*IMPORTANT* Problems with using the Streaming Client to launch the game.

[TSR-ChrisL]

<p>Hello everyone and sorry that I have not been in the thread over the last few days.</p><p>Our development team actually has put a fix in for this issue and you should not run into the problem any longer. However what you may have to do is delete the Launchpad-user.ini and start the patcher back up.</p> <ol><li>After entering your username and password you will come to the next screen where the play button normally is.</li><li>In the bottom left hand corner it may say EU_English, so go into the options and change it to your correct region.</li><li>Now this is the important part that we want you to make sure you do before trying to press play. Exit the launcher and start it back up again and when you get to the page you normally press play on it should now correctly show you your region in the bottom left corner.</li></ol> <p>I hope this helps everyone out but if you still have a problem or any other questions let us know.</p><p>*EDIT* If you have problems with this it would probably be best if you contact our support team via phone to help you with fixing this. It will be easier for them to help you if they can walk you through the process.</p><p>*EDIT* I have edited this thread since we have put a fix in place on our side and the old steps are no longer relevant.</p>

[DanKinney]

<p>You can check to see the version you are patching against by an indication in the lower left corner of the UI. If this is not what you are supposed to be using, you can click on it to change it.</p><p><img src="http://launcher.station.sony.com/screens/VersionSelection.jpg" width="783" height="727" /></p><p>-- previous information (still valid) --</p><p>*UPDATE* - setting the version by the menu above should fix this problem.  You can change it by hand (editing the .ini file), but it is not necessary.</p><p>You can also get to the game directory (on any version of Windows) by running the LaunchPad and clicking on the "Options" button.  On the popup, you may click on the Game Folder "Open" button to open the folder no matter where it is located.  See the screen shot below.</p><p><img src="http://launcher.station.sony.com/screens/OpenGameFolder.jpg" width="593" height="265" /></p><p>-dan</p>

[DanKinney]

<p>You can also follow this issue over in the Station Launcher forum at...</p><p><a href="http://forums.station.sony.com/station/posts/list.m?topic_id=11500017611">http://forums.station.sony.com/stat..._id=11500017611</a></p><p>-dan</p>

[Gobu]

<p>Worked like a champ! Thanks guys... thanks a ton.... </p><p>What would ya do.... for an EQ2 ... ?  (sang in the Klondike Bar theme mode)</p>

[Lazuke]

<p>Thanks a lot guys, it worked great! I could finally log in and find my characters. <img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /></p><p>Theres just one more thing, i don't know if anyone else had this problem, but my friend list is gone! I only have one friend on it. lol (It was ok before the launcher problem, i didnt delete anyone).</p>

[niteowl53]

<p>How come I follow the link to the LAUNCH page, click it, it updated, I added the line it said to add in the  .ini file, I finaly get to long on, it updated, I get the PLAY button, but when it goes to play, my regular account comes up with all my regular toons on it and it logs me into the regular server, not the f2p server???</p>

[CheezeBurgerAnimal]

<p>Will this also fix the problem for running two streaming clients on one computer?</p><p>I use Win7 and have been 2 boxing on one PC for the last month and a half fine until yesterday. Now when the second client loads it gets switched to EU English region, when I force it to stay in US English it will not start.</p>

[Lanikka]

<p>Whew... This fixed it for me <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Thanks.</p>

[Innuendo_Mascot]

<p>this solution is not working for me.</p>

[schizmark]

<p>Worked for the most part; thanks! Now I just have to figure out why the guy I made on Runnyeye in the interim doesn't show up on my character list. How do I pick which server I want to make a toon on, so that I can play on one if another is down? Sooo many questions, so little time.</p>

[TSR-ChrisL]

<p><cite>schizmark wrote:</cite></p><blockquote><p>Worked for the most part; thanks! Now I just have to figure out why the guy I made on Runnyeye in the interim doesn't show up on my character list. How do I pick which server I want to make a toon on, so that I can play on one if another is down? Sooo many questions, so little time.</p></blockquote><p>Hey there. The reason you would not see the character created on Runnyeye is because that is one of the European servers that is actually on that EU region. If you really want to go back to that character you should be able to just delete the line out of the ini file and it will probably go back to EU in the region.</p>

[TSR-ChrisL]

