EQ2 Crashing to Desktop [Archive] - EQ2 Forum Archive @ EQ2Wire

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AcidiC

09-19-2010, 10:48 AM

Since around Sept. 9th I've been having random crashes to desktop I can play for 30 seconds and crash of up to 4 hours before I crash . Sometimes i'll crash many times in a row other times ever few hours only. I have done the following steps to date. Also one other thing to note I do not BOSD I just crash to desktop. I can restart the game and play right away without doing anything. Sometimes even for a few hours.-Updated all Video Drivers from current recommended version to current and every version in between with a reboot into safe mode. Uninstall of previous drivers and then Driver cleaner each time with each version.-Updated Directx with each of the SOE suggested patches and versions.-Uninstalled EQ2 and reinstalled sevearl times. Including putting it into different directories. Each time I've uninstalled I've deleted all traces of the files cleaned the registery and rebooted-Removed all devices other than Single Monitor, Keyboard, Mouse-I've formatted my hard drive and reinstalled the OS Windows 7 64bit Ultimate-Disabled, Uninstalled and tried several AV programs-Swapped Video cards I started with an ATI 5770 and changed to an NVIDIA 8800GT-Created a Dual boot partition and installed Windows XP sp3 Pro (I have better luck in XP but it still crashed) Few times though-In game I've changed resolution and tried every resolution in my drop down list-Tried all performance and graphic levelsI feel like I've done several other steps and I likely have but these are the ones I can currently remember. Below is my crash information as well as system specs. If anyone has any ideas I'd love to play crash free...There are three events I see in the event viewer . They are pasted below..Most CommonFaulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4c8fd22cFaulting module name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4c8fd22cException code: 0xc0000005Fault offset: 0x00971ed9Faulting process id: 0xaecFaulting application start time: 0x01cb57f2575e9e80Faulting application path: C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFaulting module path: C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeReport Id: 556075f0-c3ee-11df-8169-00197ee66a84Next Most CommonFaulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4c8fd22cFaulting module name: nvd3dum.dll, version: 8.17.12.5896, time stamp: 0x4c378e88Exception code: 0xc0000005Fault offset: 0x00397547Faulting process id: 0xe54Faulting application start time: 0x01cb569c972dc830Faulting application path: C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exeFaulting module path: C:Windowssystem32nvd3dum.dllReport Id: 55113350-c290-11df-8d9b-00197ee66a84This one I see once and a whileFaulting application name: EverQuest2.exe, version: 1.0.0.1, time stamp: 0x4c8fd22cFaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x00001000Faulting process id: 0x1238Faulting application start time: 0x01cb567689480fd0Faulting application path: C:SOEInstalled GamesEverQuest IIEverQuest2.exeFaulting module path: unknownReport Id: ecef69c0-c269-11df-8f39-00197ee66a84

