getting odd crash error [Archive] - EQ2 Forum Archive @ EQ2Wire

Munter78

09-21-2010, 05:31 PM

Im getting a window that pops up and says the following.....Everquest2.exe - No Disk There is no disk in the drive. Please insert a disk into drive DeviceHarddisk1DR1.Cancel Try Again ContinueAfter that the game crashes and I can pull this info.... Problem signature: Problem Event Name: APPCRASH Application Name: EverQuest2.exe Application Version: 1.0.0.1 Application Timestamp: 4c8fd22c Fault Module Name: xul.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 45b977be Exception Code: c0000005 Exception Offset: 00277357 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Read our privacy statement online: <a href="http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409" target="_blank" rel="nofollow">http://go.microsoft.com/fwlink/?lin...mp;clcid=0x0409</a>If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt

Munter78

09-21-2010, 05:32 PM

And then here is a crash log......SOEBuild=6881LSOEVersionString=2010/9/14 12:47:50EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x10277357Application was trying to read from 0x00000000 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=6881L SOEVersionString: SOEVersionString=2010/9/14 12:47:50 OS Version: 6.1.7600 VER_NT_WORKSTATION CPU: 2 x86 GenuineIntel 3MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [NVIDIA GeForce 9800 GTX/9800 GTX+] [nvd3dum.dll] 8.17.11.9745 {d7b71e3e-4552-11cf-cf5c-7c251cc2c535} Time at crash: Mon Sep 20 11:45:50 2010 Login Server: none Performance: 4 Game Uptime: 5616 seconds Position last frame: -728.35, -27.62, -723.91 Zone name: everfrost Time in Zone: 4874 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1920x1138 (60 hz) maximized UI: UI/ProfitUI *****Game Was Shutting Down*****Log: BEGIN SHUTDOWN -------------------------------------------------- Closing all scenes... Unregistering game scene console commands... ...done unregistering console commands. Saving UI to file Everfrost_Weeohweeohwee_eq2_uisettings.xml Scene "LoginScene" destructor Shutting down network subsystem... Releasing input device... Scene "Game Scene" destructorThread Data: Primary Thread Id: 4104 Current Thread Id: 4104 Current Thread Priority: 0Memory: AddressLimitMB: 4095 Load: 51% Total physical: 4294107136 Free physical: 2098917376 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 4294836224 Free virtual: 3035017216Memory Manager: Allocations: 4138 Bytes Allocated: 93720736 Max Allocations: 293169 Max Bytes Allocated: 706871744 System Memory Allocated (MB): 544 Limit: 3071 Number of Allocate Calls: 6205708 Number of Free Calls: 6201570Registers: EAX 0x0018F5C0 EBX 0x0018F5C0 ECX 0x00000000 EDX 0x00000000 ESI 0x3C198050 EDI 0x00000000 GS 0x0000002B FS 0x00000053 ES 0x0000002B DS 0x0000002B EBP 0x0018F558 ESP 0x0018F4DC EIP 0x10277357 FLAGS 0x00010246 CS 0x00000023 SS 0x0000002BFPU Registers: CW 0x0000027F SW 0x0000013F TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack: 0x10277357: JSD_IsLockingAndThreadIdSupported+1ae6b 0x10458F18: nsFileSpec::`vftable'+438c 0x616C6C69 in ????????End of Call Stack