<p><cite>Innuendo_Mascot wrote:</cite></p><blockquote><p>this solution is not working for me.</p></blockquote><p>What problem are you running into? Also which server do you normally play on?</p>

[Innuendo_Mascot]

<p>i add the lines that you posted into the .ini file but it still shows the same character creation box with none of my characters when i restart. i play on the Oasis server.</p>

[TSR-ChrisL]

<p><cite>Innuendo_Mascot wrote:</cite></p><blockquote><p>i add the lines that you posted into the .ini file but it still shows the same character creation box with none of my characters when i restart. i play on the Oasis server.</p></blockquote><p>It may work out better for you to call us so that one of the techs here can make sure everything is getting entered correctly. It may be something as simple as a capitilization or something similar that I can't know for sure is happening here.</p>

[supertikibun]

<p>sorry guess i'm another one, tried as suggest but the file gets overwritten each time I make changes to it, also if I put the file as read only the launcher rewrites it.</p>

[DanKinney]

<p>We've just deployed a fix for the Launcher (build 309) that will remember the version if you set it with the UI.  This will write the setting to the LaunchPad-user.ini in the proper format.</p><p>There is a chance you may get this bug one more time, but it will remember your change after that.</p><p>The version ("region" for eq2) that you are playing is shown in the lower right corner of the UI.</p><p>-dan</p>

[Tryptych]

<p><strong><em>Right click on your desktop icon for EQ2 Streaming and select open file location.</em></strong></p><p>Some of us (most of us?) don't have a "desktop icon". Your instructions could use a bit of work.</p><p><strong><em>then restart the Streaming client</em></strong></p><p>Some of us (many of us) don't know what you mean by "streaming client".</p>

[Barx]

<p><cite>Tryptych wrote:</cite></p><blockquote><p><strong><em>Right click on your desktop icon for EQ2 Streaming and select open file location.</em></strong></p><p>Some of us (most of us?) don't have a "desktop icon". Your instructions could use a bit of work.</p><p><strong><em>then restart the Streaming client</em></strong></p><p>Some of us (many of us) don't know what you mean by "streaming client".</p></blockquote><p>Which is why they said to call their support to have them walk you through it if you don't know what to do or how to fix it.</p>

[Ramsy02]

<p>I did that and this is what error i get HELP</p><p>There was a problem determining the game information. Please try restarting the application or contact support if this problem persists.</p>

[TSR-JamisonW]

<p><cite>Ramsy02 wrote:</cite></p><blockquote><p>I did that and this is what error i get HELP</p><p>There was a problem determining the game information. Please try restarting the application or contact support if this problem persists.</p></blockquote><p>Try this:</p><p>Delete that .ini file altogether,</p><p>Turn on the patcher</p><p>Change the region to English (US) if necessary</p><p>Close the patcher</p><p>Cross fingers, throw salt over shoulder, and spin around three times</p><p>Fire up the patcher and you should be good to go</p>

[Ramsy02]

<p>i get to welcome to everquest.. no characters there................</p><p>did i get hacked maybe?!?!?</p><p>Character</p><p>Berdlac on AB</p>

[TSR-JamisonW]

<p><cite>Ramsy02 wrote:</cite></p><blockquote><p>i get to welcome to everquest.. no characters there................</p><p>did i get hacked maybe?!?!?</p><p>Character</p><p>Berdlac on AB</p></blockquote><p>No, it just sounds like you're still getting the issue.  Now that it will open again, can you try the fix again and see what happens?  Try just cutting and pasting the line they told you to add and see if that works better this time.</p><p>I'm afraid I'm off for the day, but the department's open for another 3 hours.  If you like, <a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank">give us a call</a> so hopefully we can get you moving before the weekend.</p>

[cablekn]

<p>What was posted here did not work for me; my file already had those lines in it, so altering it did absolutely nothing.</p><p>What did work, however, was opening my EQ2 folder and finding an .ini file called [account name]_characters-eu and deleting it <strong>**IMPORTANT - DO NOT DELETE IT IF IT DOES NOT SAY EU**</strong> (primarly b/c I don't know what will happen lol). Once I deleted it, I reloaded streaming client and it populated my characters.</p><p>A friend referred me to <a href="http://forums.station.sony.com/station/posts/list.m?topic_id=11500012249" target="_blank">some tech support thread from 2008</a> that spurred me to attempt this. <strong>IDK if it'll screw up anything but if you don't have any EU server characters (like myself), I highly doubt it will.</strong> Maybe someone from tech support can acknowledge this as an appropriate means to an end <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[schizmark]

