Launchpad Error [Archive] - EQ2 Forum Archive @ EQ2Wire

BadHatte

06-17-2010, 08:38 PM

Launchpad won't load fully and I see no logs for further diagnosing this error. Any help?http://imgur.com/MFtny.jpg

Shareana

06-17-2010, 08:49 PM

Hmmm... First off we can start simple..<a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=12293&p_created=1099871058&p_sid=C-Vt-B2k&p_accessibility=0&p_redirect=1&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTcyLDE3MiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9ZmlyZXdhbGw%21&p_li=&p_topview=1">[EQ2] Firewall and Proxy Information for EverQuest II</a>Also if you are using Vista or WIndows 7, you need a bit more set up...works for both.<a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=19412&p_created=1218061486&p_sid=C-Vt-B2k&p_accessibility=0&p_redirect=1&p_srch=1&p_lva=12293&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTM4LDEzOCZwX3Byb2RzPTAmcF9jYXRzPTAmcF9 wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJja F9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PXZpc3Rh&p_li=&p_topview=1">Updated - [TECH] Getting Station Launcher to run in Windows Vista</a>If those do not work, please read through <a href="list.m?topic_id=353617"> *** Read before posting ***</a> to see what info you can post from your end. It is quite difficult to diagnose an issue sight unseen, so the more info, the better <img src="../images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" />

BadHatte

06-17-2010, 11:25 PM

Description of the Problem: When launching 'Launchpad' the applicaiton just sets at the screen displayed in the attached image.LaunchPad.log**** Starting at Thu Jun 17 21:54:42 2010 with version 3.0.0.171 *****Warning: ActionDLL failed to load*Warning: Navigation Error for URL: <a href="http://launcher.station.sony.com/lp3/index.html?mode=1&name=US%20English&game=eqII-streaming.na&xoffset=-51&yoffset=-29&skin=eqII&locale=en_US" target="_blank" rel="nofollow">http://launcher.station.sony.com/lp...mp;locale=en_US</a>*Error: Error Code: -2146697211Error Message: INET_E_RESOURCE_NOT_FOUNDError Description: The server or proxy was not found*Warning: Navigation Error for URL: <a href="http://launcher.station.sony.com/lp3/index.html?mode=1&name=US%20English&game=eqII-streaming.na&xoffset=-51&yoffset=-29&skin=eqII&locale=en_US" target="_blank" rel="nofollow">http://launcher.station.sony.com/lp...mp;locale=en_US</a>*Error: Error Code: -2146697211Error Message: INET_E_RESOURCE_NOT_FOUNDError Description: The server or proxy was not found*Warning: Navigation Error for URL: <a href="http://launcher.station.sony.com/lp3/index.html?mode=1&name=US%20English&game=eqII-streaming.na&xoffset=-51&yoffset=-29&skin=eqII&locale=en_US" target="_blank" rel="nofollow">http://launcher.station.sony.com/lp...mp;locale=en_US</a>*Error: Error Code: -2146697211Error Message: INET_E_RESOURCE_NOT_FOUNDError Description: The server or proxy was not foundSystem Information report written at: 06/17/10 22:18:10System Name: DELLRESURRECTED[System Summary]Item Value OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name DELLRESURRECTED System Manufacturer Dell Inc. System Model Inspiron 6000 System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1995 Mhz BIOS Version/Date Dell Inc. A09, 9/28/2005 SMBIOS Version 2.3 Windows Directory C:WINDOWS System Directory C:WINDOWSsystem32 Boot Device DeviceHarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)" User Name DELLRESURRECTEDAdmin Time Zone Eastern Daylight Time Total Physical Memory 1,024.00 MB Available Physical Memory 562.41 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 9.69 GB Page File C:pagefile.sys [Hardware Resources][Conflicts/Sharing]Resource Device I/O Port 0x00000000-0x00000CF7 PCI bus I/O Port 0x00000000-0x00000CF7 Direct memory access controller I/O Port 0x000003C0-0x000003DF Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 I/O Port 0x000003C0-0x000003DF ATI MOBILITY RADEON X300 IRQ 16 Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 IRQ 16 ATI MOBILITY RADEON X300 IRQ 16 Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 IRQ 16 Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C IRQ 16 SigmaTel C-Major Audio IRQ 17 Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 IRQ 17 SDA Standard Compliant SD Host Controller IRQ 17 Intel(R) PRO/Wireless 2915ABG Network Connection Memory Address 0xD0000000-0xD7FFFFFF Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 Memory Address 0xD0000000-0xD7FFFFFF ATI MOBILITY RADEON X300 IRQ 18 Intel(R) 82801FB/FBM USB Universal Host Controller - 265A IRQ 18 Broadcom 440x 10/100 Integrated Controller IRQ 18 OHCI Compliant IEEE 1394 Host Controller IRQ 19 Intel(R) 82801FB/FBM USB Universal Host Controller - 265B IRQ 19 Ricoh R/RL/5C476(II) or Compatible CardBus Controller Memory Address 0xA0000-0xBFFFF PCI bus Memory Address 0xA0000-0xBFFFF Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 Memory Address 0xA0000-0xBFFFF ATI MOBILITY RADEON X300 I/O Port 0x000003B0-0x000003BB Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 I/O Port 0x000003B0-0x000003BB ATI MOBILITY RADEON X300 [IRQs]Resource Device Status IRQ 9 Microsoft ACPI-Compliant System OK IRQ 16 Mobile Intel(R) 915GM/PM Express PCI Express Root Port - 2591 OK IRQ 16 ATI MOBILITY RADEON X300 OK IRQ 16 Intel(R) 82801FB/FBM USB Universal Host Controller - 2658 OK IRQ 16 Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C OK IRQ 16 SigmaTel C-Major Audio OK IRQ 17 Intel(R) 82801FB/FBM USB Universal Host Controller - 2659 OK IRQ 17 SDA Standard Compliant SD Host Controller OK IRQ 17 Intel(R) PRO/Wireless 2915ABG Network Connection OK IRQ 18 Intel(R) 82801FB/FBM USB Universal Host Controller - 265A OK IRQ 18 Broadcom 440x 10/100 Integrated Controller OK IRQ 18 OHCI Compliant IEEE 1394 Host Controller OK IRQ 19 Intel(R) 82801FB/FBM USB Universal Host Controller - 265B OK IRQ 19 Ricoh R/RL/5C476(II) or Compatible CardBus Controller OK IRQ 10 PCI Modem OK IRQ 12 Alps Touch Pad OK IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK IRQ 8 System CMOS/real time clock OK IRQ 2 System timer OK IRQ 13 Numeric data processor OK IRQ 14 Primary IDE Channel OK IRQ 15 Secondary IDE Channel OK IRQ 0 System board OK

