Can't access character because of client memory crashes [Archive]

Bremer

02-11-2010, 08:42 PM

I logged with my laptop into EQ2 today and I can't access my main character, because every single time I try to log in the client crashes with two out of memory errors ("Application ran out of memory when requesting xy bytes (limit 767, current 767) ") when the games tries to load the zone (Antonica guild hall). I played the last time on my laptop 6 weeks ago and there was no problem.Today I could quest or raid on other characters, that are not in the guild hall. But I can't access my main character in the guild hall.Crash log:SOEBuild=6218LSOEVersionString=2010/2/9 16:49:16EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00B5092FApplication was trying to write to 0x00000002 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=6218L SOEVersionString: SOEVersionString=2010/2/9 16:49:16 OS Version: 5.1.2600 Service Pack 3 VER_SUITE_PERSONAL VER_NT_WORKSTATION CPU: 1 x86 GenuineIntel 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [NVIDIA GeForce Go 6600 ] [nv4_disp.dll] 6.14.10.7370 {d7b71e3e-4208-11cf-4e68-763003c2cb35} Time at crash: Fri Feb 12 00:22:05 2010 Login Server: none Performance: 7 Game Uptime: 7152 seconds Position last frame: 837.08, -31.92, 1538.95 Zone name: qey_guildhall_tier3 Time in Zone: 107 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: disabled Low-Memory Mode: disabled Resolution: 1275x768 (59 hz) windowed UI: UI/customLog: Not VF_AUTO Not VF_AUTO Not VF_AUTO Not VF_AUTO Not VF_AUTO Not VF_AUTO Received chat channel update msg... Received chat channel update msg... Received chat channel update msg... Received chat channel update msg...Thread Data: Primary Thread Id: 488 Current Thread Id: 1148 Current Thread Priority: 0Memory: AddressLimitMB: 2048 Load: 97% Total physical: 1073070080 Free physical: 29351936 Total pagefile: 2579881984 Free pagefile: 1407987712 Total virtual: 2147352576 Free virtual: 1011924992Memory Manager: Allocations: 262659 Bytes Allocated: 804235312 Max Allocations: 262661 Max Bytes Allocated: 804240224 System Memory Allocated (MB): 767 Limit: 767 Number of Allocate Calls: 5751583 Number of Free Calls: 5488924Registers: EAX 0x00000001 EBX 0x7C92005D ECX 0x5F250086 EDX 0x008E3484 ESI 0x7C85AD4C EDI 0x00004020 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x03F0FBCC ESP 0x03F0F36C EIP 0x00B5092F FLAGS 0x00010246 CS 0x0000001B SS 0x00000023FPU Registers: CW 0xFFFF027F SW 0xFFFF4000 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x00B5092F: MemoryManager::allocate+302f 0x008E3484 in D:EverQuest II (DE)EverQuest2.exe 0x00D5BA32: MemoryManager::allocate+20e132End of Call Stack

