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boon515
11-05-2009, 01:57 PM
<p>I have recently downloaded the compilation I bought last week.  The download went smoothly with no errors. I am working on vista. When I tried to login, there was no error but it keeps telling me, "trying login server #1,2,3..." I have turned off all of the firewalls, anti-viruses, UAC, I went under properties and changed the compatibility to Windows XP (SP2), and I run the program as an administrator. My internet connection is connected directly to the modem and works on my brothers laptop. Any thoughts about what the problem may be will be beneficial, thanks.</p>

TSR-DanielH
11-05-2009, 04:50 PM
<p>Greetings,</p><p>The issue you're reporting is almost always a firewall issue.  If you are not using a firewall and have already bypassed the router then we will probably need more information in order to proceed.  Can you run the tracert/pathping tests in the following post?</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=422516" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=422516</a></p><p>Also, you mention turning off the firewall but which one are you using?  Certain firewalls will maintain their current level of protection even after being disabled.  Zone alarm is one of the worst offenders and can stay at a high level of protection even after an uninstall.</p>

boon515
11-14-2009, 01:34 PM
<p>Windows IP Configuration</p><p>   Host Name . . . . . . . . . . . . : PhiOanhNguye-PC   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : om.cox.net</p><p>Wireless LAN adapter Wireless Network Connection:</p><p>   Connection-specific DNS Suffix  . : om.cox.net   Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 5100   Physical Address. . . . . . . . . : 00-21-5D-67-02-86   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::c18b:d7f2:13e0:3bfc%11(Preferred)    IPv4 Address. . . . . . . . . . . : 24.252.24.228(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.252.0   Lease Obtained. . . . . . . . . . : Saturday, November 14, 2009 10:21:03 AM   Lease Expires . . . . . . . . . . : Sunday, November 15, 2009 10:21:04 AM   Default Gateway . . . . . . . . . : 24.252.24.1   DHCP Server . . . . . . . . . . . : 172.19.81.16   DNS Servers . . . . . . . . . . . : 68.105.28.12                                       68.105.29.12                                       68.105.28.11   NetBIOS over Tcpip. . . . . . . . : Enabled</p><p>Ethernet adapter Local Area Connection:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . : om.cox.net   Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)   Physical Address. . . . . . . . . : 00-1E-33-6F-B3-27   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes</p><p>Tunnel adapter Local Area Connection* 6:</p><p>   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 02-00-54-55-4E-01   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1436:2bc1:e703:e71b(Preferred)    Link-local IPv6 Address . . . . . : fe80::1436:2bc1:e703:e71b%15(Preferred)    Default Gateway . . . . . . . . . :    NetBIOS over Tcpip. . . . . . . . : Disabled</p><p>Tunnel adapter Local Area Connection* 7:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes</p><p>Tunnel adapter Local Area Connection* 11:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.vmail.narita-airport.or.jp   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes</p><p>Tunnel adapter Local Area Connection* 12:</p><p>   Connection-specific DNS Suffix  . : om.cox.net   Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2002:18fc:18e4::18fc:18e4(Preferred)    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301   DNS Servers . . . . . . . . . . . : 68.105.28.12                                       68.105.29.12                                       68.105.28.11   NetBIOS over Tcpip. . . . . . . . : Disabled</p><p>Tunnel adapter Local Area Connection* 14:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . : om.cox.net   Description . . . . . . . . . . . : isatap.om.cox.net   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes</p><p>Tunnel adapter Local Area Connection* 15:</p><p>   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes</p>

boon515
11-14-2009, 01:36 PM
<p>Tracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]</p><p>over a maximum of 30 hops:</p><p>  1    10 ms     8 ms     9 ms  ip24-252-24-1.om.om.cox.net [24.252.24.1]</p><p>  2     8 ms    11 ms     7 ms  68.13.8.105</p><p>  3     7 ms     7 ms    12 ms  68.13.8.205</p><p>  4     6 ms    24 ms    25 ms  mtc1dsrj01-xe210.0.rd.om.cox.net [68.13.14.5]</p><p>  5    64 ms    58 ms    63 ms  68.1.2.212</p><p>  6     *       87 ms    96 ms  vl854.sdtermbr-2.sonyonline.net [64.37.144.173]</p><p>  7    84 ms    85 ms    94 ms  vl832.sdkollsw-2.sonyonline.net [64.37.144.90]</p><p>  8    88 ms    84 ms    85 ms  sdkeq2-05-01.everquest2.com [199.108.12.161]</p><p>Trace complete.</p>

boon515
11-14-2009, 01:42 PM
<p>Tracing route to sdkeq2-05-01.everquest2.com [199.108.12.161]</p><p>over a maximum of 30 hops:</p><p>  0  PhiOanhNguye-PC.om.cox.net [24.252.24.228]</p><p>  1  ip24-252-24-1.om.om.cox.net [24.252.24.1]</p><p>  2  68.13.8.105</p><p>  3  68.13.8.205</p><p>  4  mtc1dsrj01-xe210.0.rd.om.cox.net [68.13.14.5]</p><p>  5  68.1.2.212</p><p>  6  vl854.sdtermbr-2.sonyonline.net [64.37.144.173]</p><p>  7  vl832.sdkollsw-2.sonyonline.net [64.37.144.90]</p><p>  8  sdkeq2-05-01.everquest2.com [199.108.12.161]</p><p>Computing statistics for 200 seconds...</p><p>            Source to Here   This Node/Link</p><p>Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address</p><p>  0                                           PhiOanhNguye-PC.om.cox.net [24.252.24.228]</p><p>                                0/ 100 =  0%   |</p><p>  1   25ms     0/ 100 =  0%     0/ 100 =  0%  ip24-252-24-1.om.om.cox.net [24.252.24.1]</p><p>                                0/ 100 =  0%   |</p><p>  2   15ms     1/ 100 =  1%     1/ 100 =  1%  68.13.8.105</p><p>                                0/ 100 =  0%   |</p><p>  3   21ms     1/ 100 =  1%     1/ 100 =  1%  68.13.8.205</p><p>                                0/ 100 =  0%   |</p><p>  4   17ms     1/ 100 =  1%     1/ 100 =  1%  mtc1dsrj01-xe210.0.rd.om.cox.net [68.13.14.5]</p><p>                                0/ 100 =  0%   |</p><p>  5  ---     100/ 100 =100%   100/ 100 =100%  68.1.2.212</p><p>                                0/ 100 =  0%   |</p><p>  6   67ms     0/ 100 =  0%     0/ 100 =  0%  vl854.sdtermbr-2.sonyonline.net [64.37.144.173]</p><p>                                0/ 100 =  0%   |</p><p>  7   59ms     0/ 100 =  0%     0/ 100 =  0%  vl832.sdkollsw-2.sonyonline.net [64.37.144.90]</p><p>                                0/ 100 =  0%   |</p><p>  8  100ms     0/ 100 =  0%     0/ 100 =  0%  sdkeq2-05-01.everquest2.com [199.108.12.161]</p><p>Trace complete.</p>

TSR-DanielH
11-17-2009, 06:00 PM
<p>I don't see anything that really stands out in your connection tests.  There is one jump that shows packet loss, but that isn't uncommon and doesn't necessarily mean it is blocking normal connections.</p><p>I see you mention disabling firewalls and antiviruses.  Which ones are you using on that computer, though?  Certain programs will maintain a high level of protection even when disabled.  Some major offenders include zone alarm and the recent versions of AVG.</p>