BadHatte

06-17-2010, 11:28 PM

cmd.exe c:windowssystem32cmd.exe 2104 8 204800 1413120 6/17/2010 10:12 PM 5.1.2600.5512 (xpsp.080413-2111) 380.00 KB (389,120 bytes) 8/4/2004 6:00 AM notepad.exe c:windowssystem32notepad.exe 3216 8 204800 1413120 6/17/2010 10:13 PM 5.1.2600.5512 (xpsp.080413-2105) 67.50 KB (69,120 bytes) 8/4/2004 6:00 AM helpctr.exe c:windowspchealthhelpctrbinarieshelpctr.exe 2672 8 204800 1413120 6/17/2010 10:15 PM 5.1.2600.5512 (xpsp.080413-210<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> 751.00 KB (769,024 bytes) 4/16/2007 7:18 PM wmiprvse.exe Not Available 3316 8 Not Available Not Available 6/17/2010 10:15 PM Not Available Not Available Not Available helpsvc.exe c:windowspchealthhelpctrbinarieshelpsvc.exe 3692 8 204800 1413120 6/17/2010 10:15 PM 5.1.2600.5512 (xpsp.080413-210<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" /> 727.00 KB (744,448 bytes) 4/16/2007 7:18 PM [Services]Display Name Name State Start Mode Service Type Path Error Control Start Name Tag ID Adobe Active File Monitor V4 AdobeActiveFileMonitor4.0 Stopped Disabled Own Process c:program filesadobephotoshop elements 4.0photoshopelementsfileagent.exe Normal LocalSystem 0 Alerter Alerter Running Auto Share Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Application Layer Gateway Service ALG Running Manual Own Process c:windowssystem32alg.exe Normal NT AUTHORITYLocalService 0 Apple Mobile Device Apple Mobile Device Running Auto Own Process "c:program filescommon filesapplemobile device supportbinapplemobiledeviceservice.exe" Normal LocalSystem 0 Application Management AppMgmt Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 ASP.NET State Service aspnet_state Stopped Manual Own Process c:windowsmicrosoft.netframeworkv2.0.50727aspnet_st ate.exe Normal NT AUTHORITYNetworkService 0 Ati HotKey Poller Ati HotKey Poller Stopped Disabled Own Process c:windowssystem32ati2evxx.exe Normal LocalSystem 0 Windows Audio AudioSrv Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Background Intelligent Transfer Service BITS Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 <div></div>

