Unable to enter code

[msheaf]

<p>I am unable to enter my activation code I get the following message:</p><p>You are unable to consum this activation code due to your account status. Please contact techincal support.</p><p>My account status is active and paid up for at least nine more days. Getting the same thing on the wifes account. How do I get a hold of technical support?</p><p>Edit: I found the phone number but it doesn't open for another 1.5 hours. This is just insane.</p>

[Shareana]

<p>Hmm, now THAT is an odd one....  You can contact CS through the links in my sig.  Until then, I will move this to their area.  good lucK!</p>

[Talazar]

<p>Other thread on this topic:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=470286">http://forums.station.sony.com/eq2/...topic_id=470286</a></p><p>Where is your sig? =)</p>

[Talazar]

<p>Ok my wife says I must have them hidden or am otherwise dumb.</p><p><a href="http://forums.station.sony.com/eq2/forums/list.m?category_id=45" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...?category_id=45</a></p>

[msheaf]

<p>What link from the sig? The best I can find is in-game support but it doesn't really seem to cover this.</p>

[Shareana]

<p>Sorry...  I thought that I had the info still there <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>When adding the key, be sure that you are adding the expansion key and not the trial key.  If you have the box, then the key will be on the booklet that you received with the game.  The trail key is on a single sheet.</p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404&p_created=1098857202&p_sid=jG-2vIUj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTAzMCwxMDMwJnBfcHJvZHM9MCZwX2NhdHM9MCZ wX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2Vhc mNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9Y3VzdG9tZXI gc3VwcG9ydA**&p_li=&p_topview=1">[TECH] Contacting <strong>Support</strong></a></p>