AcidiC

09-19-2010, 10:50 AM

EVERQUEST2 CRASH LOG================================================== ================================================Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x6B5C7547Application was trying to read from 0x00002010 Region Begins At: 0x00002000 Region Ends At: 0x00010000 Region Size Is: 0x0000E000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=6881L SOEVersionString: SOEVersionString=2010/9/14 12:47:50 OS Version: 6.1.7600 VER_NT_WORKSTATION CPU: 2 x86 GenuineIntel 3MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0 Video Card/Driver: [NVIDIA GeForce 8800 GT ] [nvd3dum.dll] 8.17.12.5896 {d7b71e3e-4551-11cf-d66d-30251cc2c535} Time at crash: Fri Sep 17 15:18:19 2010 Login Server: none Performance: 5 Game Uptime: 210 seconds Position last frame: 894.80, -12.96, 1628.42 Zone name: qey_guildhall_tier3 Time in Zone: 149 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1920x1080 (60 hz) fullscreen UI: ui/defaultLog: Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg...Thread Data: Primary Thread Id: 2000 Current Thread Id: 788 Current Thread Priority: 0Memory: AddressLimitMB: 4095 Load: 53% Total physical: 4292304896 Free physical: 1997897728 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 4294836224 Free virtual: 3239432192Memory Manager: Allocations: 255807 Bytes Allocated: 568441568 Max Allocations: 261473 Max Bytes Allocated: 576636864 System Memory Allocated (MB): 552 Limit: 3070 Number of Allocate Calls: 508185 Number of Free Calls: 252378Registers: EAX 0x00002000 EBX 0x0BBE8000 ECX 0x00000000 EDX 0x0033A1F0 ESI 0x3A90FE40 EDI 0x00000000 GS 0x0000002B FS 0x00000053 ES 0x0000002B DS 0x0000002B EBP 0x0E48FEA0 ESP 0x0E48FE9C EIP 0x6B5C7547 FLAGS 0x00010206 CS 0x00000023 SS 0x0000002BFPU Registers: CW 0x0000027F SW 0x00000022 TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack: 0x6B5C7547 in C:Windowssystem32nvd3dum.dll 0x6B55D353 in C:Windowssystem32nvd3dum.dll 0x6B6D44BA in C:Windowssystem32nvd3dum.dll 0x6B594822 in C:Windowssystem32nvd3dum.dll 0x6B56C923 in C:Windowssystem32nvd3dum.dll 0x74D776D9: DebugSetLevel+6f0a0 0x74D77AC2: DebugSetLevel+6f489 0x74D77B03: DebugSetLevel+6f4ca 0x75613677: BaseThreadInitThunk+12 0x77569D42: RtlInitializeExceptionChain+63 0x77569D15: RtlInitializeExceptionChain+36End of Call StackStack Scan: 0x0E48FE9C: 0x0BBE8000 0x0E48FEA0: 0x0E48FEC0 0x0E48FEA4: 0x6B55D353, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FEA8: 0x00000000 0x0E48FEAC: 0x00002000 0x0E48FEB0: 0x0BBE0800 0x0E48FEB4: 0x33CDFE40 0x0E48FEB8: 0x00000000 0x0E48FEBC: 0x3A90FE40 0x0E48FEC0: 0x0E48FEE8 0x0E48FEC4: 0x6B6D44BA, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FEC8: 0x00000000 0x0E48FECC: 0x33CDFE40 0x0E48FED0: 0x6B4F85D5, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FED4: 0x0BBE0800 0x0E48FED8: 0x00000000 0x0E48FEDC: 0x00000001 0x0E48FEE0: 0x00000000 0x0E48FEE4: 0x3A420700 0x0E48FEE8: 0x0E48FF1C 0x0E48FEEC: 0x6B594822, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FEF0: 0x0BC51F00 0x0E48FEF4: 0x00000001 0x0E48FEF8: 0x2534E140 0x0E48FEFC: 0x00000000 0x0E48FF00: 0x0000000C 0x0E48FF04: 0x00000000 0x0E48FF08: 0x2534E140 0x0E48FF0C: 0x00000000 0x0E48FF10: 0x6B5D38F2, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FF14: 0x00000000 0x0E48FF18: 0x00000000 0x0E48FF1C: 0x0E48FF3C 0x0E48FF20: 0x6B56C923, in