BadHatte

06-17-2010, 11:28 PM

Bonjour Service Bonjour Service Stopped Disabled Own Process "c:program filesbonjourmdnsresponder.exe" Normal LocalSystem 0 Computer Browser Browser Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Indexing Service CiSvc Stopped Manual Share Process c:windowssystem32cisvc.exe Normal LocalSystem 0 ClipBook ClipSrv Stopped Disabled Own Process c:windowssystem32clipsrv.exe Normal LocalSystem 0 .NET Runtime Optimization Service v2.0.50727_X86 clr_optimization_v2.0.50727_32 Stopped Manual Own Process c:windowsmicrosoft.netframeworkv2.0.50727mscorsvw. exe Ignore LocalSystem 0 COM+ System Application COMSysApp Stopped Manual Own Process c:windowssystem32dllhost.exe /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0 Cryptographic Services CryptSvc Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 DCOM Server Process Launcher DcomLaunch Running Auto Share Process c:windowssystem32svchost -k dcomlaunch Normal LocalSystem 0 DHCP Client Dhcp Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Logical Disk Manager Administrative Service dmadmin Stopped Manual Share Process c:windowssystem32dmadmin.exe /com Normal LocalSystem 0 Logical Disk Manager dmserver Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 DNS Client Dnscache Running Auto Share Process c:windowssystem32svchost.exe -k networkservice Normal NT AUTHORITYNetworkService 0 Wired AutoConfig Dot3svc Stopped Manual Share Process c:windowssystem32svchost.exe -k dot3svc Normalte-space: pre;"> LocalSystem 0 Extensible Authentication Protocol Service EapHost Stopped Manual Share Process c:windowssystem32svchost.exe -k eapsvcs Normal localSystem 0 Error Reporting Service ERSvc Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Ignore LocalSystem 0 Event Log Eventlog Running Auto Share Process c:windowssystem32services.exe Normal LocalSystem 0 COM+ Event System EventSystem Running Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Intel(R) PROSet/Wireless Event Log EvtEng Running Auto Own Process c:program filesintelwirelessbinevteng.exe Normal LocalSystem 0 Fast User Switching Compatibility FastUserSwitchingCompatibility Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped Manual Own Process c:windowsmicrosoft.netframeworkv3.0wpfpresentation fontcache.exe Normal NT AUTHORITYLocalService 0 Help and Support helpsvc Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 HID Input Service HidServ Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Health Key and Certificate Management Service hkmsvc Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal localSystem 0 HTTP SSL HTTPFilter Running Manual Share Process c:windowssystem32svchost.exe -k httpfilter Normal LocalSystem 0 Windows CardSpace idsvc Stopped Manual Share Process "c:windowsmicrosoft.netframeworkv3.0windows communication foundationinfocard.exe" Normal LocalSystem 0 IMAPI CD-Burning COM Service ImapiService Stopped Manual Own Process c:windowssystem32imapi.exe Normal LocalSystem 0 iPod Service iPod Service Stopped Disabled Own Process "c:program filesipodbinipodservice.exe" Normal LocalSystem 0 Java Quick Starter JavaQuickStarterService Running Auto Own Process "c:program filesjavajre6binjqs.exe" -service -config "c:program filesjavajre6libdeployjqsjqs.conf" Normal LocalSystem 0 Server lanmanserver Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Workstation lanmanworkstation Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 TCP/IP NetBIOS Helper LmHosts Running Auto Share Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Machine Debug Manager MDM Stopped Disabled Own Process "c:program filescommon filesmicrosoft sharedvs7debugmdm.exe" Normal LocalSystem 0 Messenger Messenger Stopped Disabled Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 NetMeeting Remote Desktop Sharing mnmsrvc Stopped Manual Own Process c:windowssystem32mnmsrvc.exe Normal LocalSystem 0 Distributed Transaction Coordinator MSDTC Stopped Manual Own Process c:windowssystem32msdtc.exe Normal NT AUTHORITYNetworkService 0 Windows Installer MSIServer Stopped Manual Share Process c:windowssystem32msiexec.exe /v Normal LocalSystem 0 Network Access Protection Agent napagent Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal localSystem 0 Network DDE NetDDE Stopped Disabled Share Process c:windowssystem32netdde.exe Normal LocalSystem 0 Network DDE DSDM NetDDEdsdm Stopped Disabled Share Process c:windowssystem32netdde.exe Normal LocalSystem 0 Net Logon Netlogon Stopped Manual Share Process c:windowssystem32lsass.exe Normal LocalSystem 0 Network Connections Netman Running Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share Process "c:windowsmicrosoft.netframeworkv3.0windows communication foundationsmsvchost.exe" Normal NT AUTHORITYLocalService 0 NICCONFIGSVC NICCONFIGSVC Running Auto Own Process c:program filesdellquicksetnicconfigsvc.exe Normal LocalSystem 0 Network Location Awareness (NLA) Nla Running Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 NT LM Security Support Provider NtLmSsp Stopped Manual Share Process c:windowssystem32lsass.exe Normal LocalSystem 0 Removable Storage NtmsSvc Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Office Source Engine ose Stopped Disabled Own Process "c:program filescommon filesmicrosoft sharedsource engineose.exe" Normal LocalSystem 0 Plug and Play PlugPlay Running Auto Share Process c:windowssystem32services.exe Normal LocalSystem 0 Pml Driver HPZ12 Pml Driver HPZ12 Stopped Manual Own Process c:windowssystem32hpzipm12.exe Normal LocalSystem 0 IPSEC Services PolicyAgent Running Auto Share Process c:windowssystem32lsass.exe Normal LocalSystem 0 Protected Storage ProtectedStorage Running Auto Share Process c:windowssystem32lsass.exe Normal LocalSystem 0 <div></div>

