Trying to get some help...

[sfryenc90]

<p>I posted this under the performance support, but haven't been able to get any help.  I'm hoping if I place a link here, more people might see it and be able to help.  Thanks in advance,</p><p>Scott</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=477750" target="_blank">http://forums.station.sony.com/eq2/...topic_id=477750</a></p>

[sfryenc90]

<p>Still having the same issues.  Any help would be appreciated.</p>

[MoiraesFate]

<p>Go here.</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p><p>Click on Chat support. You'll be able to talk to a live person.</p><p>You will also be able to send them an email ticket for help.</p><p>And this is their phone number.... <span style="font-family: Arial, Helvetica, Tahoma, sans-serif; font-size: 13px;"><strong><span style="color: #333333;"><span style="color: #c0c0c0;">1</span></span><span style="color: #333333;"><span style="color: #c0c0c0;">-858-537-0898.</span></span></strong></span></p>

[Wingrider01]

<p><cite>sfryenc90 wrote:</cite></p><blockquote><p>I posted this under the performance support, but haven't been able to get any help.  I'm hoping if I place a link here, more people might see it and be able to help.  Thanks in advance,</p><p>Scott</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=477750" target="_blank">http://forums.station.sony.com/eq2/...topic_id=477750</a></p></blockquote><p>new machine - did you download the directx runtime updates from the Microsoft site and install them?</p>