I want to return to EQ2 but I need to solve this Bluescreen problem [Archive]

View Full Version : I want to return to EQ2 but I need to solve this Bluescreen problem

Dramira

06-29-2010, 01:19 AM

I first started playing this game a long time ago, on a horrible computer. 2 years ago I got a new computer, not a gaming one, but it was better. I played it just fine for a long while, then I got crashes to blue screens- only when Id play EQ2, no other games. So I thought it was the computer. I then got, and still have a brand new gaming PC. This same, bluescreen problem is now happening, which caused me to quit the game. Tech support is unable to help me. I played on this gaming PC for MONTHS, perfectly, and then Id get a blue screen anywhere between 10 minutes and a few hours. Please help me, Ive even called tech support to this computer, and its perfectly fine. I really want to play EQ2 again. I bought this computer and made it better than any Ive ever had before. On old, and not at all powerful computers in the past, Ive never had this issue. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />My computer has:AMD Phenom™ II X2 550 Black Edition Dual-Core CPUAsus M3A78-CM -- AMD 780V/SB700 Chipset w/Integrated ATI video, 8-channels, Gb LAN, S-ATA Raid, USB 2.0, Single PCI-E MB4 GB [2 GB X2] DDR2-800 PC6400 Memory ModuleATI Radeon HD 4870 - 512MB 650 Watt Corsair CMPSU-650TX Power Supply320 GB HARD DRIVE -- 16M Cache, 7200 RPM, 3.0Gb/s 22X Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive3D Premium Surround Sound OnboardMicrosoft Windows 7 Home Premium 64 bitBecause I want to return to EQ2 I contacted their tech support this week. They asked for the Dxdiag yesterday (all they told me after I sent it was to make sure my drivers are updated- I have Direct X 10 (the one computer before this that had the blue screen issue had Direct X 9) and everything has been up to date. <div>Im unable to paste the dxdiag because of the character limit, Im going to try to make a reply with that information. If that doesnt work I dont mind emailing it if you think you can help.</div><div></div><div></div><div>Thank you for reading this. </div><div></div><div>Hopefully I can get this figured out with your help. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></div>

Dramira

06-29-2010, 01:20 AM

------------------System Information------------------Time of this report: 6/28/2010, 04:12:49 Machine name: POWERTOWER Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 03/27/09 10:24:37 Ver: 16.03 Processor: AMD Phenom(tm) II X2 550 Processor (2 CPUs), ~3.1GHz Memory: 4096MB RAMAvailable OS Memory: 4096MB RAM Page File: 1467MB used, 6721MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 4800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9440) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9440&SUBSYS_24481682&REV_00 Display Memory: 2808 MB Dedicated Memory: 1017 MB Shared Memory: 1791 MB Current Mode: 1680 x 1050 (32 bit) (59Hz) Monitor Name: HP w2207 Wide LCD Monitor Monitor Model: HP w2207 Monitor Id: HWP26A8 Native Mode: 1680 x 1050(p) (59.954Hz) Output Type: HD15 Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,at idxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver File Version: 8.14.0010.0716 (English) Driver Version: 8.681.0.0 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/24/2009 22:50:14, 4683776 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71EE2-D700-11CF-FE77-4204A1C2C535} Vendor ID: 0x1002 Device ID: 0x9440 SubSys ID: 0x24481682 Revision ID: 0x0000 Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV7X:8.681.0 .0:pciven_1002&dev_9440 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (VIA High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.7200 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/2/2009 04:55:20, 1207808 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: SPDIF Interface (VIA High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.7200 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/2/2009 04:55:20, 1207808 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: CD Audio (VIA High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: viahduaa.sys Driver Version: 6.00.0001.7200 (English) Driver Attributes: Final Retail Date and Size: 6/2/2009 04:55:20, 1207808 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Stereo Mix (VIA High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: viahduaa.sys Driver Version: 6.00.0001.7200 (English) Driver Attributes: Final Retail Date and Size: 6/2/2009 04:55:20, 1207808 bytes Cap Flags: 0x0 Format Flags: 0x0-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC526 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1002, 0x4397| Matching Device ID: usbroot_hub| Service: usbhub

