Account expired early?

[Majes]

<p>Today I went to log into my account and it's telling me I have to subscribed, I just checked a couple days ago to find that I still had 23 days left?</p><p>What is the deal? I have a receipt to prove that I have another month (Purchases December 31).</p>

[Wingrider01]

<p><cite>Majesto wrote:</cite></p><blockquote><p>Today I went to log into my account and it's telling me I have to subscribed, I just checked a couple days ago to find that I still had 23 days left?</p><p>What is the deal? I have a receipt to prove that I have another month (Purchases December 31).</p></blockquote><p>check with your credit card company to verify the charge went through and was applied to the credit card. If it was then use the "search the Knowledge base" link to access live chat to resolve the issue</p>

[Majes]

It should of anyways, unless I'm completely off with this, it told me -14.99 discount.

[Majes]

Here if this helps any Order Date: 12/30/09 Order Detail: EverQuest II Subscription EverQuest II Subscription $14.99 Discount: $14.99 Tax: $0.00 Shipping: $0.00 Order Total: $0.00

[TSR-DanielH]

<p><cite>Majesto wrote:</cite></p><blockquote>Here if this helps any Order Date: 12/30/09 Order Detail: EverQuest II Subscription EverQuest II Subscription $14.99 Discount: $14.99 Tax: $0.00 Shipping: $0.00 Order Total: $0.00</blockquote><p>That isn't actually a subscription payment.  According to the information you posted, the subscription fee was discounted and the total charged was $0.  That happens when you subscribe but still have game time remaining on your account.  It seems like the account was unable to bill once your game time expired. </p><p>Please contact us through phone or chat support so that we can look at your account and tell you what is causing the billing to fail.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>

[Majes]

On tech support right know, seems credit card hates payments XD working it out. Thanks.