Bremer

02-11-2010, 08:42 PM

Stack Scan: 0x03F0F36C: 0x00000000 0x03F0F370: 0x6C707041 0x03F0F374: 0x74616369 0x03F0F378: 0x206E6F69 0x03F0F37C: 0x206E6172 0x03F0F380: 0x2074756F 0x03F0F384: 0x6D20666F 0x03F0F388: 0x726F6D65 0x03F0F38C: 0x68772079 0x03F0F390: 0x72206E65 0x03F0F394: 0x65757165 0x03F0F398: 0x6E697473 0x03F0F39C: 0x36312067 0x03F0F3A0: 0x20363134 0x03F0F3A4: 0x65747962 0x03F0F3A8: 0x6C282073 0x03F0F3AC: 0x74696D69, in C:WINDOWSsystem32msimtf.dll (0x74670000) 0x03F0F3B0: 0x3637203A 0x03F0F3B4: 0x424D2037 0x03F0F3B8: 0x7563202C, in C:WINDOWSsystem32wbemfastprox.dll (0x75620000) 0x03F0F3BC: 0x6E657272 0x03F0F3C0: 0x37203A74 0x03F0F3C4: 0x4D203736 0x03F0F3C8: 0x00002942 0x03F0F3CC: 0x00000000 0x03F0F3D0: 0x03F0F3E0 0x03F0F3D4: 0x00000000 0x03F0F3D8: 0x00000002 0x03F0F3DC: 0x008D20BF, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F3E0: 0x03F0F61C 0x03F0F3E4: 0x03F0F3EC 0x03F0F3E8: 0x03F0F61C 0x03F0F3EC: 0x64616873 0x03F0F3F0: 0x2F737265 0x03F0F3F4: 0x65746E69 0x03F0F3F8: 0x726F6972 0x03F0F3FC: 0x65722F73 0x03F0F400: 0x6E6F6967 0x03F0F404: 0x6E612F73 0x03F0F408: 0x696E6F74 0x03F0F40C: 0x6E2F6163 0x03F0F410: 0x75746B65 0x03F0F414: 0x5F736F6C 0x03F0F418: 0x65726F66 0x03F0F41C: 0x632F7473 0x03F0F420: 0x69626D6F 0x03F0F424: 0x6D65656E 0x03F0F428: 0x65726970 0x03F0F42C: 0x72697073 0x03F0F430: 0x72616D65 0x03F0F434: 0x30656C62 0x03F0F438: 0x762E3330 0x03F0F43C: 0x68006C64, in C:WINDOWSsystem32rsaenh.dll (0x68000000) 0x03F0F440: 0x64657265 0x03F0F444: 0x6E61705F 0x03F0F448: 0x30736C65 0x03F0F44C: 0x61625F31 0x03F0F450: 0x6C657272 0x03F0F454: 0x65766F5F 0x03F0F458: 0x79616C72 0x03F0F45C: 0x6C64762E 0x03F0F460: 0x00000002 0x03F0F464: 0x00000006 0x03F0F468: 0x40E18C20 0x03F0F46C: 0x0000003F 0x03F0F470: 0x0000FE17 0x03F0F474: 0x00320000 0x03F0F478: 0x00060033 0x03F0F47C: 0x000E000A 0x03F0F480: 0x00110013 0x03F0F484: 0x0025001F 0x03F0F488: 0x002E002A 0x03F0F48C: 0x03F0F4C0 0x03F0F490: 0x00140000 0x03F0F494: 0x7C920222, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F498: 0x00000045 0x03F0F49C: 0x00141378 0x03F0F4A0: 0x00140000 0x03F0F4A4: 0x260ADF00 0x03F0F4A8: 0x03F0F498 0x03F0F4AC: 0x00000004 0x03F0F4B0: 0x03F0F6DC 0x03F0F4B4: 0x7C91E920, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4B8: 0x7C920228, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4BC: 0xFFFFFFFF, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4C0: 0x7C920222, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4C4: 0x7C92019B, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4C8: 0x7C9201DB, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F4CC: 0x00000000 0x03F0F4D0: 0x03F0FA10 0x03F0F4D4: 0x03F0F9E8 0x03F0F4D8: 0x00000100 0x03F0F4DC: 0x00000002 0x03F0F4E0: 0x03F0F61C 0x03F0F4E4: 0x00000009 0x03F0F4E8: 0x008D5BE2, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F4EC: 0x03F0F61C 0x03F0F4F0: 0x00000052 0x03F0F4F4: 0x03F0F61C 0x03F0F4F8: 0x40DC406C 0x03F0F4FC: 0x03F0F61C 0x03F0F500: 0x011BA3C0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F504: 0x40E18C20 0x03F0F508: 0x00000000 0x03F0F50C: 0x40E1A7D0 0x03F0F510: 0x40E18C10 0x03F0F514: 0x03F0F6BC 0x03F0F518: 0x00B50897, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F51C: 0x0121EFF0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F520: 0x40E18C10 0x03F0F524: 0x40E185A0 0x03F0F528: 0x03F0F6BC 0x03F0F52C: 0x00B50897, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F530: 0x0121EFF0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F534: 0x00B4D16D, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F538: 0x10AFFF84 0x03F0F53C: 0x10AFFE60 0x03F0F540: 0x00000004 0x03F0F544: 0x008D5AF6, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F548: 0x40E18C20 0x03F0F54C: 0x00B4C5B0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F550: 0x40E185B0 0x03F0F554: 0x00000001 0x03F0F558: 0x008D7422, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F55C: 0x40E185B0 0x03F0F560: 0x03F0F674 0x03F0F564: 0x10AFFE60 0x03F0F568: 0x011BA3C0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F56C: 0x02E1CC98 0x03F0F570: 0x011BA3C0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F574: 0x034DF10C 0x03F0F578: 0x736B6170 0x03F0F57C: 0x6168632F 0x03F0F580: 0x2E615F72 0x03F0F584: 0x03F0F5B8 