View Full Version : UK Battlegrounds (Splitpaw / Runnyeye)
Rothgar
04-30-2010, 05:03 PM
<p>I just wanted to let you guys know that we've been making some changes on the backend that will allow UK players from Runnyeye and Splitpaw to play on the same Battlegrounds servers as the North American servers. Since there is no language issue to overcome, this only leaves the problem of hotfixes and servers that are out-of-sync.</p><p>What will happen after the NA servers are updated, you'll no longer be able to connect to battlegrounds until the UK servers are on the same version. Typically your update window is later in the day so hopefully this won't be too impactful. Ideally you'll have a better play experience 90% of the time due to the larger BG server but there will be times that battlegrounds will be down for you. </p><p>I don't have an ETA on this change yet, but we're shooting for having it ready by GU56, so near the end of May.</p>
Notsovilepriest
04-30-2010, 05:19 PM
<p>Gratz guys!</p>
Avirodar
04-30-2010, 05:22 PM
<p>Hope it happens soon. The Euro's have been getting the big end of the stick in the wrong place, for quite a while.I do have a question...Is it possible to keep the Euro BG servers active, but make it the default choice for Euro players to connect to American BG servers. But if the client verisons are out of synch/different, it will force Euro players to connct to the Euro BG servers instead?At least, something of that general principal. There is a lot of ways it could be done, a lot of ways the choices can be presented and given to players. It would provide a solution where BGs are never actually "down" for Euro players, there is just small periods of time where getting into a BG map can take longer to join (due to being Euro only) as a result of different client versions?</p>
Fiora
04-30-2010, 05:22 PM
<p>should get bg on english language for all, and get storms server who is alone atm (for exemple), and not having a lot of X4 or X2 play with us too tbh</p><p>its just my opinion, and i dont care anymore as im playing on us server now :p</p><p>but nice for uk at least :p</p>
Bremer
04-30-2010, 05:38 PM
<p>And what about the German/French servers? Any plans for them? Shut them down to use the server hardware for better purposes than collecting dust?</p>
Smirk
04-30-2010, 05:45 PM
<p>hooray <3</p>
Rothgar
04-30-2010, 05:49 PM
<p><cite>Avirodar@Befallen wrote:</cite></p><blockquote><p>Hope it happens soon. The Euro's have been getting the big end of the stick in the wrong place, for quite a while.I do have a question...Is it possible to keep the Euro BG servers active, but make it the default choice for Euro players to connect to American BG servers. But if the client verisons are out of synch/different, it will force Euro players to connct to the Euro BG servers instead?At least, something of that general principal. There is a lot of ways it could be done, a lot of ways the choices can be presented and given to players. It would provide a solution where BGs are never actually "down" for Euro players, there is just small periods of time where getting into a BG map can take longer to join (due to being Euro only) as a result of different client versions?</p></blockquote><p>We have been considering that exact solution, but it's not without problems either. This means we have to have dedicated machines and maintenance on a set of servers that are only used 10% of the time (or less). But the biggest issue is that stat tracking would be separate depending on which BG world you are connected to. So your games on the UK world would not count towards the stats that occur on the NA world. This will become a bigger issue when the seasons start and stats are used to calculate leaderboards and rewards.</p>
Masuma
04-30-2010, 11:21 PM
<p>Thank you <3</p>
snowli
04-30-2010, 11:50 PM
<p>Thanks! Good news, then we'll be able to earn pvp gear as we can run all types of matches <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Trawe
05-01-2010, 06:24 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Avirodar@Befallen wrote:</cite></p><blockquote><p>Hope it happens soon. The Euro's have been getting the big end of the stick in the wrong place, for quite a while.I do have a question...Is it possible to keep the Euro BG servers active, but make it the default choice for Euro players to connect to American BG servers. But if the client verisons are out of synch/different, it will force Euro players to connct to the Euro BG servers instead?At least, something of that general principal. There is a lot of ways it could be done, a lot of ways the choices can be presented and given to players. It would provide a solution where BGs are never actually "down" for Euro players, there is just small periods of time where getting into a BG map can take longer to join (due to being Euro only) as a result of different client versions?</p></blockquote><p>We have been considering that exact solution, but it's not without problems either. This means we have to have dedicated machines and maintenance on a set of servers that are only used 10% of the time (or less). But the biggest issue is that stat tracking would be separate depending on which BG world you are connected to. So your games on the UK world would not count towards the stats that occur on the NA world. This will become a bigger issue when the seasons start and stats are used to calculate leaderboards and rewards.</p></blockquote><p>so german servers will get the boot you say. seeing as the raid content is super lame i think it may bereasonable to ask for something as amends or so.am i correct that i will never ever be able to do BG because i am on a german server? is this correct rothgar?</p>
Blaidd
05-01-2010, 06:39 AM
<p>Hooray <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Finally we can have a choice of which BG to go into <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
MrWolfie
05-01-2010, 08:04 AM
<p>Of course, if you patched Europe first, then Battlegrounds would be unavailable for a shorter period.</p><p>Currently, you patch US servers at 6am PDT and Euro at 9pm. A total of 15 hours.</p><p>If you delayed patching US servers until 6am the following day, you'd gain 6 hours, as the time difference is only 9 hours (9pm PDT - 6am PDT).</p><p>Also, you'd have the additional benefit of any "bugs" affecting only a small population rather than the entire US playerbase. You'd get a 9 hour window to fix bugs before they hit the bulk of your subscribers, however you'd have to have support in place to catch reports and reaction from Europe. I'm not sure how popular getting the patches first would be with European players though...</p>
Irgun
05-01-2010, 08:44 AM
<p>All you have to do now is to patch valor, innovation and storms english and let us join north american bgs as well, ty.</p>
Nakash
05-01-2010, 07:30 PM
<p>Is it not possible for the localized servers like storms valor innovation etc. to join the US Battlegrounds in english ?if we copy our toons to test copy it works also. Language does not really matter in battlegrounds.</p><p>But playing something other the Gears of Klakanon would matter.</p><p>we would also be happy with the solution to wait for the next patch if we can play at all.</p>
Magnethjelmen2
05-01-2010, 07:42 PM
HURRAY!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU!
Teb_Daniel
05-01-2010, 08:49 PM
<p>Great news! Thanks for the hard work, guys!</p>
Feldorm
05-01-2010, 10:16 PM
<p>Awesome news!</p>
DrMod
05-02-2010, 02:59 PM
<p>This is fantastic news to hear!</p>
MurFalad
05-02-2010, 08:17 PM
<p>Fantastic news, thanks for making this happen!</p>
Alienor
05-03-2010, 05:16 AM
yay!
Seduction
05-03-2010, 02:05 PM
<p>Thank you very much for this solution.</p>
Trawe
05-03-2010, 03:11 PM
<p>but not for people on valor and innovation servr.</p>
snowli
05-16-2010, 03:14 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Avirodar@Befallen wrote:</cite></p><blockquote><p>Hope it happens soon. The Euro's have been getting the big end of the stick in the wrong place, for quite a while.I do have a question...Is it possible to keep the Euro BG servers active, but make it the default choice for Euro players to connect to American BG servers. But if the client verisons are out of synch/different, it will force Euro players to connct to the Euro BG servers instead?At least, something of that general principal. There is a lot of ways it could be done, a lot of ways the choices can be presented and given to players. It would provide a solution where BGs are never actually "down" for Euro players, there is just small periods of time where getting into a BG map can take longer to join (due to being Euro only) as a result of different client versions?</p></blockquote><p>We have been considering that exact solution, but it's not without problems either. This means we have to have dedicated machines and maintenance on a set of servers that are only used 10% of the time (or less). But the biggest issue is that stat tracking would be separate depending on which BG world you are connected to. So your games on the UK world would not count towards the stats that occur on the NA world. This will become a bigger issue when the seasons start and stats are used to calculate leaderboards and rewards.</p></blockquote><p>I don't think we care nearly as much about the leaderboard system, as about actually having access to matches, and therefore earning full sets pvp gear within weeks/months, not several years, or never (for anyone who can't play weekends).</p><p>And why not have a seperate leaderboard just for the days we are out of patch sync.</p><p>Or (shock horror world ending strange ideas omg americans not first????!!!?!?! <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> ) patch the uk servers the hotfixes first, and then the american servers 5 hrs later, rather than the uk servers 17hrs after the american ones.</p><p>It will be great to have a playerbase to compete with when/if Uk servers can enter US BG, please think of a solution for the poor german and french servers though. Having only 1 token currency is such a good idea, I don't understand why it can't be implemented yesterday it's a great short term fix for all servers, and for the 60%-ish (according to poll on that site that can't be mentioned) who play smugglers for the tokens not because they enjoy it.</p>
Neskonlith
05-16-2010, 05:25 PM
<p><cite>snowline wrote:</cite></p><blockquote><p>...please think of a solution for the poor german and french servers though.</p></blockquote><p><span style="color: #ff0000;">If only it were possible to disable the problem chats to bypass language issues, and let the International Language of Knives do all the speaking!</span></p><p><span style="color: #ff0000;"><img src="/eq2/images/smilies/908627bbe5e9f6a080977db8c365caff.gif" border="0" /></span></p>
Vraeth
05-22-2010, 10:40 AM
<p>is it still going to happen next week?</p>
Bremer
05-22-2010, 10:44 AM
<p><cite>Neskonlith wrote:</cite></p><blockquote><p><cite>snowline wrote:</cite></p><blockquote><p>...please think of a solution for the poor german and french servers though.</p></blockquote><p><span style="color: #ff0000;">If only it were possible to disable the problem chats to bypass language issues </span></p></blockquote><p>The language is no problem. If all the stuff tranlated on the server would become English and the local text stays German/French, the chat window text would look pretty much like crap. So basically unchanged.</p>
Ghouti
05-25-2010, 03:08 AM
So any news if this is going to happen within a short period ? I just read the update notes for GU56 and it didn't mention anything about this subject. So i gather it did not make it to the update yet. Hopefully we will be able to join them shortly, as the possibility of doing BG from lvl 30 is great but i doubt we'll see one on the UK servers lol
Rothgar
05-25-2010, 04:43 AM
<p>This will not go live with GU56 but should happen with the next available hotfix either later this week or early next week.</p>
thog_zork
05-25-2010, 08:10 AM
<p>what is with a solution for localized customers ?</p><p>BG are not firing at all <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
snowli
05-26-2010, 08:22 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>This will not go live with GU56 but should happen with the next available hotfix either later this week or early next week.</p></blockquote><p>Great thanks for the work!</p><p>*cough* 1 token type for buying pvp gear not 3, so poor german and french servers have a chance at pvp gear, and anyone who hates a particular match type can play the game types they enjoy - afterall the mark or shard systems don't force you to do every instance an equal amount of times in order to purchase any gear!!</p>
Trawe
05-27-2010, 08:13 AM
<p><strong>yesterday we were advertising for people in 80-89 chat and the custom chatchannel we created forthe two german server innovation and valor. in 5 hrs playtime there were 5 matches klak and at midnightwe managed to run a garnak match 7 vs 7.seriously seeing the new gear is a punch in the face. sad thing is this :</strong></p><p><strong></strong></p><p><strong>yesterday there were some new players testing bgs and they really wanted to try all zonesbut couldnt. how are we supposed to get new players excited for bg if all they can do is 2 vs 2 klaks mostly.</strong></p><p><strong>halas was a fraud aswell - it´s very lulzy and pleasing knowing you don´t "exclusevly" punch localised servers in the nuts.</strong></p><p><strong>so in order to get ONE pvp gear so they can compete ( because new players dont automatically have acces to basic raidgear ) they at least need to attend and win 15 garnak matches. so that means at least 3 montheveryday asking in channels if people wanna do x2. you can have like 3 matches a week if you are very lucky.</strong></p><p><strong>this is for ONE PIECE OF PVP GEAR. now people might say "well you dont have matches so you dont need gear"which is correct BUT people would likely be more interested in bg if the stuff would be accessible.</strong></p>
Magnethjelmen2
06-01-2010, 05:56 PM
/bump Any news on when this goes live?