Munter78

09-21-2010, 05:33 PM

Stack Scan: 0x0018F4DC: 0x0018F7B0 0x0018F4E0: 0x00000000 0x0018F4E4: 0x3C166928 0x0018F4E8: 0x1044EA80, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F4EC: 0x3C77FE98 0x0018F4F0: 0x00000006 0x0018F4F4: 0x00010005 0x0018F4F8: 0x0000003F 0x0018F4FC: 0x0018F500 0x0018F500: 0x006F006C, in C:Program Files (x86)SonyEverquest IIEverQuest2.exe (0x00400000) 0x0018F504: 0x00640061, in C:Program Files (x86)SonyEverquest IIEverQuest2.exe (0x00400000) 0x0018F508: 0x00000000 0x0018F50C: 0x00000000 0x0018F510: 0x00000000 0x0018F514: 0x3C55FAC0 0x0018F518: 0x3C55FABC 0x0018F51C: 0x751A9A86, in C:Windowssyswow64KERNELBASE.dll (0x75190000) 0x0018F520: 0x00000018 0x0018F524: 0x00000000 0x0018F528: 0x0018F574 0x0018F52C: 0x00000040 0x0018F530: 0x00000000 0x0018F534: 0x00000000 0x0018F538: 0x00000000 0x0018F53C: 0x00000000 0x0018F540: 0x00000000 0x0018F544: 0x00000000 0x0018F548: 0x00000000 0x0018F54C: 0x0018F588 0x0018F550: 0x10009E17, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F554: 0x0324600C 0x0018F558: 0x10543AD8, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F55C: 0x10458F18, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F560: 0x0018F594 0x0018F564: 0x10009FEC, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F568: 0x10543AD8, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F56C: 0x10458F18, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F570: 0x0018F594 0x0018F574: 0x0018F678 0x0018F578: 0x10005A45, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F57C: 0x10005A57, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F580: 0x00000000 0x0018F584: 0x0018F590 0x0018F588: 0x0018F4E8 0x0018F58C: 0x1026E82D, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F590: 0x1044EA80, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F594: 0x1045F728, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F598: 0x00000002 0x0018F59C: 0x00000001 0x0018F5A0: 0x3C7973A8 0x0018F5A4: 0x10532F74, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F5A8: 0x0018F5C8 0x0018F5AC: 0x10005995, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F5B0: 0x00000000 0x0018F5B4: 0x101A0519, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F5B8: 0x0330CC54 0x0018F5BC: 0x0018F58C 0x0018F5C0: 0x00000000 0x0018F5C4: 0x100244FB, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F5C8: 0x0018F650 0x0018F5CC: 0x101599C7, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F5D0: 0x1311A910 0x0018F5D4: 0x3C7973A8 0x0018F5D8: 0x3C00CE58 0x0018F5DC: 0x3C166928 0x0018F5E0: 0x0018F6DC 0x0018F5E4: 0x00000020 0x0018F5E8: 0x0018F7B0 0x0018F5EC: 0x0325D320 0x0018F5F0: 0x130FCE30 0x0018F5F4: 0x3C187F98 0x0018F5F8: 0x0018F614 0x0018F5FC: 0x0024B4BC, in C:Program Files (x86)SonyEverquest IIjs3250.dll (0x00230000) 0x0018F600: 0x0325D320 0x0018F604: 0x00000004 0x0018F608: 0x00000000 0x0018F60C: 0x13147050 0x0018F610: 0x00000000 0x0018F614: 0x0018F634 0x0018F618: 0x0025D9A3, in C:Program Files (x86)SonyEverquest IIjs3250.dll (0x00230000) 0x0018F61C: 0x0325D320 0x0018F620: 0x13119F88 0x0018F624: 0x00000A8D 0x0018F628: 0x0018F778 0x0018F62C: 0x0018F678 0x0018F630: 0x1015A0C9, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F634: 0x13184E10 0x0018F638: 0x13184E24 0x0018F63C: 0x00000002 0x0018F640: 0x00000000 0x0018F644: 0x00000028 0x0018F648: 0x13184E24 0x0018F64C: 0x0018F68C 0x0018F650: 0x7C3416B3, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F654: 0x03120000 0x0018F658: 0x00000000 0x0018F65C: 0x7C3416B8, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F660: 0x0018F6DC 0x0018F664: 0x00000006 0x0018F668: 0x0018F7B0 0x0018F66C: 0x00000000 0x0018F670: 0x00000000 0x0018F674: 0x0018F660 0x0018F678: 0x00000000 0x0018F67C: 0x130FA170 0x0018F680: 0x00000000 0x0018F684: 0x7C37A2A8, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F688: 0xFFFFFFFF, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F68C: 0x7C3416B8, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F690: 0x7C3416DB, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F694: 0x00000020 0x0018F698: 0x7C3416F8, in C:Program Files (x86)SonyEverquest IIMSVCR71.dll (0x7c340000) 0x0018F69C: 0x00000006 0x0018F6A0: 0x0018F6DC 0x0018F6A4: 0x3C1BC678 0x0018F6A8: 0x10004618, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F6AC: 0x3C7870A0 0x0018F6B0: 0x3C00CE58 0x0018F6B4: 0x0018F708 0x0018F6B8: 0x1015A215, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F6BC: 