C:Windowssystem32nvd3dum.dll (0x6b230000) 0x0E48FF24: 0x00000001 0x0E48FF28: 0x2534E140 0x0E48FF2C: 0x00000000 0x0E48FF30: 0x0000000C 0x0E48FF34: 0x0E28884C 0x0E48FF38: 0x0E1C0040 0x0E48FF3C: 0x0E48FF64 0x0E48FF40: 0x74D776D9, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FF44: 0x0BBE0800 0x0E48FF48: 0x0E28884C 0x0E48FF4C: 0x0E1C0040 0x0E48FF50: 0x00000001 0x0E48FF54: 0x0E1C0040 0x0E48FF58: 0x0000001F 0x0E48FF5C: 0x00000001 0x0E48FF60: 0x00008588 0x0E48FF64: 0x0E48FF80 0x0E48FF68: 0x74D77AC2, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FF6C: 0x0E2802C4 0x0E48FF70: 0x00000001 0x0E48FF74: 0x00000000 0x0E48FF78: 0x00000000 0x0E48FF7C: 0x74C60000, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FF80: 0x0E48FF88 0x0E48FF84: 0x74D77B03, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FF88: 0x0E48FF94 0x0E48FF8C: 0x75613677, in C:Windowssyswow64kernel32.dll (0x75600000) 0x0E48FF90: 0x0E1C0040 0x0E48FF94: 0x0E48FFD4 0x0E48FF98: 0x77569D42, in C:WindowsSysWOW64ntdll.dll (0x77530000) 0x0E48FF9C: 0x0E1C0040 0x0E48FFA0: 0x790DCE32 0x0E48FFA4: 0x00000000 0x0E48FFA8: 0x00000000 0x0E48FFAC: 0x0E1C0040 0x0E48FFB0: 0xC0000005 0x0E48FFB4: 0x75639775, in C:Windowssyswow64kernel32.dll (0x75600000) 0x0E48FFB8: 0x75639775, in C:Windowssyswow64kernel32.dll (0x75600000) 0x0E48FFBC: 0x0E48FFA0 0x0E48FFC0: 0x0E48FA64 0x0E48FFC4: 0xFFFFFFFF 0x0E48FFC8: 0x775A03DD, in C:WindowsSysWOW64ntdll.dll (0x77530000) 0x0E48FFCC: 0x0010F276 0x0E48FFD0: 0x00000000 0x0E48FFD4: 0x0E48FFEC 0x0E48FFD8: 0x77569D15, in C:WindowsSysWOW64ntdll.dll (0x77530000) 0x0E48FFDC: 0x74D77AF6, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FFE0: 0x0E1C0040 0x0E48FFE4: 0x00000000 0x0E48FFE8: 0x00000000 0x0E48FFEC: 0x00000000 0x0E48FFF0: 0x00000000 0x0E48FFF4: 0x74D77AF6, in C:Windowssystem32d3d9.dll (0x74c60000) 0x0E48FFF8: 0x0E1C0040 0x0E48FFFC: 0x00000000 0x0E490000: 0x007A786D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490004: 0x0079786D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490008: 0x0079786C, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49000C: 0x0078766C, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490010: 0x007B7970, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490014: 0x007C7B74, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490018: 0x007E7D76, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49001C: 0x007D7C74, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490020: 0x007D7D72, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490024: 0x007D7D71, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490028: 0x007E7E72, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49002C: 0x007E7F73, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490030: 0x007E7F73, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490034: 0x007E7F73, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490038: 0x007E7F73, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49003C: 0x007E7E72, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490040: 0x007D7D71, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490044: 0x007D7C6F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490048: 0x007A7A6F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49004C: 0x0079796D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490050: 0x0078786D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000)

