Crashing Since New Halas went live

[Ikyrius]

<p>Ok for the first time since I installed eq2 I am having issues with crashing sometimes when zoning sometimes when just running around, it doesn't just crash my game it crashes my entire machine just locks it all up, anyone else experiencing this?</p>

[juggalo0385]

<p>yep since new GU my game crashes everytime I try to move around in the guild hall.....I am not going to play until this gets fixed</p>

[WalkerRoki]

<p>me too, I love the shard 3.0 effect, but everytime zone in Guild Hall will get black screen then game crash, other zones are going well tho.</p>

[Rothgar]

<p>Is this happening when Shader 3.0 is enabled?</p>

[NorrinRadd]

<p>Earlier today had a friend enable Shader 3.0 & experience 3-4 crashes. After logging in a 4th or 5th time His PC crashed & wouldn't turn on.</p><p>His wife was playing & told me what was happening to his PC during the crashes & eventually his inability to start the PC, but she logged off before I found out anything more.</p>

[Ikyrius]

<p>That is exactly the problem I was having it would just black screen and everything would lock, had to hard boot then it wouldn't let me boot up for a while. This issue is needless to say causing no end of frustration, the patch notes said something about eq2.ini needing to change something but I cant even find that file to delete it and try that one. any windows 7 users that know how to do it?</p>

[WalkerRoki]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Is this happening when Shader 3.0 is enabled?</p></blockquote><p>yes, and follow the update note which remove the aa line in eq2.ini</p><p>the problem is the same with test server, but on live server only in guild hall .</p><p>I use Nvidia GTX 285 Sli, newest version driver, Win 7 64 bit.</p>

[Isoloki]

<p>I have also started crashing to desktop, since I activated shader model 3.0. Crashes have happened in Commonlands, Darklight Woods and Thundering Steppes.  I turn it off and the game runs fine.</p><p>I have an:</p><p>ATI 5750 with the latest drivers.</p><p>Amd Phenom II 555</p><p>Windows 7 64 bit.</p>

[Ikyrius]

<p>Mine happens even when I am not running shader 3.0, and I cant find the EQ2.ini file, anyone know what its default location path is? I am running Win 7.</p>

[aianye]

<p>Even before I enabled the Shader 3.0, I keep crashing. It's happened twice within 20 minutes today while I was placing stuff in my house in New Halas, and twice last night while running Labs in the Vasty Deep. Anyone have any ideas on why this would be happening?</p><p>I also have a decent computer that is running Windows 7.</p>

[Seolta]

<p>This system lockups issue apparently started a few weeks ago.  (and there are related threads in the support forum)</p><p>I experienced this issue on only one machine, an x58/i7 920/6GB Corsair Dominator/GTX 260/water cooled and 100% stress tested with all current drivers.</p><p>It appeared(as best I could tell) that whenever RAM would be fully utilized by EQ2(due to the 32bit app limitation) and the client would begin to access the pagefile a lot it would lock the system.</p><p>I'm only running one HDD in this system atm, so as a quick fix I plugged in a thumbdrive and enabled readyboost(to speed up the client's access to the data that would otherwise have been coming from the pagefile on the slower HDD) and the lockups actually stopped. Still though, I would get a momentary freeze once in awhile...I suspect these were the moments when the client was pulling data off the thumbdrive(and when it previously would have locked up).</p><p>After the GU56 update the lockups have returned.</p><p><strong>Also note: </strong></p><ul><li><strong>These lockups were happening without 3.0 enabled</strong></li><li><strong>No matter what I do, (extreme quality, running around guild hall w/ max items/enabling shader 3.0 etc) I cannot get EQ2 Client to use more than 2GB of RAM. </strong></li></ul><p>All of this leads me to ask the following:</p><p><em><strong>What OS/Chipset/Processor/Memory are people experiencing lockups running?</strong></em></p><p><em><strong></strong></em></p><p><em><strong>Is the LARGE ADDRESS AWARE feature not working properly with 64bit OS's (particularly Win7)?</strong></em></p><p><em><strong></strong></em></p><p><em><strong></strong></em></p><p><em><strong>Was there some asset on Live that was slowly ramped up prior to the GU56 update and then fully implemented with GU 56 that could adversely affect the client's read/write performance so drastically even with Shader 3.0 not enabled? </strong></em></p>

