Log in

View Full Version : getting two instances of EQ2 when camping to character select


Te'ana
11-04-2010, 07:17 PM
<p>This just started happening today. If I camp to character select I end up with two instances of EQ2 running on the same account. Obviously this is not working as intended and is a bit annoying, but the real issue I have with it is account security. Is someone trying to hack my account or is there an issue with login servers today?</p>

TSR-DennisG
11-04-2010, 09:10 PM
<p>I am unable to reproduce this issue on my end.  Are you using the old launchpad, Station Launcher or Streaming Client?  Do you see 2 applications present in your Windows Task Manager?</p><p>To get to the task manager press CTRL+SHIFT+ESC.  You can either check the applications tab and or the processes tab. </p>

Te'ana
11-05-2010, 03:41 AM
<p>I had twoapplications open in my task bar at the same time. I could toggle between the two instances using the Win 7 task bar preview window. I didn't check the task manager at the time. I will look into that ASAP.</p><p>I am using a shortcut I made from inside the EQ2 folder, so I suppose it is the old launchpad. I am also running EQ2 Maps, Profit UI, and ACT if that makes a difference.</p>

TSR-DennisG
11-07-2010, 09:41 PM
<p>When you get the chance please post up your information located in your shortcut's target line.  </p><p>To pull that information you can do the following:</p><p>1. Right Click on the game's shortcut and select properties.2. Go to the Shortcut tab and copy the contents of the "Target:" field into this thread.  </p>

Jelrak
11-07-2010, 11:44 PM
<p>I find this interesting since as of late I have started having a CTD situation on occasion while zoning and I am also showing two instances of EQ2 running in my taskbar when this occurs. I am able to togle back and forth between the two however both are completely frozen. I though am running VISTA (I know) and the programs are not only showing up on as seperate on an alt+tab situation, but I also have two representative programs showing up on my main Windows Toolbar which I can go back and forth between-- one showing a visual picture of the frozen screen and the other completely black.</p>

Te'ana
11-08-2010, 06:46 AM
<p>As requested, this is my shortcut's  target: "C:SonyEverQuest IIEQ2.exe"</p><p>I haven't experienced this problem the last few days, but it is worrisome that it could be a potential security breach. Since the poster above is also seeing a similar issue this could be a pathway for account hackers.</p>

TSR-DennisG
11-08-2010, 07:24 PM
<p>The next time this happens please <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/ask.php" target="_blank">open a support ticket</a> and pm me the incident reference number.  I will follow up with you to grab your system information to determine what is going on.  </p>