<p><cite>supertikibunny wrote:</cite></p><blockquote><p>sorry guess i'm another one, tried as suggest but the file gets overwritten each time I make changes to it, also if I put the file as read only the launcher rewrites it.</p></blockquote><p>You have to save the changes, just like with a Word document.  Add the line they gave you, then hit ctrl+s, or just click on "file" in the top left corner, then click save. It will work fine after that.</p>

[Gro]

<p>Not working for me.  Saying my account is a trial account and i'm set to US, and the .ini file is correct. </p>

[ede]

<p>not worked for me</p><p>the problem is: when i open the launchpad, it start to open but it close and dont download nothing</p>

[davidzac]

I'm having trouble installing. I keep getting 1002 errors with every download of the installation program: An error occured trying to access EverQuest II® Extended. Error Code: 1002 I have an open ticket (100901-00137<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> but nothing so far has worked. I stopped by the SOE panel at Dragoncon today (in the Savannah room of the Sheraton) and met Amnerys. She wanted me to send her a PM so she could look into this, but I don't have permission to send PMs (for whatever reason). Help! I want to play this game but i'm on day 4 and haven't gotten anywhere!

[AnonymousGnome]

<p>My client is opening and stopping at the SoE logo.  I tried deleting all of the launchpad related .ini files and now get a larger window with no transparency saying</p><p><em>"There was a problem determining the game information. Please try restarting the application or contact support if this problem persists."</em></p><p>so I tried restoring one .ini at a time.  Tried a hard reboot.  No change.  Launcher's still stuck at the SOE logo.</p><p>I can ping the servers listed in the .inis just fine, so I'm not sure what's causing the hang (first problem I've had with it).</p><p>Edit: <strong>Solved -- deleted all files containing "launch" and re-ran the installer.</strong></p>

[Blueface]

<p>Both my accounts on different computers (One xp, one 7) are sitting at the first launch screen. Streaming client on both. Freind of mine (in a differnt country) can log in with an old client. Done all the usual reboots/restarts. Looks like problem at Sony end....Whats going on?</p>

[jfost]

<p>I'm also having the same problem with both launchers. Nothing progresses after the first splash screen. It just sits there, and I've let it sit there for 30 minutes. Please fix. Thanks. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Dingi]

<p>Thank you very much for the fix, it works <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[Corr]

<p>I also am having trouble with EQ2X starting. I have removed, replaced, rebooted, restored and everything that I can think of, yet it still does not work. Does anyone have any knowledge how to fix this?</p>

[Chrystallia]

<p>i am unable to log on aswell... I am in the process of re-downloading the launcher, but for some reason it insists on re-downloading all of the updates for the past 6 months!! a 10g file!! is this happening to anyone else?</p>

[Rangrid]

<p>Why do we have to go through this every other week?  Is there an update to what we should be doing?  The "fix" posts are at least a month old. </p>

[AnonymousGnome]

<p><cite>AnonymousGnome wrote:</cite></p><blockquote><p>My client is opening and stopping at the SoE logo.  I tried deleting all of the launchpad related .ini files and now get a larger window with no transparency saying</p><p><em>"There was a problem determining the game information. Please try restarting the application or contact support if this problem persists."</em></p><p>so I tried restoring one .ini at a time.  Tried a hard reboot.  No change.  Launcher's still stuck at the SOE logo.</p><p>I can ping the servers listed in the .inis just fine, so I'm not sure what's causing the hang (first problem I've had with it).</p><p>Edit: <strong>Solved -- deleted all files containing "launch" and re-ran the installer.</strong></p></blockquote><p>Could we get a Full Scan option for this patcher?  One of my attempts at a work around involved the regular Station Launcher which copied over some files and consequently has this installation all messed up.  Definitely going to let the regular launcher finish the job until this one's gone through QA again.</p>

[ZOLTAN8]

<p>pls help</p><p>it is launching for me but then it is trying to log on server 1 ,then server 2 and all servers are busy try again in few minutes</p><p>since yesterday</p><p>what should i do ?</p>

