abcdefg2
10-30-2009, 12:06 PM
<p><span><span><span style="color: #ffffff;"><strong>Description of the Problem</strong>: Crash appears since I have my new motherboard and processor. After I have installed the game and log in, once I choose the keyboard layout, the game crash everytime when loading to character select. A "Fatal Error" window pops and says:</span></span></span></p><p><span><span><span style="color: #ffffff;">E:liveeq2frameworkscenegraphWeAppearance.cpp (5223):</span></span></span></p><p><span><span style="color: #ffffff;">ERROR - Appearance cache is invalid.</span></span><span><span style="color: #ffffff;">00a491 00ac4223</span></span><p><span><span style="color: #000000;"><p><span style="color: #ffffff;"><strong>System Information</strong>:</span></p><p><em><span style="color: #ffffff;">------------------System Information------------------Time of this report: 10/30/2009, 22:45:50 Machine name: JOHNOFCHAN Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Language: Chinese (Regional Setting: Chinese)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: P55-UD3R BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs) Memory: 3580MB RAM Page File: 298MB used, 5163MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode</span></em></p><p><em><span style="color: #ffffff;">------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.</span></em></p><p><em><span style="color: #ffffff;">--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)</span></em></p><p><em><span style="color: #ffffff;">---------------Display Devices--------------- Card name: NVIDIA GeForce GTX 260 Manufacturer: NVIDIA Chip type: GeForce GTX 260 DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_05E2&SUBSYS_068E10DE&REV_A1 Display Memory: 896.0 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor: Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.9107 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 9/27/2009 16:12:22, 5900416 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: Mini VDD: nv4_mini.sys Mini VDD Date: 9/27/2009 16:12:22, 7655872 bytesDevice Identifier: {D7B71E3E-46A2-11CF-FD50-852600C2CB35} Vendor ID: 0x10DE Device ID: 0x05E2 SubSys ID: 0x068E10DE Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run</span></em></p><p><em><span style="color: #ffffff;">-------------Sound Devices------------- Description: Realtek HD Audio output Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5874 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/25/2009 14:07:43, 5095936 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run</span></em></p><p><em><span style="color: #ffffff;">---------------------Sound Capture Devices--------------------- Description: Realtek HD Audio Input Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5874 (English) Driver Attributes: Final Retail Date and Size: 6/25/2009 14:07:43, 5095936 bytes Cap Flags: 0x0 Format Flags: 0x0</span></em></p><p><em><span style="color: #ffffff;"> Description: Realtek HD Digital input Default Sound Capture: No Default Voice Capture: No Driver Name: RtkHDAud.sys Driver Version: 5.10.0000.5874 (English) Driver Attributes: Final Retail Date and Size: 6/25/2009 14:07:43, 5095936 bytes Cap Flags: 0x0 Format Flags: 0x0</span></em></p><p><em><span style="color: #ffffff;">-----------DirectMusic----------- DLS Path: C:WINDOWSSYSTEM32driversGM.DLS DLS Version: 1.00.0016.0002 Acceleration: n/a Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port Microsoft MIDI Microsoft GS Wavetable SW Registry: OK Test Result: Not run</span></em></p><p><em><span style="color: #ffffff;">-------------------DirectInput Devices------------------- Device Name: Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a</span></em></p><p><em><span style="color: #ffffff;"> Device Name: Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a</span></em></p><p><em><span style="color: #ffffff;">Poll w/ Interrupt: No Registry: OK</span></em></p><p><em><span style="color: #ffffff;">-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3B39| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes| Driver: usbd.sys, 4/14/2008 20:00:00, 4736 bytes</span></em></p><p><em><span style="color: #ffffff;">----------------Gameport Devices----------------</span></em></p><p><em><span style="color: #ffffff;">------------PS/2 Devices------------+ | Matching Device ID: *pnp0303| Service: i8042prt| Driver: i8042prt.sys, 4/14/2008 20:00:00, 47488 bytes| Driver: kbdclass.sys, 4/14/2008 20:00:00, 23296 bytes| + | Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 07:42:40, 40840 bytes| Driver: kbdclass.sys, 4/14/2008 20:00:00, 23296 bytes| + Logitech USB TrackMan Wheel| Vendor/Product ID: 0x046D, 0xC404| Matching Device ID: hidvid_046d&pid_c404| Service: mouhid| Driver: mouclass.sys, 4/14/2008 20:00:00, 21760 bytes| Driver: mouhid.sys, 4/14/2008 20:00:00, 12160 bytes| + | Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/14/2008 07:42:40, 40840 bytes| Driver: mouclass.sys, 4/14/2008 20:00:00, 21760 bytes</span></em></p><p><em><span style="color: #ffffff;">----------------------------DirectPlay Service Providers----------------------------DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)</span></em></p><p><em><span style="color: #ffffff;">DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not runDirectPlay Test Result: Not runRegistry: OK</span></em></p><p><em><span style="color: #ffffff;">-------------------DirectPlay Adapters-------------------DirectPlay8 Serial Service Provider: COM1DirectPlay8 TCP/IP Service Provider: -----------------------DirectPlay Voice Codecs-----------------------Voxware VR12 1.4kbit/sVoxware SC06 6.4kbit/sVoxware SC03 3.2kbit/sMS-PCM 64 kbit/sMS-ADPCM 32.8 kbit/sMicrosoft GSM 6.10 13 kbit/sTrueSpeech(TM) 8.6 kbit/s</span></em></p><p><em><span style="color: #ffffff;">-------------------------DirectPlay Lobbyable Apps-------------------------</span></em></p><p><em><span style="color: #ffffff;">------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 148.6 GBTotal Space: 165.0 GBFile System: NTFS Model: Hitachi HDP725050GLA360</span></em></p><p><em><span style="color: #ffffff;"> Drive: D: Free Space: 98.6 GBTotal Space: 311.9 GBFile System: NTFS Model: Hitachi HDP725050GLA360</span></em></p><p><em><span style="color: #ffffff;"> Drive: E: Model: ASUS DRW-24B1ST Driver: c:windowssystem32driverscdrom.sys, 5.01.2600.5512 (Chinese), 4/14/2008 20:00:00, 62976 bytes</span></em></p><p><em><span style="color: #ffffff;">--------------</span></em></p></span></span></p></p>