View Full Version : still cannot log in
maureen98
05-09-2010, 01:59 AM
<p>I can log into the forums and to my subscription information but not into the login server with this account. I have two accounts but this one does not let me log into the login server for the game but lets me log into the forums and my subscription information.</p><p>Is anyone else having this problem and can anyone at Sony help?</p>
Wingrider01
05-09-2010, 09:25 AM
<p><cite>Deevyne@Lucan DLere wrote:</cite></p><blockquote><p>I can log into the forums and to my subscription information but not into the login server with this account. I have two accounts but this one does not let me log into the login server for the game but lets me log into the forums and my subscription information.</p><p>Is anyone else having this problem and can anyone at Sony help?</p></blockquote><p>Verify everything is correct by looking in the upper right corner - My Account and logon there to see if anything is out of the ordinary.</p><p>as far as SOE assistance, since it is account related you will probably need to contact them directly via live chat on Monday. You can reach it by selecting the Search the Knowledge base in the upper right corner, then the chat tab. Thier hours are monday to Friday 10 AM to 7 PM Pacific. make sure you adjust those times for your time zone. If you get the message it is unavailable or down for maintanence you are outside of the normal business hours.</p>
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