AcidiC

09-19-2010, 10:51 AM

0x0E4900C0: 0x00403628, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4900C4: 0x002D2820 0x0E4900C8: 0x00201F1A 0x0E4900CC: 0x0028241C 0x0E4900D0: 0x0041362B, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4900D4: 0x003C3228, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E4900D8: 0x00322921 0x0E4900DC: 0x002C231D 0x0E4900E0: 0x002B231D 0x0E4900E4: 0x002F2722 0x0E4900E8: 0x00312922 0x0E4900EC: 0x00332A22 0x0E4900F0: 0x00372D25 0x0E4900F4: 0x00372E27 0x0E4900F8: 0x00332A24 0x0E4900FC: 0x002B241F 0x0E490100: 0x00231D19 0x0E490104: 0x001E1915 0x0E490108: 0x001A1713 0x0E49010C: 0x00181612 0x0E490110: 0x001A1814 0x0E490114: 0x003C171D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490118: 0x0039151C 0x0E49011C: 0x0036141A 0x0E490120: 0x00331319 0x0E490124: 0x00331318 0x0E490128: 0x0039161B 0x0E49012C: 0x0041191F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490130: 0x003D181D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490134: 0x003A161B 0x0E490138: 0x0037151A 0x0E49013C: 0x0040191E, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490140: 0x00461B22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490144: 0x00441A21, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490148: 0x00411920, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49014C: 0x00411A20, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490150: 0x00411B1F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490154: 0x003D191D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490158: 0x0038181B 0x0E49015C: 0x0035161A 0x0E490160: 0x0035161A 0x0E490164: 0x0037171B 0x0E490168: 0x003B191D 0x0E49016C: 0x003C191D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490170: 0x0039171A 0x0E490174: 0x00331317 0x0E490178: 0x00351317 0x0E49017C: 0x0038151A 0x0E490180: 0x0039161A 0x0E490184: 0x003D171C, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490188: 0x0042191E, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49018C: 0x00481B20, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490190: 0x00481A1F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490194: 0x00461A1E, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490198: 0x0044191D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49019C: 0x0043191E, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901A0: 0x0042191D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901A4: 0x0041181D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901A8: 0x00471B22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901AC: 0x004F1E26, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901B0: 0x00532029, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901B4: 0x004F1F26, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901B8: 0x004C1E24, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901BC: 0x00481D22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901C0: 0x00471D21, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901C4: 0x00491D23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901C8: 0x004B1E23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901CC: 0x004C1E24, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901D0: 0x004C1E24, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901D4: 0x004A1E23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901D8: 0x00491D23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901DC: 0x00471D22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901E0: 0x00471C22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901E4: 0x00471C22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901E8: 0x00471C22, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901EC: 0x00471C23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901F0: 0x00481C24, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901F4: 0x00491D25, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901F8: 0x004B1F27, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E4901FC: 0x004D2029, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490200: 0x004A1E26, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490204: 0x00451B23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490208: 0x00411920, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49020C: 0x003D171E, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490210: 0x003F181F 0x0E490214: 0x00431920, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490218: 0x00461A21, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49021C: 0x00491B23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490220: 0x004B1D23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490224: 0x004B1D23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490228: 0x004C1E23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49022C: 0x004D1F23, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490230: 0x00461D20, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490234: 0x00401A1D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490238: 0x0039171A 0x0E49023C: 0x00331518 0x0E490240: 0x0038171A 0x0E490244: 0x003D191C, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetdb.dll (0x003c0000) 0x0E490248: 0x00431B1F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49024C: 0x00481D21, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490250: 0x004C2223, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490254: 0x00512525, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490258: 0x00562928, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49025C: 0x005C2F2B, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490260: 0x00623B2F, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490264: 0x00674433, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490268: 0x006B4B36, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49026C: 0x006F5239, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490270: 0x007D6141, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490274: 0x008D704A, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490278: 0x009D8153, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49027C: 0x00A28556, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490280: 0x00926F4B, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490284: 0x00805940, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490288: 0x006E4233, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E49028C: 0x005C2F29, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490290: 0x00502723, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490294: 0x00441F1D, in C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe (0x00400000) 0x0E490298: 0x003A1819End of Stack ScanEND OF LOG

Taenaria

09-21-2010, 11:05 PM

I was having the same issue (oddly only on one character and not the other) I waited almost an hour for the online chat support and was sent these instructions. We'll see if it works. Good luck to both of us. Step 1<img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.iniTo do this, please follow these directions:1. First look for your EverQuest II directory. You can find the default directory in: C:Program FilesSonyEverQuest II2. Click on MY COMPUTER and then proceed into local disk C:3. Navigate your way to the default directory, or your chosen installation directory.4. Next look for any files explained above and delete them. 5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.If deleting these files does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.Your reference number for this contact is: 100921-001275Step 2<img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Please make sure you are using the most current launcher for the game. <a href="http://launcher.station.sony.com/games/eq2/live/launcher_setup.exe" target="_blank">http://launcher.station.sony.com/ga...ncher_setup.exe</a>

Daenae

09-23-2010, 01:03 PM

Given the fact that the HD was reformatted and everything re-installed, I don't think those instructions will help the OP <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> I would try first using an older version of the graphics drivers, and if that doesn't work, I would start testing hardware - something could be going bad. The most likely suspects are graphics card, ram, and power supply.

