PC Suddenly Reboots When Playing EQ2 since Installing Win 7 with Directx 11 [Archive]

Photios

12-09-2009, 11:55 PM

I have an i7 920 chip and Asus motherboard, 6 gigs ram, Geforce 275x video card.I upgraded from Windows XP to Windows 7 with Directx 11 and my system suddenly reboots randomly only when playing EQ2.Someone suggested EQ2 doesn't work with Directx 11 and that I need to install Directx 9.0c. I can't seem to find any program that will uninstall Directx 11.It's definitely not the power supply (700w) or heat.

Photios

12-10-2009, 12:25 AM

------------------System Information------------------Time of this report: 12/9/2009, 19:15:40 Machine name: DARIN-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English)System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 09/02/09 18:58:13 Ver: 08.00.15 Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz Memory: 6144MB RAMAvailable OS Memory: 6134MB RAM Page File: 1463MB used, 10803MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Sound Tab 4: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 275 Manufacturer: NVIDIA Chip type: GeForce GTX 275 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05E6&SUBSYS_0E0619F1&REV_A1 Display Memory: 3688 MB Dedicated Memory: 877 MB Shared Memory: 2811 MB Current Mode: 1680 x 1050 (32 bit) (59Hz) Monitor Name: ViewSonic VX2235wm Monitor Model: VX2235wm Monitor Id: VSC591E Native Mode: 1680 x 1050(p) (59.954Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2umDriver File Version: 8.17.0011.9562 (English) Driver Version: 8.17.11.9562 DDI Version: 10 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 11/20/2009 18:34:54, 11775080 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-46A6-11CF-1B5F-0D2E1FC2C535} Vendor ID: 0x10DE Device ID: 0x05E6 SubSys ID: 0x0E0619F1 Revision ID: 0x00A1 Driver Strong Name: oem10.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 03:8.17.11.9562:pciven_10de&dev_05e6 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled

Photios

12-10-2009, 12:27 AM

-------------Sound Devices------------- Description: Headset Earphone (Plantronics Headset) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USBVID_047F&PID_0CA1&REV_0004&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/13/2009 16:06:32, 109568 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Output(RCA+Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5859 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 5/22/2009 10:04:22, 1762080 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5859 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 5/22/2009 10:04:22, 1762080 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Speakers (Bose USB Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: USBVID_05A7&PID_1020&REV_0100&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/13/2009 16:06:32, 109568 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Headset Microphone (Plantronics Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 7/13/2009 16:06:32, 109568 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Logitech Illuminated Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC318 FF Driver: n/a Device Name: Logitech Illuminated Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC318 FF Driver: n/a Device Name: Plantronics Headset Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x047F, 0x0CA1 FF Driver: n/a Device Name: Bose USB Audio Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x05A7, 0x1020 FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3A36| Matching Device ID: usbroot_hub| Service: usbhub----------------Gameport Devices-------------------------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0

Dact

12-10-2009, 12:02 PM

<cite>Photios wrote:</cite><blockquote>Someone suggested EQ2 doesn't work with Directx 11 and that I need to install Directx 9.0c. I can't seem to find any program that will uninstall Directx 11.</blockquote>Reading the support forums, here are the trends I see:Eq2 doesn't like dx11, 9 will give you better results.Eq2 doesn't like the newest nvidia drivers, click here to download old ones.Eq2 doesn't like multi-core processors, you should downgrade to a single/dual or do some silly core disabling thing.Eq2 doesn't like sli or crossfire, disable it or return one of your graphics cards.Eq2 doesn't like your upgrade to windows 7, do you still have your 2000 disc laying around?Does anyone see a problem here? Will Sony choose to move eq2 into the future for more people to enjoy, or do nothing and let the future destroy the game? Was the game engine built so monumentally wrong that its simply too big of a task to fix it?

Vodr

12-10-2009, 12:53 PM

Did you check your motherboard manufacturers website for any bios updates? Some motherboards reported hardware funny to win7 and required a bios update.

