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View Full Version : New user. Can not login. [solved]


aznar56
06-26-2010, 12:00 AM
<p>Purchased Sentinels of Fate today.  Subscribed and set up account through the website.</p><p>I am unable to connect to the login server.  Tries to authenticate and then says Error. Disconnected from server.</p><p>I am using Vista.  I have reinstalled after deleting norton.  Removed my router and hooked directly into the dsl modem.  Removed firewall on the modem.  Turned off windows firewall and defender.  Set permissions on the launcher folder to Allow full control.  Here is the log file from the launcher.</p><p>2010-06-26 02:53:06 [2564] INFO  lp2::gui::Application - Started 'C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIStationLauncherStationLauncher.exe Release 1.1.9.922079 2010-06-26 02:53:06 [2564] INFO  lp2::gui::Application - StationLauncher command line options: '"C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIStationLauncherStationLauncher.exe" --game EQ2' 2010-06-26 02:53:06 [2564] INFO  StationConfigurationLoader - Using default (live) configuration. 2010-06-26 02:53:06 [2564] DEBUG ProductConfigurationLoader - Loading product configurations from: ProductConfiguration.dll 2010-06-26 02:53:06 [2564] DEBUG ProductConfiguration - Loaded, mon. 2010-06-26 02:53:06 [2564] INFO  VoiceClientImpl - VoiceServiceAPI Created... 1.1.9.922079 2010-06-26 02:53:06 [2564] INFO  VoiceClientImpl - Client ID created: StationLauncher.exe_3116 2010-06-26 02:53:06 [5776] INFO  lp2::agent::updater::SelfUpdateManager - Reading configuration information from C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIStationLauncherstationlauncher.ini 2010-06-26 02:53:06 [5776] INFO  lp2::agent::updater::SelfUpdateManager - Self update using digest from <a href="http://lp2.patch.station.sony.com/patch/sl/main/StationLauncher.soe">http://lp2.patch.station.sony.com/p...ionLauncher.soe</a> 2010-06-26 02:53:06 [5776] INFO  platform::StationUpdater - Checking update from <a href="http://lp2.patch.station.sony.com/patch/sl/main/StationLauncher.soe">http://lp2.patch.station.sony.com/p...ionLauncher.soe</a> into C:ProgramDataSony Online EntertainmentInstalled GamesEverQuest IIStationLauncher 2010-06-26 02:53:06 [2564] INFO  ApplicationHelper - Current folder is: main 2010-06-26 02:53:06 [2564] INFO  ApplicationHelper - Current version is: main (1.1.9.922079) 2010-06-26 02:53:06 [2564] DEBUG lp2::gui::Screen - initialized lp2::gui::WelcomeScreen's widget in 0 2010-06-26 02:53:07 [5776] INFO  lp2::agent::updater::SelfUpdateManager - SelfUpdater thinks Launcher is up to date. 2010-06-26 02:53:07 [5776] INFO  lp2::agent::updater::SelfUpdateManager - Self update check success - everything is up to date. 2010-06-26 02:53:11 [2564] DEBUG lp2::gui::Screen - initialized lp2::gui::LoginScreen's widget in 0 2010-06-26 02:53:21 [2564] DEBUG lp2::auth::EntitlementManager - Loading entitlements. 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.LON.authorized for lon-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for POTBS_preview_en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for [app]potbs-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for potbs-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.POTBS.authorized for potbs-test-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-test-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.PS.authorized for pls-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.SWGTCG.authorized for StarWarsGalaxiesTradingCardGame-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-test-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.VGD.authorized for vanguard-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.COSMICRIFT.authorized for cosmicrift-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-test-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ.authorized for eq-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-testcenter-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2_ptfeq2_en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.EQ2.authorized for eq2_toieq2_en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.INFANTRY.authorized for infantry-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.PIR.authorized for pirates-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.STARCHAMBER.authorized for starchamber-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.STARGATE.authorized for stargate-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-live-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-test-en_US 2010-06-26 02:53:21 [2564] DEBUG BundleSelector - User lacks entitlement key user.auth.SWG.authorized for swg-trial-en_US 2010-06-26 02:53:21 [2564] DEBUG lp2::auth::EntitlementManager - Flushing entitlements. 2010-06-26 02:54:22 [4236] DEBUG lp2::auth::EntitlementManager - Flushing entitlements. 2010-06-26 02:54:22 [2564] DEBUG lp2::gui::Screen - initialized lp2::gui::LoginErrorScreen's widget in 0 2010-06-26 02:54:22 [2564] ERROR lp2::voice::VoiceClient - Not connected to voice service 2010-06-26 02:54:22 [4236] WARN  lp2::auth::Session - Caught exception from m_connection->Connect(), Unable to connect to authentication service!</p><p>Please help!  Thanks.</p>

Adir
06-26-2010, 03:09 AM
<p>Out of curiousity, what version of DirectX are you running with?  Not sure if it's the problem in your case, but for awhile there was a version that was preventing people from logging in.</p>

aznar56
06-28-2010, 12:33 AM
<p>Problem solved.  After all of that, it was the firewall that came with Killer NIC card that was blocking EQ2.  Even though I had it turned off it was still blocking.  I deleted it on a whim and what do you know.  It works.</p>