[Levatino]

<p>had the same issue, running through New Halas and boom game stopped. Could ctrl alt delete however so system didn't went down. Restarted the game and all went well then 20 minutes later same story.</p><p>Then the strangest part came, restarting game couldn't.</p><p>Got this error</p><p><img src="http://94.100.118.102/971750001-971800000/971771101-971771200/971771199_5_yFTH.jpeg" width="492" height="152" /></p><p>I restarted the computer, and restarted game and all went well?</p><p>I don't have shader 3.0 enabled, so that can't be it.</p><p>I have finished the quests in NH and didn't encounter troubles in other zones yet, but maybe it's the amount of people in the zone? Lots of people in this particulair zone right now.</p>

[McMad]

<p>I have been crashing since new halas went live as well. Either my desktop just locks up until I force reboot or it just completey shuts off when I am playing EQ2 (and only EQ2 - and only since Halas went live).</p><p>I do not have Shader 3.0 enabled.</p>

[juggalo0385]

<p>I tried to explain to tech support when I talked to them to notice the forums that tons of other people are having this problem and he just kept saying it wasnt the patch.  I tried everything he told me to do and it did not fix it.  So unfortunately I left the game...not going to pay for something I cant play</p>

[Canthh]

<p>This really really sucks - game is unplayable - and this all started since HALAS update - cmon folks been playing this game forever and boom.  I login and same syptoms as everyone else black screen and computer acting like its been shut off.  My main is in the gh - but i have tried several alts and same situation.</p><p>System information :</p><p>intel i7 cpu  <a href="mailto:[email protected]">[email protected]</a></p><p>3 GB ram</p><p>running vista</p><p>ATI Radeon HD 4850</p><p>Yes i did make sure drivers were all updated.  Shader was not installed.</p>

[Canthh]

