View Full Version : StationLauncher crashes
Amaitae
07-14-2010, 11:57 AM
<p>1. loggin in as usual</p><p>2. waiting till launcher finishes his stuff.</p><p>3. launcher closes itself / crashes, no idea, didnt do that yesterday.</p><p>4. I want to log in but cant, but have to, so can you give me a quick fix asap ? maybe how to launch the game without launcher ?that worked earlier but now have to use the [Removed for Content] launcher each time or the game crashes with error when using direct execute by file everquest2.exe.</p>
FlintAH
07-14-2010, 12:00 PM
<p>I am having the same problem after the patch today. Ive deleted and reinstalled the files w/ launcher in the name and deleted the cache folder. Tried setting it to run as adminstrator and in xp sp2 mode as well. No luck w/ anything tried.</p>
Horrok
07-14-2010, 12:03 PM
<p>Same Here as of 11:00 am, EST.</p>
Kromwell
07-14-2010, 12:09 PM
<p>Same problem here, they messed something up in the last update.</p>
Amaitae
07-14-2010, 12:09 PM
<p>Are there any log files that can be seen into ? ([Removed for Content], I like software with complete documentation)</p>
Kromwell
07-14-2010, 12:12 PM
<p>I can not find any log file but this is my app crash report:</p><p>Problem signature: Problem Event Name: APPCRASH Application Name: LaunchPad.exe Application Version: 3.0.0.206 Application Timestamp: 4c1f8fe9 Fault Module Name: !RunUntilLaunch.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4b859dda Exception Code: c0000094 Exception Offset: 00004d4f OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033 Additional Information 1: a134 Additional Information 2: e52b7618a93a1b584d2649923705b3d4 Additional Information 3: 62c6 Additional Information 4: 2ac8bfa139d393e0376d51d134990fb9</p>
FlintAH
07-14-2010, 12:19 PM
<p>Ok. I am loading the actual game now. Not sure what I did. I went on an ini and log deleting spree and pretty much changed them all to .bak or just deleted them.</p>
Amaitae
07-14-2010, 12:28 PM
<p>hey cool, could you get the command line startup information by using SysInternals' Process Explorer ?</p><p>Get it here if you dont have it yet:<a href="http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx" target="_blank" rel="nofollow">http://technet.microsoft.com/en-us/...s/bb896653.aspx</a></p><p>Thrn look for everquest2.exe, go to properties, somewhere there must be a long line with lots of command line options, can you try to post those? Just remove session id</p>
BloodEagle
07-14-2010, 12:37 PM
<p>I have now attempted to get it to start by doing it over and over, going to properties and turning on run in XP SP2 compatibility mode, and Run as administrator, and 0 success. I have been back 1 week now, and everything has been running fine, until today's patch. Maybe a made a mistake by leaving the other MMO I was playing to come back?</p>
Taxhika
07-14-2010, 12:39 PM
<p>I was having the same issue. Looks like it cleared up after deleting the updatestatus.xml from C:Program Files (x86)SonyStationLaunchpadLONSCG folder</p>
BloodEagle
07-14-2010, 12:40 PM
<p>Now it just started having another issue, where it is not even letting my account and password go through the launcher. I am hoping that this means they took down the login server for a moment to fix whatever the issue is.</p>
Amaitae
07-14-2010, 12:45 PM
<p>hm. no, I can login on launcher but I cannot find that file <span >updatestatus.xm</span></p><p>havent even that folder.</p>
Trojenn
07-14-2010, 12:49 PM
<p>I use streaming client and this is the error string I am running into.</p><p>**** Starting at Wed Jul 14 10:48:44 2010 with version 3.0.0.171 *****Error: Failed to load C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IILaunchPad.exe.bak.dll with error 126! Quitting.</p>
TRBasher
07-14-2010, 01:00 PM
<p>I too am having the same issues. I dont have the uddatestatus.xm file nor do I have the dir <span >C:Program Files (x86)SonyStationLaunchpadLONSCG folder anywhere. Guess I will just have to wait for them to patch the patch lol.</span></p>
Tryptych
07-14-2010, 01:02 PM
<p>Same issue.</p><p>SOE fix this please.</p>
Veeral
07-14-2010, 01:02 PM
<p>My launcher is doing the same thing...please fix soon Sony....I have quests to finish and items to craft...<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /> hehe</p>
Zebuclaws
07-14-2010, 01:03 PM
<p>Having same issue on my two systems running Vista 64, but my old system running XP works just fine.</p>
Amaitae
07-14-2010, 01:04 PM
<p>Yeah of course we haveto wait for a fix but at first I want someone who is responsible giving feedback and status information. The current situation looks embarassing.</p>
Anestacia
07-14-2010, 01:07 PM
<p>Same Problem here</p>
<p>My launchpad.exe closed itself when it begin checking for the cache.</p><p>After renaming the newest file at /assetcache the launcher started with no more problems. But you will loose some streamed data (between 0-2gb). If it works, you can delete the renamed file.</p><p>Maybe this helps someone.</p>
Amaitae
07-14-2010, 01:23 PM
<p>thank you for this quick fix ;)</p>
Zarcha
07-14-2010, 01:24 PM
<p>Same problem here. Can we get someone to at least tell us yes there is an issue going on???</p>
wizardofsadne
07-14-2010, 01:26 PM
<p>Same problem....</p>
leafreader
07-14-2010, 01:28 PM
<p>I'm having this same problem. The Luncher crashes with no message (XP sp3, streaming client version). When I run everquest2.exe I get the following error and then it closes the window.</p><p>EverQuestII has detected an unrecoverable error and must shutdown.</p><p>E:liveeq2frameworkrendersrcVeShader.cpp (10223):00939950</p><p>The above mentioned solution did not solve the problem</p><p>The client has been running just fine for the last 3-4 months on this computer until todays hot fix...</p>
