View Full Version : Crashing
<p>Whenever I try to get into my guild hall on my character i keep getting 1-2 memory errors. I reduced every setting in performance, texture, shadows and it still does not let me finish loading, sometimes at 50% some at 99% at the loading entity data screen. I have Profit UI, if that makes any differance.</p>
TSR-DanielH
11-24-2009, 04:09 PM
<p>Greetings,</p><p>I'd like to help you but we will probably need more information to do so. Can you provide us with some basic computer specs and driver versions? If you can post your dxdiag file up through the sound devices section then that would be ideal. Also, can you provide the exact text for the error next time it happens?</p>
<p>Also, i have 1gb ram, 3700 pageing file 2gb V ram, 128mb video card 1.5ghz processor. ive increased the paging file from the normal 756 to the 3700, at 756 when i reduce all settings and set it my comp to 800x600 it will let me in. but when i increased it to 3800 it allowed me to get i with full settings for a short time, then it started crashing again. After that i had to reduce settings to min again, now it won't let me in at all.</p>
<p>i dont know my driver version, but i got on yesterday and all i had to do as reduce settings, it says "Applicatio ram out of memory when requesting 43856 bytes (limit: 670mb, current 670mb)"</p>
TSR-DanielH
11-24-2009, 04:21 PM
<p><cite>81505 wrote:</cite></p><blockquote><p>Also, i have 1gb ram, 3700 pageing file 2gb V ram, 128mb video card 1.5ghz processor. ive increased the paging file from the normal 756 to the 3700, at 756 when i reduce all settings and set it my comp to 800x600 it will let me in. but when i increased it to 3800 it allowed me to get i with full settings for a short time, then it started crashing again. After that i had to reduce settings to min again, now it won't let me in at all.</p></blockquote><p>I understand that it is a 128mb card, but is it an Nvidia card or an ATI card? What driver version are you using with that card?</p><p>We have seen a lot of issues with Nvidia drivers lately, so if you're using an Nvidia card then I would advise using the 186 version of the drivers, available here:</p><p><a href="http://www.nvidia.com/Download/Find.aspx?lang=en-us" target="_blank" rel="nofollow">http://www.nvidia.com/Download/Find...aspx?lang=en-us</a></p>
TSR-DanielH
11-24-2009, 04:23 PM
<p><cite>81505 wrote:</cite></p><blockquote><p>i dont know my driver version,</p></blockquote><p>We have instructions on how to collect that information in the following thread:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=353617" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=353617</a></p><p>I would not need everything listed there, but the DXdiag up through the sound devices section would be very helpful.</p>
<p>I think it is a ATI</p>
<p>the DirectX vers is 9.0c</p><p>here is the rest of the info</p><p>DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 1: The file camc6aud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI RADEON XPRESS 200M Series Manufacturer: ATI Technologies Inc. Chip type: ATI RADEON XPRESS 200M Series (0x5A62) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_5A62&SUBSYS_FF311179&REV_00 Display Memory: 128.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Default Monitor Monitor Max Res: Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6553 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 6/28/2005 23:02:18, 232960 bytes WHQL Logo'd: No WHQL Date Stamp: None VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 6/28/2005 23:01:58, 1241088 bytesDevice Identifier: {D7B71EE2-1922-11CF-506B-3BDFA1C2CB35} Vendor ID: 0x1002 Device ID: 0x5A62 SubSys ID: 0xFF311179 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run-------------Sound Devices------------- Description: Conexant AMC Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1002&DEV_4370&SUBSYS_FF311179&REV_02 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: camc6aud.sys Driver Version: 6.14.0010.0590 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 6/17/2005 15:17:00, 38144 bytes Other Files: Driver Provider: Conexant HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 8000, 48000Static/Strm HW Mix Bufs: 12, 11 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run</p>
TSR-DanielH
11-24-2009, 05:13 PM
<p>It appears that this computer is a laptop. Please go to the laptop manufacturer's website and download the latest driver versions for your sound/graphics hardware. Your current drivers are almost 4-1/2 years out of date.</p>
<p>i am having trouble finding the drivers for graphics card and sound card, my computer is a Toshiba</p>
<p>I installed the drivers but I am still unable to get into game. Any ideas?</p>
TSR-DanielH
12-02-2009, 11:25 PM
<p><cite>81505 wrote:</cite></p><blockquote><p>I installed the drivers but I am still unable to get into game. Any ideas?</p></blockquote><p>I think a big part of the problem here is that you are using almost exactly(and in some cases below) the minimum requirements for the game. Other than making sure you are using the best drivers available, you might want to try disabling any and all unnecessary background applications. To disable background programs:1. Select the START button.2. Select RUN, then type in "msconfig" (for Vista, type msconfig in the search bar at the bottom of the Start Menu)3. Press OK4. Select the STARTUP tab.5. In the list, uncheck all boxes EXCEPT for SCANREGISTRY and SYSTEM TRAY. If you use Windows XP, please note that SCANREGISTRY and SYSTEM TRAY will not be listed - just uncheck the entire list.6. Hit apply and then OK. Restart the computer and try the game again.</p>
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