View Full Version : Downgraded from all access and lost Adv packs.
Ldarax
12-09-2009, 05:04 PM
<p>I downgraded my all access to just EQ2 the other week, and now it seem like i lost Splitpaw saga and the bloodline adv. packs.</p><p>This is the second time in a year Adventure packs gone missing from me.</p><p>Anyone out there who can help?</p>
Wingrider01
12-09-2009, 05:53 PM
<p><cite>Ldarax wrote:</cite></p><blockquote><p>I downgraded my all access to just EQ2 the other week, and now it seem like i lost Splitpaw saga and the bloodline adv. packs.</p><p>This is the second time in a year Adventure packs gone missing from me.</p><p>Anyone out there who can help?</p></blockquote><p>Best bet is live chat, upper right corner - search the knowledge base, other then that one of the TSR's might be able to help when they see the message</p>
TSR-DanielH
12-09-2009, 10:54 PM
<p>Greetings,</p><p>This is a known issue and we can correct it for you, but we will need to get your account information in order to do so. Please contact us through phone, e-mail, or chat support so that we can grant those features back onto your account. The following link contains our various contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>
Ldarax
12-10-2009, 07:03 PM
<p>Thanks, I tried that but still no answer and i seem to be missing 6th year vet reward too, atleast on my calculator 2180 days gives 6.1 year :/</p>
TSR-DanielH
12-10-2009, 07:41 PM
<p><cite>Ldarax wrote:</cite></p><blockquote><p>Thanks, I tried that but still no answer and i seem to be missing 6th year vet reward too, atleast on my calculator 2180 days gives 6.1 year :/</p></blockquote><p>The Early Access for the new Everquest expansion started on Tuesday so we're a little backed up on e-mails. Generally you will get a faster response if you call in. We'll definitely get to your e-mail ticket, but it may take some time so calling in will be faster if you needed access now.</p>
Ldarax
12-11-2009, 11:10 AM
<p>Its solved now. Thanks <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>
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