BadHatte

06-17-2010, 11:28 PM

Remote Access Auto Connection Manager RasAuto Stopped Disabled Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Remote Access Connection Manager RasMan Stopped Disabled Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Remote Desktop Help Session Manager RDSessMgr Stopped Disabled Own Process c:windowssystem32sessmgr.exe Normal LocalSystem 0 Intel(R) PROSet/Wireless Registry Service RegSrvc Running Auto Own Process c:program filesintelwirelessbinregsrvc.exe Normal LocalSystem 0 Routing and Remote Access RemoteAccess Stopped Disabled Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Remote Registry RemoteRegistry Running Auto Share Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process c:windowssystem32locator.exe Normal NT AUTHORITYNetworkService 0 Remote Procedure Call (RPC) RpcSs Running Auto Own Process c:windowssystem32svchost -k rpcss Normal NT AuthorityNetworkService 0 QoS RSVP RSVP Stopped Manual Own Process c:windowssystem32rsvp.exe Normal LocalSystem 0 Intel(R) PROSet/Wireless Service S24EventMonitor Running Auto Own Process c:program filesintelwirelessbins24evmon.exe Normal LocalSystem 0 Security Accounts Manager SamSs Running Auto Share Process c:windowssystem32lsass.exe Normal LocalSystem 0 Smart Card SCardSvr Stopped Manual Share Process c:windowssystem32scardsvr.exe Ignore NT AUTHORITYLocalService 0 Task Scheduler Schedule Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Secondary Logon seclogon Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Ignore LocalSystem 0 System Event Notification SENS Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Windows Firewall/Internet Connection Sharing (ICS) SharedAccess Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Shell Hardware Detection ShellHWDetection Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Ignore LocalSystem 0 Print Spooler Spooler Running Auto Own Process c:windowssystem32spoolsv.exe Normal LocalSystem 0 <div></div>