Levatino

09-25-2010, 07:46 AM

Having the same issues as Taenaria. Only one character crashing.Got this error logSOEBuild=6897LSOEVersionString=2010/9/20 16:24:18EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_PRIV_INSTRUCTION at 0x055B73E8Game Data: SOEBuild: SOEBuild=6897L SOEVersionString: SOEVersionString=2010/9/20 16:24:18 OS Version: 5.1.2600 Service Pack 2 VER_NT_WORKSTATION CPU: 1 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [NVIDIA GeForce 6600 ] [nv4_disp.dll] 6.14.11.9107 {d7b71e3e-4201-11cf-6050-bba103c2cb35} Time at crash: Sat Sep 25 12:32:30 2010 Login Server: none Performance: 7 Game Uptime: 413 seconds Position last frame: -231.77, -54.89, 170.21 Zone name: fprt_south Time in Zone: 47 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: disabled Low-Memory Mode: disabled Resolution: 1280x952 (60 hz) maximized UI: UI/EQ2MAPLog: s(1280,952) i_left=1166 i_right=2 i_top=506 i_bottom=124 b_vert=true s(1280,952) i_left=1166 i_right=2 i_top=506 i_bottom=124 b_vert=true s(1280,952) i_left=1166 i_right=2 i_top=506 i_bottom=124 b_vert=true s(1280,952) i_left=1166 i_right=2 i_top=506 i_bottom=124 b_vert=true Eq2GuiPersonaWindow::updateClientSkillBook() Saving UI to file Runnyeye_Skag_eq2_uisettings.xml Received chat channel update msg... Received mail headers reply msg... Received chat channel update msg... Received chat channel update msg...Thread Data: Primary Thread Id: 3684 Current Thread Id: 2564 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 95% Total physical: 1072939008 Free physical: 45244416 Total pagefile: 4185464832 Free pagefile: 3206197248 Total virtual: 2147352576 Free virtual: 1400610816Memory Manager: Allocations: 220861 Bytes Allocated: 456370944 Max Allocations: 220898 Max Bytes Allocated: 457606272 System Memory Allocated (MB): 436 Limit: 767 Number of Allocate Calls: 1110654 Number of Free Calls: 889814Registers: EAX 0x00000001 EBX 0x00000007 ECX 0x7C90E514 EDX 0x00000000 ESI 0x001765E0 EDI 0x0012F1AC GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x06E4FFB4 ESP 0x06E4FF68 EIP 0x055B73E8 FLAGS 0x00010246 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF027F SW 0xFFFF0000 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x055B73E8 in ???????? 0x7C80B699: GetModuleFileNameA+1baEnd of Call StackStack Scan: 0x06E4FF68: 0x00000023 0x06E4FF6C: 0x00000000 0x06E4FF70: 0x001E00D6 0x06E4FF74: 0x00000219 0x06E4FF78: 0x00000007 0x06E4FF7C: 0x00000000 0x06E4FF80: 0x01B3B31F 0x06E4FF84: 0x00000389 0x06E4FF88: 0x0000022A 0x06E4FF8C: 0x00000000 0x06E4FF90: 0x055B70C0 0x06E4FF94: 0x00000000 0x06E4FF98: 0x00000000 0x06E4FF9C: 0x05420000, in C:Program FilesCommon FilesLogitechScrollingLgMsgHk.dll (0x05420000) 0x06E4FFA0: 0x00000000 0x06E4FFA4: 0x00010011 0x06E4FFA8: 0x01900015 0x06E4FFAC: 0x00000000 0x06E4FFB0: 0x057250E0 0x06E4FFB4: 0x06E4FFEC 0x06E4FFB8: 0x7C80B699, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x06E4FFBC: 0x00000000 0x06E4FFC0: 0x0012F1AC 0x06E4FFC4: 0x001765E0 0x06E4FFC8: 0x00000000 0x06E4FFCC: 0x7FF4E000 0x06E4FFD0: 0xC0000096 0x06E4FFD4: 0x06E4FFC0 0x06E4FFD8: 0x06E4FB94 0x06E4FFDC: 0xFFFFFFFF 0x06E4FFE0: 0x7C839AF0, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x06E4FFE4: 