Frequent crashing to desktop over the past few days. [Archive]

Pyreflame

11-24-2009, 06:26 PM

I have been experiencing several CTDs over the past few days, since last Wed/Thurs. Originally, the game would crash after 1-2 seconds of hard drive thrashing, more recently it has just been an instant CTD with no activity at all. Most of the CTDs have had no error message, though I did get an out of memory error once yesterday.Specs are:Windows XPIntel 2 Quad Q6600 2.4ghz cpu4 gigs of ramNvidia GeForce 8800 GTS, running driver version 186Increasing the size of the paging file (system managed) seemed to make the crashes less frequent, but I am still only going 45 minutes to an hour and a half before I crash again.Copy/paste from dxdiag and other fun stuff to follow.

Pyreflame

11-24-2009, 06:29 PM

SOEBuild=6057LSOEVersionString=2009/11/16 16:18:34EVERQUEST2 CRASH LOGUnhandled exception EXCEPTION_ACCESS_VIOLATION at 0x7C954329Application was trying to read from 0x00000010 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=6057L SOEVersionString: SOEVersionString=2009/11/16 16:18:34 OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION CPU: 4 x86 GenuineIntel 2400MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [NVIDIA GeForce 8800 GTS] [nv4_disp.dll] 6.14.11.8618 {d7b71e3e-42d3-11cf-c452-2b2403c2cb35} Time at crash: Mon Nov 23 23:46:42 2009 Login Server: none Performance: 7 Game Uptime: 1721 seconds Position last frame: 826.45, -16.72, -608.51 Zone name: qey_village05 Time in Zone: 302 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabledLog: Received chat channel update msg... Thread Data: Primary Thread Id: 3068 Current Thread Id: 2764 Current Thread Priority: -2Memory: AddressLimitMB: 2048 Load: 46% Total physical: 3756437504 Free physical: 2008260608 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 2147352576 Free virtual: 558694400Memory Manager: Allocations: 231775 Bytes Allocated: 434332896 Max Allocations: 249941 Max Bytes Allocated: 580308640 System Memory Allocated (MB): 556 Limit: 2048 Number of Allocate Calls: 1094290 Number of Free Calls: 862518Registers: EAX 0x00000000 EBX 0x00000010 ECX 0x7C90E514 EDX 0x000001BA ESI 0x00000000 EDI 0x00000000 GS 0x00000000 FS 0x0000003B ES 0x00000023 DS 0x00000023 EBP 0x0635F794 ESP 0x0635F758 EIP 0x7C954329 FLAGS 0x00010216 CS 0x0000001B SS 0x00000023FPU Registes: CW 0xFFFF027F SW 0xFFFF0000 TW 0xFFFFFFFFFPU Rounding Mode: NearestCall Stack: 0x7C954329 in C:WINDOWSsystem32ntdll.dll 0x7C954670 in C:WINDOWSsystem32ntdll.dll 0x05E6590C in ???????? 0x05E65CC8 in ???????? 0x05A32ECB in ???????? 0x7C80B729 in C:WINDOWSsystem32kernel32.dllEnd of Call StackStack Scan: 0x0635F758: 0x00000000 0x0635F75C: 0x00000000 0x0635F760: 0x00000000 0x0635F764: 0x00000000 0x0635F768: 0x00000000 0x0635F76C: 0x00000000 0x0635F770: 0x00000000 0x0635F774: 0x00000000 0x0635F778: 0x00000000 0x0635F77C: 0x00000000 0x0635F780: 0x00000000 0x0635F784: 0x00000000 0x0635F788: 0x00000000 0x0635F78C: 0x00000000 0x0635F790: 0x00000000 0x0635F794: 0x0635F7D0 0x0635F798: 0x7C954670, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F79C: 0x00000000 0x0635F7A0: 0x00000000 0x0635F7A4: 0x00000000 0x0635F7A8: 0x00000000 0x0635F7AC: 0x7C954658, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F7B0: 0x000001BA 0x0635F7B4: 0x00000A34 0x0635F7B8: 0xFFFFFFFF 0x0635F7BC: 0x0635F848 0x0635F7C0: 0x00000000 0x0635F7C4: 0x7C90D39A, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F7C8: 0x05E658FC 0x0635F7CC: 0xFFFFFFFF 0x0635F7D0: 0x0635F83C 0x0635F7D4: 0x05E6590C 0x0635F7D8: 0x00000000 0x0635F7DC: 0x00000000 0x0635F7E0: 0x00000534 0x0635F7E4: 0x00000000 0x0635F7E8: 0x7C90CF7A, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F7EC: 0x05E65652 0x0635F7F0: 0x7C90D93A, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F7F4: 0x05E6569A 0x0635F7F8: 0x00000005 0x0635F7FC: 0x6BDD0000 0x0635F800: 0x00010000 0x0635F804: 0x05E6579B 0x0635F808: 0x00000000 0x0635F80C: 0x00000000 0x0635F810: 0x00000000 0x0635F814: 0x000054E8 0x0635F818: 0x00000000 0x0635F81C: 0x00010000 0x0635F820: 0x00000000 0x0635F824: 0x00000000 