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Joyful
03-03-2010, 11:57 AM
<p>I've recently decided to come back to EQ2 but I have run in to a problem. I installed the game, when I get to the patcher, it asks me to re-activate my account before patching, but whenever I try to go to the Station page so that I can re-activate my account, I keep getting an error :</p><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td ></td> <td colspan="3"><div><table style="height: 100%;" width="100%" align="center"><tbody><tr height="100%"><td height="100%" align="middle" valign="center"><div><strong>Processing...</strong><img src="/themes/station/images/web/ajax-loader.gif" /></div></td></tr></tbody></table></div> <div><table cellspacing="0" cellpadding="0"><tbody><tr><td valign="top"><form method="post"><input name="dirty" type="hidden" value="false" /> <h1>ERROR!</h1> <div><div><div><div> <p>We have encountered a system error while processing your request.</p> <p>Please try again later.</p> <p>We apologize for the inconvenience.</p> <p>If you continue to encounter this error, please contact Customer Service at <a href="http://support.station.sony.com" target="_blank" rel="nofollow">http://support.station.sony.com</a></p><p>Is this due the servers being down for maintenance today? Or is this some other problem?</p><p>Thanks for any help!</p></div></div></div></div></form></td></tr></tbody></table></div></td></tr></tbody></table>

Joyful
03-03-2010, 12:00 PM
Bah, sorry, dont know why it was all copied into black text. Just in case people didnt see what I wrote at the bottom of it due to the poor coloring ~ Is this due to the fact the servers are down today? Or is it some other problem? Thanks for any help!

Shareana
03-03-2010, 12:00 PM
<p>Yikes!  Have you tried to log in through the forums yet?  Go into My Account at the top right corner of these forums and try that way...</p><p>If not, then perhaps try a different browser?</p>

Elysius
03-03-2010, 12:11 PM
<p>I am experiencing the same issue, and receiving the same error message when trying to resubscribe.</p>

Joyful
03-03-2010, 12:19 PM
Hrm, I just tried internet explorer, got the same error. Its letting me get further now before giving me the error but still cant resubscribe. It sucks because I have to resubscribe before I can even do the hours upon hours of patching <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> Before it gave me the error directly after logging in to the account mgmt page, now it lets me to the part where i specify what payment plan I want before giving me the error. Saying there is a system error and it cant process my request.

Shareana
03-03-2010, 01:55 PM
<p>Tech Support should be opening up soon.  You may wish to contact them directly <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p><span style="font-family: Arial, Helvetica, Tahoma, sans-serif; font-size: 13px; color: #ffffff; line-height: 13px;"><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404&p_created=1098857202&p_sid=7s7LpWVj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NjYxLDY2MSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9Y29udGFjdCBUZWNo&p_li=&p_topview=1">[<strong>TECH</strong>] Contacting Suppor</a></span></p>

Joyful
03-03-2010, 03:30 PM
I was actually able to resubscribe about 2 hours ago, think the account management page might of just been glitchy due to maintenance. About 30 minutes left of patching, then Ill be back in EQ2! <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Thanks for the help!