Ninday
07-14-2010, 01:37 PM
<p>Same issue. Just updated Nvidia drivers this afternoon. Launcher failed the same both before and after driver update.</p>
remma12
07-14-2010, 01:44 PM
<p>The fix here - <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=482696" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=482696</a></p><p>Seems to have worked for me</p>
<p>Didn't I wrote that you have to rename/ delete the newest file of this folder? :/</p><p>Maybe my English is bad but I thought is was possible to understand my solution. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
leafreader
07-14-2010, 01:58 PM
<p>That procedure does not solve the problem for everyone, as posted in that thread...</p>
Buttercupmead
07-14-2010, 01:59 PM
this fixed it for me : go to "C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIassetcache" and delete all files. then restart the launcher. (if it doesn´t work, you can restore the delted files) the launcher should create new versions of the deleted files and continue normally. mk thanks to user named "self" for that
<p>@leafreader</p><p>I have the same problem, if I try to start EQ2 using everquest2.exe... but it always works for me, if I use the launcher. You have the problem though using the launcher?</p>
Qinwena
07-14-2010, 02:15 PM
<p><cite>remma12 wrote:</cite></p><blockquote><p>The fix here - <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=482696" target="_blank">http://forums.station.sony.com/eq2/...topic_id=482696</a></p><p>Seems to have worked for me</p></blockquote><p>Tried this fix for myself as well, and did not work, still when I click on my launcher, It logs me in, thinks, shows my play button and if I let it sit it crashes on its own, or if I hit play, it closes and nothing happens.</p>
leafreader
07-14-2010, 02:28 PM
<p><cite>self wrote:</cite></p><blockquote><p>@leafreader</p><p>I have the same problem, if I try to start EQ2 using everquest2.exe... but it always works for me, if I use the launcher. You have the problem though using the launcher?</p></blockquote><p>Aye, it does exactly as the person above this post stated - I get as far as the Start button turning green, but only just, and then the window dissapears without any error message. I only found the error message when I used the executable directly. I am currently downloading the station launcher program as I was using the streaming client before. Sadly, even with the speed I have here, that will take a while to download...</p>
<p>Mh... you can rename some other folders, so they will be downloaded again by the launcher - maybe there is another file broken? <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
Zeekinator
07-14-2010, 02:40 PM
Well i seem to be getting a bit of a different error message... There was a problem moving C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIlp_tempEverQuest2.exe_delta_9410_339.patched to C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIEverQuest2.exe. Please make sure the game is not running. Any advice on this?
Lolokio
07-14-2010, 02:49 PM
<p>There were a few ideas thrown around here: <a href="http://forums.station.sony.com/eq2/posts/list.m?start=45&topic_id=482690">http://forums.station.sony.com/eq2/...topic_id=482690</a> </p><p>That some of you may find helpful, this and the other fix listed earlier all come down to the same thing -- re-downloading the game, either by removing assectcache files and letting the EQ2 launchpad check and re-download or by switching to a different launcher entirely. </p><p>Now to those of us that have tried removing assectcache files with no luck, the launchpad is still crashing, I recommend either switching to the Station Launcher (<a href="http://launcher.station.sony.com/">http://launcher.station.sony.com/</a>) which is what I'm trying, or following the above post and use the legacy EQ2 Launcher. </p><p>@Zeekinator, if you tried launching EQ2.exe and then minimized the error window or it got put behind an explorer window, etc. And then tried to run the launchpad, that would explain that error. Try opening process manager(Ctrl+Shift+Esc) to verify that EQ2.exe is not running, sometimes the process won't quit/kill when the application crashes. Alternatively, try a restart and see if the issue persists with the same error message. </p>
<p>Maybe rename everquest2.exe before starting the launcher? Probably there is write protection active on everquest2.exe? (right click --> properties)</p>
Roquefo
07-14-2010, 02:50 PM
<p>Nice. I leave the game for a year and a half, and SOE is still suffering from the same old crap. How long does it take to get a working update procedure?</p>
Zeekinator
07-14-2010, 02:55 PM
I've did the restart thing and all that, that is the message i get using the station launcher. After the message pops up it just starts to rescan and repeat the process over and over
jamesholstead
07-14-2010, 03:19 PM
<p><cite>self wrote:</cite></p><blockquote><p>My launchpad.exe closed itself when it begin checking for the cache.</p><p>After renaming the newest file at /assetcache the launcher started with no more problems. But you will loose some streamed data (between 0-2gb). If it works, you can delete the renamed file.</p><p>Maybe this helps someone.</p></blockquote><p>Worked for me thanks much</p>
Amnerys
07-14-2010, 03:37 PM
<p>I'm going to close this thread and point everyone to the <span > <a href="list.m?topic_id=482690">Launcher Issue?</a> </span> <span > </span>thread, since the dev team is respoding over there.</p><p>A fix has been pushed out, but please post there if you are still having problems.</p>
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