<p>Sorry about repeating this but several threads all dealing with same issue so hoping SOE powers that be can decifer this:</p><p>EVERQUEST2 CRASH LOG</p><p>================================================== ================================================Un handled exception EXCEPTION_ACCESS_VIOLATION at 0x008FF771Application was trying to read from 0x05000007 Region Begins At:  0x05000000 Region Ends At:    0x050BD000 Region Size Is:    0x000BD000 bytes Memory Protection: Invalid (00000000) Memory State:      MEM_RESERVE Memory Type:       MEM_PRIVATE</p><p>Game Data: SOEBuild: SOEBuild=6442L SOEVersionString: SOEVersionString=2010/5/3 12:34:16 OS Version: 6.0.6001 Service Pack 1 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 8 x86 GenuineIntel 14MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 10.0  Video Card/Driver: [ATI Radeon HD 4850] [atiumdag.dll] 7.14.10.597 {d7b71ee2-d702-11cf-ae76-1ac8a1c2ca35} Time at crash: Tue May 11 23:22:34 2010 Login Server: none Performance: 3 Game Uptime: 476 seconds Position last frame: 604.42, 90.28, -110.62 Zone name: exp06_dun_thehole_wing3 Time in Zone: 454 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabled Resolution: 1440x850 (60 hz) maximized UI: ui/default</p><p>Log: Starting flash Starting flash Ending flash Starting flash Ending flash Starting flash Ending flash show window m_processUpdateSpellBookMsg() m_processUpda teSpellBookMsg()</p><p>Thread Data: Primary Thread Id: 3800 Current Thread Id: 3800 Current Thread Priority: 0</p><p>Memory: AddressLimitMB: 4095 Load:           53% Total physical: 3211141120 Free  physical: 1508126720 Total pagefile: 4294967295 Free  pagefile: 4055285760 Total virtual:  4294836224 Free  virtual:  3415613440</p><p>Memory Manager: Allocations:                  225991 Bytes Allocated:              409755712 Max Allocations:              226560 Max Bytes Allocated:          423182080 System Memory Allocated (MB): 404 Limit:                        2296 Number of Allocate Calls:     1032726 Number of Free Calls:         806758</p><p>Registers:        EAX 0x0506DB40        EBX 0x05000000        ECX 0x00000000        EDX 0x9E3779B9        ESI 0x00000000        EDI 0x9E3779B9         GS 0x0000002B         FS 0x00000053         ES 0x0000002B         DS 0x0000002B        EBP 0x0016E87C        ESP 0x0016E86C        EIP 0x008FF771      FLAGS 0x00010246         CS 0x00000023         SS 0x0000002B</p><p>FPU Registers:         CW 0x0000027F         SW 0x0000013F         TW 0x0000FFFF</p><p>FPU Rounding Mode: Nearest</p><p>Call Stack: 0x008FF771 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x008E76AE in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00AFEF91 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x00B43CC4 in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x2D19A940 in ????????End of Call Stack</p><p>Stack Scan: 0x0016E86C: 0x2D19AC48 0x0016E870: 0x2D19A940 0x0016E874: 0x2DDEEAB0 0x0016E878: 0x9E3779B9 0x0016E87C: 0x0016E8E0 0x0016E880: 0x008E76AE, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E884: 0x3C524700 0x0016E888: 0x3C524700 0x0016E88C: 0x0506DB40 0x0016E890: 0x00A4C1C0, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E894: 0x00000000 0x0016E898: 0x2DDEEAB0 0x0016E89C: 0x00000000 0x0016E8A0: 0x00000000 0x0016E8A4: 0x00000000 0x0016E8A8: 0x00000000 0x0016E8AC: 0x00EFC4CC, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E8B0: 0x00000000 0x0016E8B4: 0x0016E994 0x0016E8B8: 0x0016E984 0x0016E8BC: 0x0113137F, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E8C0: 0x0016E8E0 0x0016E8C4: 0x00CB8FA8, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E8C8: 0x0000027F 0x0016E8CC: 0x0113027F, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E8D0: 0x00000000 0x0016E8D4: 0x2D19A940 0x0016E8D8: 0x00000000 0x0016E8DC: 0x00000000 0x0016E8E0: 0x0016EA34 0x0016E8E4: 0x00AFEF91, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E8E8: 0x302A8558 0x0016E8EC: 0x0016E9F0 0x0016E8F0: 0x2DDEEC74 0x0016E8F4: 0x2DDEEAB0 0x0016E8F8: 0x2DDEEA00 0x0016E8FC: 0x156FB8EC 0x0016E900: 0x00000000 0x0016E904: 0x33DBAF2F 0x0016E908: 0x3F800000 0x0016E90C: 0x00000000 0x0016E910: 0x3E64B9C9 0x0016E914: 0xBE28B15C 0x0016E918: 0xBD8C1C5C 0x0016E91C: 0x00000000 0x0016E920: 0x3D616696 0x0016E924: 0xBD267D3A 0x0016E928: 0x3E8E1A4B 0x0016E92C: 0x00000000 0x0016E930: 0xBE2DC074 0x0016E934: 0xBE6B9098 0x0016E938: 0xB846EA25 0x0016E93C: 0x00000000 0x0016E940: 0xB5373E24 0x0016E944: 0x35B67808 0x0016E948: 0xB62D4A96 0x0016E94C: 0x3F800000 0x0016E950: 0x0016E98C 0x0016E954: 0x00EA8BBA, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016E958: 0x302A8558 0x0016E95C: 0x2D19A940 0x0016E960: 0x328489F3 0x0016E964: 0x134B05BC 0x0016E968: 0x38718461 0x0016E96C: 0xFFFFFFFF 0x0016E970: 0x3E64B9C9 0x0016E974: 0xBE28B15C 0x0016E978: 0xBD8C1C5C 0x0016E97C: 0x00000000 0x0016E980: 0x3D616696 0x0016E984: 0xBD267D3A 0x0016E988: 0x3E8E1A4B 0x0016E98C: 0x00000000 0x0016E990: 0xBE2DC074 0x0016E994: 0xBE6B9098 0x0016E998: 0xB846EA25 0x0016E99C: 0x00000000 0x0016E9A0: 0x3E5C5325 0x0016E9A4: 0x3E955AB8 0x0016E9A8: 0x38718461 0x0016E9AC: 0x3F800000 0x0016E9B0: 0x3D8A0A35 0x0016E9B4: 0x80000000 0x0016E9B8: 0x3E96FB25 0x0016E9BC: 0x00000000 0x0016E9C0: 0x00000000 0x0016E9C4: 0x3E9ADFF4 0x0016E9C8: 0x80000000 0x0016E9CC: 0x00000000 0x0016E9D0: 0xBE96FB25 0x0016E9D4: 0x00000000 0x0016E9D8: 0x3D8A0A36 0x0016E9DC: 0x00000000 0x0016E9E0: 0xC293119E 0x0016E9E4: 0xC1D03A60 0x0016E9E8: 0xC32D6098 0x0016E9EC: 0x3F800000 