Vraeth
06-03-2010, 05:24 AM
<p>2 hotfixes went in since gu56, and still nothing. any news?</p>
Masuma
06-04-2010, 04:45 AM
<p>Can we please have an update when this will happen?`Think i read a dev post saying, by the end of last or this week and its friday now. Battleground is pretty much dead for us at most times. Can't wait joining US BG.</p><p>PS would be awesome if it would work this weekend already!!! <img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" /></p>
snowli
06-04-2010, 04:52 AM
<p>Any chance of an updated ETA, please?</p>
Vraeth
06-04-2010, 06:06 AM
3rd hotfix and counting
Magnethjelmen2
06-04-2010, 08:40 PM
<p>/bump <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
Kanaellars
06-04-2010, 08:54 PM
<p>I wouldnt expect this any time soon guys.</p><p>It is very clear that the UK and EURO populations mean absolutely nothing to SOE, so why should they support us?</p><p>SOE has very little respect for any of its playerbase (I mean, look at the BG armor, even if you CAN get it, by the time you have half a set, theres going to be NEW stuff out, with a +1 more to stats for another 100 tokens), so with that being the case, why would they even pause to consider that small percentage of players in other "countries".... you know, those mythical places that most Americans have never heard of.</p><p>The worst of it is, I AM am American, married a UK girl and moved over here.... so I have seen the other side, and I know just how bad SOE really does treat the UK/EURO players.</p>
Vraeth
06-05-2010, 04:35 AM
<p>yea i actually believe it when i see it. im not holding my breath just pointing out that words mean nothing, actions (or lack of them) do.</p>
Kanaellars
06-05-2010, 06:42 PM
<p>Its interesting..... looking back, he says "The end of May", but not which year....</p><p>Just think guys.... only about 11 1/2 months till we get merged!!!!!!</p>
Trawe
06-06-2010, 07:03 AM
<p>be glad you don´t play on a russian/ french or german server <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
Rothgar
06-06-2010, 03:50 PM
<p>June 8th (Tuesday) is when we are shooting for turning this on, assuming everything is working correctly.</p><p>We hotfix on tuesdays. GU56 was released May 25th. June 1st was the next hotfix date, the day after a national holiday and we weren't ready for it to go live. June 8th is the next window that we had.</p>
gundali
06-06-2010, 04:33 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>June 8th (Tuesday) is when we are shooting for turning this on, assuming everything is working correctly.</p><p>We hotfix on tuesdays. GU56 was released May 25th. June 1st was the next hotfix date, the day after a national holiday and we weren't ready for it to go live. June 8th is the next window that we had.</p></blockquote><p><span style="font-family: impact,chicago; color: #ff0000; font-size: xx-large;">BAZINGA!</span></p>
Trawe
06-06-2010, 04:36 PM
<p>directly in my face per say <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> i hate you so much <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>
Masuma
06-06-2010, 06:13 PM
<p>thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>actually i dont mean to say "thx for the update <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />" I was just being nice. What i really meant to say was:</p><p>"thx for the update and im really looking forward to it. But why is it so difficult to have somebody writing ONE sentence with an update for us when you realize is will delay a week. "</p>
snowli
06-06-2010, 06:59 PM
<p>Cheers for the update <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Rothgar
06-07-2010, 01:04 AM
<p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p>thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>actually i dont mean to say "thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />" I was just being nice. What i really meant to say was:</p><p>"thx for the update and im really looking forward to it. But why is it so difficult to have somebody writing ONE sentence with an update for us when you realize is will delay a week. "</p></blockquote><p>Honestly, because I'm juggling about 20 issues right now and merging UK and US battlegrounds is one of the lowest priorities. This isn't one of our scheduled tasks, we've been doing it "on the side" to try to get it done now rather than waiting for it to come around in 6 months. If it weren't for the effort of a couple of our programmers working this in around their other tasks, you'd be waiting on it even longer. So from my standpoint, its not delayed a week. You're getting it much sooner than you'd normally be getting it.</p>
Trawe
06-07-2010, 03:55 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p>thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>actually i dont mean to say "thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />" I was just being nice. What i really meant to say was:</p><p>"thx for the update and im really looking forward to it. But why is it so difficult to have somebody writing ONE sentence with an update for us when you realize is will delay a week. "</p></blockquote><p>Honestly, because I'm juggling about 20 issues right now and merging UK and US battlegrounds is one of the lowest priorities. This isn't one of our scheduled tasks, we've been doing it "on the side" to try to get it done now rather than waiting for it to come around in 6 months. If it weren't for the effort of a couple of our programmers working this in around their other tasks, you'd be waiting on it even longer. So from my standpoint, its not delayed a week. You're getting it much sooner than you'd normally be getting it.</p></blockquote><p>while i appreciate your honesty here, this is one of the biggest reasons why eq2 will always be struggling for population.i understand you don´t make decisions on what you have to do but this mindset regarding customers is wrong.</p>
feldon30
06-07-2010, 04:00 AM
<p>Again, it goes back to. Do we want developer communication or not? This is just the nature of software design. Things always slip. During planning, you identify issues A-F. Once you start developing, you find issues G-J. Once you start testing, you find issues K-O. And once you put it on the servers and people start testing it, you find issues P-S. I don't mind hearing news of features even if they slip later on. The alternative is complete radio silence until patch day.</p>
Masuma
06-07-2010, 05:40 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p>thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>actually i dont mean to say "thx for the update <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />" I was just being nice. What i really meant to say was:</p><p>"thx for the update and im really looking forward to it. But why is it so difficult to have somebody writing ONE sentence with an update for us when you realize is will delay a week. "</p></blockquote><p>Honestly, because I'm juggling about 20 issues right now and merging UK and US battlegrounds is one of the lowest priorities. This isn't one of our scheduled tasks, we've been doing it "on the side" to try to get it done now rather than waiting for it to come around in 6 months. If it weren't for the effort of a couple of our programmers working this in around their other tasks, you'd be waiting on it even longer. So from my standpoint, its not delayed a week. You're getting it much sooner than you'd normally be getting it.</p></blockquote><p>please read my post again, i said "But why is it so difficult to have <strong>somebody </strong>writing ONE sentence with an update for us", it could be anybody that takes care of the community and can pass information.</p><p>I won't argue and criticize SOE's information/communication/europe policy further because mostly I am looking forward to be able to have a real BG experience.</p><p>Big thanks to those devs who gave us extra attention and make merged BG happen sooner for us.</p>
MrWolfie
06-07-2010, 06:51 AM
<p><cite>Trawe wrote:</cite></p><blockquote><p>while i appreciate your honesty here, this is one of the biggest reasons why eq2 will always be struggling for population.i understand you don´t make decisions on what you have to do but this mindset regarding customers is wrong.</p></blockquote><p>This and the fact that something like BG should have arrived merged in the first place is why SOE have such a poor reputation.</p><p>It's not "getting it much sooner than you'd normally be getting it" because we should have gotten it when BG went live. You all should have done your jobs properly and gotten things RIGHT FIRST TIME.</p><p>Getting things right first time should be SOE's primary focus, and when you get it wrong (which is actually acceptable, we're all only human, after all) you examine WHY IT WENT WRONG and plan to avoid those same mistakes again in the future.</p><p>If you don't do this you will repeat the errors over and over again. And, currently, you do.</p>
Herme
06-07-2010, 11:02 AM
