PDA

View Full Version : Account Age Dispute


Badd Boy
10-11-2010, 04:22 PM
<p>Hello there,</p><p>I played EQOA for a couple years until EQ2 came out. I then started playing EQ2. I had this on the Station Pass but then my son played EQOA and I played EQ2 and we couldnt play at the same time. I started a new account for EQ2 and moved my toon over to that account so my son and I could play at the same time. I currently have the $29.99 monthly subcription option (Station Pass) but my account age only shows up as about 6yrs and 2 months.</p><p>When I first asked they said there was no way to get my account age corrected, but that was 3-4 years ago. I started this toon on launch day or a few days later and I feel slighted each time a new vet award comes out and I have to wait.</p><p>Is there any way to fix this by now? I can provide all information necessary.</p><p>Thank you.</p>

TSR-JamisonW
10-11-2010, 05:57 PM
<p>Without having done a hand tally of your paid subscription months, I can tell you that EQ2 first appeared on this account on 5/19/05, which was 5 yrs and 4 months ago.  If we assume you've been subscribed ever day since then, it still sounds like you're getting credit for more time than you should.</p>

TalisX1
10-11-2010, 06:00 PM
<p>If he bought the expansions that gave credit (all 4) he would be getting less though.</p><p>Silat</p>

Badd Boy
10-11-2010, 06:00 PM
<p>I am not disputing my current time. Perhaps my post title was poorly thought out. I know there was some bonus given for buying expansions and such. I couldnt begin to do the math. I am asking if there is a way for me to combine my other account with this one so I can get credit for full time since launch?</p>

Shareana
10-11-2010, 06:23 PM
<p>There were 4 expansions that gave 90 free days onto your time if I remember correctly. </p><p>However if you transfer a character onto another account, it takes the age of that account regardless if it is coming from an older account to a younger one.  There is no way to merge the accounts that I have seen on these forums.</p><p>It might be a good idea to contact them directly in case the TSR doesn't see your message again tonight.</p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=25424&p_created=1277760348&p_sid=WhG_*eck&p_accessibility=0&p_redirect=1&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9OTA5LDkwOSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9Y29udGFjdCB0ZWNo&p_li=&p_topview=1">[EQII] Contacting <strong>Tech</strong> Support</a></p>

TSR-JamisonW
10-11-2010, 06:26 PM
<p><cite>Badd Boy wrote:</cite></p><blockquote><p>I am not disputing my current time. Perhaps my post title was poorly thought out. I know there was some bonus given for buying expansions and such. I couldnt begin to do the math. I am asking if there is a way for me to combine my other account with this one so I can get credit for full time since launch?</p></blockquote><p>Ah, I gotcha now.  There is no way to merge the paid time on two different accounts, unfortunately.</p>