0x0635F828: 0x00000000 0x0635F82C: 0x00000000 0x0635F830: 0x00000000 0x0635F834: 0x00000002 0x0635F838: 0x00000027 0x0635F83C: 0x0635F86C 0x0635F840: 0x05E65CC8 0x0635F844: 0xC0000017 0x0635F848: 0x00000000 0x0635F84C: 0x00000534 0x0635F850: 0x6BDD0000 0x0635F854: 0x00000000 0x0635F858: 0x00000000 0x0635F85C: 0x00000A34 0x0635F860: 0x6BDD0000 0x0635F864: 0x00000000 0x0635F868: 0x00000000 0x0635F86C: 0x0635FFB4 0x0635F870: 0x05A32ECB 0x0635F874: 0x00000002 0x0635F878: 0x00000A34 0x0635F87C: 0x00000000 0x0635F880: 0x001942B0 0x0635F884: 0x00000000 0x0635F888: 0x38333839 0x0635F88C: 0x35613766 0x0635F890: 0x00000000 0x0635F894: 0x00000000 0x0635F898: 0x00000000 0x0635F89C: 0x00000000 0x0635F8A0: 0x00000000 0x0635F8A4: 0x00000000 0x0635F8A8: 0x00000000 0x0635F8AC: 0x00000000 0x0635F8B0: 0x00000000 0x0635F8B4: 0x00000000 0x0635F8B8: 0x00000000 0x0635F8BC: 0x00000000 0x0635F8C0: 0x00000000 0x0635F8C4: 0x00000000 0x0635F8C8: 0x00000000 0x0635F8CC: 0x00000000 0x0635F8D0: 0x00000000 0x0635F8D4: 0x00000000 0x0635F8D8: 0x00000000 0x0635F8DC: 0x00000000 0x0635F8E0: 0x7C905D48, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F8E4: 0x0635F9B2 0x0635F8E8: 0x7C903400, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F8EC: 0x000001E4 0x0635F8F0: 0x0635F940 0x0635F8F4: 0x7C917EF3, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F8F8: 0x0635F92C 0x0635F8FC: 0x00140000 0x0635F900: 0x7C910222, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F904: 0x00000006 0x0635F908: 0x001407A8 0x0635F90C: 0x00140000 0x0635F910: 0x0018EA00 0x0635F914: 0x0635F904 0x0635F918: 0x00000000 0x0635F91C: 0x0635FB48 0x0635F920: 0x7C90E920, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F924: 0x7C910228, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F928: 0xFFFFFFFF, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F92C: 0x7C910222, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F930: 0x7C91019B, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F934: 0x00000000 0x0635F938: 0x00000000 0x0635F93C: 0x0635FB7C 0x0635F940: 0x78131D84, in C:WINDOWSsystem32urlmon.dll (0x78130000) 0x0635F944: 0x00000028 0x0635F948: 0x014400C1 0x0635F94C: 0x781318B0, in C:WINDOWSsystem32urlmon.dll (0x78130000) 0x0635F950: 0x0035F9AC, in E:EverQuest IIjs3250.dll (0x00330000) 0x0635F954: 0x0635F9AC 0x0635F958: 0x0635F9B2 0x0635F95C: 0x7C917E5F, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F960: 0x7C97E178, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F964: 0x7C917E09, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F968: 0x00006D19 0x0635F96C: 0x0635FA50 0x0635F970: 0x7C809036, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635F974: 0x0635F9DA 0x0635F978: 0x0035F9D4, in E:EverQuest IIjs3250.dll (0x00330000) 0x0635F97C: 0x0635F9D4 0x0635F980: 0x7C903400, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F984: 0x7C917E5F, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F988: 0x7C97E178, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F98C: 0x0635FAC8 0x0635F990: 0x7C900000, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F994: 0x0635FA78 0x0635F998: 0x0635F9B0 0x0635F99C: 0x0635F9B0 0x0635F9A0: 0x00000000 0x0635F9A4: 0x00009A5E 0x0635F9A8: 0x00241F18 0x0635F9AC: 0x7C913425, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F9B0: 0x74520000 0x0635F9B4: 0x6365446C 0x0635F9B8: 0x5065646F 0x0635F9BC: 0x746E696F 0x0635F9C0: 0x06007265 0x0635F9C4: 0x0635F9D8 0x0635F9C8: 0x00000000 0x0635F9CC: 0x00009A5E 0x0635F9D0: 0x00241F18 0x0635F9D4: 0x7C913425, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635F9D8: 0x74520000 0x0635F9DC: 0x6365446C 0x0635F9E0: 0x5065646F 0x0635F9E4: 0x746E696F 0x0635F9E8: 0x00007265 0x0635F9EC: 0x00000000 0x0635F9F0: 0x0000A188 0x0635F9F4: 0x0635F968 0x0635F9F8: 0x00000000 0x0635F9FC: 0x0635FB18 0x0635FA00: 0x7C90E920, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA04: 0x7C917E10, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA08: 0xFFFFFFFF, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA0C: 0x7C917E09, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA10: 0x7C918047, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA14: 