View Full Version : Need technical help on Voice chat and latency issues
Larsenex
06-09-2010, 01:42 PM
<p>Good morning! First let me give you all the rundown on what I have and maybe you can help me troubshoot my issues. I play on Antonia Bayle. I am running the Profit UI. I pull up the FPS/Connection window and I have these issues.</p><p>My FPS is fair at about 30-45 FPS at high display settings. I max out rendering distance.</p><p>On the latency I can never figure out how to read it or what it means but here it is,</p><p>the top 'blue' number is usually around 1200-1600 (I think this is my true latency), the bottom number (yellow) fluctuates wildly from 400 up to over 3000.</p><p>My voice chat is ALWAYS cutting in and out via the game voice chat. Everyone complains it is terrible and are getting every other third word. I just bought a NEW mic and still I have this issue. I have this issue when I run or move or fight. I have my chat mapped to the ~ key, although I can map it to any key.</p><p>I play via wireless internet and my connection is excellent at 78-104 MbS. I never drop below 78 since I upgraded my router and net card. Both are linksys and have the '300' MBS connection I think its H.</p><p>My system is the following</p><p>WinXP Pro</p><p>Intel E8400 core2 duo (3.gig)</p><p>4 gigs of Corsair ram DDR2</p><p>EVGA motherboard (cant remember name but i can dig it up if needed)</p><p>EVGA Nvidia Gforce 260 core 216 card with 896DDR4 ram on it.</p><p>Sound is Audigy 2, i just reinstalled new drivers. Everything works fine but still I am having terrible voice chat. In game sound is great.</p><p>Overall the game plays great and I have no FPS loss. I am having terrible latency, I push an attack and up to 2.5 seconds later a response. This is not in every zone but was happening in Sinking Sands last night. This morning I played in the Feerot and I had instant response which is what I want.</p><p>What can do or check or change to improve this problem?</p><p>I need help with the Voice chat and will take any advice you can offer.</p><p>Thanks again.</p>
Jaremai
06-09-2010, 01:48 PM
<p>Where are you geographically?</p><p>and what type of internet service do you have? you say wireless, but what's that wireless connected to? DSL? Cable? Have you tried playing while directly connected to your internet (i.e. not wirelessly)?</p>
Yimway
06-09-2010, 01:53 PM
<p>Your issue is the true latency of 1200-1600.</p><p>This means for every packet sent/received from your client to the server there is 1-2 seconds of delay. This is considered 'unplayable' latency in most cooperative gameplay environments. </p><p>Cause whatever your reaction time is, its 1.5s behind mine. If you can imagine, this variable delay in the data packets that form voice chat are also going to be an issue.</p><p>First off, wireless is going to add latency. Removing wireless from your scenario will absolutely improve your latency. </p><p>Now, you can have 500mbit speed, and still have high latency, so the 'speed' of your wireless connection isn't really relevant if it takes 2 seconds for your request to start the transfer to be recognized.</p><p>Your wireless though is probably only adding 500 to that latency number, and I suspect your having further latency issues from your provider. I only see 1500+ latency when using cell modems or satelite internet connections, neither of which is going to perform well in an MMO.</p><p>Try removing the wireless from the picture and see what your latency is. If its still over 300-450, I would start raising issues with your internet service provider.</p>
Larsenex
06-09-2010, 02:06 PM
<p>I am Ventura California. I am not able to get hardwired to my internet connection although this has been a desire for me for a long time. I rent a room in a house and geting hardwired will just not work. Although at this point I am thinking about adding my own line to get it.</p>
Jaremai
06-09-2010, 02:22 PM
<p>I asked about geography because if you were in Europe connecting to the US servers then your latency might not be < 300 regardless of what you do thanks to the trans-atlantic hop. But Ventura shouldn't be an issue. </p><p>I agree with Atan that your wireless is likely the culprit. I'd ask your housemates/landlord if you can run a Cat5 along the baseboards/door casings (to avoid drilling holes) and plug yourself directly into the wireless router. Failing that, then yeh see if you can get your own service run, provided the house allows it and you can afford it.</p><p>The blue number you mentioned is your latency. The yellow number, iirc, is the bytes of data being sent/received at that given moment, which is why it fluctuates so much.</p>
Larsenex
06-09-2010, 02:33 PM
<p>Ah thanks very much. You guys on the tech forum are WAAAAY faster than the general game forums, hehe.</p><p>We have Time Warner as our cable/internet provider. The router box is four rooms away and I just got a 'new' wireless router for the purpose of getting a strong signal which I now do.</p><p>This is OFF topic but can you purchase or get the cable company (in this case TW) to add another router box in the house to get a hardwire connection? I also wanted to upgrade to HD anyway and I imagine it would be a another sepparate account I suppose.</p><p>Thanks very much again!</p>
zimmer
06-09-2010, 03:20 PM
<p>I think the biggest problem is your sharing your internet connection with others. How many people in the house use internet?</p><p>someone else or yourself could have a program running that would cause problems as well. Could be a p2p application etc</p><p>I use to use an aircard (CDMA) and had 350 with that and it would go up to 800 sometimes and that would get terrible</p><p>not sure how you do it with it going so much higher</p><p>Latency on the wifi should not make it even close to that bad over and above latency you see on wired</p>
Larsenex
06-09-2010, 05:25 PM
<p>Zimmer are you saying that the latency is not much from Wired to Wireless? I am about to work on the rooms this weekend and put in a hard line all the way to the modem. Would a solid hard line at 60' be better than a wireless with four-six walls in the way?</p><p>Yes we have others on the same router. A computer in the main room, 2-PS3s (one in my room) and a few handhelds as well as my main computer with a wireless card in my room, about 60' away *(from router).</p>
Yimway
06-09-2010, 05:38 PM
<p>Solid line is better.</p><p>Sharring the connection is only going to generate latency if the connection is at or exceeding its maximum speed/volume.</p><p>I've not used them, there are power line network adapters that would give you a 'hard wired' connection without running any cables or poking any holes.</p><p>Like these:</p><p><a href="http://www.newegg.com/Product/Product.aspx?Item=N82E16833122233" target="_blank" rel="nofollow">http://www.newegg.com/Product/Produ...N82E16833122233</a></p>
Larsenex
06-09-2010, 07:59 PM
<p>One last question. Would latency affect the quality of my Voice chat?</p><p>I have a LOT Of complaints about everyone missing most of my voice chat. This occurs most often while I am runing or performing some function while talking. Would latency also affect the Voice chat being choppy like this?</p>
Ironcleaver
06-09-2010, 08:14 PM
<p><cite>Larsenex wrote:</cite></p><blockquote><p>Would latency also affect the Voice chat being choppy like this?</p></blockquote><p>Yes. Very much so. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
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