Still Being Dropped to Char Select when I zone since GU 58

[Koldriana]

<p>Greetings,</p><p>I have been having this issue since GU 58 was released. I had thought that it would have been resolved with one of the hot fixes since then but it is still occurring. It does not happen every time however about 1 in 4 times that I zone - independant of where I am - I will be thrown out of the game and pushed down to the character select screen where I will be unable to log back in as I recieve an error stating that I already have a character in the world.</p><p>This is a new behaviour since GU 58 and has never happened previously. There have been no changes to my computer, hardware or any software that I use at home. I have ruled out an internet issue as I am fully capable of reaching the internet and browsing to any websites when this occurs (yes I have tried non-cached sites) I do not use any custom UI apart from the EQ2 map updater - which I have always used.</p><p>Additionally I have lowered my settings in game back to balanced as some had suggested that similar issues were being caused by a custom video setup - this has not resolved my issue.</p><p>Is there any ETA as to when this issue will be resolved or looked at on your end please?</p>

[TSR-DennisG]

<p>There is a possibility that you are timing out when trying to zone.  See if the knowledge base article below helps out.  </p><p><a href="https://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=21745" target="_blank">[EQII] Fixing zoning problems in Everquest 2</a></p><p>If the problem persists please <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/ask.php" target="_blank">open a support ticket</a> so we can have you run a few network tests to try and diagnose the problem.  </p>

[Rothgar]

<p><cite>Koldriana wrote:</cite></p><blockquote><p>Greetings,</p><p>I have been having this issue since GU 58 was released. I had thought that it would have been resolved with one of the hot fixes since then but it is still occurring. It does not happen every time however about 1 in 4 times that I zone - independant of where I am - I will be thrown out of the game and pushed down to the character select screen where I will be unable to log back in as I recieve an error stating that I already have a character in the world.</p><p>This is a new behaviour since GU 58 and has never happened previously. There have been no changes to my computer, hardware or any software that I use at home. I have ruled out an internet issue as I am fully capable of reaching the internet and browsing to any websites when this occurs (yes I have tried non-cached sites) I do not use any custom UI apart from the EQ2 map updater - which I have always used.</p><p>Additionally I have lowered my settings in game back to balanced as some had suggested that similar issues were being caused by a custom video setup - this has not resolved my issue.</p><p>Is there any ETA as to when this issue will be resolved or looked at on your end please?</p></blockquote><p>If you can get this to happen at will, would you mind reproducing the problem and then PM me with your character name, server and the zones that you were coming from and zoning to?  I'll then check the logs to see if I can determine why you are getting dropped.</p>

[Encantador]

<p>Had a similar problem myself. Crashing roughly every 5 zonings and sometimes while runniong across zones. After several uinhelpful replies to my In-game service 'question', such as, please ensure you have latest drivers etc., I started changing options. Cured mine by switching off Shader 3. Since I switched back to Shader 1 no more crashes.</p><p>Incidentally I was also crashing every time I exited EQ2. No matter how I left the game it would crash. Windows would catch it but no log. This too has stopped happening.</p>

[Koldriana]

<p>Greetings,</p><p>The settings for my routers and firewall is fine as I have been playing this game long before GU 58 and all ports were already set up properly. In addition I have played other MMO games on this computer and they are fine also. This is specifically an issue with EQ2 and something that was changed in GU 58.</p><p>I will try to get the details next time it happens for you Rothgar. Thank you.</p>