<p><cite>Aemm@Splitpaw wrote:</cite></p><blockquote><p><cite>Trawe wrote:</cite></p><blockquote><p>while i appreciate your honesty here, this is one of the biggest reasons why eq2 will always be struggling for population.i understand you don´t make decisions on what you have to do but this mindset regarding customers is wrong.</p></blockquote><p>This and the fact that something like BG should have arrived merged in the first place is why SOE have such a poor reputation.</p><p>It's not "getting it much sooner than you'd normally be getting it" because we should have gotten it when BG went live. You all should have done your jobs properly and gotten things RIGHT FIRST TIME.</p><p>Getting things right first time should be SOE's primary focus, and when you get it wrong (which is actually acceptable, we're all only human, after all) you examine WHY IT WENT WRONG and plan to avoid those same mistakes again in the future.</p><p>If you don't do this you will repeat the errors over and over again. And, currently, you do.</p></blockquote><p>You'll never please the masses. Be thankful you get dev response at all. Try following the tank forums, the most attention we get is a lock because a thread wanders off track.</p><p>Should all the servers have been merged from the get go? Maybe. Maybe SoE didn't realize how low the queue times would be for Splitpaw, it's not as if something like this has ever been introduced in this game before. They couldn't have anticipated everything. Then, even though it wasn't/isn't a big priority for them, a couple individuals on the team went out of their way to ensure the merge happened ahead of schedule, and SoE is still criticized about their customer service and dev response. </p><p>All I have seen from this thread is a dev team bending over backwards trying to improve a specific player base' gaming experience, and they're still told they aren't doing enough. At least give them a small thank you before putting them back to the whip. That other site has a dev tracker, have you looked at how often Rothgar posts? He's replying to several issues multiple times a day.</p><p>Just because a dev isn't specifically replying to this individual problem every time someone asks a question about it doesn't mean they aren't working on it. He let the thread slip for 5 days, wow. It took 4 days for my last petition to be answered.</p>
Rothgar
06-08-2010, 04:54 AM
<p>This week's hotfix has been postponed until Thursday due to a couple of issues that didn't pass QA in time. Since I mentioned that this change would go live on Tuesday, I wanted to give you a heads up.</p>
Vraeth
06-08-2010, 05:48 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>This week's hotfix has been postponed until Thursday due to a couple of issues that didn't pass QA in time. Since I mentioned that this change would go live on Tuesday, I wanted to give you a heads up.</p></blockquote><p>thanks <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Masuma
06-08-2010, 05:55 AM
<p>thank you <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
snowli
06-08-2010, 10:59 AM
<p>Thanks for the update.</p>
Trawe
06-08-2010, 12:04 PM
<p><cite>Strayslayer@Butcherblock wrote:</cite></p><blockquote><p><cite>Aemm@Splitpaw wrote:</cite></p><blockquote><p><cite>Trawe wrote:</cite></p><blockquote><p>while i appreciate your honesty here, this is one of the biggest reasons why eq2 will always be struggling for population.i understand you don´t make decisions on what you have to do but this mindset regarding customers is wrong.</p></blockquote><p>This and the fact that something like BG should have arrived merged in the first place is why SOE have such a poor reputation.</p><p>It's not "getting it much sooner than you'd normally be getting it" because we should have gotten it when BG went live. You all should have done your jobs properly and gotten things RIGHT FIRST TIME.</p><p>Getting things right first time should be SOE's primary focus, and when you get it wrong (which is actually acceptable, we're all only human, after all) you examine WHY IT WENT WRONG and plan to avoid those same mistakes again in the future.</p><p>If you don't do this you will repeat the errors over and over again. And, currently, you do.</p></blockquote><p>You'll never please the masses. Be thankful you get dev response at all. Try following the tank forums, the most attention we get is a lock because a thread wanders off track.</p><p>Should all the servers have been merged from the get go? Maybe. Maybe SoE didn't realize how low the queue times would be for Splitpaw, it's not as if something like this has ever been introduced in this game before. They couldn't have anticipated everything. Then, even though it wasn't/isn't a big priority for them, a couple individuals on the team went out of their way to ensure the merge happened ahead of schedule, and SoE is still criticized about their customer service and dev response. </p><p>All I have seen from this thread is a dev team bending over backwards trying to improve a specific player base' gaming experience, and they're still told they aren't doing enough. At least give them a small thank you before putting them back to the whip. That other site has a dev tracker, have you looked at how often Rothgar posts? He's replying to several issues multiple times a day.</p><p>Just because a dev isn't specifically replying to this individual problem every time someone asks a question about it doesn't mean they aren't working on it. He let the thread slip for 5 days, wow. It took 4 days for my last petition to be answered.</p></blockquote><p>i disagree with you there. aemm is pretty much on spot imho. they already had this issue. for europeansit is like pvp launch 2.0.when they introduced pvp they made the mistake by seperating european servers from the us servers.none of the former EU pvp server exist anymore. also during BETA of SF there have been plenty of peoplesaying they must not seperate EU from US BG population or it will fail for the EU customers.they basically just ignored everything that´s happened in the past plus playerbase pleas and just did the samething again. you also don´t need to defend rothgar because no one was saying anything bad towards him.no one actually blames any particular dev. don´t expect me to be overly fancy about some one liners from a dev either.it´s good he replies but also very much due for the lots and lots of broken promises they made and still do.</p><p>edit : and with "they" i mean whoever makes such decision/ promises in short soe <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Masuma
06-10-2010, 04:17 PM
<p>has it happened yet?</p>
Dimmulola
06-10-2010, 05:49 PM
<p>no merger, according to Kiara it wasn't planned! funz!</p>
Vraeth
06-10-2010, 05:53 PM
<p>14 hours downtime and they failed</p>
Dimmulola
06-10-2010, 05:56 PM
<p>So Rothgar, according to Kiara:</p><p><em>No, that's him telling you that it's something the team is working on.</em></p><p><em>At no point did we ever announce that that merge was being done today.</em></p><p><em>You assumed. Until the announcement is officially made, it's still an in progress thing and you should not look for it to be lurking. And when the official announcement is made, it will be VERY prominently posted in several places</em></p><p>Although i greatly appreciate your feedback to us, as one of the better peeps at soe. Is there any worth in you posting at all here since everything you say is not to be trusted unless its officially announced somewhere?</p>
DrMod
06-10-2010, 06:04 PM
<p>I am a pretty patient person, but it is starting to get a bit beyond a joke now.</p><p>I think it is safe to say that anyone reading this thread probably expected the merge to happen today, what with all the previous comments plus the extended downtime, and was pretty happy that it was going to. But to then have that comment by Kiara, well, makes you wonder...</p>
Nebbeny
06-10-2010, 06:09 PM
Seven hours? If you weren't merging BG servers, why were they taken down and why did we have such a massive downtime for all the minor posted changes, I'll make another assumption (an actual assumption this time), that something went wrong and now we're being told it wasn't planned so no failure needs to be admitted. Awesome.
Dimmulola
06-10-2010, 06:11 PM
<p>Failures can happen, you cant plan everything perfectly. But atleast be honest and state that! Don't deny anything was planned!</p>
Rothgar
06-10-2010, 06:12 PM
<p>The extended downtime was due to replacing some network infrastructure that was responsible for some of the recent outtages. It had nothing to do with the game team or game itself, but while they were working on the network hardware in that datacenter, there could obviously be no connectivity to the servers.</p><p>This downtime had nothing to do with the hotfix. We simply decided to do the hotfix during the network outtage so you weren't subjected to an additional downtime.</p><p>I'll look into the BG issue and respond later when I have more details.</p>
Samulbrar
06-10-2010, 06:14 PM
This post has moved: <a href="/eq2/posts/preList.m?topic_id=450973&post_id=5344408" target="_blank" rel="nofollow">/eq2/posts/preList.m?topic_id=45097...post_id=5344408</a> Posting the same post in several threads is a bad idea.
