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skyriker10
09-07-2010, 09:07 AM
<p><span><span>Hi,Sorry, but my english is not very good <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></span><span>When I click on "Play" in the Launcher I get the following Error-Message:</span></span></p><p>**Everquest II has detected an unrecoverable error and must shutdown.E:liveeq2frameworkcoredevicessrcDirectX9R en derDevice.cpp(177:Failed to create D3D device for ATI Mobility Radeon HD4200 Series.00a26380 000003ff**Here is a copy from DXDiag:------------------System Information------------------Time of this report: 9/6/2010, 17:14:30Machine name: SAINTBOS-PCOperating System: Windows 7 Starter 32-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)Language: German (Regional Setting: German)System Manufacturer: AcerSystem Model: AO521BIOS: Default System BIOSProcessor: AMD Athlon(tm) II Neo K125 Processor, ~1.7GHzMemory: 2048MB RAMAvailable OS Memory: 1766MB RAMPage File: 644MB used, 1146MB availableWindows Dir: C:WindowsDirectX Version: DirectX 11DX Setup Parameters: Not foundUser DPI Setting: Using System DPISystem DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledDxDiag Version: 6.01.7600.16385 32bit Unicode------------DxDiag Notes------------Display Tab 1: No problems found.Sound Tab 1: No problems found.Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices---------------Card name: ATI Mobility Radeon HD 4200 SeriesManufacturer: ATI Technologies Inc.Chip type: ATI display adapter (0x9712)DAC type: Internal DAC(400MHz)Device Key: EnumPCIVEN_1002&DEV_9712&SUBSYS_043D1025&REV_00Display Memory: 459 MBDedicated Memory: 332 MBShared Memory: 127 MBCurrent Mode: 1024 x 600 (32 bit) (60Hz)Monitor Name: PnP-Monitor (Standard)Monitor Model: unknownMonitor Id: AUO61D2Native Mode: 1024 x 600(p) (60.032Hz)Output Type: InternalDriver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dl l,atiumdva.capDriver File Version: 8.17.0010.1041 (English)Driver Version: 8.762.0.0DDI Version: 10.1Driver Model: WDDM 1.1Driver Attributes: Final RetailDriver Date/Size: 8/4/2010 03:54:50, 519680 bytesWHQL Logo'd: YesWHQL Date Stamp:Device Identifier: {D7B71EE2-D452-11CF-8477-3724BEC2C535}Vendor ID: 0x1002Device ID: 0x9712SubSys ID: 0x043D1025Revision ID: 0x0000Driver Strong Name: oem4.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RS880M:8.762.0 .0:pciven_1002&dev_9712Rank Of Driver: 00E62001Video Accel: ModeMPEG2_A ModeMPEG2_CD3D9 Overlay: Not SupportedDXVA-HD: Not SupportedDDraw Status: EnabledD3D Status: EnabledAGP Status: Enabled-------------Sound Devices-------------Description: Speakers (Conexant High Definition Audio)Default Sound Playback: YesDefault Voice Playback: YesHardware ID: HDAUDIOFUNC_01&VEN_14F1&DEV_5069&SUBSYS_1025043D& REV_1003Manufacturer ID: 1Product ID: 100Type: WDMDriver Name: CHDRT32.sysDriver Version: 4.119.0000.0000 (German)Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 3/31/2010 08:49:52, 517688 bytesOther Files:Driver Provider: ConexantHW Accel Level: BasicCap Flags: 0xF1FMin/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0Static/Strm HW 3D Bufs: 0, 0HW Memory: 0Voice Management: NoEAX(tm) 2.0 Listen/Src: No, NoI3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices---------------------Description: Microphone (Conexant High Definition Audio)Default Sound Capture: YesDefault Voice Capture: YesDriver Name: CHDRT32.sysDriver Version: 4.119.0000.0000 (German)Driver Attributes: Final RetailDate and Size: 3/31/2010 08:49:52, 517688 bytesCap Flags: 0x1Format Flags: 0xFFFFF-------------------DirectInput Devices-------------------Device Name: MausAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/aDevice Name: TastaturAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB-Root-Hub| Vendor/Product ID: 0x1002, 0x4397| Matching Device ID: usbroot_hub| Service: usbhub----------------Gameport Devices----------------------------PS/2 Devices------------+ Standardtastatur (PS/2)| Matching Device ID: *pnp0303| Service: i8042prt|+ Terminalserver-Tastaturtreiber| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD|+ Synaptics PS/2 Port TouchPad| Matching Device ID: *syn1b3d| Upper Filters: SynTP| Service: i8042prt|+ Terminalserver-Maustreiber| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------Drive: C:Free Space: 214.5 GBTotal Space: 225.1 GBFile System: NTFSModel: WDC WD2500BEVT-22A23T0 ATA Device---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)Quality Flags: 2576Enabled:Force throttlingAllow half deinterlaceAllow scalingDecode Power Usage: 100Balanced Flags: 1424Enabled:Force throttlingAllow batchingForce half deinterlaceForce scalingDecode Power Usage: 50PowerFlags: 1424Enabled:Force throttlingAllow batchingForce half deinterlaceForce scalingDecode Power Usage: 0</p><p><span><span>I already have DX9 installed over it again, without success. </span><span style="background-color: #ffffff;">All current drivers are on it, an older version of the graphics driver brought no success.</span><span style="background-color: #ffffff;">Hoping for quick help</span><span>Greeting</span></span></p>

skyriker10
09-07-2010, 11:16 AM
<p>Hi,I can solve the problem. In windowed mode, start EQ2.So I think that EQ2 does not support the resolution 1024x600.Could you (Devs) please add support for this resolution in EQ2?In the future there will be more netbooks that are able to present EQ2.</p><p>Thanks! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>