BadHatte

06-17-2010, 11:29 PM

System Restore Service srservice Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 SSDP Discovery Service SSDPSRV Running Manual Share Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Windows Image Acquisition (WIA) stisvc Running Auto Share Process c:windowssystem32svchost.exe -k imgsvc Normal LocalSystem 0 MS Software Shadow Copy Provider SwPrv Stopped Manual Own Process c:windowssystem32dllhost.exe /processid:{e4ec17a3-9d9b-4ff9-ba53-13371c7fdf4b} Ignore LocalSystem 0 Performance Logs and Alerts SysmonLog Stopped Manual Own Process c:windowssystem32smlogsvc.exe Normal NT AuthorityNetworkService 0 Telephony TapiSrv Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Terminal Services TermService Running Manual Share Process c:windowssystem32svchost -k dcomlaunch Normal LocalSystem 0 Themes Themes Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Telnet TlntSvr Stopped Disabled Own Process c:windowssystem32tlntsvr.exe Normal LocalSystem 0 Distributed Link Tracking Client TrkWks Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Universal Plug and Play Device Host upnphost Stopped Manual Share Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Uninterruptible Power Supply UPS Stopped Manual Own Process c:windowssystem32ups.exe Normal NT AUTHORITYLocalService 0 Volume Shadow Copy VSS Stopped Manual Own Process c:windowssystem32vssvc.exe Normal LocalSystem 0 Windows Time W32Time Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 WebClient WebClient Running Auto Own Process c:windowssystem32svchost.exe -k localservice Normal NT AUTHORITYLocalService 0 Windows Management Instrumentation winmgmt Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Ignore LocalSystem 0 Intel(R) PROSet/Wireless SSO Service WLANKEEPER Running Auto Own Process c:program filesintelwirelessbinwlkeeper.exe Normal LocalSystem 0 Dell Wireless WLAN Tray Service wltrysvc Running Auto Own Process c:windowssystem32wltrysvc.exe c:windowssystem32bcmwltry.exe Normal LocalSystem 0 Portable Media Serial Number Service WmdmPmSN Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Windows Management Instrumentation Driver Extensions Wmi Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 WMI Performance Adapter WmiApSrv Stopped Manual Own Process c:windowssystem32wbemwmiapsrv.exe Normal LocalSystem 0 Windows Media Player Network Sharing Service WMPNetworkSvc Stopped Disabled Own Process "c:program fileswindows media playerwmpnetwk.exe" Normal NT AUTHORITYNetworkService 0 Security Center wscsvc Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Automatic Updates wuauserv Running Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Windows Driver Foundation - User-mode Driver Framework WudfSvc Stopped Manual Share Process c:windowssystem32svchost.exe -k wudfservicegroup Normal LocalSystem 0 Wireless Zero Configuration WZCSVC Stopped Auto Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0 Network Provisioning Service xmlprov Stopped Manual Share Process c:windowssystem32svchost.exe -k netsvcs Normal LocalSystem 0