Wingrider01

12-10-2009, 03:49 PM

<cite>Dactil wrote:</cite><blockquote><cite>Photios wrote:</cite><blockquote>Someone suggested EQ2 doesn't work with Directx 11 and that I need to install Directx 9.0c. I can't seem to find any program that will uninstall Directx 11.</blockquote>Reading the support forums, here are the trends I see:Eq2 doesn't like dx11, 9 will give you better results.Eq2 doesn't like the newest nvidia drivers, click here to download old ones.Eq2 doesn't like multi-core processors, you should downgrade to a single/dual or do some silly core disabling thing.Eq2 doesn't like sli or crossfire, disable it or return one of your graphics cards.Eq2 doesn't like your upgrade to windows 7, do you still have your 2000 disc laying around?Does anyone see a problem here? Will Sony choose to move eq2 into the future for more people to enjoy, or do nothing and let the future destroy the game? Was the game engine built so monumentally wrong that its simply too big of a task to fix it?</blockquote>Sorry, the game does run under windows 7, been running it on that since closed beta, both single and multiple instances. You cannot uninstall DX11 from Windows 7, you cannot uninstall DX10 from Vista. What is needed is to go to Micrososft's website and download the dxwebsetup.exe updater, this will install the needed compatiblity modules and install it.As far as the lastest nvidia drivers, that is not sinlging out everquest 2, the 19X drivers are pure performance and stability junk. Read the uunet groups on the issues that are occurring with these drivers and the most common suggestion is to back down to the 186 level drivers, common across the boardFunny, run both a dual core and a quad core box, have never had to disable any of the cores, had a few issues when I first isntalled Windows 7 that where resolved by updating the BIOs and installing the latest chipset drivers for the motherboard.As far as SLI goes, this is a sli profile issue in a some of the cases, the application does not need to be written to support LSI like the old 3DFX, but don;t see a reason to run sli, do not see much of an improvement unless the resolution and quality is set to above 1920x1080 and extreme quality, along with a processor that can handle the settings, normally just split the cards and run the individual instances on it's monitorAs mentioned, run fine on windows 7 along with the majority of my guildmates that have upgraded their systems, this is on boxes that have had clean installs and upgrade in place on top of Vista. The thing to understand is Winodws 7 is a point upgrade from Vista, it is basicly what Vista should have been when it was released. Any hints, tips and tricks that where used for Vista also apply to Windows 7.

TSR-DanielH

12-10-2009, 09:56 PM

<cite>Wingrider01 wrote:</cite><blockquote>What is needed is to go to Micrososft's website and download the dxwebsetup.exe updater, this will install the needed compatiblity modules and install it.As far as the lastest nvidia drivers, that is not sinlging out everquest 2, the 19X drivers are pure performance and stability junk. Read the uunet groups on the issues that are occurring with these drivers and the most common suggestion is to back down to the 186 level drivers, common across the board</blockquote>I definitely agree with Wingrider on these points. You can download the dxwebsetup here:<a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en" target="_blank" rel="nofollow">http://www.microsoft.com/downloads/...;displaylang=en</a>The 186 drivers are available here:<a href="http://www.nvidia.com/Download/Find.aspx?lang=en-us" target="_blank" rel="nofollow">http://www.nvidia.com/Download/Find...aspx?lang=en-us</a>Let us know if the problem persists after installing those 2 things.

Photios

12-10-2009, 11:39 PM

I already tried installing the dxwebsetup.exe but it just tells me that nothing needs to be updated and it cancels the install.I tried installing the Nvidia 186 drivers as well and that didn't work either. I get a message saying that it's only for 32-bit and my OS is 64-bit.

Photios

12-11-2009, 12:43 AM

Ok....found the 186 64-bit drivers, but that didn't help either.My power supply is 700w so that should be plenty. I'm going to check all the hardware connections and make certain there are no issues.It seems as long as I don't move at all in game, I'm fine. Sometimes I can move a bit without crashing; sometimes as soon as I move for 1 or 2 seconds, the game crashes. The other night, I played 3 accounts at once on same PC without crashing for about 20 minutes, then tons of crashing.

Wingrider01

12-11-2009, 08:40 AM

<cite>Photios wrote:</cite><blockquote>Ok....found the 186 64-bit drivers, but that didn't help either.My power supply is 700w so that should be plenty. I'm going to check all the hardware connections and make certain there are no issues.It seems as long as I don't move at all in game, I'm fine. Sometimes I can move a bit without crashing; sometimes as soon as I move for 1 or 2 seconds, the game crashes. The other night, I played 3 accounts at once on same PC without crashing for about 20 minutes, then tons of crashing.</blockquote>You need to turn off the auto restart function when the pc restarts and copy the inofmation displayed on the screen to the thead to see which driver it is crashing on.In windows 7 to turn off the autorestart on error1. right click Computer from the START menu2. Select Properties then Advanced system settings3. locate Startup and Recovery box, then settings4. under system failure remove the click mark from the Automaticly RestartNext time the systme restarts copy the information down (have to use old technology for this, so have a paper and pencil ready) and then go into the events log and post the system event text that is written to it. unfortunatley from your description it really sounds like it is a heat related issue, since you where able to play for 20 minutes then it repeatably crashed. Do you have a application that displays the current temps? If not the bios may have a page that shows the various temps of the critical pieces of the equipment

