Download approaching 74 hours... [Archive] - EQ2 Forum Archive @ EQ2Wire

Kiroshi

10-27-2009, 01:33 AM

That's right, 27 hours of attempting to redownload the game after deciding to come back. 27 hours of paying for the game, and not being able to use it. Patcher it at about 5%, and says 10 hours left.Before you ask, yes I have my ports forwarded properly. Checked that 3 times.Yes, I'm running the patcher as an admin.I've turned off my av, and aside from this window there's nothing else accessing the net.I'm on a high speed connection, alone, and usually hit around 6mbs down.What am I missing here? Has anyone considered doing this p2p style as opposed to the patcher?Help?

Shareana

10-27-2009, 09:21 AM

Are you using the new Station launcher? That seems to be faster for everyone....<a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=19412&p_created=1218061486&p_sid=wGHyCsLj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NjA4LDYwOCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9c3RhdGlvbiBsYXVuY2hlcg**&p_li=&p_topview=1">[TECH] Station Launcher does not run in Windows Vista</a><a class="plain" href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=1812&p_created=1087929702&p_sid=wGHyCsLj&p_accessibility=0&p_redirect=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9NjA4LDYwOCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY 9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZ T0xJnBfc2VhcmNoX3RleHQ9c3RhdGlvbiBsYXVuY2hlcg**&p_li=&p_topview=1">[TECH] Download and Installation Instructions for SOE Games</a><a class="plain" href="#"></a>Odd the second link didnt show <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />

Kiroshi

10-27-2009, 01:11 PM

So, last night the patcher appeared to hang on one file. After 2 hours without progress I restarted it.It started over from the very beginning. I'm not amused.EDIT: Patcher stopped working again. I took this chance to run the Station Launcher and try patching from there. It's errored out 3 times in a row after spending 30 minutes completely locking up my computer. No thanks.I'm going to try starting the patch again. If I hit the 48 hour mark with no clear progress, I'm cancelling my subscription.38 hours and counting.

Shareana

10-27-2009, 01:23 PM

Wow....A few things to be sure of... I know that you said that you did many of them, but just in case. Turn off AV/firewall program. Be sure that your system can handle the game as well <a href="http://www.systemrequirementslab.com" target="_blank" rel="nofollow">www.systemrequirementslab.com</a> can help you determine that.Also, if you are using Vista/windows 7, you nee dto be running it as admin...If you need to close the patcher, it should remember where it was when you closed it as well. It may look like it is starting over, but it shouldn't be.Perhaps posting a tracert may help or a dxdiag for the techies to get a better idea of what is happening.

Trellium

10-27-2009, 01:25 PM

<cite>Kiroshi wrote:</cite><blockquote>So, last night the patcher appeared to hang on one file. After 2 hours without progress I restarted it.It started over from the very beginning. I'm not amused.EDIT: Patcher stopped working again. I took this chance to run the Station Launcher and try patching from there. It's errored out 3 times in a row after spending 30 minutes completely locking up my computer. No thanks.I'm going to try starting the patch again. If I hit the 48 hour mark with no clear progress, I'm cancelling my subscription.38 hours and counting.</blockquote>As asked before, are you using the new patcher that downloads content as you need it?Also, the patcher DOES NOT start from the beginning. It never has. It simply shows you your status compared to how much is left.Seriously, go get the new patcher.

Kiroshi

10-27-2009, 11:42 PM

Just arrived home to find 4hrs left on the download. Just hit the 48 hour mark. If I didn't want to play this game again so badly... *sighs*Just to cover a few suggestions:All ports forwarded correctly, just checked again.The Station Launcher crashes and locks my computer up everytime I try to run it. I'm running the EQ2 launcher I downloaded from the website on Sunday 10/25.Running XP, 2g ram, 3g proc, more than enough disc space, 1g vid card. Played before on this system when I only had 1g of ram, so I know I can run it.Av turned off.UPDATE: Restarted the download again... Says it has 30 minutes left, and is moving right along. I might actually see Norath soon.Scratch that, now reads 12 hours 52 minutes. v.vUPDATE2: Tried to run the Station Launcher again. Lock up, crash, fail. Restarted the EQ2 Launcher - 14 hours left.

