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Aenaddor
02-17-2010, 04:16 PM
<p><span style="font-family: Tahoma, Verdana, 'Times New Roman'; color: #ff0000;">Activation Code is not valid for the game selected. If you are activating a pre-paid card, be sure to check the checkbox below.</span></p><p>This is the message I get when I try to register my SF key, no im not using the wrong key i am using the one on the booklet which starts with 2e.</p><p>Any ideas? I have contacted slowport (support), yesterday and still no response.</p><p>This is a friends account not mine</p>

TSR-DanielH
02-17-2010, 04:20 PM
<p>When you contacted our support, did you do so through e-mail?  E-mails are going to be delayed for the next few days because of the volume of phone/chat contacts we're receiving.  Please contact us through phone or chat and we'll help you correct this.  The following link contains our contact info:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>

Aenaddor
02-17-2010, 04:51 PM
<p>Well sony says its not for any other game....... <crickets></p><p>offers no solution, guess ill try to exchange the game for a new one.</p><p>awesome support sony, Just awesome.</p><p>after 6 expansions they still cant get it right.</p>

TSR-DanielH
02-17-2010, 05:03 PM
<p><cite>Aenaddor wrote:</cite></p><blockquote><p>Well sony says its not for any other game.......</p><p>offers no solution, guess ill try to exchange the game for a new one.</p><p>awesome support sony, Just awesome.</p><p>after 6 expansions they still cant get it right.</p></blockquote><p>PM me the account key if you don't mind.  It seems likely that this is being caused by letters that look similar to others, such as 5's and S's.  I know how the key formatting works better than most so I may be able to figure it out for you.</p>