0x03F0F588: 0x01980000 0x03F0F58C: 0x7C920222, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F590: 0x00000006 0x03F0F594: 0x019807A8 0x03F0F598: 0x01980000 0x03F0F59C: 0x0A615758 0x03F0F5A0: 0x03F0F590 0x03F0F5A4: 0x00000011 0x03F0F5A8: 0x03F0F7D4 0x03F0F5AC: 0x7C91E920, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F5B0: 0x00001669 0x03F0F5B4: 0x03F0F7E4 0x03F0F5B8: 0x7C921028, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F5BC: 0x7C921086, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F5C0: 0x008D678F, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F5C4: 0xF144B864, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F5C8: 0x271C5809 0x03F0F5CC: 0x02D00030 0x03F0F5D0: 0x0353FB24 0x03F0F5D4: 0x00000000 0x03F0F5D8: 0xF144B864 0x03F0F5DC: 0x271C5809 0x03F0F5E0: 0x03F0F600 0x03F0F5E4: 0x008D7084, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F5E8: 0x02D00030 0x03F0F5EC: 0x00000000 0x03F0F5F0: 0x03F0F608 0x03F0F5F4: 0x00000002 0x03F0F5F8: 0x7C920435, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F5FC: 0x7C92043E, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F600: 0x03F0F96C 0x03F0F604: 0x00020024 0x03F0F608: 0x03F0F758 0x03F0F60C: 0x0000000A 0x03F0F610: 0x7C924388, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F614: 0x00000002 0x03F0F618: 0x008D20BF, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F61C: 0x03F0F858 0x03F0F620: 0x03F0F628 0x03F0F624: 0x03F0F858 0x03F0F628: 0x6B6F6F63 0x03F0F62C: 0x632F6465 0x03F0F630: 0x61726168 0x03F0F634: 0x72657463 0x03F0F638: 0x72632F73 0x03F0F63C: 0x75746165 0x03F0F640: 0x2F736572 0x03F0F644: 0x736E6F6D 0x03F0F648: 0x73726574 0x03F0F64C: 0x6165622F 0x03F0F650: 0x2F726576 0x03F0F654: 0x72756F73 0x03F0F658: 0x6D696563 0x03F0F65C: 0x73656761 0x03F0F660: 0x646F622F 0x03F0F664: 0x6D756279 0x03F0F668: 0x64642E70 0x03F0F66C: 0x72640073 0x03F0F670: 0x635F7361 0x03F0F674: 0x7364642E 0x03F0F678: 0x6F007300 0x03F0F67C: 0x7364642E 0x03F0F680: 0x64642E00 0x03F0F684: 0x74730073 0x03F0F688: 0x65757461 0x03F0F68C: 0x6F5F3130 0x03F0F690: 0x7364642E 0x03F0F694: 0x00730000, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F698: 0x00736464, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F69C: 0x03007364 0x03F0F6A0: 0x0000002A 0x03F0F6A4: 0x0100000C, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F6A8: 0x03F0F764 0x03F0F6AC: 0x03F0FCFC 0x03F0F6B0: 0x0208002A, in D:EverQuest II (DE)ortp.dll (0x02050000) 0x03F0F6B4: 0x00020290 0x03F0F6B8: 0x7FFDAC2E 0x03F0F6BC: 0x7C920435, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6C0: 0x7C92043E, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6C4: 0x0000913F 0x03F0F6C8: 0x03F0F63C 0x03F0F6CC: 0x03F0F9E8 0x03F0F6D0: 0x03F0F97C 0x03F0F6D4: 0x7C91E920, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6D8: 0x03F0FA10 0x03F0F6DC: 0x00000008 0x03F0F6E0: 0x00000008 0x03F0F6E4: 0x00020024 0x03F0F6E8: 0x03F0F9E8 0x03F0F6EC: 0x03F0F98C 0x03F0F6F0: 0x7C920460, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6F4: 0x7C990600, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6F8: 0x7C9242E7, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F6FC: 0x7C9242AF, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F700: 0xA0CF6ABF, in C:WINDOWSsystem32ntdll.dll (0x7c910000) 0x03F0F704: 0x008E6F47, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F708: 0x1A169602 0x03F0F70C: 0xA0CF6ABF 0x03F0F710: 0x000001B3 0x03F0F714: 0x00000100 0x03F0F718: 0x00000002 0x03F0F71C: 0x03F0F858 0x03F0F720: 0x00000001 0x03F0F724: 0x008D5BE2, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F728: 0x03F0F858 0x03F0F72C: 0x00000045 0x03F0F730: 0x03F0F858 0x03F0F734: 0x40890073 0x03F0F738: 0x03F0F858 0x03F0F73C: 0x011BA3C0, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F740: 0x00000000 0x03F0F744: 0x005A002A, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F748: 0x03F0F764 0x03F0F74C: 0x0030002E 0x03F0F750: 0x7FFDAC00 0x03F0F754: 0x03F0F764 0x03F0F758: 0x00000005 0x03F0F75C: 0x260ADF00 0x03F0F760: 0x010000AE, in D:EverQuest II (DE)EverQuest2.exe (0x00400000) 0x03F0F764: 0x003A0044, in D:EverQuest II (DE)plc4.dll (0x003a0000) 0x03F0F768: 0x0045005C, in D:EverQuest II (DE)EverQuest2.exe (0x00400000)End of Stack ScanEND OF LOG

