"Purchace Preview Error"

[Melrakki]

<p>Getting this error both in IE and Firefox when I try to renew my sub, any ideas ?</p>

[TSR-DanielH]

<p>Greetings,</p><p>The purchase preview error can mean one of several things.  Most commonly, it means that the currency code on your account does not match the country code.  It would be hard to say for sure over the forums, though, since I would need to collect your account information.  Please contact our support line through phone, e-mail, or chat and we should be able to sort this out for you.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>

[Melrakki]

<p>It would be nice for us non-US players to get some kind of warning before you change something like that ..  and since I am guessing you do not accept ISKR (icelandic) what is my currency then ?</p><p>oh and thanks for a quicke response <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Melrakki]

<p>[Removed for Content].. could not find the "edit" button</p><p>My country is set as Iceland and the only option I see for currency is $ ?  how can I change that and to what ? we do not use Euros in Iceland..</p><p>you telling me that I can not even play the game anymore because of this change ?</p>

[TSR-DanielH]

<p><cite>Melrakki wrote:</cite></p><blockquote><p>It would be nice for us non-US players to get some kind of warning before you change something like that ..  and since I am guessing you do not accept ISKR (icelandic) what is my currency then ?</p><p>oh and thanks for a quicke response <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>You can only set the country/currency code from your end when creating the account. </p><p>Regarding the currency, Iceland should use US dollars according to my list, which could be part of the problem.  I believe there is an issue right now with countries outside of the US that use USD for a currency.  I would need to check your account directly to confirm that's the issue here, though.  Definitely contact our support line through phone, e-mail, or chat if you haven't done so already.</p>

[Melrakki]

<p>Will try to contact support by email and thanks again for quick answers</p>

[TSR-DanielH]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>Regarding the currency, Iceland should use US dollars according to my list, which could be part of the problem.  I believe there is an issue right now with countries outside of the US that use USD for a currency.  I would need to check your account directly to confirm that's the issue here, though. </p></blockquote><p>I have just received word that this problem with our billing system has been resolved.  If you were still experiencing an issue then you might want to try again at this point.  Let us know if the problem persists.</p>