0x0016E9F0: 0x3F800000 0x0016E9F4: 0x00000000 0x0016E9F8: 0x00000000 0x0016E9FC: 0x00000000 0x0016EA00: 0x00000000 0x0016EA04: 0x3F800000 0x0016EA08: 0x00000000 0x0016EA0C: 0x00000000 0x0016EA10: 0x00000000 0x0016EA14: 0x00000000 0x0016EA18: 0x3F800000 0x0016EA1C: 0x00000000 0x0016EA20: 0x80000000 0x0016EA24: 0x80000000 0x0016EA28: 0x80000000 0x0016EA2C: 0x3F800000 0x0016EA30: 0x0016EA38 0x0016EA34: 0x2DDEEC70 0x0016EA38: 0x00B43CC4, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EA3C: 0x2DDEEAB0 0x0016EA40: 0x1188C7FC 0x0016EA44: 0x2CEAFDE0 0x0016EA48: 0x0016EBD4 0x0016EA4C: 0x2DDEEAB0 0x0016EA50: 0x404E4209 0x0016EA54: 0x00000000 0x0016EA58: 0x3F3C942D 0x0016EA5C: 0x00000000 0x0016EA60: 0x44193B35 0x0016EA64: 0x00000000 0x0016EA68: 0x0016EBF8 0x0016EA6C: 0x00EB5CDD, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EA70: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EA74: 0x0016EBD4 0x0016EA78: 0x00B44AA7, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EA7C: 0x00B44AAE, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EA80: 0x1188C7FC 0x0016EA84: 0x1188C7C0 0x0016EA88: 0x00000000 0x0016EA8C: 0x00000000 0x0016EA90: 0x3F800000 0x0016EA94: 0x3F800000 0x0016EA98: 0x2CEAFDE0 0x0016EA9C: 0x00A2F3CC, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAA0: 0x13910900 0x0016EAA4: 0x008EB737, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAA8: 0x0016EAE1 0x0016EAAC: 0x008EB737, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAB0: 0x00B9E660, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAB4: 0x0627FCF8 0x0016EAB8: 0x062800D8 0x0016EABC: 0x0016EAD0 0x0016EAC0: 0x00000000 0x0016EAC4: 0x0016EB18 0x0016EAC8: 0x00EBC545, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EACC: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAD0: 0x0016EAF4 0x0016EAD4: 0x00B9F77A, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAD8: 0x0016EB3C 0x0016EADC: 0x00323AB4 0x0016EAE0: 0x0000003A 0x0016EAE4: 0x13AF0B00 0x0016EAE8: 0x0016ECB4 0x0016EAEC: 0x13AF0B10 0x0016EAF0: 0x00000000 0x0016EAF4: 0x0016EB24 0x0016EAF8: 0x00B91115, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EAFC: 0x0016EB3C 0x0016EB00: 0x00323AB4 0x0016EB04: 0x7DA51CE0 0x0016EB08: 0x0016EB3C 0x0016EB0C: 0x00B8E49D, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB10: 0x0016ECB4 0x0016EB14: 0x00000000 0x0016EB18: 0x13AF3A70 0x0016EB1C: 0x0016EBD0 0x0016EB20: 0x0016EB70 0x0016EB24: 0x00EB9D73, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB28: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB2C: 0x0016EB7C 0x0016EB30: 0x00A85090, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB34: 0x15500780 0x0016EB38: 0x00A850C0, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB3C: 0x00000000 0x0016EB40: 0x00000000 0x0016EB44: 0x0016EB74 0x0016EB48: 0x00C8E030, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB4C: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB50: 0x00000001 0x0016EB54: 0x00C8F601, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB58: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB5C: 0x00000001 0x0016EB60: 0x00C8E030, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB64: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB68: 0x00000001 0x0016EB6C: 0x00C8F601, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB70: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB74: 0x00000001 0x0016EB78: 0x00C90386, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB7C: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB80: 0x00C90BD1, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB84: 0x00C8F601, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB88: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB8C: 0x0016EBA8 0x0016EB90: 0x00C90386, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB94: 0x0125151C, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB98: 0x00C90BD1, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EB9C: 0x13FA137F 0x0016EBA0: 0x00000000 0x0016EBA4: 0x00000000 0x0016EBA8: 0x2CE92728 0x0016EBAC: 0x00000000 0x0016EBB0: 0x00001FB3 0x0016EBB4: 0x00000000 0x0016EBB8: 0x00000000 0x0016EBBC: 0x00000000 0x0016EBC0: 0x00000000 0x0016EBC4: 0x11000001 0x0016EBC8: 0x0016EBF8 0x0016EBCC: 0x00E5B5AE, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EBD0: 0x1188C7FC 0x0016EBD4: 0x0016EC04 0x0016EBD8: 0x00AB6469, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EBDC: 0x3CAC0832 0x0016EBE0: 0x00000000 0x0016EBE4: 0x0C430E00 0x0016EBE8: 0x00000000 0x0016EBEC: 0x00000000 0x0016EBF0: 0x00000000 0x0016EBF4: 0x00000000 0x0016EBF8: 0x0016F3EC 0x0016EBFC: 0x00EAD9CA, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EC00: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EC04: 0x1188C7C0 0x0016EC08: 0x0043906A, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EC0C: 0x3CAC0832 0x0016EC10: 0x0017FB44 0x0016EC14: 0x00000000 0x0016EC18: 0x44193B35 0x0016EC1C: 0x42B01855 0x0016EC20: 0xC2DA89E1 0x0016EC24: 0x0016F22C 0x0016EC28: 0xBE9D782E 0x0016EC2C: 0x00000000 0x0016EC30: 0x3F8E4815 0x0016EC34: 0x3EAF0A00 0x0016EC38: 0x0100027F, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EC3C: 0x0016EC88 0x0016EC40: 0x00AA520F, in C:Program FilesSonyEverQuest IIEverQuest2.exe (0x00400000) 0x0016EC44: 0x0016F208 0x0016EC48: 0x13FAB6A8 0x0016EC4C: 0x13FA1A10 0x0016EC50: 0x13F9A890 0x0016EC54: 0x13FBCBA0 0x0016EC58: 0x13F9C920 0x0016EC5C: 0x0016EC78 0x0016EC60: 0x00000000 0x0016EC64: 0x0016F208 0x0016EC68: 0x00000001End of Stack Scan</p><p>END OF LOG</p>