Rast

02-12-2010, 11:39 AM

By any chance, do you remember what room you were in when you crashed? I've had this happen twice on my machine as well and had to load that character on a different box to get him out of the guild hall (I didn't see the crash log, but it sounds identical).BTW, where do you find this detailed crash log anyways?

TSR-DanielH

02-12-2010, 05:14 PM

The information you posted indicates that the laptop you're using has only 767MB of RAM and no dedicated video memory. You're also logging into the most memory intensive area of the game. If you haven't already, lower your graphics settings to the absolute minimum and see if you can get in. Meanwhile, you might want to send a /petition from another character so that the GMs can get your character moved out of the guild hall.

Bremer

02-12-2010, 07:02 PM

It has 1 GB, but I think the video card uses some of it. I allready play on minimum settings. And outside of the guild hall it works fine and 6 weeks ago it also worked in the guild hall. When I was in the hall it took forever until items appeared, but at least I could enter the hall.

TSR-DanielH

02-12-2010, 07:39 PM

<cite>Bremer wrote:</cite><blockquote>It has 1 GB, but I think the video card uses some of it. I allready play on minimum settings. And outside of the guild hall it works fine and 6 weeks ago it also worked in the guild hall. When I was in the hall it took forever until items appeared, but at least I could enter the hall.</blockquote>If you have 1gb of memory then it looks like the game isn't reading that correctly or the RAM has burned out. Let's check your DXdiag file to confirm. Please read the following link and provide me with at least the first section of your dxdiag file:<a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=353617</a>