Dramira

06-29-2010, 01:20 AM

----------------Gameport Devices----------------------------PS/2 Devices------------+ Standard PS/2 Keyboard| Matching Device ID: *pnp0303| Service: i8042prt| + Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| + HID-compliant mouse| Vendor/Product ID: 0x046D, 0xC526| Matching Device ID: hid_device_system_mouse| Service: mouhid| + Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 110.5 GBTotal Space: 305.1 GBFile System: NTFS Model: WDC WD3200AAKS-00L9A0 ATA Device Drive: D: Model: Optiarc DVD RW AD-7240S ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.01.7600.16385 (English), , 0 bytes Drive: E: Model: MagicISO Virtual DVD-ROM0000 Driver: c:windowssystem32driverscdrom.sys, 6.01.7600.16385 (English), , 0 bytes--------------System Devices-------------- Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_9600&SUBSYS_82EE1043&REV_003&267A616A&0&00 Driver: n/a Name: PCI standard ISA bridgeDevice ID: PCIVEN_1002&DEV_439D&SUBSYS_82EF1043&REV_003&267A616A&0&A3 Driver: n/a Name: Standard Enhanced PCI to USB Host ControllerDevice ID: PCIVEN_1002&DEV_4396&SUBSYS_82EF1043&REV_003&267A616A&0&92 Driver: n/a Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_1204&SUBSYS_00000000&REV_003&267A616A&0&C4 Driver: n/a Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_1002&DEV_439C&SUBSYS_82EF1043&REV_003&267A616A&0&A1 Driver: n/a Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_1002&DEV_4390&SUBSYS_82EF1043&REV_003&267A616A&0&88 Driver: n/a Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_1203&SUBSYS_00000000&REV_003&267A616A&0&C3 Driver: n/a Name: Standard OpenHCD USB Host ControllerDevice ID: PCIVEN_1002&DEV_4399&SUBSYS_82EF1043&REV_003&267A616A&0&A5 Driver: n/a Name: ATI I/O Communications Processor SMBus ControllerDevice ID: PCIVEN_1002&DEV_4385&SUBSYS_82EF1043&REV_3A3&267A616A&0&A0 Driver: n/a Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_1202&SUBSYS_00000000&REV_003&267A616A&0&C2 Driver: n/a Name: Standard OpenHCD USB Host ControllerDevice ID: PCIVEN_1002&DEV_4398&SUBSYS_82EF1043&REV_003&267A616A&0&99 Driver: n/a Name: ATI I/O Communications Processor PCI Bus ControllerDevice ID: PCIVEN_1002&DEV_4384&SUBSYS_00000000&REV_003&267A616A&0&A4 Driver: n/a Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_1201&SUBSYS_00000000&REV_003&267A616A&0&C1 Driver: n/a Name: Standard OpenHCD USB Host ControllerDevice ID: PCIVEN_1002&DEV_4398&SUBSYS_82EF1043&REV_003&267A616A&0&91 Driver: n/a Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_4383&SUBSYS_82EA1043&REV_003&267A616A&0&A2 Driver: n/a Name: Realtek PCIe GBE Family ControllerDevice ID: PCIVEN_10EC&DEV_8168&SUBSYS_82C61043&REV_024&C9CCDE8&0&0030 Driver: n/a Name: PCI standard host CPU bridgeDevice ID: PCIVEN_1022&DEV_1200&SUBSYS_00000000&REV_003&267A616A&0&C0 Driver: n/a Name: Standard OpenHCD USB Host ControllerDevice ID: PCIVEN_1002&DEV_4397&SUBSYS_82EF1043&REV_003&267A616A&0&98 Driver: n/a Name: PCI standard PCI-to-PCI bridgeDevice ID: PCIVEN_1022&DEV_9606&SUBSYS_82EE1043&REV_003&267A616A&0&30 Driver: n/a Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_AA30&SUBSYS_AA301682&REV_004&31C4F86D&0&0110 Driver: n/a Name: Standard OpenHCD USB Host ControllerDevice ID: PCIVEN_1002&DEV_4397&SUBSYS_82EF1043&REV_003&267A616A&0&90 Driver: n/a Name: PCI standard PCI-to-PCI bridgeDevice ID: PCIVEN_1022&DEV_9603&SUBSYS_82EE1043&REV_003&267A616A&0&10 Driver: n/a Name: ATI Radeon HD 4800 SeriesDevice ID: PCIVEN_1002&DEV_9440&SUBSYS_24481682&REV_004&31C4F86D&0&0010 Driver: n/a Name: Standard Enhanced PCI to USB Host ControllerDevice ID: PCIVEN_1002&DEV_4396&SUBSYS_82EF1043&REV_003&267A616A&0&9A Driver: n/a------------------DirectShow Filters------------------DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0 709WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.07 09WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.070 9WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9ATI Ticker,0x00200000,0,1,Ticker.ax,DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.1649 0WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.1638 5AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 600.16385Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16590StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600. 16385MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6490MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.1659 0Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.1638 5Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16 385ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.070 9VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.1638 5MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600 .16590DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.1 6385Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.1638 5StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 0.16385Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6490AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600 .16385AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490File 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ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 590PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 590Midi Renderers:Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490WDM Streaming Capture Devices:,0x00000000,0,0,,HD Audio front mic,0x00200000,1,1,ksproxy.ax,6.01.7600.16385HD Audio rear input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385WDM Streaming Rendering Devices:ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385HD Audio digital out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16590Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5Audio Renderers:Speakers (VIA High Definition A,0x00200000,1,0,quartz.dll,6.06.7600.16490Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490DirectSound: SPDIF Interface (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490DirectSound: Speakers (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16490SPDIF Interface (VIA High Defin,0x00200000,1,0,quartz.dll,6.06.7600.16490---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0<div></div>