Dimmulola
06-10-2010, 06:15 PM
<p>Thanks Rothgar, get SOE to pay you double the amount youre getting and make you work double time as communication person <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
pinba11
06-10-2010, 06:28 PM
<p>I am totally gutted , been waiting with excitement all day to kill some fresh meat...</p><p>Await ur info Rothgar.</p>
gundali
06-10-2010, 06:54 PM
<p>I'm drawing the assumption that Rothgar felt that it could have been put in during this downtime, with the assistance of those hard working programmers he's mentioned earlier in the thread.</p><p>However during this downtime those higher in the chain of command decided that it wasn't a priority issue and have shelved it for the current time. This unfortunately leaves Rothgar way out on a limb with us, the player base that had expected the connection today.</p><p>Again, though i doubt this will be the final line, we'll be insulted with a couple of posts similar to the one that Kiara has already dropped and we'll have to go through this again at some later date.</p><p>In the meantime I can only urge people posting here to act respectfully towards Rothgar.</p><p>Unless i'm totally in the wrong, in which case i'll return to my corner and replace the tinfoil hat.</p>
Rothgar
06-10-2010, 07:08 PM
<p><cite>gundalini wrote:</cite></p><blockquote><p>I'm drawing the assumption that Rothgar felt that it could have been put in during this downtime, with the assistance of those hard working programmers he's mentioned earlier in the thread.</p><p>However during this downtime those higher in the chain of command decided that it wasn't a priority issue and have shelved it for the current time. This unfortunately leaves Rothgar way out on a limb with us, the player base that had expected the connection today.</p><p>Again, though i doubt this will be the final line, we'll be insulted with a couple of posts similar to the one that Kiara has already dropped and we'll have to go through this again at some later date.</p><p>In the meantime I can only urge people posting here to act respectfully towards Rothgar.</p><p>Unless i'm totally in the wrong, in which case i'll return to my corner and replace the tinfoil hat.</p></blockquote><p>*hands you a hat* <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Ok, I just met with Kiara, Brasse and Smokejumper to work out the details and make sure everyone was in the loop. First off, I'll apologize to Kiara for not keeping community in the loop about these plans officially. As I mentioned in an earlier post, this was something we squeezed in around our normal priorities so it didn't exist on any official plans or announcements and thats why I failed to communicate the change to our community team. These are the risks we take when we try to work something in quickly.</p><p>Secondly, there was a miscommunication on the team which led to the "switch" not being flipped this morning during the downtime. We're making those configuration changes now and hope to get it working without having to bounce any servers. </p><p>Just to re-iterate, no one was standing in the way of making this happen, we just risk more communication issues when attempting to do something outside of our regularly-scheduled tasks. I'll try to be more clear in the future if something like this happens so that you understand that everything is being done in our best efforts.</p><p>Thanks for your patience!</p>
Mezza
06-10-2010, 07:09 PM
<p>LOL, you have to laugh or you'd cry. Honestly everyone I spoke with took Rothgars post as this being the time we would be merging. I mean why post about the delay to the hotfix in this thread if not? Ah well I am now even more impressed that a 7 hour update took over 14. Don't get me wrong I hold you in high regard Rothgar so don't take this as a personal snipe at yourself, but today has totally wound me up. Totally zero communication today meant I was sat at a pc waiting for the servers to come back up for 7 hours.</p><p>Looking back at that wasted time has made me wonder whether I am totally mental. It is the age old "typical on my day off" affair but that isn't what bothers me. Servers were planned to return at 2pm here and we had absolutely no communication until around 6pm. At this time we were told they would be back up "shortly". Worth waiting for then, or so I thought. I gave up after a further 2-3 hours.</p><p>I'll be honest, I am not even sure if it is worth posting this anyway. I'm sure I will be just put down as another whiny sod that just looks for the first reason to have a moan.</p>
Rothgar
06-10-2010, 07:27 PM
<p>It looks like we're going to have to bounce the US Battlegrounds world in order to get all of this working. We'll get started on that now.</p>
MrWolfie
06-10-2010, 07:38 PM
<p><cite>Monkeymezza@Runnyeye wrote:</cite></p><blockquote><p>LOL, you have to laugh or you'd cry.</p></blockquote><p>ROFLMAO. I could have called this one. Oh wait, I did.</p>
Rothgar
06-10-2010, 10:30 PM
<p>Ok, we had a technical issue getting all of the servers to talk to each other correctly, but that *should* be solved now. US Battlegrounds is back up and populating. If the UK players could queue up and let me know if you're making it into matches, I would appreciate it.</p><p>Thanks!</p>
Scythien
06-10-2010, 11:42 PM
Been queueing First Available for 35 mins, friend been queued for around 20 mins before that. Nothing. And it's near 4am so should prob get some sleep..
Rothgar
06-10-2010, 11:53 PM
<p><cite>Scythienne@Splitpaw wrote:</cite></p><blockquote>Been queueing First Available for 35 mins, friend been queued for around 20 mins before that. Nothing. And it's near 4am so should prob get some sleep..</blockquote><p>It seems like you should have gotten a match after that amount of time. We'll look into it more tomorrow morning when its peak time for you guys.</p>
Alienor
06-11-2010, 03:49 AM
I am beginning to wonder if Kiara codes as well as Rothgar does communicating... <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> If there is ever an "Employee of the month" poll please let me know.
Vraeth
06-11-2010, 04:46 AM
<p>odd, i've been q'd for bg for 80 minutes when the window popped. i accept and then get the message that bg is not available and then a few seconds later i am removed from q</p>
Vraeth
06-11-2010, 05:23 AM
<p>another 35 minute waiting, same result</p>
Masuma
06-11-2010, 05:23 AM
<p>9:22 UK time: i just queued for first available, got a gears match immediately, accepted, did not zone into battleground but got the message "Battlegrounds are currently unavailabe. You are no longer queued for a battleground match."</p>
GONYLIN
06-11-2010, 10:46 AM
<p>Four of us queued for first available this morning so should have at least got a 2v2 gears - but nothing;(</p>
GONYLIN
06-11-2010, 11:51 AM
<p>Just queued twice for aboout 30 mins each time - got same result as Shalin and Vreath above - finally got invite then no BG available message. Any update on progress/ETA of fix?</p>
Scythien
06-11-2010, 12:08 PM
<p><cite>GONYLIN wrote:</cite></p><blockquote><p>Any update on progress/ETA of fix?</p></blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>We'll look into it more tomorrow morning when its peak time for you guys.</p></blockquote><p> L2R</p>
Rothgar
06-11-2010, 02:03 PM
<p>We discovered a bug thats going to require a hotfix to repair. We should be able to have this fixed next Tuesday but until then we will turn the UK Battlegrounds back on so it will be available over the weekend.</p><p>Sorry for the trouble. We will continue to work on this until we get it resolved.</p>
Vraeth
06-11-2010, 07:29 PM
<p>bg isnt working anymore, getting kicked out immediately before entering bg, with truancy</p><p>on a related note, remove or rethink truancy pls, as in its current state it causes more trouble than does good</p>
Masuma
06-11-2010, 08:36 PM
<p>UK BG are working</p>
Trawe
06-13-2010, 02:17 PM
<p>so what about the rest of the european subscribers? any apologies or something to offer for your misleading advertisement which is still online btw :</p><p><a href="http://everquest2.com/gameinfo/battlegrounds" target="_blank" rel="nofollow">http://everquest2.com/gameinfo/battlegrounds</a></p><p>"<strong>Treten Sie serverunabhängig</strong> in den spannendsten und härtesten SgS-Kämpfen gegen Ihre Freunde an! Für Spieler, die Charaktere der Stufen 80 - 90 besitzen"</p><p>bolded part means the add says i am able to join bg server-independent.. rothgar is a nice guy - we all agree butthe problem is not solved for the rest of the european players. please don´t further ignore us. i´m not adressing thisdirectly to rothgar but to whom it may concern.</p>
Dimmulola
06-15-2010, 01:46 PM
<p>Checked BG's 5 minutes ago, we are still not merged with the US pool...</p>
Masuma
06-15-2010, 01:59 PM
<p>we dont get patched until tomorrow morning, check anouncement</p>
Vraeth
06-15-2010, 07:32 PM
<p>im in doubt a bit. no announcement since the last update, the hotfix already hit the us servers, we get it tomorrow. and in the initial post rothgar said when the servers are not in sync we will not be able to join any bg. the only hope might be that it isnt true before the 'merge' since eu bg is still running. well, we'll see it tomorrow..</p>
Vraeth
06-16-2010, 04:29 AM
Unable to add you to the queue for the first available battleground. Battlegrounds are currently unavailable.