[DanKinney]

<p><cite>AnonymousGnome wrote:</cite></p><blockquote><p><cite>AnonymousGnome wrote:</cite></p><blockquote><p>My client is opening and stopping at the SoE logo.  I tried deleting all of the launchpad related .ini files and now get a larger window with no transparency saying</p><p><em>"There was a problem determining the game information. Please try restarting the application or contact support if this problem persists."</em></p><p>so I tried restoring one .ini at a time.  Tried a hard reboot.  No change.  Launcher's still stuck at the SOE logo.</p><p>I can ping the servers listed in the .inis just fine, so I'm not sure what's causing the hang (first problem I've had with it).</p><p>Edit: <strong>Solved -- deleted all files containing "launch" and re-ran the installer.</strong></p></blockquote><p>Could we get a Full Scan option for this patcher?  One of my attempts at a work around involved the regular Station Launcher which copied over some files and consequently has this installation all messed up.  Definitely going to let the regular launcher finish the job until this one's gone through QA again.</p></blockquote><p>We had a network issue with our provider this morning that was preventing the LaunchPad from loading its UI.  That should now be resolved.</p><p>We are looking at adding a "full scan" to the LaunchPad.  However, it needs to scan not only the downloadable assets, but the assets within the assetcache (streamed down by the game client) as well.  It is in progress.</p><p>-dan</p>

[Jrral]

<p>One problem I get consistently with the streaming launchpads (both EQ2 and EQ2X) is that the launchpad comes up to it's main screen, the Play button appears as if it's active, but then the launchpad's completely unresponsive (appears to not be responding to the Windows event queue in a timely manner, because there's an extreme lag in exposed parts of the window being redrawn (whatever was on top of them remains visible inside the launchpad visible area)) and the disk activity light's almost solid. It normally happens when it's overnight or longer since the last start of the launchpad, it rarely happens when I re-run the launchpad soon after exiting it. It's somewhat annoying to have to basically run the launchpad and then go make dinner while waiting for the launchpad to finish working and the Play button to actually start responding to clicks.</p><p>I'd love if they'd make the old non-streaming launchpad available again. There's the Station Launcher, but it's still in beta. It'll download the rest of the game but won't download the non-streaming launchpad (EQ2.exe, which luckily I still have from my original installation), and it seems to have problems running some of the games under Win7 64-bit.</p>

[Barx]

<p><cite>DanKinney wrote:</cite></p><blockquote><p><cite>AnonymousGnome wrote:</cite></p><blockquote><p><cite>AnonymousGnome wrote:</cite></p><blockquote><p>My client is opening and stopping at the SoE logo.  I tried deleting all of the launchpad related .ini files and now get a larger window with no transparency saying</p><p><em>"There was a problem determining the game information. Please try restarting the application or contact support if this problem persists."</em></p><p>so I tried restoring one .ini at a time.  Tried a hard reboot.  No change.  Launcher's still stuck at the SOE logo.</p><p>I can ping the servers listed in the .inis just fine, so I'm not sure what's causing the hang (first problem I've had with it).</p><p>Edit: <strong>Solved -- deleted all files containing "launch" and re-ran the installer.</strong></p></blockquote><p>Could we get a Full Scan option for this patcher?  One of my attempts at a work around involved the regular Station Launcher which copied over some files and consequently has this installation all messed up.  Definitely going to let the regular launcher finish the job until this one's gone through QA again.</p></blockquote><p>We had a network issue with our provider this morning that was preventing the LaunchPad from loading its UI.  That should now be resolved.</p><p>We are looking at adding a "full scan" to the LaunchPad.  However, it needs to scan not only the downloadable assets, but the assets within the assetcache (streamed down by the game client) as well.  It is in progress.</p><p>-dan</p></blockquote><p>Isn't the quote below kind of like a full scan, since it forces the game to recalculate CRCs for the assets?</p><p><cite>Bunji wrote:</cite></p><blockquote><p>We are working on a solution for this issue, but not sure when it will be implemented.</p><p>If deleting the assetcache would cause you to redownload a ton of info (and your comfortable editing a file), this solution should fix your existing assetcache:</p><p>1. Locate your streaming install directory (you can right-click and chose properties on your desktop shortcut and see the install path on the 'Target' and 'Start In' lines)</p><p>2. Right-click the EverQuest2.exe file in that directory and choose "Create Shortcut " (not a copy).  Name it something like EverQuest2AssetFix.exe.</p><p>3. Right-click and chose properties on the newly created shortcut file</p><p>4. On the shortcut's 'Target' line, paste <span style="font-size: x-small; font-family: Arial; color: #ff9900;">cl_forceDBCRCRecalc true; cl_resource_address </span><a title="http://eq2.patch.station.sony.com/patch/eq2/assets/live/" href="http://eq2.patch.station.sony.com/patch/eq2/assets/live/">http://eq2.patch.station.sony.com/p...q2/assets/live/</a> at the end of the existing text.</p><p>So, it would look something like this:</p><p><span style="color: #ff9900;">"C:Install Location PathEverQuest2.exe" cl_forceDBCRCRecalc true; cl_resource_address </span><a href="http://eq2.patch.station.sony.com/patch/eq2/assets/live/">http://eq2.patch.station.sony.com/p...q2/assets/live/</a></p><p>*NOTE: The <span style="color: #ff9900;">p...q2</span> part is actually <span style="color: #ff9900;">patch/eq2</span> (not sure how to prevent the forums from cropping it).*</p><p>5. Click Apply and OK to save the changes</p><p>6. Now launch the client using that shortcut and you should see an EQ2 window pop-up with a progress bar (this is the CRC check running and verifying the correct assets are downloaded).  Once this finishes the client should start and your assetcache will hopefully be fixed.</p><p>7. After running this once, you can switch back to launching the client through the launcher</p><p>Note: Make sure to run the patcher first to grab any new client files from the recent update before launching the client using just the the .exe file for those files do not stream down.  You need to run the patcher after any update to get the newest client files.</p></blockquote>

