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Doxk
06-13-2010, 01:37 PM
<p>I played everquest 2 for a while about 2 years ago. I subscribed Via credit card. No problem there. Stopped playing</p><p>I just used a prepaid card to get a month's subscription. It now says pending instead of subscribed, but I cant activate the game or anything else because I "already activated the game". The actual game doesnt seem to recognize my account as being activate. To clarify: It says pending and that I have 30 days of activation according to subscription info, but it wont let me play.</p><p>I cannot create a character, look at my old characters, join a server or....do anything really. I cant even join chat. So...how do I fix this? Or did I just waste 15 dollars and a few hours of my time.</p>

Shareana
06-13-2010, 03:24 PM
<p>Sadly, the only ones that can look into your account are the SOE Customer Service.  They may not get back to you until tomorrow though.</p><p>Your best bet is to contact them directly ...</p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404&p_created=1098857202&p_sid=vX*d_62k&p_accessibility=0&p_redirect=1&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NzIzLDcyMyZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9Y29udGFjdA%21%21&p_li=&p_topview=1"><span >Updated</span> - [TECH] Contacting Support</a></p>

Doxk
06-13-2010, 05:20 PM
<p>First and foremost, I would like to thank you for replying. It's wonderful to see active customer support in a place where active customer support is truly needed.</p><p>I have submitted my report of the situation. Hopefully, they will help me sometime tomorrow when I call, or they will e-mail me. Oh well...no gaming today I suppose.</p><p>At any rate, thank you again for helping me; it is great to see someone actually respond and try to help a person who has a problem.</p>

Shareana
06-13-2010, 07:52 PM
<p>I try to help where I can....  I hope that they can solve your issue for you quickly so that you can get into game.  Be sure to do all your House cleaning/cooking/work for tomorrow so that you will not have to do it and can play <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>