0x7C80B6A0, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x06E4FFE8: 0x00000000 0x06E4FFEC: 0x00000000 0x06E4FFF0: 0x00000000 0x06E4FFF4: 0x055B7310 0x06E4FFF8: 0x00000000 0x06E4FFFC: 0x00000000 0x06E50000: 0x00400000, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50004: 0x06620000 0x06E50008: 0x07650000 0x06E5000C: 0x00000000 0x06E50010: 0x00000000 0x06E50014: 0x06E50020 0x06E50018: 0x00000000 0x06E5001C: 0x00000000 0x06E50020: 0x06E50010 0x06E50024: 0x06E50190 0x06E50028: 0x0166C7C0, in C:WINDOWSsystem32d3dx9_31.dll (0x01480000) 0x06E5002C: 0x02CD8F80 0x06E50030: 0x010801C8, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50034: 0x00000001 0x06E50038: 0x06EA29B0 0x06E5003C: 0x06EA29BB 0x06E50040: 0x06EA29BC 0x06E50044: 0x05944A60 0x06E50048: 0x069E1320 0x06E5004C: 0x010801BC, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50050: 0x00000000 0x06E50054: 0x3F800000 0x06E50058: 0x000000FF 0x06E5005C: 0x63FFFFFF 0x06E50060: 0x00000000 0x06E50064: 0x3D000000 0x06E50068: 0x00000156 0x06E5006C: 0x00000156 0x06E50070: 0x00000159 0x06E50074: 0x0000006E 0x06E50078: 0x00000000 0x06E5007C: 0x00000000 0x06E50080: 0x00000159 0x06E50084: 0x0000006E 0x06E50088: 0x00000000 0x06E5008C: 0x00000000 0x06E50090: 0x00000000 0x06E50094: 0x00000000 0x06E50098: 0x00000000 0x06E5009C: 0x00000000 0x06E500A0: 0x00000000 0x06E500A4: 0x00000000 0x06E500A8: 0x00053305 0x06E500AC: 0x00000000 0x06E500B0: 0x00000000 0x06E500B4: 0x00000000 0x06E500B8: 0x00000000 0x06E500BC: 0x00000000 0x06E500C0: 0x6F000000 0x06E500C4: 0x00000000 0x06E500C8: 0x6C000000 0x06E500CC: 0x00000000 0x06E500D0: 0x74FFFFFF 0x06E500D4: 0x00000000 0x06E500D8: 0x72000000 0x06E500DC: 0x0108444C, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E500E0: 0x00000000 0x06E500E4: 0x00000000 0x06E500E8: 0x00000000 0x06E500EC: 0x00000000 0x06E500F0: 0x00000000 0x06E500F4: 0x00000000 0x06E500F8: 0x00000000 0x06E500FC: 0x00000000 0x06E50100: 0x00000000 0x06E50104: 0x00000000 0x06E50108: 0x00000000 0x06E5010C: 0x00000000 0x06E50110: 0x00000000 0x06E50114: 0x00000000 0x06E50118: 0x00004000 0x06E5011C: 0x00004000 0x06E50120: 0x00000000 0x06E50124: 0x00000000 0x06E50128: 0x00000001 0x06E5012C: 0x00000001 0x06E50130: 0x00000000 0x06E50134: 0x00000000 0x06E50138: 0x00000000 0x06E5013C: 0xFFFFFFFF 0x06E50140: 0x7474750A 0x06E50144: 0x20226EC9, in C:WINDOWSsystem32xpsp2res.dll (0x20000000) 0x06E50148: 0x06EA2980 0x06E5014C: 0x06EA29A0 0x06E50150: 0x00000000 0x06E50154: 0x00000000 0x06E50158: 0x00000000 0x06E5015C: 0x00000000 0x06E50160: 0x00000000 0x06E50164: 0x00000000 0x06E50168: 0x00000000 0x06E5016C: 0x00000000 0x06E50170: 0x00000000 0x06E50174: 0x00000000 0x06E50178: 0x00000001 0x06E5017C: 0x00000001 0x06E50180: 0x00000000 0x06E50184: 0x00000000 0x06E50188: 0x00000000 0x06E5018C: 0x6F646E52 0x06E50190: 0x06E50020 0x06E50194: 0x06E502F0 0x06E50198: 0x0166CAC0, in C:WINDOWSsystem32d3dx9_31.dll (0x01480000) 0x06E5019C: 0x02CD9580 0x06E501A0: 0x01080F48, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E501A4: 0x00000001 0x06E501A8: 0x06EA2130 0x06E501AC: 0x06EA213E 0x06E501B0: 0x06EA213F 0x06E501B4: 0x06E50030 0x06E501B8: 0x069E1330 0x06E501BC: 