View Full Version : Knowledge Base Links
Calthine
08-23-2010, 01:27 PM
<p>While I like the new Help page at <a href="http://www.soe.com/support/supportTopics.vm?category=PC&id=002" target="_blank" rel="nofollow">http://www.soe.com/support/supportT...y=PC&id=002</a> , it would be infinitely more helpful to players if there were a direct link to the <a href="http://soe-ing.custhelp.com/cgi-bin/soe_ing.cfg/php/enduser/std_alp.php?p_redirect=1&p_page=1&p_cv=&p_pv=1.20&p_prods=20&p_cats=0&p_hidden_prods=&prod_lvl1=20&cat_lvl1=0&p_search_text=&srch_btn_submit=%C2%A0%C2%A0%C2%A0Search%C2%A0%C2% A0%C2%A0&p_new_search=1&p_search_type=answers.search_nl&p_sid=*l_dxb8k" target="_blank">Knowledge Base</a>.</p><p>There's also no longer any easy way to reference the ToS or EULA. All that used to be in the left-hand menu on EQ2Players, but seems to have gone AWOL.</p>
Shareana
08-23-2010, 01:53 PM
<p>I am confused. There is a link to search the KB right there as well as one in the upper right corner of the forums.</p><p>I am not intending to be rude, I am just trying to understand...</p>
<p><cite>Shareana wrote:</cite></p><blockquote><p>I am confused. There is a link to search the KB right there as well as one in the upper right corner of the forums.</p><p>I am not intending to be rude, I am just trying to understand...</p></blockquote><p>Calthine's post is in the EQ2players website section because she's talking about the EQ2 website, not the forums.</p>
Shareana
08-23-2010, 02:02 PM
<p>Yes, I understand that. However in the link that she gave, there is a direct link to the KB from there. This is where my confusion lies.</p><p>I added the Forums as that is the best way that I know how to get there, however I am on the forums quite often.</p><p>However, if Calthine is suggesting a direct link from the Eq2players site....</p>
<p>Yeah, ny reading of her post is that there should be a link to the KB directly on the EQ2 website rather than having to go via the Help link. Ditto for links to the TOS and EULA.</p>
Shareana
08-23-2010, 02:14 PM
<p><cite>Barx@Antonia Bayle wrote:</cite></p><blockquote><p>Yeah, ny reading of her post is that there should be a link to the KB directly on the EQ2 website rather than having to go via the Help link. Ditto for links to the TOS and EULA.</p></blockquote><p>Ahh, now if that is what she meant, I understand that <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
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