIGFjY291bnQgdG8gYW5vd Ghlcg">http://help.station.sony.com/cgi-bi...gdG8gYW5vdGhlcg</a>!!</p><p>---------------------------</p><p>Account to Account transfers in Everquest II are processed manually by our Technical Support/Customer Service Department. In order to process a manual transfer for Everquest II we will first need to verify your account and the following must prove true</p><ul><li>Account must be open, active and in good standing for a minimum of 60 days.</li><li>Character must be level 10 or higher.</li><li>Destination account must have the equal amount or more expansions as the source account.</li><li>All items on the consignment (broker/fence) that your character owns must be completely removed, including money and containers.</li><li>Remove any shared bank items that you want your character to take with them before the transfer takes place.</li><li>All items owned by the character must be completely repaired.</li><li>No mail should be present in the mailbox for the character, regardless of read status. You should be able to use this command to clear ghost mail from your mailbox: <kbd>/clear_mailbox</kbd></li><li>The character should be clear of all experience debt.</li><li>The character's house, access permissions, and all items therein, including the House Vault items, will transfer to the destination, intact.</li><li>The contents of the character's main bank will transfer, in whole, excluding the shared bank items, which are attached to the server/realm/account. Items in the source account/server/realm's shared bank will become unavailable after the character arrives at its destination.</li><li>Transfers are not allowed from Station Exchange servers.</li><li>Transfers to Station Exchange servers are only allowed after the character has been stripped of all items that are tradable, including coin, and provided that the character is not attempting to be transferred to a PVP server.</li><li>Transfers are not allowed to PVP servers, unless the character is transferring from the same PVP server, but to a different account, instead of a different server.</li><li>If a character by the same name is already on the server, there will be an option to change the name of the character to a different one that is still within the scope of the Naming Policy for EverQuest II.</li><li>There are no refunds for character transfers upon completion of transfer.</li><li>Account or Account/Server Transfers for EverQuest II currently cost 1 token or 25 dollars per character (Please do not purchase a token until your account has been verified by character transfer department). There are no discounts for transferring multiple characters.</li></ul><p>Manual Transfer Form, You will need to provide the following information: Answer To Your Security Question: Last 4 digits of Credit Card on file to provide proof of ownership: Station User Name: Real Name: Email Address: Phone Number: Current Server: Destination Server (If Applicable): Number of Characters: Character Name(s): Transferring To a Different Account?: Name of Different Account:</p><p>Cut and paste the above information into an email sent to our Technical support team which you can do by following these steps:</p><ol><li>Click on the <code>Email Support</code> tab above.</li><li>Select EverQuest II as your <code>Product</code>.</li><li>Select <code>Character Transfer Request / Character Transfer Request</code> as your <code>Category</code>.</li><li>Enter in a subject line of your choice.</li><li>Copy and paste the answers to your questions above.</li><li>Click on <kbd>Continue</kbd></li></ol><p>Your ticket will be placed in our queues, and our character transfer specialists will transfer your character as soon as possible.</p><p>---------------------</p><p>After you submit the information, you can sometimes speed up the process by utilizing a online chat support window to have them verify the submitted information. Once you get the approval either via email or online you can purchase a transfer token, make sure it is in the top moist slot or bag on the character you want to transfer, then within a few days it will happen</p>

Keianna
12-12-2010, 07:23 PM
<p>To add to Wingrider's post:Last 4 digits of Credit Card on file to provide proof of ownership:  (Needs to be the last 4 of the last credit card used for at least 3 subscriptions.  This could be 1-3mo ago, or 1-3 years ago; does not matter how long ago.  If one does not exist, list all cards used for the last  3 subscriptions.  If your account is under 90 days, list the card(s) and inform them of account age.Currently unsure regarding block subscription (12mo subscription) as technically that is a single subscription charge).</p><p>Other items of interest:StationCash purchase does NOT count for this.Sometimes, depending on GM, will ask for billing address or birthdate on account.  Not always, but I have been asked before.</p>