[DanKinney]

<p>We are making this option - the <span style="font-family: Arial; color: #ff9900; font-size: x-small;">cl_forceDBCRCRecalc true </span>part - to be accessible by the LaunchPad using the Options.  We are done with testing, but are holding it until tomorrow morning to deploy it so that we don't introduce a new variable into the equation until people are around.</p><p><span style="font-size: x-small;">-dan</span></p>

[Barx]

<p><cite>DanKinney wrote:</cite></p><blockquote><p>We are making this option - the <span style="font-size: x-small; font-family: Arial; color: #ff9900;">cl_forceDBCRCRecalc true </span>part - to be accessible by the LaunchPad using the Options.  We are done with testing, but are holding it until tomorrow morning to deploy it so that we don't introduce a new variable into the equation until people are around.</p><p><span style="font-size: x-small;">-dan</span></p></blockquote><p>Good stuff, that'll let me go back to having just three EQ2 shortcuts (install 1 launcher, install 1 direct to game, install 2 launcher) <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

[sephiroth1]

<p>i try 1000 000 of times for try run this game but the launcher sucks</p><p>only show soe logo and later close the launcher without downloading</p><p>what i suposse to do?</p><p>why you no release another launcher or put p2p system for download it</p>

[DanKinney]

<p>Here is a post that has lots of ideas about how to <a href="http://forums.station.sony.com/eq2x/posts/list.m?topic_id=1835" target="_blank">troubleshoot issues with the LaunchPad</a>.  It is in the context of EverQuest II Extended, but it applies to the LIVE version.</p><p>-dan</p>

[AnonymousGnome]