[Orlac]

<p><cite>Ikyrius wrote:</cite></p><blockquote><p>Mine happens even when I am not running shader 3.0, and I cant find the EQ2.ini file, anyone know what its default location path is? I am running Win 7.</p></blockquote><p>It's the eq2_recent.ini you want.</p><p>Try and start with high performance and build up from there.....</p>

[Seffrid]

<p>I'm intermittently crashing as the game exits to the desktop. Most times it does so ok although the screen shakes as the desktop appears, but occasionally it fails to reach the desktop properly and I get a blue screen of death instead.</p><p>A friend finds when he exits he gets to the desktop ok but then gets an error message indicating there was a problem in closing down the game. Both of us so far have had the crashes when exiting from the New Halas starting area although exiting is pretty flaky in terms of my shaking screen when I exit from any other part of the world.</p><p>We've both tried Shader 3 and reverted to Shader 1 as both darkness and performance hits were off-putting with Shader 3.</p>

[GalaPL]

<p><span ><p>I have also started crashing to desktop, since I activated shader model 3.0. If I turn it off, game runs fine on 1.0.</p><p>I have an:</p></span></p><p>ATI HD5770</p><p>6GB DDR3</p><p>Win7 64bit</p><p>Intel W3570 on WX58BP</p><p><img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Seffrid]