BadHatte

06-17-2010, 11:29 PM

[Startup Programs]Program Command User Name Location AD2KGELP ad2kgelp.ini NT AUTHORITYSYSTEM Startup AD2KREGP ad2kregp.dll NT AUTHORITYSYSTEM Startup AD2KUIGP ad2kuigp.dll NT AUTHORITYSYSTEM Startup ADPDF6 adpdf6.bpd NT AUTHORITYSYSTEM Startup ADPDF6 adpdf6.ppd NT AUTHORITYSYSTEM Startup hpocabpr hpocabpr.hlp NT AUTHORITYSYSTEM Startup hpocahpr hpocahpr.hlp NT AUTHORITYSYSTEM Startup hpocampr hpocampr.hlp NT AUTHORITYSYSTEM Startup hpocaspr hpocaspr.hlp NT AUTHORITYSYSTEM Startup hpop1007 hpop1007.dat NT AUTHORITYSYSTEM Startup hpop1107 hpop1107.dat NT AUTHORITYSYSTEM Startup hpop1207 hpop1207.dat NT AUTHORITYSYSTEM Startup hpop2007 hpop2007.dat NT AUTHORITYSYSTEM Startup hpop2107 hpop2107.dat NT AUTHORITYSYSTEM Startup hpop2207 hpop2207.dat NT AUTHORITYSYSTEM Startup hpop4007 hpop4007.dat NT AUTHORITYSYSTEM Startup hpop4107 hpop4107.dat NT AUTHORITYSYSTEM Startup hpop6107 hpop6107.dat NT AUTHORITYSYSTEM Startup hpopd907 hpopd907.dat NT AUTHORITYSYSTEM Startup hpz2ku07 hpz2ku07.dll NT AUTHORITYSYSTEM Startup hpzcfg07 hpzcfg07.exe NT AUTHORITYSYSTEM Startup hpzcin06 hpzcin06.exe NT AUTHORITYSYSTEM Startup hpzcoi07 hpzcoi07.dll NT AUTHORITYSYSTEM Startup hpzcon07 hpzcon07.dll NT AUTHORITYSYSTEM Startup hpzeng07 hpzeng07.exe NT AUTHORITYSYSTEM Startup hpzflt07 hpzflt07.dll NT AUTHORITYSYSTEM Startup hpzimc07 hpzimc07.dll NT AUTHORITYSYSTEM Startup hpzime07 hpzime07.dll NT AUTHORITYSYSTEM Startup hpzjui07 hpzjui07.dll NT AUTHORITYSYSTEM Startup hpzlnt07 hpzlnt07.dll NT AUTHORITYSYSTEM Startup hpzntp07 hpzntp07.dll NT AUTHORITYSYSTEM Startup hpzpcl07 hpzpcl07.dll NT AUTHORITYSYSTEM Startup hpzpre07 hpzpre07.exe NT AUTHORITYSYSTEM Startup hpzr3207 hpzr3207.dll NT AUTHORITYSYSTEM Startup hpzres07 hpzres07.dll NT AUTHORITYSYSTEM Startup hpzrp307 hpzrp307.dll NT AUTHORITYSYSTEM Startup hpzscr07 hpzscr07.dll NT AUTHORITYSYSTEM Startup hpzslk07 hpzslk07.dll NT AUTHORITYSYSTEM Startup hpzsnt07 hpzsnt07.dll NT AUTHORITYSYSTEM Startup hpzstc07 hpzstc07.exe NT AUTHORITYSYSTEM Startup hpzstw07 hpzstw07.exe NT AUTHORITYSYSTEM Startup hpztbi07 hpztbi07.dll NT AUTHORITYSYSTEM Startup hpztbu07 hpztbu07.exe NT AUTHORITYSYSTEM Startup hpztbx07 hpztbx07.exe NT AUTHORITYSYSTEM Startup hpzvip07 hpzvip07.dll NT AUTHORITYSYSTEM Startup mdigraph mdigraph.dll NT AUTHORITYSYSTEM Startup mdiui mdiui.dll NT AUTHORITYSYSTEM Startup mxdwdrv mxdwdrv.dll NT AUTHORITYSYSTEM Startup mxdwdui mxdwdui.bud NT AUTHORITYSYSTEM Startup mxdwdui mxdwdui.dll NT AUTHORITYSYSTEM Startup mxdwdui mxdwdui.gpd NT AUTHORITYSYSTEM Startup mxdwdui mxdwdui.ini NT AUTHORITYSYSTEM Startup ps5ui ps5ui.dll NT AUTHORITYSYSTEM Startup Pscript pscript.hlp NT AUTHORITYSYSTEM Startup pscript pscript.ntf NT AUTHORITYSYSTEM Startup pscript5 pscript5.dll NT AUTHORITYSYSTEM Startup stddtype stddtype.gdl NT AUTHORITYSYSTEM Startup stdnames stdnames.gpd NT AUTHORITYSYSTEM Startup stdschem stdschem.gdl NT AUTHORITYSYSTEM Startup stdschmx stdschmx.gdl NT AUTHORITYSYSTEM Startup unidrv unidrv.dll NT AUTHORITYSYSTEM Startup unidrv unidrv.hlp NT AUTHORITYSYSTEM Startup unidrvui unidrvui.dll NT AUTHORITYSYSTEM Startup unires unires.dll NT AUTHORITYSYSTEM Startup XpsSvcs xpssvcs.dll NT AUTHORITYSYSTEM Startup desktop desktop.ini DELLRESURRECTEDAdmin Startup Google Update "c:documents and settingsadminlocal settingsapplication datagoogleupdategoogleupdate.exe" /c DELLRESURRECTEDAdmin HKUS-1-5-21-725345543-602162358-839522115-1004SOFTWAREMicrosoftWindowsCurrentVersionRun ctfmon.exe c:windowssystem32ctfmon.exe DELLRESURRECTEDAdmin HKUS-1-5-21-725345543-602162358-839522115-1004SOFTWAREMicrosoftWindowsCurrentVersionRun