<p><strong>#1</strong></p><p>Since the update Wednesday I've been getting fairly constant disconnets to character select (I can't finish a BG without either a disconnect or client crash).  It started before the servers came down but after the files to be updated went up.</p><p>The disconnects are all the same.  I get no local echo but all chat goes through and I can still hear voice chat (no mic, so dunno if I can speak in it).  I can move around but cannot interact with anything.  My ping climbs to the high 2Ks and then I load character select.  This happened a whole lot when I first started because files were still patching, but having left my patcher up for very long periods with nothing DLing I cannot imagine that this is the cause for this bout of it.  I've done the "Check streamed assets on start up" as well as the "Scan Game Assets".  Neither has helped.</p><p>Throughout palying my downstream number varies between 0 and 6000, which I confess I haven't watched before today, so that could be normal.</p><p><strong>Resolved:  I've run a tracert during the crash and had a timeout at one hop ( Te-8-2.NewYork1.Level3.net [4.68.111.241] ) on my last two disconnects, so gonna call that one not a streaming client issue.</strong></p><p><strong>#2</strong></p><p>At least once every day I DL 4.3 MB before I can hit the "Play" button.</p><p>I can go through my logs and look for disconnect times to give an idea of how often it's happening, but I'm not going to bother doing that unless someone needs the information.</p><p><span style="font-size: x-small;">StartTimestamp=1286910357Initial=false, Downloaded=4535182, Seconds=4.867, MBps=0.889, StartTime=Tue Oct 12 16:07:47 2010, </span></p><p><span style="font-size: x-small;">StartTimestamp</span><span style="font-size: x-small;">=1286914067Initial=false, Downloaded=4535182, Seconds=4.992, MBps=0.866, StartTime=Tue Oct 12 19:40:27 2010, </span></p><p>I have 20 or 30 such entries with the same downloaded total.</p><p><strong>Resolved:  Hasn't happened since Tuesday's update</strong>.</p>

[Ryu1Raist]

<p>I keep getting the message saying An error occured trying to access EverQuest II.</p><p>Error Code: 1012.</p><p>Can someone help me please!</p>

[mrfuzzl]

<p>I know one solution that worked for me was that I had to save my game in a different location instead of the default one. I just made a new folder in program files and named it Everquest 2 and that worked like a charm for some reason. I hope this helps someone out</p><p>Game on Gamers...Game on</p>

[m0usi79]

<p><span style="font-size: small; color: #cc99ff;"><strong><span style="font-family: book antiqua,palatino;">IM getting this SAME error code for the e2 updater 53.2 has updated of 58.8 error 1012. ...now i got a message saying run as administrator and IT WORKED!!!@YAY!!!...wha?? 12.7g update!!! <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /> ....as for the station launcher that had an "ERROR" copying a file halfway through a 10g  massive update.  DO I DELETE/REMOVE STATION LAUNCHER PROGRAM!? yes im attempting to reinstall my eq2 collection edition on my new asus win7 64 bit laptop. ive been paying for the subscription and  cant even play  <img src="/eq2/images/smilies/e78feac27fa924c4d0ad6cf5819f3554.gif" border="0" /> pls someone know the answer?!</span></strong></span></p>

[taneil]

<p>I just downloaded the stream client for a second computer. It installs the streaming client but it wants to download all 12+GB before I can start. Is this because its an existing account?</p>

[TSR-JoshuaM]

<p><cite>Driegan@Everfrost wrote:</cite></p><blockquote><p>I just downloaded the stream client for a second computer. It installs the streaming client but it wants to download all 12+GB before I can start. Is this because its an existing account?</p></blockquote><p>Are you certain its the streaming client?  I'll look in to it here and make sure nothing went haywire.</p>

[taneil]

<p><cite>TSR-JoshuaM wrote:</cite></p><blockquote><p><cite>Driegan@Everfrost wrote:</cite></p><blockquote><p>I just downloaded the stream client for a second computer. It installs the streaming client but it wants to download all 12+GB before I can start. Is this because its an existing account?</p></blockquote><p>Are you certain its the streaming client?  I'll look in to it here and make sure nothing went haywire.</p></blockquote><p>After I wrote this, just to be sure I wasn't crazy, I uninstalled the client with Advance SystemCare's uninstaller to get rid of lingering files. Then I went through registry to see if anything was still present. Delete the SOE folder in Program files and in Applicationdata folder. Went to the Sony site and re-downloaded the Streaming client and installed it. I checked the install folder, it said /Everquest II Streaming/.</p><p>Now however, despite having uninstalled and delete everything I could find before hand, when i open the client it sill should the last use login name. That tells me I missed something, and I can't be sure I am using a clean install of the client.</p><p>Could there be some remnant of an old install (Everquest 2 was on this computer at one time, long ago) thats messing tih the Streaming client?</p>

[Paragzz]

<p>Got same problem, streaming client is not streaming.. Its dling the whole game, and yes im sure i dl'ed the streaming client</p>

[GoatPapi]

<p>Also same problem, streaming client tries to download the whole game, and is not working properly</p>