Cannot log into game? [Archive] - EQ2 Forum Archive @ EQ2Wire

Ol

12-18-2009, 06:55 PM

Got kicked from the game last night and tried to log back in, and got the message "Could not connect to login server, servers may be busy; please try again later". Though i still cant login today, are the servers still down or am is it me?

TSR-DanielH

12-18-2009, 07:28 PM

Greetings,Have you tried resetting both your computer and your modem? In most cases that will correct this type of issue. Please let us know if you are still unable to log in after trying that.

Ol

12-18-2009, 08:35 PM

<cite>TSR-DanielH wrote:</cite><blockquote>Greetings,Have you tried resetting both your computer and your modem? In most cases that will correct this type of issue. Please let us know if you are still unable to log in after trying that.</blockquote>Tried that, still getting the same message

TSR-DanielH

12-18-2009, 09:07 PM

<cite>Osik@Nagafen wrote:</cite><blockquote>Tried that, still getting the same message</blockquote>Let's see what happens when your computer is tries to connect to our servers. Open up the Start menu, choose the Run command, type "command" in the space provided, then hit Enter. If you're using Win2k type "cmd" instead of command. For Vista, "type command" at the search bar on the bottom of the Start Menu. The MS-DOS Prompt window should appear with the prompt, "C:windowsdesktop". For Win98/ME or Win2K/XP/Vista, type the following three DOS commands, one at a time, hitting Enter between each command, and waiting for the prompt to reappear:ipconfig /all > c:eq2info.txt tracert unrest.everquest2.com >> c:eq2info.txtpathping unrest.everquest2.com >> c:eq2info.txtThen post the contents of that text file to this thread if possible. Let me know if you have any questions.

Ol

12-18-2009, 11:05 PM

<cite>TSR-DanielH wrote:</cite><blockquote><cite>Osik@Nagafen wrote:</cite><blockquote>Tried that, still getting the same message</blockquote>Let's see what happens when your computer is tries to connect to our servers. Open up the Start menu, choose the Run command, type "command" in the space provided, then hit Enter. If you're using Win2k type "cmd" instead of command. For Vista, "type command" at the search bar on the bottom of the Start Menu. The MS-DOS Prompt window should appear with the prompt, "C:windowsdesktop". For Win98/ME or Win2K/XP/Vista, type the following three DOS commands, one at a time, hitting Enter between each command, and waiting for the prompt to reappear:ipconfig /all > c:eq2info.txt tracert unrest.everquest2.com >> c:eq2info.txtpathping unrest.everquest2.com >> c:eq2info.txtThen post the contents of that text file to this thread if possible. Let me know if you have any questions.</blockquote>I tried running the command, but didnt quite understand it. Sent you a PM with further details

Ol

12-18-2009, 11:55 PM

Windows IP Configuration Host Name . . . . . . . . . . . . : Zack-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Bluetooth Network Connection 4: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #4 Physical Address. . . . . . . . . : 00-02-72-1C-F6-13 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter Physical Address. . . . . . . . . : 00-24-2C-89-0A-97 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::e0bc:c541:d7d:2bab%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Friday, December 18, 2009 8:44:05 PM Lease Expires . . . . . . . . . . : Saturday, December 19, 2009 8:44:05 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 167.206.245.129 167.206.245.130 NetBIOS over Tcpip. . . . . . . . : EnabledEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : 00-1F-16-D0-C2-5C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{65821A93-C3B0-43D7-B6EB-C101E80A4B6C} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 17: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{040A0819-5894-4448-BC73-38CE6AB9C5A8} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesTracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]over a maximum of 30 hops: 1 4 ms 2 ms 1 ms 192.168.1.1 2 9 ms 9 ms 10 ms 10.240.166.17 3 10 ms 10 ms 9 ms dstswr1-vlan2.rh.pswynj.cv.net [67.83.249.33] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 15 ms 16 ms 17 ms vlan69.csw1.NewYork1.Level3.net [4.68.16.62] 9 150 ms 17 ms 17 ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113] 10 50 ms 48 ms 52 ms ae-3.ebr2.Dallas1.Level3.net [4.69.137.121] 11 200 ms 76 ms 77 ms ae-4-4.car2.SanDiego1.Level3.net [4.69.133.213] 12 77 ms 77 ms 78 ms ge-1-1.hsa1.SanDiego1.Level3.net [4.69.134.86] 13 77 ms 78 ms 77 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] 14 119 ms 78 ms 78 ms vl23.sdtermbr-2.sonyonline.net [64.37.144.146] 15 77 ms 77 ms 81 ms vl832.sdkollsw-2.sonyonline.net [64.37.144.90] 16 77 ms 78 ms 76 ms sdkeq2-05-01.everquest2.com [199.108.12.161]Trace complete.Tracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]over a maximum of 30 hops: 0 Zack-PC [192.168.1.100] 1 192.168.1.1 2 10.240.166.17 3 dstswr1-vlan2.rh.pswynj.cv.net [67.83.249.33] 4 * * * Computing statistics for 75 seconds... Source to Here This Node/LinkHop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Zack-PC [192.168.1.100] 0/ 100 = 0% | 1 29ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1 0/ 100 = 0% | 2 14ms 86/ 100 = 86% 86/ 100 = 86% 10.240.166.17 0/ 100 = 0% | 3 34ms 0/ 100 = 0% 0/ 100 = 0% dstswr1-vlan2.rh.pswynj.cv.net [67.83.249.33]Trace complete.