pinba11
06-16-2010, 04:32 AM
<p><cite>Vraeth@Runnyeye wrote:</cite></p><blockquote>Unable to add you to the queue for the first available battleground. Battlegrounds are currently unavailable.</blockquote><p>Same ...... bah !</p>
JohnDoe0057
06-16-2010, 05:47 AM
<p>0947 london time</p><p>Battlegounds are unavailable, any eta?</p><p>Thank you</p>
gundali
06-16-2010, 07:22 AM
<p>11.20 now and still not avaliable.</p><p>I realise it's early doors for the US. But don't they check these hotfixes have gone live?</p>
pinba11
06-16-2010, 08:14 AM
<p>Im thinking due to not having it stated in the Hotfix notes that it hasnt been put in , after what occured last thursday with communication between Rothgar and Kiara a little vague i would expect that it wouldnt happen that way for a 2nd time.</p>
<p><img src="/eq2/images/smilies/1cfd6e2a9a2c0cf8e74b49b35e2e46c7.gif" border="0" /> Unable to add to qeue.. Battlegrounds currently unavailable... 12.52 gmt..</p><p>/yawn.. I'm getting bored, need more tokens</p>
<p>Anymore news when it will be working?</p>
Masuma
06-16-2010, 04:03 PM
<p>update please?</p>
Dimmulola
06-16-2010, 05:20 PM
<p>huh what? ow euro's having a problem again? bunch of whiners they are, who cares about em! no reason to communicate!</p>
snowli
06-16-2010, 06:35 PM
<p>OI! My girlfriend and I are drunk and we want to kill people, sort it out! <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>Seriously, please leave the UK BG's servers on, while joining the US BG's isn't working!</p>
Vraeth
06-16-2010, 06:44 PM
<p>agreed. either sort out us bg finally or give us uk bg back until you can do it for real</p>
Vraeth
06-17-2010, 03:48 AM
<p>bg still unavailable. i hope it wont be down til the next hotfix goes live...please give us uk bg back</p>
Kincaid
06-17-2010, 05:44 AM
<p>Any news for when Battlegrounds in some shape or form is available for Splitpaw and Runnyeye server users?</p>
Masuma
06-17-2010, 06:47 AM
<p><span ><p>Last week it sounded a lot like we would join US BG after the next patch which was yesterday:</p><p><cite>Rothgar wrote:</cite></p><blockquote><p>[...]</p><p>Secondly, there was a miscommunication on the team which led to the "switch" not being flipped this morning during the downtime. We're making those configuration changes now and hope to get it working without having to bounce any servers.</p></blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>It looks like we're going to have to bounce the US Battlegrounds world in order to get all of this working. We'll get started on that now.</p></blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>Ok, we had a technical issue getting all of the servers to talk to each other correctly, but that *should* be solved now. US Battlegrounds is back up and populating. If the UK players could queue up and let me know if you're making it into matches, I would appreciate it.</p><p>Thanks!</p></blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>We discovered a bug thats going to require a hotfix to repair. We should be able to have this fixed next Tuesday but until then we will turn the UK Battlegrounds back on so it will be available over the weekend.</p><p>Sorry for the trouble. We will continue to work on this until we get it resolved.</p></blockquote><p> Yet the patchnotes do not mention it at all.</p><p>Instead UK BG is down for over 24 hours and I can not see any statement about it, not even a "yes we know about the problem and try to fix it" or "we cant fix it atm". Please give us some sign of life.</p></span></p>
gundali
06-17-2010, 07:19 AM
<p>Doesn't SoE have a person responsible for managing the forums and responding to community issues?</p>
Alienor
06-17-2010, 08:09 AM
<p><cite>Gorefather@Splitpaw wrote:</cite></p><blockquote><p>Doesn't SoE have a person responsible for managing the forums and responding to community issues?</p></blockquote><p>Sure they have. Just not 7x24 and with initial reaction time of less than an hour. What did you expect <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />?</p>
Whispersoftly
06-17-2010, 08:38 AM
<p><p><span style="font-size: 9pt; color: black; font-family: "Verdana","sans-serif";"></span></p><span style="font-size: 9pt; color: black; font-family: "Verdana","sans-serif";">Come on SOE, this is the way this game keeps going, excellent ideas and hard work on the dev team keep getting lost due to bad comms and/or poor execution of patches (and poor execution can be mitigated to a degree with good comms)</span></p><p><span style="font-size: 9pt; color: black; font-family: "Verdana","sans-serif";">Why is Domino one of the most respected SOE person in the eyes of the SOE community ..... Excellent communication skills</span></p><p><span style="font-size: 9pt; color: black; font-family: "Verdana","sans-serif";">Put Domino in charge of communications and even if nothing changes ingame in the next month, being kept involved in the progress and future strategy ideas will stop the community threatening (or actually) cancelling their subscriptions</span></p><p style="margin: 0cm 0cm 10pt;"><span style="font-size: small; font-family: Calibri;"> </span></p>
Masuma
06-17-2010, 08:41 AM
<p><cite>Alienor wrote:</cite></p><blockquote><p><cite>Gorefather@Splitpaw wrote:</cite></p><blockquote><p>Doesn't SoE have a person responsible for managing the forums and responding to community issues?</p></blockquote><p>Sure they have. Just not 7x24 and with initial reaction time of less than an hour. What did you expect <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />?</p></blockquote><p>it is not about getting a reaction within an hour. the problem exists for over 30 hours.</p>
Dimmulola
06-17-2010, 09:39 AM
<p>30 hours, well.... Atleast they haven't denied that the patch wasn't to take place! yet.....</p>
gundali
06-17-2010, 10:22 AM
<p><cite>Alienor wrote:</cite></p><blockquote><p><cite>Gorefather@Splitpaw wrote:</cite></p><blockquote><p>Doesn't SoE have a person responsible for managing the forums and responding to community issues?</p></blockquote><p>Sure they have. Just not 7x24 and with initial reaction time of less than an hour. What did you expect <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />?</p></blockquote><p>Please read the the full timeline of this thread and our issues.</p><p>We've raised valid concerns and been polite throughout, please keep your nonsensical feedback to yourself.</p>
Alienor
06-17-2010, 11:10 AM
I am sorry that I am too stupid to understand your highly sophisticated question (which is nonsensical to me). Of course they have that person, namely Kiara. You already know that. So, what is it what you really want to ask? What did you expect? They took over 3 month to even find a solution for providing their most recent expansion for non-US customers. In EU we are just not in the position to "demand" things at all or in a timely manner. We are second class and can be happy to play on BG at all, unlike the folks on the localized servers. You know this also. There is no need to bash me. For you it might be important; their view is a little bit up in this thread.
gundali
06-17-2010, 11:49 AM
<p><cite>Alienor wrote:</cite></p><blockquote>I am sorry that I am too stupid to understand your highly sophisticated question (which is nonsensical to me). Of course they have that person, namely Kiara. You already know that. So, what is it what you really want to ask? What did you expect? They took over 3 month to even find a solution for providing their most recent expansion for non-US customers. In EU we are just not in the position to "demand" things at all or in a timely manner. We are second class and can be happy to play on BG at all, unlike the folks on the localized servers. You know this also. There is no need to bash me. For you it might be important; their view is a little bit up in this thread.</blockquote><p>I'm sorry that you are prepared to be treated as a 'second class' customer. Myself and several others in this thread however are not.</p>
Shareana
06-17-2010, 01:26 PM
<p>Are we done fighting amongst ourselves here? I will mention this to Kiara and see if hshe has heard anything, that is about the extent of my capabilities in this <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
Vraeth
06-17-2010, 01:39 PM
<p><cite>Shareana wrote:</cite></p><blockquote><p>Are we done fighting amongst ourselves here? I will mention this to Kiara and see if hshe has heard anything, that is about the extent of my capabilities in this <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>thanks, we appreciate it</p>
JohnDoe0057
06-17-2010, 01:40 PM
<p>How about go and find out whats going on?</p>
Shareana
06-17-2010, 01:49 PM
<p><cite>Farqinator@Splitpaw wrote:</cite></p><blockquote><p>How about go and find out whats going on?</p></blockquote><p>Lol, I would, but I am on the other side of the country <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> * wink*</p><p>Care to pay for my airfare?</p>
Dimmulola
06-17-2010, 01:56 PM
<p><cite>Shareana wrote:</cite></p><blockquote><p>Are we done fighting amongst ourselves here? </p></blockquote><p>Well if we had ANY respones whatsoever during the 2 days perhaps we werent "fighting among ourselves". Or perhaps we should feel priviliged to get a response, if any, in 48 hours.... We are Euro trash after all.</p>
Masuma
06-17-2010, 02:31 PM
<p><a href="http://forums.station.sony.com/eq2/posts/list.m?start=0&topic_id=481238#5349224" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...=481238#5349224</a></p><p>Thanks for the link to BG forums. It is not that i did not know where to find it, it is just that I wasn't sure it is getting attention.</p>
Feydakeen
06-17-2010, 02:45 PM
<p>Come on !!! This is totally unacceptable, or SOE explains what the hell is going on, or they fix BG immediately !!!</p>
Rothgar
06-17-2010, 03:02 PM
<p>We are looking into the problem and will have answers for you soon.</p>
Dimmulola
06-17-2010, 03:38 PM
<p>"soon" well its an initial response from SOE, but you have to agree with everyone else that "soon" is totally out of place?</p>
Masuma
06-17-2010, 03:44 PM
<p>yes i thought too, by now more response would have been nice. but on the other hand, i rather want them be fixing this now than typing.</p>
Sunshi
06-17-2010, 08:05 PM
<p>works atm but does not seem to be "merged" with US yet</p>
Rothgar
06-17-2010, 08:11 PM
<p><cite>Sunshine wrote:</cite></p><blockquote><p>works atm but does not seem to be "merged" with US yet</p></blockquote><p>That's correct. We've brought the UK Battlegrounds back up until we can fix the issue with the merger. At this point I'm not able to make any promises as to when the merge will be functioning. We still have a couple of kinks to work out.</p>
Dimmulola
06-18-2010, 05:22 AM
<p>So many announcements, so much waiting, such a long time no information after fok ups and now were still stuck with the situation prior to all this mess?</p><p>If SOE wants that this game actually gets played focus on your players who already play instead of creating new crappy starter zones who only get played by one new or returning player. There is so much going wrong on all sorts of levels at SOE its insane.</p>