0x01080F40, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E501C0: 0x00000000 0x06E501C4: 0x3F800000 0x06E501C8: 0x000000FF 0x06E501CC: 0x31FFFFFF 0x06E501D0: 0x00000000 0x06E501D4: 0x65000000 0x06E501D8: 0x00000135 0x06E501DC: 0x00000016 0x06E501E0: 0x00000012 0x06E501E4: 0x0000000F 0x06E501E8: 0x00000000 0x06E501EC: 0x00000000 0x06E501F0: 0x00000012 0x06E501F4: 0x0000000F 0x06E501F8: 0x00000000 0x06E501FC: 0x00000000 0x06E50200: 0x00000000 0x06E50204: 0x00000000 0x06E50208: 0x00000000 0x06E5020C: 0x00000000 0x06E50210: 0x069BE330 0x06E50214: 0x00000000 0x06E50218: 0x00053105 0x06E5021C: 0x00000000 0x06E50220: 0x00000000 0x06E50224: 0x069F8E60 0x06E50228: 0x069F8E80 0x06E5022C: 0x000000FF 0x06E50230: 0x22000000 0x06E50234: 0x00000000 0x06E50238: 0x61000000 0x06E5023C: 0x00000000 0x06E50240: 0x74FFFFFF 0x06E50244: 0x00000000 0x06E50248: 0x20000000, in C:WINDOWSsystem32xpsp2res.dll (0x20000000) 0x06E5024C: 0x0108444C, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50250: 0x00000000 0x06E50254: 0x00000000 0x06E50258: 0x00000000 0x06E5025C: 0x00000000 0x06E50260: 0x00000000 0x06E50264: 0x00000000 0x06E50268: 0x00000000 0x06E5026C: 0x00000000 0x06E50270: 0x00000000 0x06E50274: 0x00000000 0x06E50278: 0x00000000 0x06E5027C: 0x00000000 0x06E50280: 0x00000000 0x06E50284: 0x00000000 0x06E50288: 0x00004000 0x06E5028C: 0x00004000 0x06E50290: 0x00000000 0x06E50294: 0x00000000 0x06E50298: 0x00000001 0x06E5029C: 0x00000001 0x06E502A0: 0x00000000 0x06E502A4: 0x00000000 0x06E502A8: 0x00000000 0x06E502AC: 0xFFFFFFFF 0x06E502B0: 0x6764450A 0x06E502B4: 0x65722EC1 0x06E502B8: 0x02375300 0x06E502BC: 0x06EA20E0 0x06E502C0: 0x06EA20E0 0x06E502C4: 0x06EA20F0 0x06E502C8: 0x06EA2960 0x06E502CC: 0x06EA2960 0x06E502D0: 0x06EA2970 0x06E502D4: 0x00000000 0x06E502D8: 0x2C000000 0x06E502DC: 0x00000000 0x06E502E0: 0x0A000000 0x06E502E4: 0x00000001 0x06E502E8: 0x67615000 0x06E502EC: 0x62412065 0x06E502F0: 0x06E50190 0x06E502F4: 0x06E50460 0x06E502F8: 0x0166C7C0, in C:WINDOWSsystem32d3dx9_31.dll (0x01480000) 0x06E502FC: 0x02CD8F80 0x06E50300: 0x010801C8, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50304: 0x00000001 0x06E50308: 0x06EA2D20 0x06E5030C: 0x06EA2D2A 0x06E50310: 0x06EA2D2B 0x06E50314: 0x06E50030 0x06E50318: 0x069E12D0 0x06E5031C: 0x010801BC, in G:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x06E50320: 0x00000000 0x06E50324: 0x3F800000 0x06E50328: 0x000000FF 0x06E5032C: 0x65FFFFFF 0x06E50330: 0x00000000 0x06E50334: 0x67000000 0x06E50338: 0x00000005 0x06E5033C: 0x00000054 0x06E50340: 0x0000014D 0x06E50344: 0x00000014 0x06E50348: 0x00000000 0x06E5034C: 0x00000000 0x06E50350: 0x0000014D 0x06E50354: 0x00000014 0x06E50358: 0x3F000000 0x06E5035C: 0x00000000 0x06E50360: 0x00000000 0x06E50364: 0x00000000End of Stack ScanEND OF LOG

Shaeden

09-25-2010, 09:42 PM

This is a nightmare.I was doing well yesterday after downloading, and played for around six hours straight.Today I log in and crash every five minutes to desktop.The sad thing is that support hasn't changed since I was last here!

Levatino

09-26-2010, 05:39 AM

the solution Taenaria gave did help me. After it no crash on the specific character. Fingers crossed for today.