Photios

12-11-2009, 01:37 PM

<cite>Wingrider01 wrote:</cite><blockquote><cite>Photios wrote:</cite><blockquote>Ok....found the 186 64-bit drivers, but that didn't help either.My power supply is 700w so that should be plenty. I'm going to check all the hardware connections and make certain there are no issues.It seems as long as I don't move at all in game, I'm fine. Sometimes I can move a bit without crashing; sometimes as soon as I move for 1 or 2 seconds, the game crashes. The other night, I played 3 accounts at once on same PC without crashing for about 20 minutes, then tons of crashing.</blockquote>You need to turn off the auto restart function when the pc restarts and copy the inofmation displayed on the screen to the thead to see which driver it is crashing on.In windows 7 to turn off the autorestart on error1. right click Computer from the START menu2. Select Properties then Advanced system settings3. locate Startup and Recovery box, then settings4. under system failure remove the click mark from the Automaticly RestartNext time the systme restarts copy the information down (have to use old technology for this, so have a paper and pencil ready) and then go into the events log and post the system event text that is written to it. unfortunatley from your description it really sounds like it is a heat related issue, since you where able to play for 20 minutes then it repeatably crashed. Do you have a application that displays the current temps? If not the bios may have a page that shows the various temps of the critical pieces of the equipment</blockquote>Interestingly, the auto restart function wasn't checked. I guess that's standard when you install Windows 7.I really don't think it's a heat issue because I've been using the Asus and Nvidia temperature monitors and I've never seen it get to 50 Celcius. At idle, the cpu is in the high 30's. I have a new case designed for cooling, with all the various fans, as well as a Cooler Master V8 on the cpu. The fan on the top of my case is *huge* (way bigger than a regular 120).My system crashes sometimes within seconds of starting the computer and game, like last night. Although after it had been crashing really quickly, I powered down and made sure all hardware is secure, connections, etc., and they seemed to be. After that, I was able to play 3 accounts with no problem for almost an hour, and then it started crashing. So, I'm thinking maybe there's a loose power supply connection somewhere.Tonight, I'll double check all the jumper settings on my Asus P6T board, just to make sure they are correct from the factory.One interesting thing I noticed was that the 8-pin power supply on the motherboard had a little template that covered 2 of the 8 holes, making it look like I'm supposed to use a 6-pin power cable. However, the manual only refers to it as an 8-pin and doesn't say anything about the little plastice template "protector" cover over the last 2 holes on the motherboard power connection. I can only assume it was there for protection purposes and meant to be taken off when installed.My power supply is a Rocketfish 700w. Maybe on the way home from work I'll pick up an 800w-ish Corsair power supply, just to see if it's the issue. I saw a power supply calculator on the Asus website where you plug in all the hardware you have, USB devices, etc., and it said my minimum recommended power supply need is 700w.Thanks for everyone's help. It's amazing the time I've spent over the past week trying to play EQ2. I'm a 5-year addict.

Vodr

12-11-2009, 02:30 PM

not moving then moving and crash sounds like network card. In your windows update check for optional updates and see if there are some driver updates. I still say check your BIOS on the motherboard and update to the latest greatest.The covers are for older PS that only have a 6 connector so people plugged them in correctly, if your PS has a 8 connector you remove the 2 covering it and plug that in.There are 10 bios updates for your board, latest is 11/20/09 which is very current. I had to select OS as Winxp to see them however. My ASUS boards had a ezflash within the bios, you just downloaded the bios file onto a jump drive, rebooted and went into bios and ran ezflash and selected the file and away you went.

Photios

12-12-2009, 03:27 AM

Turned out it was the power supply. My former power supply is a Rocketfish 700w. It is only about 4 months old. Anyway, I replaced it with a Corsair HX750 and everything's fine now.Thanks for all the help.

Wingrider01

12-12-2009, 09:05 AM

Never cared much for rocketfish brand, but did not question the PSU becasue of it's size. Learn something new every day.

TSR-DanielH

12-18-2009, 09:03 PM

<cite>Photios wrote:</cite><blockquote>Turned out it was the power supply. My former power supply is a Rocketfish 700w. It is only about 4 months old. Anyway, I replaced it with a Corsair HX750 and everything's fine now.Thanks for all the help.</blockquote>I'm happy to hear that you were able to correct the problem. As wingrider mentioned, you wouldn't think that would be the issue with a 700w power supply.