nofish
06-20-2010, 09:08 AM
<p><span >If SOE wants that this game actually gets played focus on your players who already play = Thrue</span></p><p>ETA ?</p>
guillero
06-21-2010, 07:01 AM
<p>I think a little bit more respect towards Rotghar is in place here.</p><p>When they say they have been coding this next to their designated tasks, it often means they have been doing it outside their regular working hours aka overtime.</p><p>So show a little bit more gratitude in what they trying to do for us!</p><p>That's all.</p>
Feydakeen
06-21-2010, 07:30 AM
<p>Lack of respect has nothing to do with this. There would have been no or hardly any whining if there had been any announcement about problems with BG merging etc. It's just the way the PR and communication have been handled is just way wrong.</p><p>You cannot close BG for days without even any notification, what is wrong or even when there will be a solution. I have respect enough for the people on SOE staff payroll. I have transferred an alt of mine over to USA servers just to play BG and get tokens, cause i was so sick an tired of the lifeless UK Battlegrounds, but SOE got money out of that transfer. Time they put all the money they get out of LON, SC and transfers into extra communication dev, or pay Rothgar more for extra work.</p>
Dimmulola
06-21-2010, 08:39 AM
<p><cite>Jerokane@Antonia Bayle wrote:</cite></p><blockquote><p>I think a little bit more respect towards Rotghar is in place here.</p><p>When they say they have been coding this next to their designated tasks, it often means they have been doing it outside their regular working hours aka overtime.</p><p>So show a little bit more gratitude in what they trying to do for us!</p><p>That's all.</p></blockquote><p>Currently i have very little respect for SOE. Aslong as SOE keeps treating euro's as second rate customers they will not earn my respect also.</p><p>Fact that putting the UK BG's are done outside of their designated tasks says enough - euro's just aren't important enough. This leaves a feature SOE announced greatly crippled on the euro servers, we only are able to play gears and ganak matches at lvl90.</p><p>You can't expect players to have respect for the company that constanty treats them as second rate players.</p>
guillero
06-21-2010, 09:04 AM
<p><cite>Ledatumxa@Runnyeye wrote:</cite></p><blockquote><p><cite>Jerokane@Antonia Bayle wrote:</cite></p><blockquote><p>I think a little bit more respect towards Rotghar is in place here.</p><p>When they say they have been coding this next to their designated tasks, it often means they have been doing it outside their regular working hours aka overtime.</p><p>So show a little bit more gratitude in what they trying to do for us!</p><p>That's all.</p></blockquote><p>Currently i have very little respect for SOE. Aslong as SOE keeps treating euro's as second rate customers they will not earn my respect also.</p><p>Fact that putting the UK BG's are done outside of their designated tasks says enough - euro's just aren't important enough. This leaves a feature SOE announced greatly crippled on the euro servers, we only are able to play gears and ganak matches at lvl90.</p><p>You can't expect players to have respect for the company that constanty treats them as second rate players.</p></blockquote><p>I haven't got much respect for SOE as whole either. And I know darn well the problem with the EU servers and customers and how badly we've been treated over the years. Hence, why I moved to a US server a year ago.</p><p>Fact is, that Rothgar doesn't make the decisions. And he is at least one of the few that actually tries to communicate around here.</p><p>So don't shoot the messenger.</p>
Sunshi
06-21-2010, 11:15 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Sunshine wrote:</cite></p><blockquote><p>works atm but does not seem to be "merged" with US yet</p></blockquote><p>That's correct. We've brought the UK Battlegrounds back up until we can fix the issue with the merger. At this point I'm not able to make any promises as to when the merge will be functioning. We still have a couple of kinks to work out.</p></blockquote><p>Now that some days have passed and maybe you were looking into the problem, I would like to know.. are we talking about days / weeks / months?</p><p>At the moment i feel very little motivation to queue up for any BG because i know, I might get the gear token but not the rest to actually buy items, unless i spend all saturday and sunday in dens, fighting the same people over and over. I feel quite fed up with the situation <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
snowli
06-21-2010, 12:29 PM
<p>If you can't fix the merge then please fix the token system, only 1 token currency, different reward values based on the "farmability" of the match type but 1 token.</p><p>A pvp system where 90% of the gear is unavailable before it is superceeded by new gear is really bad, and it has no code problems to work out, it can be quickly fixed while the merge code problems take the time they take.</p><p>I'm glad that Rothgar has been a lot more communicative on this issue than devs usually are, so thanks to him; however on the otherhand I actually think the euro players have been extremely patient about months of this (and the long history of similar issues). Imagine how patient a different subset of players might be... for example creating a server for all your jewish or black or female or hispanic customers to pluck some examples and then charging them 50% more for substandard service, slight PR problem maybe no?</p>
Dimmulola
06-22-2010, 05:48 AM
<p>Guess we're no priority again and SOE doesnt dare to communicate that with us, so they just start their ignore trick again?</p>
Kincaid
06-22-2010, 06:21 AM
<p><cite>Ledatumxa@Runnyeye wrote:</cite></p><blockquote><p>Guess we're no priority again and SOE doesnt dare to communicate that with us, so they just start their ignore trick again?</p></blockquote><p>I think they're working on their juggling act rather than their magic act atm, Rothgar left word of the current state of affairs in his previous post and when they can get the merge ready, they'll push it out to us all so that we can play with the US server players. But they need to juggle that with ironing out bugs (end mob in x2 vigilant for example) and working on ways of improving other content as well.</p><p>Its being worked on, we just need to be patient.</p>
Wolfsight
06-22-2010, 07:06 AM
<p>Faster they let UK servers BG with the rest of us the quicker I can throw a jumjum pie at Merry !</p><p>Do it SoE do it !</p>
Kincaid
06-22-2010, 07:19 AM
<p><cite>Wolfsight@Nagafen wrote:</cite></p><blockquote><p>Faster they let UK servers BG with the rest of us the quicker I can throw a jumjum pie at Merry !</p><p>Do it SoE do it !</p></blockquote><p>Oooo! Jum Jum pies! I hope your accuracy is still as good on that ranger of yours Wolfy <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Whilhelmina
06-22-2010, 11:23 AM
hum, what about Storms, Valor and Innovation?
snowli
06-22-2010, 06:36 PM
<p>Any news?</p>
Sunshi
06-23-2010, 03:50 PM
<p>update please?</p>
Rothgar
06-24-2010, 02:39 AM
<p>We will try again with the next hotfix which is scheduled for Tuesday.</p>
Sunshi
06-24-2010, 09:07 AM
<p>thx for info and really happy you try again <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> was worried it would be pushed far in the future.</p>
Kincaid
06-24-2010, 09:31 AM
<p>Just want to say a big thank you to you guys at SOE for introducing Battlegrounds, and putting in that extra mile to hook the UK servers with the US servers. Battlegrounds has been a fantastic and enjoyable experience, and I can't say thank you enough times for bringing this in.</p><p>Its brought in a new dynamic to the game, and a good way to spend free time.</p><p>Thank you!</p>
Ultrarat
06-28-2010, 08:06 PM
<p><cite>Sunshine wrote:</cite></p><blockquote><p>thx for info and really happy you try again <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> was worried it would be pushed far in the future.</p></blockquote><p>Hope you'll do it <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Kincaid
06-29-2010, 09:55 AM
<p>A reminder to avoid disappointment.</p><p>The US servers get their hotfix at 3pm on a Tuesday, we get our hotfix at a time when it doesn't effect anyones game play the following morning Wednesday 5am (Both times GMT). So if the merge is successful, it probably will be Wednesday when we can play our US server friends after our version of the EQ2 client is updated to allow us to connect to the new Battlegrounds.</p>
Masuma
06-29-2010, 10:39 AM
<p><cite>Fibonacci@Splitpaw wrote:</cite></p><blockquote><p>A reminder to avoid disappointment.</p><p>The US servers get their hotfix at 3pm on a Tuesday, we get our hotfix at a time when it doesn't effect anyones game play the following morning Wednesday 5am (Both times GMT). So if the merge is successful, it probably will be Wednesday when we can play our US server friends after our version of the EQ2 client is updated to allow us to connect to the new Battlegrounds.</p></blockquote><p> you sure? </p><p>"The US servers will come down on June 29, 2010, at 7am PDT for a hotfix. The notes have been posted <a href="list.m?topic_id=481880" target="_blank">here</a>. Runnyeye and Splitpaw will be patched at the usual 9pm PDT (4 am GMT on June 29, 2010, provided that Kiara's gnomish time zone converterizer didn't lie)."<span ><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=481881" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=481881</a></p><p>Maybe they got the date wrong? I did a BG match this morning, only runnyeye and spiltpaw though</p></span></p>
Kanaellars
06-29-2010, 12:39 PM
<p><cite>Fibonacci@Splitpaw wrote:</cite></p><blockquote><p>A reminder to avoid disappointment.</p><p>The US servers get their hotfix at 3pm on a Tuesday, we get our hotfix at a time when it doesn't effect anyones game play the following morning Wednesday 5am (Both times GMT). So if the merge is successful, it probably will be Wednesday when we can play our US server friends after our version of the EQ2 client is updated to allow us to connect to the new Battlegrounds.</p></blockquote><p>translation:</p><p>"US Servers get thier hotfix when the annoncement says they will. UK servers can throw darts at a clock and hope that they remember to turn our servers back on some time the next day."</p>
Rothgar
06-29-2010, 02:46 PM
<p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p><cite>Fibonacci@Splitpaw wrote:</cite></p><blockquote><p>A reminder to avoid disappointment.</p><p>The US servers get their hotfix at 3pm on a Tuesday, we get our hotfix at a time when it doesn't effect anyones game play the following morning Wednesday 5am (Both times GMT). So if the merge is successful, it probably will be Wednesday when we can play our US server friends after our version of the EQ2 client is updated to allow us to connect to the new Battlegrounds.</p></blockquote><p> you sure? </p><p>"The US servers will come down on June 29, 2010, at 7am PDT for a hotfix. The notes have been posted <a href="list.m?topic_id=481880" target="_blank">here</a>. Runnyeye and Splitpaw will be patched at the usual 9pm PDT (4 am GMT on June 29, 2010, provided that Kiara's gnomish time zone converterizer didn't lie)."<span><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=481881" target="_blank">http://forums.station.sony.com/eq2/...topic_id=481881</a></p><p>Maybe they got the date wrong? I did a BG match this morning, only runnyeye and spiltpaw though</p></span></p></blockquote><p>That's correct, UK is getting the patch at 9pm PDT. Hopefully at that point all of the pieces will fall into place.</p>
