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View Full Version : Entered Keys on both accounts only one works.


Raider
02-18-2010, 02:44 PM
<p>Hello Folks,</p><p>  This message is posted under the account that does not work.  I bought 2 copies of the new xpac SF.  I entered both keys succesfully.  logged into my main account and grinded for a day or 2.  Went to log into my second account and it would not work. I tried to re-enter the keys but it says I already entered them PLEAS HELP 3 Days now i paid and no access to new content account name is [edited out name] PLEASE PLEASE PLEASE HELP <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p>

TSR-DanielH
02-18-2010, 03:06 PM
<p>It sounds like both keys were entered on the same account.  Please contact us by phone or chat support and we'll verify that and get it corrected for you.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>