0x7C900000, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA18: 0x0635FA50 0x0635FA1C: 0x00006D19 0x0635FA20: 0x0635FAC8 0x0635FA24: 0x00000000 0x0635FA28: 0x00000000 0x0635FA2C: 0x00000001 0x0635FA30: 0x0635FACC 0x0635FA34: 0x00000000 0x0635FA38: 0x00000002 0x0635FA3C: 0x7C800000, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FA40: 0x7C8000F0, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FA44: 0x0635FA34 0x0635FA48: 0x00000001 0x0635FA4C: 0x0635FA6C 0x0635FA50: 0x00110010 0x0635FA54: 0x7C80903C, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FA58: 0x00000000 0x0635FA5C: 0x0635FB28 0x0635FA60: 0x7C917DBA, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA64: 0x7C800000, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FA68: 0x7C900000, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA6C: 0x0035FAC8, in E:EverQuest IIjs3250.dll (0x00330000) 0x0635FA70: 0x0635FAC8 0x0635FA74: 0x0635FACE 0x0635FA78: 0x7C917E5F, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA7C: 0x7C97E178, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA80: 0x7C917E09, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FA84: 0x01EE2B48, in E:EverQuest IIortp.dll (0x01eb0000) 0x0635FA88: 0x68383025 0x0635FA8C: 0x00000078 0x0635FA90: 0x7FFAC000 0x0635FA94: 0x002447A8 0x0635FA98: 0x0635FAF0 0x0635FA9C: 0x7C80262C, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FAA0: 0x7C917E5F, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FAA4: 0x002447B8 0x0635FAA8: 0x0635FB78 0x0635FAAC: 0x7C800000, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FAB0: 0x7C800000, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FAB4: 0x0635FACC 0x0635FAB8: 0x0635FACC 0x0635FABC: 0x00000000 0x0635FAC0: 0x00006D19 0x0635FAC4: 0x00241FC0 0x0635FAC8: 0x7C913425, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FACC: 0x65440000 0x0635FAD0: 0x65646F63 0x0635FAD4: 0x6E696F50 0x0635FAD8: 0x00726574, in E:EverQuest IIEverQuest2.exe (0x00400000) 0x0635FADC: 0x0635FAF4 0x0635FAE0: 0x0635FAF4 0x0635FAE4: 0x00000000 0x0635FAE8: 0x00006D19 0x0635FAEC: 0x00241FC0 0x0635FAF0: 0x7C913425, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FAF4: 0x00000006 0x0635FAF8: 0x65646F63 0x0635FAFC: 0x6E696F50 0x0635FB00: 0x00726574, in E:EverQuest IIEverQuest2.exe (0x00400000) 0x0635FB04: 0x00000000 0x0635FB08: 0x00000000 0x0635FB0C: 0x0000A188 0x0635FB10: 0x0635FA84 0x0635FB14: 0x7FFACBF8 0x0635FB18: 0x0635FB98 0x0635FB1C: 0x7C90E920, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FB20: 0x7C917E10, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FB24: 0x00000000 0x0635FB28: 0x0018EA00 0x0635FB2C: 0x7C917EC0, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FB30: 0x7C800000, in C:WINDOWSsystem32kernel32.dll (0x7c800000) 0x0635FB34: 0x00000030 0x0635FB38: 0x00000000 0x0635FB3C: 0x00140000 0x0635FB40: 0x0635F938 0x0635FB44: 0x0635FB6C 0x0635FB48: 0x0635FC00 0x0635FB4C: 0x7C90E920, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FB50: 0x7C9101E0, in C:WINDOWSsystem32ntdll.dll (0x7c900000) 0x0635FB54: 0x0018EA28End of Stack ScanEND OF LOG

Pyreflame

11-24-2009, 06:32 PM

Ok, Dxdiag.txt and the relevant parts from MSinfo exceed the character limit. Hopefully the crash log is enough, if any other pertinant info from the other files is needed feel free to let me know, and thanks a ton for any advice from TSRs or players!<img src="/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" />

TSR-DanielH

12-02-2009, 11:13 PM

Based on your description, it certainly sounds like an issue with the hard drive or RAM. Have you tried running the disk defragmenter and error checking tools for the hard drive? Also, you may want to try removing a stick of ram and trying the game again, switching between the different sticks one at a time to see if a specific stick has gone bad.If the problem persists at that point then I would advise posting your DXdiag file at least through the sound devices section. That should fit in a post easy and will give us most of the information we will need. Please let me know if you have any questions.