Masuma
06-29-2010, 03:20 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p><cite>Fibonacci@Splitpaw wrote:</cite></p><blockquote><p>A reminder to avoid disappointment.</p><p>The US servers get their hotfix at 3pm on a Tuesday, we get our hotfix at a time when it doesn't effect anyones game play the following morning Wednesday 5am (Both times GMT). So if the merge is successful, it probably will be Wednesday when we can play our US server friends after our version of the EQ2 client is updated to allow us to connect to the new Battlegrounds.</p></blockquote><p> you sure? </p><p>"The US servers will come down on June 29, 2010, at 7am PDT for a hotfix. The notes have been posted <a href="list.m?topic_id=481880" target="_blank">here</a>. Runnyeye and Splitpaw will be patched at the usual 9pm PDT (4 am GMT on June 29, 2010, provided that Kiara's gnomish time zone converterizer didn't lie)."<span><p><a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=481881" target="_blank">http://forums.station.sony.com/eq2/...topic_id=481881</a></p><p>Maybe they got the date wrong? I did a BG match this morning, only runnyeye and spiltpaw though</p></span></p></blockquote><p>That's correct, UK is getting the patch at 9pm PDT. Hopefully at that point all of the pieces will fall into place.</p></blockquote><p>guess "Kiara's gnomish time zone converterizer" got the day wrong and it means "4 am GMT on June 30" then <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
<p><cite>Shalin@Runnyeye wrote:</cite></p><blockquote><p>guess "Kiara's gnomish time zone converterizer" got the day wrong and it means "4 am GMT on June 30" then <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Yeah, 9pm pacific on the 29th is 4am GMT on the 30th <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>
Jusztin
06-29-2010, 06:17 PM
<p>fingers crossed</p>
Maevar
06-30-2010, 05:31 AM
<p>Doesnt look like it has happened, q'd for smugglers on RE, nothing for 10 mins, logged my toon on Guk in, q'd for smugglers and in straight away, not a full raid. all non EU</p>
Rothgar
06-30-2010, 05:54 AM
<p><cite>Maevar wrote:</cite></p><blockquote><p>Doesnt look like it has happened, q'd for smugglers on RE, nothing for 10 mins, logged my toon on Guk in, q'd for smugglers and in straight away, not a full raid. all non EU</p></blockquote><p>It's currently 2am here. We will troubleshoot in the morning.</p>
Vraeth
06-30-2010, 05:55 AM
<p>been q'd for first for more than 40 mins now and still in q...</p>
Vraeth
06-30-2010, 06:28 AM
<p>uk bg is running at least</p>
Jusztin
06-30-2010, 09:33 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Maevar wrote:</cite></p><blockquote><p>Doesnt look like it has happened, q'd for smugglers on RE, nothing for 10 mins, logged my toon on Guk in, q'd for smugglers and in straight away, not a full raid. all non EU</p></blockquote><p>It's currently 2am here. We will troubleshoot in the morning.</p></blockquote><p>Oh dear, it not happend again <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>
Dimmulola
06-30-2010, 11:28 AM
<p>This is just sad.... How many times now, and counting ):</p>
Kincaid
06-30-2010, 11:45 AM
<p>I'm like so many other people who have posted on this topic have been eagerly anticipating the UK/US battleground merge, but we do need to understand that there may be technical and coding difficulties getting this to work. Obviously this means that to get the merge to work, may mean more than just change the hamster, it will need a lot of head scratching, code busting, and pulling out all the stops, all of which the team at SOE have been trying to do for us, working hard to give their best to the EQ2 community they love.</p><p>Rothgar and co have been working hard for us, and I think we just need to remember that.</p>
Whilhelmina
06-30-2010, 12:33 PM
<p><cite>Whilhelmina@Storms wrote:</cite></p><blockquote>hum, what about Storms, Valor and Innovation?</blockquote><p>*points up*</p>
Jusztin
06-30-2010, 12:33 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>I don't have an ETA on this change yet, but we're shooting for having it ready by GU56, so near the end of May.</p></blockquote><p>This is a quote from the very 1st post in this topic.</p><p>The thing we will be on the same BG server is great, coz currenty EU BG is useless. 1 hour wait for a klak run, not worth to spend the time in the queue. I thing EU BG community really wait for the server merge.</p><p>But it is sad, how long we are waiting now. No idea what is the problem, but really-really hope SoE guys will fix it soon.</p><p>The number of BG players here just dropping after every single day, makes even longer queues.</p>
Masuma
06-30-2010, 12:46 PM
<p>let's see what happens today and not complain yet.</p><p>Rothgar did say there would be some troubleshooting today.</p>
JohnDoe0057
06-30-2010, 01:05 PM
<p>Im grateful we arnt being totally ignored like we are with so many other issues.</p><p>I think people are putting effort into sorting this for us and we should return the favour by being patient and polite.</p>
Rothgar
06-30-2010, 01:59 PM
<p>We are going to lock US Battlegrounds for 30 minutes to let existing matches finish, then we will be bringing it down to modify configuration files so it can connect to the UK world. So we will know something in an hour or so.</p>
Dimmulola
06-30-2010, 02:55 PM
<p>Well no need to worry about the RE server since its down for one of its monthly mainhours crashes once again <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Good news that youve, almost?, got it working now</p>
Scythien
06-30-2010, 02:55 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>So we will know something in an hour or so.</p></blockquote><p>Yep. Someone unplugged the Splitpaw server <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p>
Masuma
06-30-2010, 03:00 PM
<p>and runnyeye.. we had just duoed very painfully our way through outer guk (evac charm!) and then the exquisite chest dropped and then server off without warning</p>
Jusztin
06-30-2010, 03:01 PM
<p>and few ppl stuck in BG server? What will happen with us? if BG goes to US, and we stay here forever</p><p>like Tron, we stuck here, and fight forever <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" /></p>
D-lirium
06-30-2010, 03:02 PM
<p>We're sitting with 20 people in the Battlefield of Ganak at the moment, we're all stuck and want to go back to Splitpaw/Runnyeye. <img src="/eq2/images/smilies/47941865eb7bbc2a777305b46cc059a2.gif" border="0" /></p>
Xavianna
06-30-2010, 03:02 PM
<p>Hurray for bringing EU servers down during primetime :/</p>
Rothgar
06-30-2010, 03:04 PM
<p>Hey guys, we're aware of the crash and apologize for the issue. The good news is that we are further along in the process of getting you connected. The bad news is that we discovered a bug in the matchmaker code that caused the crash. Apparently this bug has never been encountered in the existing configuration, but using the new fallback mechanism to allow UK players to connect to UK BG if US is down is where the issue is.</p><p>So we're going to attempt to get you connected to US battlegrounds but disable the fallback until we fix the crash. This means that if there is a version mismatch, you won't have access to battlegrounds until the versions are in sync. This of course is temporary until the crash is fixed. </p>
Masuma
06-30-2010, 03:10 PM
<p>thanks for the feedback, Rothgar <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Vraeth
06-30-2010, 03:12 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>Hey guys, we're aware of the crash and apologize for the issue. The good news is that we are further along in the process of getting you connected. The bad news is that we discovered a bug in the matchmaker code that caused the crash. Apparently this bug has never been encountered in the existing configuration, but using the new fallback mechanism to allow UK players to connect to UK BG if US is down is where the issue is.</p><p>So we're going to attempt to get you connected to US battlegrounds but disable the fallback until we fix the crash. This means that if there is a version mismatch, you won't have access to battlegrounds until the versions are in sync. This of course is temporary until the crash is fixed. </p></blockquote><p>hm thats great news since last time you said there will be no kind of fallback because of bg leaderboards or something. but if you make this happen...to play on uk bg when versions dont match....you rule <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Scythien
06-30-2010, 03:14 PM
<p>Good work on the BG side of things! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>But.</p><p>Next time you need to fiddle with things, can you try and not do it between 1900-2300 UK time, as that's primetime and everyone raids then. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Masuma
06-30-2010, 03:17 PM
<p><cite>Scythienne@Splitpaw wrote:</cite></p><blockquote><p>Next time you need to fiddle with things, can you try and not do it between 1900-2300 UK time, as that's primetime and everyone raids then. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p></blockquote><p> Well he said, it crashed and they were not aware it would happen.</p><p>I am quite glad they do it now rather than sometime whenever, even though we have prime time. It is the time difference..</p>
Jusztin
06-30-2010, 03:17 PM
<p>Really-really thanks Rothgar to give us info. We really appreciate this. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>
Rothgar
06-30-2010, 03:36 PM
<p>Yes, I apologize for this happening during your primetime, we try our best not to impact the servers when possible. </p><p>All servers should be back up and all Battlegrounds are unlocked. You *should* be connected to US Battlegrounds now. Please give it a shot and let me know how it works out.</p>
D-lirium
06-30-2010, 03:37 PM
<p>Rothgar there are still 15 of us in a Ganak battlefield, is it safe to camp out or will our chars be lost for a while again and should we wait for a GM?</p>
Vraeth
06-30-2010, 03:38 PM
<p>working! woot!</p>
<p>some of us are still stuck in BG's made prior server crash *cough*</p><p>Specifically we are a bunch in Ganak..</p><p>The Sarnak standing next to me just releived himself in the water, it's starting to smell. "unstick" us already puhlease!</p>
Rothgar
06-30-2010, 03:39 PM
<p><cite>Callixa@Splitpaw wrote:</cite></p><blockquote><p>Rothgar there are still 15 of us in a Ganak battlefield, is it safe to camp out or will our chars be lost for a while again and should we wait for a GM?</p></blockquote><p>Yes, sorry about that. Since you were in battleground when your world came down, the system couldn't move you back. You should be able to click the Exit button on the score window to initiate the transfer back. If that fails, camp and come back in.</p>