Bremer

02-12-2010, 08:18 PM

------------------System Information------------------Time of this report: 2/13/2010, 00:16:20 Machine name: L2 Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036) Language: German (Regional Setting: German)System Manufacturer: FUJITSU SIEMENS System Model: Amilo M1439 Series BIOS: BIOS Date: 10/05/05 17:08:56 Ver: 08.00.11 Processor: Intel(R) Pentium(R) M processor 1.86GHz Memory: 1024MB RAM Page File: 1242MB used, 1218MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce Go 6600 Manufacturer: NVIDIA Chip type: GeForce Go 6600 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0148&SUBSYS_107C1734&REV_A2 Display Memory: 128.0 MB Current Mode: 1280 x 800 (32 bit) (59Hz) Monitor: (Standardmonitor) Monitor Max Res: Driver Name: nv4_disp.dll Driver Version: 6.14.0010.7370 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 5/25/2005 21:02:00, 3988224 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: Nicht zutreffend Mini VDD: nv4_mini.sys Mini VDD Date: 5/25/2005 21:02:00, 3456640 bytesDevice Identifier: {D7B71E3E-4208-11CF-4E68-763003C2CB35} Vendor ID: 0x10DE Device ID: 0x0148 SubSys ID: 0x107C1734 Revision ID: 0x00A2 Revision ID: 0x00A2 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: Realtek HD Audio rear output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0880&SUBSYS_08800000&REV_1008 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5122 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/23/2005 15:08:52, 2547008 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: Realtek HD Audio rear input Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5122 (English) Driver Attributes: Final Retail Date and Size: 3/23/2005 15:08:52, 2547008 bytes Cap Flags: 0x0 Format Flags: 0x0-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI-Mapper [Emuliert], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emuliert], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Maus Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Tastatur Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/aPoll w/ Interrupt: No Registry: OK-----------USB Devices-----------+ USB-Root-Hub| Vendor/Product ID: 0x8086, 0x265A| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/13/2008 19:45:37, 59520 bytes| Driver: usbd.sys, 8/4/2004 13:00:00, 4736 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ Standardtastatur (101/102 Tasten) oder Microsoft Natural Keyboard (PS/2)| Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 4/14/2008 02:55:34, 52992 bytes| Driver: kbdclass.sys, 4/14/2008 02:58:36, 25216 bytes| + HID-Tastatur| Vendor/Product ID: 0x1532, 0x0101| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 4/14/2008 02:58:37, 14720 bytes| Driver: kbdclass.sys, 4/14/2008 02:58:36, 25216 bytes| + Terminalserver-Tastaturtreiber| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 03:23:26, 40840 bytes| Driver: kbdclass.sys, 4/14/2008 02:58:36, 25216 bytes| + Synaptics PS/2 Port TouchPad| Matching Device ID: *syn0802| Upper Filters: SynTP| Service: i8042prt| + HID-konforme Maus| Vendor/Product ID: 0x1532, 0x0101| Matching Device ID: hid_device_system_mouse| Service: mouhid| Driver: mouclass.sys, 4/14/2008 02:49:36, 23552 bytes| Driver: mouhid.sys, 8/4/2004 13:00:00, 12288 bytes| + Terminalserver-Maustreiber| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 03:23:26, 40840 bytes| Driver: mouclass.sys, 4/14/2008 02:49:36, 23552 bytes----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK-------------------DirectPlay Adapters-------------------DirectPlay8 TCP/IP Service Provider: Drahtlose Netzwerkverbindung - IPv6 - fe80::215:ff:fe00:9146DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - 2001:0:d5c7:a2d6:0:f564:a233:2392DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - fe80::ffff:ffff:fffdDirectPlay8 TCP/IP Service Provider: Automatic Tunneling Pseudo-Interface - IPv6 - fe80::5efe:DirectPlay8 TCP/IP Service Provider: Drahtlose Netzwerkverbindung - IPv4 - -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1,4 KBit/sVoxware SC06 6,4 KBit/sVoxware SC03 3,2 KBit/sMS-PCM 64 KBit/sMS-ADPCM 32,8 KBit/sMicrosoft GSM 6.10 13 KBit/sTrueSpeech(TM) 8,6 KBit/s-------------------------DirectPlay Lobbyable Apps-------------------------------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 22.6 GBTotal Space: 50.7 GBFile System: NTFS Model: n/a Drive: D: Free Space: 10.5 GBTotal Space: 25.6 GBFile System: NTFS Model: n/a Drive: X: Model: PHILIPS DVD+-RW SDVD8431 Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (German), 4/13/2008 19:40:46, 62976 bytes Drive: Z: Model: GDC YRCLMNGDQ SCSI CdRom Device Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (German), 4/13/2008 19:40:46, 62976 bytes

TSR-DanielH

02-12-2010, 08:21 PM

Well, your graphics card drivers are approaching 5 years old so it would be a good idea to see if an updated version is available. Check the laptop manufacturer's website and install the most updated version of their drivers. Drivers that old could easily be causing this problem.

Bremer

02-12-2010, 08:52 PM

Unfortunately there are no newer drivers available.

Autenil

02-14-2010, 10:22 PM

<cite>Bremer wrote:</cite><blockquote>I logged with my laptop into EQ2 today and I can't access my main character, because every single time I try to log in the client crashes with two out of memory errors ("Application ran out of memory when requesting xy bytes (limit 767, current 767) ") when the games tries to load the zone (Antonica guild hall). I played the last time on my laptop 6 weeks ago and there was no problem.Today I could quest or raid on other characters, that are not in the guild hall. But I can't access my main character in the guild hall.</blockquote>I'd suggest going into options (this can be done at the in-game character select) and changing your performance setting to "High Performance" or "Very High Performance." This will use less system resources and should let you log into your guild hall.I'd definitely recommend installing more RAM into your computer.

Bremer

02-15-2010, 01:51 PM

I play on very high performance and moved virtually all sliders to the left, reduced all textures to minimum, etc. More reduction is not possible.

Autenil

02-15-2010, 02:45 PM

<cite>Bremer wrote:</cite><blockquote>I play on very high performance and moved virtually all sliders to the left, reduced all textures to minimum, etc. More reduction is not possible.</blockquote>Well, another thing that you can try is forcing low memory mode to turn on. According to the detailed crash log that you posted above it is not on, which is curious considering that you ran out of memory. Here's how to force it to turn on:1. Open the directory where EQII is installed2. Create eq2.ini (if it doesn't exist) and edit it3. Add the line:force_low_mem_mode 1This should force the client to use less memory. Give that a shot.If that doesn't work, you'll have to /petition GMs from a character on the same account explaining the situation and asking them to move the character do a different zone.