AD2KGELP ad2kgelp.ini .DEFAULT Startup AD2KREGP ad2kregp.dll .DEFAULT Startup AD2KUIGP ad2kuigp.dll .DEFAULT Startup ADPDF6 adpdf6.bpd .DEFAULT Startup ADPDF6 adpdf6.ppd .DEFAULT Startup hpocabpr hpocabpr.hlp .DEFAULT Startup hpocahpr hpocahpr.hlp .DEFAULT Startup hpocampr hpocampr.hlp .DEFAULT Startup hpocaspr hpocaspr.hlp .DEFAULT Startup hpop1007 hpop1007.dat .DEFAULT Startup hpop1107 hpop1107.dat .DEFAULT Startup hpop1207 hpop1207.dat .DEFAULT Startup hpop2007 hpop2007.dat .DEFAULT Startup hpop2107 hpop2107.dat .DEFAULT Startup hpop2207 hpop2207.dat .DEFAULT Startup hpop4007 hpop4007.dat .DEFAULT Startup hpop4107 hpop4107.dat .DEFAULT Startup hpop6107 hpop6107.dat .DEFAULT Startup hpopd907 hpopd907.dat .DEFAULT Startup hpz2ku07 hpz2ku07.dll .DEFAULT Startup hpzcfg07 hpzcfg07.exe .DEFAULT Startup hpzcin06 hpzcin06.exe .DEFAULT Startup hpzcoi07 hpzcoi07.dll .DEFAULT Startup hpzcon07 hpzcon07.dll .DEFAULT Startup hpzeng07 hpzeng07.exe .DEFAULT Startup hpzflt07 hpzflt07.dll .DEFAULT Startup hpzimc07 hpzimc07.dll .DEFAULT Startup hpzime07 hpzime07.dll .DEFAULT Startup hpzjui07 hpzjui07.dll .DEFAULT Startup hpzlnt07 hpzlnt07.dll .DEFAULT Startup hpzntp07 hpzntp07.dll .DEFAULT Startup hpzpcl07 hpzpcl07.dll .DEFAULT Startup hpzpre07 hpzpre07.exe .DEFAULT Startup hpzr3207 hpzr3207.dll .DEFAULT Startup hpzres07 hpzres07.dll .DEFAULT Startup hpzrp307 hpzrp307.dll .DEFAULT Startup hpzscr07 hpzscr07.dll .DEFAULT Startup hpzslk07 hpzslk07.dll .DEFAULT Startup hpzsnt07 hpzsnt07.dll .DEFAULT Startup hpzstc07 hpzstc07.exe .DEFAULT Startup hpzstw07 hpzstw07.exe .DEFAULT Startup hpztbi07 hpztbi07.dll .DEFAULT Startup hpztbu07 hpztbu07.exe .DEFAULT Startup hpztbx07 hpztbx07.exe .DEFAULT Startup hpzvip07 hpzvip07.dll .DEFAULT Startup mdigraph mdigraph.dll .DEFAULT Startup mdiui mdiui.dll .DEFAULT Startup mxdwdrv mxdwdrv.dll .DEFAULT Startup mxdwdui mxdwdui.bud .DEFAULT Startup mxdwdui mxdwdui.dll .DEFAULT Startup mxdwdui mxdwdui.gpd .DEFAULT Startup mxdwdui mxdwdui.ini .DEFAULT Startup ps5ui ps5ui.dll .DEFAULT Startup Pscript pscript.hlp .DEFAULT Startup pscript pscript.ntf .DEFAULT Startup pscript5 pscript5.dll .DEFAULT Startup stddtype stddtype.gdl .DEFAULT Startup stdnames stdnames.gpd .DEFAULT Startup stdschem stdschem.gdl .DEFAULT Startup stdschmx stdschmx.gdl .DEFAULT Startup unidrv unidrv.dll .DEFAULT Startup unidrv unidrv.hlp .DEFAULT Startup unidrvui unidrvui.dll .DEFAULT Startup unires unires.dll .DEFAULT Startup XpsSvcs xpssvcs.dll .DEFAULT Startup desktop desktop.ini All Users Common Startup SunJavaUpdateSched "c:program filesjavajre6binjusched.exe" All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun IntelZeroConfig "c:program filesintelwirelessbinzcfgsvc.exe" All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun IntelWireless "c:program filesintelwirelessbinifrmewrk.exe" /tf intel proset/wireless All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun Broadcom Wireless Manager UI c:windowssystem32wltray.exe All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun ATIPTA "c:program filesati technologiesati control panelatiptaxx.exe" All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun Adobe Reader Speed Launcher "c:program filesadobereader 8.0readerreader_sl.exe" All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun iTunesHelper "c:program filesitunesituneshelper.exe" All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun AppleSyncNotifier c:program filescommon filesapplemobile device supportbinapplesyncnotifier.exe All Users HKLMSOFTWAREMicrosoftWindowsCurrentVersionRun <div></div>

