Game doesn't start; no EQ2.exe process starts, never has [Awaiting further support] [Archive]

TankorSmash

01-25-2010, 02:02 PM

Hey,I had this problem using the steam edition of the game; anyways I installed the game through steam, then used the launcher to update the game as necessary, now once the game checks all the files and tells me it ready to play, I go to start it, and nothing ends up happening.I'm running XP, AMD Athlon 64 X2 Dual. 4 gigs of RAM. Gfx drivers updated start of JanUPDATE: I should also mention that no EQ2 process gets started as far as I can tell.

TankorSmash

01-25-2010, 09:27 PM

Alright, here's my DXDiag list here. Hopefully I can get to playing as soon as possible. I also looked for a "cache" folder and was unable to find one. Thanks, Awaiting a reply.<hr />------------------System Information------------------Time of this report: 1/25/2010, 19:21:02 Machine name: XXXXDESKTOP Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 10/15/08 11:57:09 Ver: 08.00.14 Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+, MMX, 3DNow (2 CPUs), ~2.9GHz Memory: 3328MB RAM Page File: 1735MB used, 2990MB available Windows Dir: D:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 4800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon Graphics Processor (0x9440) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9440&SUBSYS_E850174B&REV_00 Display Memory: 512.0 MB Current Mode: 1280 x 1024 (32 bit) (75Hz) Monitor: BenQ FP71E Monitor Max Res: 1280,1024 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6999 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 8/13/2009 21:27:20, 345600 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 8/13/2009 23:27:00, 4485632 bytesDevice Identifier: {D7B71EE2-D700-11CF-AC6F-5AC8A1C2CB35} Vendor ID: 0x1002 Device ID: 0x9440 SubSys ID: 0xE850174B Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: Deinterlace Caps: n/a Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: HD Audio rear output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_1106&DEV_E721&SUBSYS_10438345&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viahduaa.sys Driver Version: 6.00.0001.1550 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 10/27/2008 15:28:52, 878976 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Full Cap Flags: 0xB5B Min/Max Sample Rate: 44100, 192000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: Live! Cam Virtual 1 Default Sound Playback: No Default Voice Playback: No Hardware ID: SW{60DD021C-57A7-42ae-B7CC-75E5B78F0A33} Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: livecamv.sys Driver Version: () Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 1/15/2007 16:57:08, 31616 bytes Other Files: Driver Provider: Creative Inc. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 200, 1000000Static/Strm HW Mix Bufs: 20, 19 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run---------------------Sound Capture Devices--------------------- Description: HD Audio front mic Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: viahduaa.sys Driver Version: 6.00.0001.1550 (English) Driver Attributes: Final Retail Date and Size: 10/27/2008 15:28:52, 878976 bytes Cap Flags: 0x41 Format Flags: 0xCC0 Description: HD Audio rear input Default Sound Capture: No Default Voice Capture: No Driver Name: viahduaa.sys Driver Version: 6.00.0001.1550 (English) Driver Attributes: Final Retail Date and Size: 10/27/2008 15:28:52, 878976 bytes Cap Flags: 0x41 Format Flags: 0xCC0 Description: Live! Cam Virtual 1 Default Sound Capture: No Default Voice Capture: No Driver Name: livecamv.sys Driver Version: () Driver Attributes: Final Retail Date and Size: 1/15/2007 16:57:08, 31616 bytes Cap Flags: 0x41 Format Flags: 0xFFF-----------DirectMusic----------- DLS Path: D:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Live! Cam Virtual 1, Software (Kernel Mode), Output, DLS, Internal Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal Registry: OK Test Result: Not run-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC517 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Wacom Virtual Hid Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x1001 FF Driver: n/a Device Name: Virtual Keyboard Driver Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x056A, 0x2001 FF Driver: n/aPoll w/ Interrupt: No Registry: OK

Rothgar

01-26-2010, 03:29 AM

Which version of the launcher are you using?Have you tried running "Everquest2.exe" directly from the install directory?Do you have a crash_log.txt file in the install directory?

TankorSmash

01-26-2010, 05:40 AM

Thanks for the reply,I'm using the launcher that came bundled with the steam edition, I'm fairly sure it updated itself since I first used it, though I cannot be certain. Version: 1.0.9Build: release-740787 - Release --- I've tried running it from there as well as the shortcut on my desktop and the link via Steam, all with the same results. Just a reminder here, that the game will not even start up, no black screen or anything. Hope that can help somehow --- No sign of a crash log in the default directory. --- Thanks again for the reply.