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View Full Version : The Shadow Odessy purchase


Vicotnik82
02-16-2010, 09:48 AM
<p>Ive tried to purchase The Shadow Odessey All-i-One twice money has been taken from my account but it still say i have 8/9 addons.</p><p>First time i tried to purchase it was 2010-02-09 and today was second time 2010-02-16 as i thought the payment had not gone through first time. When i now check my bank account payment for the addon have been withdrawn twice from my bank account.</p><p>Sincerely David</p>

Shareana
02-16-2010, 03:05 PM
<p>You will want to speak with CS directly on this one....</p><p><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404&p_created=1098857202&p_sid=jG-2vIUj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTAzMCwxMDMwJnBfcHJvZHM9MCZwX2NhdHM9MCZ wX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2Vhc mNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9Y3VzdG9tZXI gc3VwcG9ydA**&p_li=&p_topview=1">[TECH] Contacting <strong>Support</strong></a></p>

TSR-DanielH
02-16-2010, 03:11 PM
<p><cite>Vicotnik82 wrote:</cite></p><blockquote><p>Ive tried to purchase The Shadow Odessey All-i-One twice money has been taken from my account but it still say i have 8/9 addons.</p><p>First time i tried to purchase it was 2010-02-09 and today was second time 2010-02-16 as i thought the payment had not gone through first time. When i now check my bank account payment for the addon have been withdrawn twice from my bank account.</p><p>Sincerely David</p></blockquote><p>The last feature is actually Station Players.  Since Station Players is now a free service, everybody's account will show as missing one feature.  Check the achievements window in game and you should see that you have access to the Shadow Odyssey expansion.  Regarding the multiple charges, I'm fairly sure the extra one(s) will be failed holding charges with the bank, but you may want to contact us to be sure.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>

Vicotnik82
02-16-2010, 03:29 PM
<p>Ah i see thank you for clearing that out i will take contact directly with the chat support about my purchases. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>