Feydakeen
06-30-2010, 03:42 PM
<p>it works !!! Now get Feydakeen out of Ganak <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Verrie77
06-30-2010, 03:44 PM
<p>Perhaps let the rest of us in aswell ??" CHARACTER SELECT UNAVAILABLE "</p><p>Would be great..thnx.</p>
D-lirium
06-30-2010, 03:49 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Callixa@Splitpaw wrote:</cite></p><blockquote><p>Rothgar there are still 15 of us in a Ganak battlefield, is it safe to camp out or will our chars be lost for a while again and should we wait for a GM?</p></blockquote><p>Yes, sorry about that. Since you were in battleground when your world came down, the system couldn't move you back. You should be able to click the Exit button on the score window to initiate the transfer back. If that fails, camp and come back in.</p></blockquote><p>Well there was no score window up and you can't camp because you can't sit down when the server is stuck like that.</p><p>I did a hard exit and now I can't get past the character screen. I get the message "The server could not find your character. Please exit and rerun the patcher." but doing so does not help. <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p>
Jusztin
06-30-2010, 03:52 PM
<p>same issue here</p>
snowli
06-30-2010, 04:03 PM
<p>just queued for dens and a match came up in 5 minutes, not 5 days <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> thanks for all your work so far!</p>
Vraeth
06-30-2010, 04:06 PM
qd up for first, got an inv for ganak (on us), ran the match, got back to runny safely. well done and thanks alot <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />
Kincaid
06-30-2010, 04:15 PM
<p>I apologise to the Gears group who had to endure being healed by a 78 templar from Splitpaw called narella lol, had to see how I was on that toon, back to my illy now <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Awesome experience, thank you SOE <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
Masuma
06-30-2010, 04:31 PM
<p>thank you very much, its awesome <3 <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></p><p>Honestly, the difference between US und UK / joined BG is HUGE so far. Yay us that we stuck to BG under the given circumstances<img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p><p>I hope you will find some kind of solution for the other european servers as well.</p>
Rothgar
06-30-2010, 05:26 PM
<p>Glad to hear it's working for most of you. If you are stuck at character select, I apologize but ask that you please petition CS to "unstick" you. This occurred due to the switch in Battlegrounds worlds. Your server is now asking the US battleground world to return your character, but you're stuck on the UK world. CS will be able to fix this for you after a petition. I apologize for the inconvenience. If the UK worlds had not crashed we would have been able to wait until all of you returned home.</p><p>As far as the other locales, I'm really sorry we don't have a solution for non-English servers at the moment. I will certainly continue to look for solutions but cannot make any promises as to what they might be.</p>
snowli
07-01-2010, 07:11 AM
<p>It's a revelation, no more planning to upgrade a piece in several weeks time if you can Q all day on some saturdays. Tons of matches of all types anytime of the day and so much less q-ing! Matches are much more varied and interesting rather than just the same few faces always. Thank you for fixing UK BG's <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>
Raiwon
07-01-2010, 10:10 AM
<p><cite>Rothgar wrote:</cite></p><blockquote><p>As far as the other locales, I'm really sorry we don't have a solution for non-English servers at the moment. I will certainly continue to look for solutions but cannot make any promises as to what they might be.</p></blockquote><p>Thx for making the merge happen, bg just became awhole lot more fun for us.</p><p>As for the fr/de servers,I think a possible solution would be to incorporate a autotranslator function (just like ff14 is gonna do,because they only gonna have 1 server for all regions)</p><p>Anyhow the language barrier is probably the biggest problem,and if soe cant 'fix' bgs for those players,it would be fair to allow some free server transfers to a full bg server.</p>
Whilhelmina
07-01-2010, 12:12 PM
I'm not sure the language barrier would really be a problem. If we can copy to test_copy then the transfer to a US battleground server should not be a technical problem. And as far as speaking within the group... at least we would be able to do battleground and not only wait for, perhaps, one gears bg after hours of recruiting and only at level 90 :/
Rothgar
07-01-2010, 02:11 PM
<p><cite>Whilhelmina@Storms wrote:</cite></p><blockquote>I'm not sure the language barrier would really be a problem. If we can copy to test_copy then the transfer to a US battleground server should not be a technical problem. And as far as speaking within the group... at least we would be able to do battleground and not only wait for, perhaps, one gears bg after hours of recruiting and only at level 90 :/ </blockquote><p>The issue is not the transfer, its the fact that you'd be running a DE/JP/FR client EXE and connecting to an EN server. Also there's no way to currently switch your client to EN without forcing you to restart and that won't work while you're zoning to battlegrounds. If we were able to make the client switch your language without restarting, we could possibly make it happen if we forced you to English but I don't think that would sit well with the international players that can't speak english.</p>
Whilhelmina
07-01-2010, 02:25 PM
Could we get a change in the currencies needed to buy items or an exchange merchant that would switch our gears tokens into smuggler and ganak tokens (not at a 1:1 ratio of course)? Even if it's a temporary solution until you find something else for us. I think most bg players here would not matter the language switch if they could have access to more battlegrounds.
Bremer
07-01-2010, 02:39 PM
<p><cite>Rothgar wrote:</cite></p><blockquote>I don't think that would sit well with the international players that can't speak english.</blockquote><p>Playing on English Battlegrounds >>> no Battlegrounds due to lack of players</p>
Masuma
07-01-2010, 02:51 PM
<p><cite>Rothgar wrote:</cite></p><blockquote><p><cite>Whilhelmina@Storms wrote:</cite></p><blockquote>I'm not sure the language barrier would really be a problem. If we can copy to test_copy then the transfer to a US battleground server should not be a technical problem. And as far as speaking within the group... at least we would be able to do battleground and not only wait for, perhaps, one gears bg after hours of recruiting and only at level 90 :/ </blockquote><p>The issue is not the transfer, its the fact that you'd be running a DE/JP/FR client EXE and connecting to an EN server. Also there's no way to currently switch your client to EN without forcing you to restart and that won't work while you're zoning to battlegrounds. If we were able to make the client switch your language without restarting, we could possibly make it happen if we forced you to English but I don't think that would sit well with the international players that can't speak english.</p></blockquote><p>Afaik it is possible to play LoN without logging into EQ2.</p><p>Could it maybe in future be possible to play BG without logging into our home server first? We could have something like a BG only login client. It wouldnt even have to be an interactive 3D environment after login.</p><p>It could be something like</p><p>- Login station user name & password</p><p>- After login you display the interface we have now for queueing for BG or maybe an improved version of that because checkboxes would be better rather than [First available] or specific choice of one of the 3 zones.</p><p>If you make it fancy, there could be a chat window included, that allows all people using that client to communicate with each other. (Perfect if it would be accessable for people queueing from the home server as well, e.g. by joining it with the /join server.chatchannelname command.</p><p>Maybe a solution like that could avoid the problem of people using clients with different language versions.</p><p>I dont know the technical backend ofc but who knows, maybe it would even have more advantages like less character copying or .. i dont know <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Part of me thinks, if it was easy this idea might already have been on the table.. but i thought its worth a try <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>
Whilhelmina
07-02-2010, 06:14 AM
Ah, that's a nice idea. We would have the possibility to log in a lobby and play if we want to, even if we could not from our home server. It would not be perfect of course but I'm pretty sure it would work, assuming queue times are short of US servers
Sunshi
07-02-2010, 07:04 AM
<p>queueing times are incredibly short now. A lot of time the match comes up instantly or just a moment later.</p>
Jusztin
07-02-2010, 01:30 PM
<p>I just want to say BIG THANK YOU to fix bg, for EU (English only <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />) servers.</p><p>The diffenrece is incredibly, the fun is much much bigger. Thanks Rothgar. But also please try to find a way for non- engish folks to join.</p><p>After a long time, BG is a big fun again. No queue, just battle, and all very different ones. You cant imagine how bad is to wait 1 -1.5 hours for one Klak run.</p><p><img src="/eq2/images/smilies/49869fe8223507d7223db3451e5321aa.gif" border="0" /></p>
pinba11
07-02-2010, 07:13 PM
<p>I have to express my thanks to Rothgar ..</p><p>You have totally changed Battlegrounds for us Euro players , i myself and many many others are now in our element , ty ty ty for your hardwork , time and effort to make this possible.</p><p>Your efforts are very much appreciated !</p>
MurFalad
07-02-2010, 10:40 PM
<p>Same here, a big thanks for getting this implemented, it really has made a night and day change to the UK BG's, and I suspect its added some extra life to an off peak time for the US too. </p><p>I've for the first time been enjoying the battles consistently as the bigger variety of players seems to add in a lot more low end (like me!) players I can compete with on more equal grounds (when it was just Splitpaw/Runnyeye it was rare to find someone without a full set of BG armour), its now a rarity to enter a BG and get steam rolled multiple times and much more fun.</p><p>It definitely would be good to see the German (and French) players add in now, although if you do can you make sure the phrase "4-1" is added to the chat filter <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>
thog_zork
07-17-2010, 10:10 PM
<p>it is still terrible for non english eu players (fr & german) please do not forget us</p>
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