<p>I should clarify that my crashing when failing to exit to desktop properly is with Shader 1 running, not Shader 3, as is the flickering both my friend and I are seeing with some ice/water surfaces in Frostfang Sea. We both have quad-core machines. I also have a single core machine running on lower settings and don't have any of these problems running the game on that machine.</p>

[juggalo0385]

<p>I am surprised that SOE hasnt answered this thread.  I wish I was still playing EQ2 but will have to settle for Aion</p>

[Seffrid]

<p>I appear to have resolved the flickering at least, by disabling Catalyst AI.</p>

[ZarethPixiemezzer]

<p>I am also having problems since Halas went live.  I cannot stay connected at all.  I never had trouble before this.  It's not just my computer.  My husband is also having the same problem on his computer as well.  I have been on the phone with my cable company, the wireless router company, updated drivers and firmware.  It was so bad last night that as soon as I logged on I would get kicked to character select.  I completely deleted eq2 and reinstalled it last night.  I'm still randomly dropping to character select.  I'm on hold right now with SOE but have a feeling they are going to tell me it's not a problem on their end.  This is extremely frustrating.  Please help!</p>

[Rothgar]

<p><cite>Canthh wrote:</cite></p><blockquote><p>Sorry about repeating this but several threads all dealing with same issue so hoping SOE powers that be can decifer this:</p><p>Game Data: SOEBuild: SOEBuild=<strong>6442L</strong> SOEVersionString: SOEVersionString=<strong>2010/5/3 12:34:16</strong> OS Version: 6.0.6001 Service Pack 1 VER_SUITE_PERSONAL VER_NT_WORKSTATION</p></blockquote><p>Do you have any more recent crash logs?  This crash occurred several weeks before GU56 was released.</p>

[Travera]

<p>every time i turn on shader 3 i can play for about 30 mintues then my system crashes but when i turn shader 3 off i have no issues so its definitly a shader 3 issue</p>

[Hellswrath]

<p>It's not just shader 3.0</p><p>We've had a lot of people in guild randomly crashing to desktop lately.  Our MT crashed 6 times during the course of the day yesterday and he doesn't have shader 3.0 enabled.</p>

[Kiersta]

<p>I am also crashing every 5 minutes.  It boots me out then when it tries to log back in it just scrolls through all of the log in servers and tells me it cannot connect at this time. </p><p>This has been happening to me since Halas came out as well.  It's not giving me any error messages so I dunno what to tell you but I did cancel my subscription and I will not renew until this is resolved.</p><p>I sent in a /petition but waiting 2 days for a reply is just really poor customer service.</p>

[LordDragone]

<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Canthh wrote:</cite></p><blockquote><p>Sorry about repeating this but several threads all dealing with same issue so hoping SOE powers that be can decifer this:</p><p>Game Data: SOEBuild: SOEBuild=<strong>6442L</strong> SOEVersionString: SOEVersionString=<strong>2010/5/3 12:34:16</strong> OS Version: 6.0.6001 Service Pack 1 VER_SUITE_PERSONAL VER_NT_WORKSTATION</p></blockquote><p>Do you have any more recent crash logs?  This crash occurred several weeks before GU56 was released.</p></blockquote><p>Where do you find the crash log?</p>

[Chaos5122]

<p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">I would like to add my experiences. Now I play on Antonia Bayle and as we all know that has its own inherent issues. But I have experience this game freeze. Sometimes it returns control and other times I have to use task manager to kill EQ2. </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">While our guild raids we all seem to experience a freeze of sorts form time to time. Especially on encounters that have many adds or detrimental effects. The spell lag is also very high for almost all of us in the raid. Then over half the raid will lock up or crash. We have all tried just about every configuration change such as lower graphics settings turned of logs, etc… nothing has worked. </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">We really cannot raid at the moment due to the all of this. Not sure what else to say but figured I would add my experiences to this thread in hope s it will help.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">Here are the zones we have had issues with.</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;"> </span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">-Lair of the Dragon Queen</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">-Labs</span></p><p style="margin: 0in 0in 0pt;"><span style="font-family: Times New Roman; font-size: small;">-And of course Icy Keep.</span></p>

[Kiersta]

<p>...</p>