0x3C198050 0x0018F6C0: 0x3C7973A8 0x0018F6C4: 0x0330CC54 0x0018F6C8: 0x3C7973B0 0x0018F6CC: 0x00000007 0x0018F6D0: 0x131BE4F0 0x0018F6D4: 0x000000A0 0x0018F6D8: 0x0018F7B0 0x0018F6DC: 0x1044EB54, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F6E0: 0x3C787098 0x0018F6E4: 0x3C00CE58 0x0018F6E8: 0x00000002 0x0018F6EC: 0x00000000 0x0018F6F0: 0x00000008 0x0018F6F4: 0x105CD5B8, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F6F8: 0x00000006 0x0018F6FC: 0x10535490, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F700: 0x3C1BC678 0x0018F704: 0x00000000 0x0018F708: 0x0018F788 0x0018F70C: 0x101C8F86, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F710: 0x3C00CE58 0x0018F714: 0x00000000 0x0018F718: 0x0018F7B0 0x0018F71C: 0x0018F770 0x0018F720: 0x0330CC54 0x0018F724: 0x00000007 0x0018F728: 0x0018F844 0x0018F72C: 0x131892A8 0x0018F730: 0x00000000 0x0018F734: 0x131BE4F0 0x0018F738: 0x3C5AAC00 0x0018F73C: 0x1016E9FA, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F740: 0x3C585218 0x0018F744: 0x3C564560 0x0018F748: 0x3C7973AC 0x0018F74C: 0x00000000 0x0018F750: 0x3C585218 0x0018F754: 0x10535980, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F758: 0x3C7973B4 0x0018F75C: 0x3C5AAC00 0x0018F760: 0x3C7973AC 0x0018F764: 0x0018F7B4 0x0018F768: 0x13119F64 0x0018F76C: 0x130FA170 0x0018F770: 0x3C7973A8 0x0018F774: 0x00000000 0x0018F778: 0x00000000 0x0018F77C: 0x131BE4C8 0x0018F780: 0x131BE4CC 0x0018F784: 0x0330CC20 0x0018F788: 0x0018F838 0x0018F78C: 0x1015B40A, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F790: 0x131A89B8 0x0018F794: 0x0018F7B0 0x0018F798: 0x0018F770 0x0018F79C: 0x00000007 0x0018F7A0: 0x0018F844 0x0018F7A4: 0x131173CE 0x0018F7A8: 0x131172E8 0x0018F7AC: 0x00000000 0x0018F7B0: 0x3C585201 0x0018F7B4: 0x0000044C 0x0018F7B8: 0x00000000 0x0018F7BC: 0x00000000 0x0018F7C0: 0x00000000 0x0018F7C4: 0x00000000 0x0018F7C8: 0x00000000 0x0018F7CC: 0x00000807 0x0018F7D0: 0x00000002 0x0018F7D4: 0x00000000 0x0018F7D8: 0x00000000 0x0018F7DC: 0x00000000 0x0018F7E0: 0x00000000 0x0018F7E4: 0x00000000 0x0018F7E8: 0x00000401 0x0018F7EC: 0x00000002 0x0018F7F0: 0x00000000 0x0018F7F4: 0x00000000 0x0018F7F8: 0x00000000 0x0018F7FC: 0x00000000 0x0018F800: 0x1001D676, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F804: 0x13117310 0x0018F808: 0x10304B3D, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F80C: 0x131172E8 0x0018F810: 0x10455F38, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F814: 0x131172E8 0x0018F818: 0x0018F834 0x0018F81C: 0x752887F4, in C:Windowssyswow64USER32.dll (0x75270000) 0x0018F820: 0x752887D5, in C:Windowssyswow64USER32.dll (0x75270000) 0x0018F824: 0x0018F834 0x0018F828: 0x0018F844 0x0018F82C: 0x1001D676, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F830: 0x131892A8 0x0018F834: 0x00000000 0x0018F838: 0x0018F85C 0x0018F83C: 0x1030C7ED, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F840: 0x00000000 0x0018F844: 0x00000000 0x0018F848: 0x00000000 0x0018F84C: 0x131172E8 0x0018F850: 0x00000000 0x0018F854: 0x13117380 0x0018F858: 0x131172E8 0x0018F85C: 0x0018FA60 0x0018F860: 0x102F8A7C, in C:Program Files (x86)SonyEverquest IIxul.dll (0x10000000) 0x0018F864: 0x131172FC 0x0018F868: 0x131A2F3C 0x0018F86C: 0x00000000 0x0018F870: 0x131172FC 0x0018F874: 0x131172E8 0x0018F878: 0x131172E8 0x0018F87C: 0x00000001 0x0018F880: 0x00000000 0x0018F884: 0x00000000 0x0018F888: 0x00000000 0x0018F88C: 0x752F0A74, in C:Windowssyswow64USER32.dll (0x75270000) 0x0018F890: 0x00000001 0x0018F894: 0x00007F00 0x0018F898: 0x00000001 0x0018F89C: 0x00000000 0x0018F8A0: 0x00000000 0x0018F8A4: 0x00000000 0x0018F8A8: 0x752F0A74, in C:Windowssyswow64USER32.dll (0x75270000) 0x0018F8AC: 0x00000001 0x0018F8B0: 0x00007F00 0x0018F8B4: 0x032323F0 0x0018F8B8: 0x002863A0, in C:Program Files (x86)SonyEverquest IIjs3250.dll (0x00230000) 0x0018F8BC: 0x0018F850 0x0018F8C0: 0x3C6CF330 0x0018F8C4: 0x0018FA50 0x0018F8C8: 0x773E041D, in C:WindowsSysWOW64ntdll.dll (0x77370000) 0x0018F8CC: 0x1A394DBC 0x0018F8D0: 0xFFFFFFFE 0x0018F8D4: 0x7739E20C, in C:WindowsSysWOW64ntdll.dll (0x77370000) 0x0018F8D8: 0x7739DF72, in C:WindowsSysWOW64ntdll.dll (0x77370000)End of Stack ScanEND OF LOG

Daenae

09-23-2010, 01:06 PM

That's one of the oddest errors I have ever seen. My first inclination would be to try a through file scan if it will let you, and if not, then re-install. I have no idea if it will work, but the error sounds like there may be a missing or corrupted file.