Cannot install with Windows 7

[Phluxx]

<p>I just installed Windows 7 Home Premium x64.  Installation of EQ2 from the disc causes the computer to crash and re-boot.  Installation from download and station launcher has an error about not able to open pictures and it crashes to desktop.  I have tried compatability mode, I have tried administator mode.  Anyone have an idea?  Am I missing some sort of componant to windows maybe?  NET service or somthing?</p><p>I had previously run EQ2 sucessfully on the Win 7 Release Client, my system passes all tests and is compatable in all ways with everything.</p>

[Arcturis]

<p>i'm running 7 pro 64, and had no problems installing.</p><p>I'll make the assumption your account is an Admin account, but trying running the installer in xp compatability mode. Other than that, not sure.</p><p>GL!</p>

[TSR-DanielH]

<p><cite>Phluxx wrote:</cite></p><blockquote><p>I just installed Windows 7 Home Premium x64.  Installation of EQ2 from the disc causes the computer to crash and re-boot.  Installation from download and station launcher has an error about not able to open pictures and it crashes to desktop.  I have tried compatability mode, I have tried administator mode.  Anyone have an idea?  Am I missing some sort of componant to windows maybe?  NET service or somthing?</p><p>I had previously run EQ2 sucessfully on the Win 7 Release Client, my system passes all tests and is compatable in all ways with everything.</p></blockquote><p>You should be able to correct the problem with the station launcher by following these steps:</p><p>1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.5. Click on "Apply" then click on "Ok".6. Right click on the icon and select "Run as Administrator"</p><p>The complete shutdown/reboot you're reporting seems to indicate a bigger issue, though.  Do you get a blue screen with that crash or does it simply reboot without an error message?  If it doesn't display an error then a heat or power supply issue seems likely.  Did you change out any hardware around the time this issue started occurring?</p>

[sfarugger]

This fix is not working for me Daniel. What's the next step to help resolve this?

[TSR-DanielH]

<p><cite>sfarugger wrote:</cite></p><blockquote>This fix is not working for me Daniel. What's the next step to help resolve this?</blockquote><p>Two seperate issues were mentioned in this thread.  Which one are you experiencing? </p><p>I'm assuming you're getting the 'images can not be loaded' message since the other issue is extremely uncommon.  If so, do you have the game installed to the program files folder?  If so, try installing it to a different folder instead.  The program files folder has extra protection placed on it and that can prevent the download from finishing correctly. </p><p>Also, what launcher are you using?  I would advise using the station launcher if you are not doing so already.  You can download that here:</p><p><a href="http://launcher.station.sony.com/" target="_blank" rel="nofollow">http://launcher.station.sony.com/</a></p>

[sfarugger]

<p>Actually I went ahead and created a new topic, it's also located here Daniel:</p><p>Link: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=462406" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=462406</a></p>