BadHatte

06-17-2010, 11:30 PM

[Windows Error Reporting]Time Type Details 11/12/2009 1:22 PM WgaSetup Not Available 3/31/2009 7:45 PM Microsoft Office 11 Faulting application outlook.exe, version 11.0.5510.0, stamp 3f1380f0, faulting module outllib.dll, version 11.0.5608.0, stamp 3f35d24e, debug? 0, fault address 0x003b2557. 12/11/2008 8:18 PM Application Error Faulting application iexplore.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x00000000. 6/17/2010 4:02 PM Dhcp Your computer has lost the lease to its IP address 192.168.100.11 on the Network Card with network address 001422E94771. 11/12/2009 1:23 PM WgaSetup Not Available 4/3/2009 12:17 AM Application Hang Fault bucket 1203592333. 3/31/2009 7:45 PM Microsoft Office 11 Bucket 65205409, bucket table 1, faulting application outlook.exe, version 11.0.5510.0, stamp 3f1380f0, faulting module outllib.dll, version 11.0.5608.0, stamp 3f35d24e, debug? 0, fault address 0x003b2557. 2/11/2009 10:41 AM Application Hang Fault bucket 1108520372. 12/19/2008 10:11 AM Application Hang Fault bucket 993623439. 11/12/2009 1:38 PM WgaSetup Not Available 11/12/2009 1:25 PM Application Hang Hanging application firefox.exe, version 1.9.0.3372, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 4/16/2009 4:17 PM Application Hang Hanging application thunderbird.exe, version 1.8.20090.30215, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 4/16/2009 4:17 PM Application Hang Hanging application thunderbird.exe, version 1.8.20090.30215, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 4/10/2009 8:25 AM Application Hang Hanging application firefox.exe, version 1.9.0.3372, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 4/3/2009 11:19 AM Application Hang Hanging application thunderbird.exe, version 1.8.20090.30215, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 4/3/2009 12:16 AM Application Hang Hanging application firefox.exe, version 1.9.0.3372, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 2/11/2009 10:10 AM Application Hang Hanging application firefox.exe, version 1.9.0.3306, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 12/19/2008 10:11 AM Application Hang Hanging application firefox.exe, version 1.9.0.3224, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 11/30/2008 4:45 PM Application Hang Hanging application WINWORD.EXE, version 11.0.5604.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 11/4/2008 9:35 PM Application Hang Hanging application firefox.exe, version 1.9.0.3188, hang module hungapp, version 0.0.0.0, hang address 0x00000000. 6/17/2010 6:44 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). 6/17/2010 4:12 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/17/2010 4:08 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/17/2010 4:06 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/17/2010 3:56 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/17/2010 3:55 PM Dhcp The IP address lease 192.168.1.2 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 4/17/2009 7:30 PM Dhcp The IP address lease 192.168.2.100 for the Network Card with network address 0013CED74F43 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

BadHatte

06-18-2010, 09:29 PM

Does that mean no one can help? Should I go back to Wow?

Shareana

06-18-2010, 11:35 PM

<cite>BadHatter2 wrote:</cite><blockquote>Does that mean no one can help? Should I go back to Wow?</blockquote>Now that would be entirely up to you to be honest. I do not respond well to threats... so please do not try them <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />I am not very Techish myself, but there are some GREAT posters who are quite helpful in the tech forums, so I will move this thread there in hope that you gain more assistance.One more note, be sure that you have IE installed.

BadHatte

06-18-2010, 11:52 PM

What are you calling a threat? DON'T make accusations of violence against me.

Ironcleaver

06-19-2010, 01:46 AM

woha, lets calm down, technical issues can cause enough stress...Honestly I have never had much luck using the standard "eq2 launcher", it tends to take far to long if it dosent lockup altogether.Have you tried the "LaunchPad" launcher? This one has a blue background with a white "S". Even though this launcher is used to access all of SoEs mmos in a single launcher, I find its a lot faster and more stable over the standard launcher.Also, which maynot be connected with the EQ2 issue, you have a lot of errors in your "[Windows Error Reporting]" log file it appears; a lot of network errors/warnings and some faulting going on. They appear to be memory faults and networking DHCP losses.have you run memcheck - just to double check your memory? The networking issues - kinda looks like something isn't configured/working correctly with either sorftware, a router, or wifi.

Ironcleaver

06-19-2010, 01:59 AM

Scratch some of what I said above. Upon some research, the issue is something to do with your network not being setup properly, hence all the errors in your error log, and eq2.There was a post around here someplace (might be stickied) that listed all the ports eq2 needs open in order to contact the server - which currently it can not.Have you tried no firewalls, and no routers/switches/ect.. modem directly into the computer? This should bypast most incorrect network setups, not all but most - if it works, then the issue is the setup of those components - if it still dose not work then it lets us know where to go next.Eq2 is by far not the only unhappy application on your computer though :/

Shareana

06-19-2010, 10:58 AM

All the port info is in the first post that I made in this thread.As for threats, Your comment about going back to another game is the threat that I was referring to... lol

nitro912

06-22-2010, 08:50 AM

I got the same empty screen, I have vista 64 and my account is administrator.I also tried to add the launchpad at the windows firewall, and when it didn't worked I completely shutted down the firewall, but still got the same.Also I got some script errors on launch.