Wingrider01

06-29-2010, 08:55 AM

what is the text of the bluescreen? This will pinpoint the driver that is failingIf the machine automaticly restarts you need to turn this off. In W7 and Vista1. Start button then go to the line labeled Computer, right click on this and select Properties2. Select Advanced system settings from the left column of the open window3. Select Start Up and Revocery settings4. in the System Failure box, remove the check mark from the Automaticly restart lineWindows XP will be similiar, but right click and select Properties on the My Computer IconCopy the resultant blue screen information to the thread

Dramira

06-29-2010, 11:49 AM

Thank you so much for taking the time to reply.See, this started happening a while ago. I dont have any record of what the bluescreen said. I remember telling that to the guy I spoke to for my PC's tech support. It would go by too fast. I believe I remember something about insufficient memory.I remembered something odd, maybe helpful?When I spoke to ibuypower (where i got mypc) support the representative told me to troubleshoot the RAM. so he said take out one stick at a time (i had 2 sticks, 2 gigs on each) and see with what one taken out would it still bluescreen. Well, that seemed to be the issue, so I took it out, the one it still blues screened with, mailed it back - had no problems, then put the new, supposed non defective one again, and bam more bluescreens.Ive heard because this also happened on a previous computer that was newer than windows xp, it could be a mrmory leak caused by the game. Im afraid to pay and resubscribe and then find this unresolved. Ive been going at this for maybe a year or 2 now. No one seems to have an answer. Plus sometimes it was 10 mins to 10 hours. Could I sign up for a trial and just play around to see if I get a bluescreen and try to read it? Or can I still find an old record of the bluescreens?Yes, it will show the screen and then reboot very quickly.Sorry for being lengthly. Im sure you can see Im desperate.

Jaremai

06-29-2010, 12:05 PM

Sounds to me like you have a 2nd bad stick of RAM even though it was "replaced". You should repeat the test to see if you can isolate it to that, and get yet another replacement stick. Sometimes retailers will "replace" something with one that was previously returned by another customer, which would give you another bad stick. It could also be (less likely) the 2nd RAM slot is bad on your motherboard.To test that fully:1. Remove the "replaced" stick of RAM and see if the bluescreen goes away.2. If it does go away, remove the good RAM and put the "replaced" one in its place and check again. If you get bluescreens this time you know its the ram.3. If neither stick by themselves cause a bluescreen, leave the "replaced" one in the previous good slot, and put the good RAM in the 2nd slot. If you get bluescreens now, it's likely the motherboard's 2nd RAM slot causing the issue.You should also follow the other poster's instructions on how to make your PC not automatically reboot when it hits a blue screen.As for your last question, yes EQ2 has a 14-day trial you can sign up for.

Dramira

06-29-2010, 04:30 PM

Thank you so much, for helping me. I'll try anything.Im going to try your suggestions.It could be months or weeks, or even 10 minutes before I bluescreen. I did notice before Id get the blue screen problems, itd get laggier, Id have to drop the graphics, and so on. So I suppose Id be able to tell over time even without a bluescreen if we have a bigger problem in that case.Im going to try the thing with the RAM ASAP. I may just download a trial or do the little passport thing they offer for cheap now to see what happens. Thanks again<img src="/eq2/images/smilies/ed515dbff23a0ee3241dcc0a601c9ed6.gif" border="0" />

Shiirr

06-29-2010, 04:42 PM

Blue screen with a memory address error, followed by a reboot? Bad memory. Maybe a bad memory socket ... but probably bad ram. You can run it with 3 sticks until you get a replacement RMA'ed, if that turns out to be the issue. Check this out, see if it helps you at all: <a href="http://www.tomstricks.com/how-to-test-your-ram-or-memory-with-windows-memory-diagnostic-tool-in-windows-7/" target="_blank" rel="nofollow">http://www.tomstricks.com/how-to-te...l-in-windows-7/</a>Where is your computer? If it's on a carpet (and the fact that you've had this issue before sort of leads me to assume so), then that could generate lots of static. Also heat, from the carpet fibers building up on heat sinks and fans. Do you clean out the case with compressed air once in a while, like every few months?Side note, I think that power supply is a little light for that machine.