Kiroshi

10-28-2009, 09:20 AM

58 hours in. Patcher says 9 hours left. I'll check it again when I get home from work.At this point I think morbid curiosity is keeping me going more than a desire to play.

ElsaRat

10-28-2009, 10:44 AM

It took me a few days to play, though not as long as you. I eventually did get the game running and have been playing for about a year. Restart it whenever it seems to be frozen. You don't lose anything, and for reasons I cannot fathom, the programmers did not write it so that it would be smart enough to restart itself if it got stuck.

Deathheart

10-28-2009, 12:05 PM

i too also had this problem...fresh xp2 updated.. said 15 hours....let it run overnight... took the wife to work and said 30mins left....came home turned the monitor on...went back to 15 hours and started d/l the same files over again....at this point i turned the installer off and went back to my game machine to play <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> dont know what happend or why it lost 12gigs of info and restarted from the begining...hoping the new way is going live soon because it was so much nicer to play in 15mins not 15 hours but its only on test....Bow

tkia

10-28-2009, 12:12 PM

Most people get this down in a few hours so there is obviously a problem with your system/connection. In order for anyone to try and diagnose what that is you need to post the details of the error messages along with the various system and error log details requested in the sticky threads at the top of the forum.

Xirtharri

10-28-2009, 01:21 PM

The launcher doesn't seem to check whether it still has a connection if it is lost, and won't try to regain it. Your problem seems to be your internet losing connection all the time, long enough to stall the download at least (which may only be a few seconds). Try downloading a large file (2gb+) directly from somewhere (doesn't matter where or which file). I think you'll notice that it's going to stop after a while when the download loses the connection.

BDoodle

10-28-2009, 03:25 PM

I had similar woes when starting the game first time last month.There were multiple updates it seems, as after waiting the initial ~20hrs download, (I watched excitedly as the last few seconds counted down,) the timer restarted and the position marker returned to zero, BUT this time it said "980hrs left"!A couple of hours later it said "80hrs left". So I figure it's not that good an indication of how long it will take.I emailed support and was told that all the updates amount to about 12GBytes. I'm using a 512Kbit/sec connection, so that's:12GB/512Kb (seconds) = 12000000KB/64KB = 187500seconds = just over 52hours of update before I could even see the opening screen!In the middle of this we had a blackout! (AAARGH!)But I got there.Then there is the fun of the DirectX and memory leak issues, of which they haven't solved yet, but I have work arounds.So don't be discouraged. I choose to view it as a real life quest, and I get warm fuzzy feelings every time I level up, it's like a real world DING! (OK so I need a life!)I strongly agree with the P2P idea, or something like it. Some one suggested if you have a friend with the game, use a memory stick to at least copy the large data libraries and such. Otherwise, approach you local game store and see if they can set up something in the way of a 'large update agreement' with SOE. The few dollars for an update CD far outways the frustration users experience when faced with Giga bytes of download time. Unfortunately for me, the game wasn't popular enough in Australia and I think I got the last available copy here, and the game stores dont even catalogue SOE products anymore.

TSR-DanielH

10-28-2009, 05:14 PM

<cite>BDoodle wrote:</cite><blockquote>12GB/512Kb (seconds) = 12000000KB/64KB = 187500seconds = just over 52hours of update before I could even see the opening screen!</blockquote>I think your math here is incorrect. With a 512kb connection it should take around 6.5 hours to download.12GB * 1sec/512kb = 23437.5 seconds.23437.5 seconds * 1hour/3600sec = 6.5104 hoursIf you are experiencing an extremely long download time then there are 2 possibilities:1) The files are getting downloaded but some computer security is blocking the files from updating.-Running as an administrator can fix this in some cases. If that doesn't work then you might want to try disabling your antivirus2) Something is interfering with the actual download process.-The router is the most common cause for this error. I know some people have tried port forwarding already, but have you tried bypassing the router entirely so you're plugged directly into the modem? That will tell us for sure if the router is part of the problem here.

Kiroshi

10-28-2009, 09:25 PM

Let me see if I can get to everyone here.Software firewall disabled. Av off. Running as Admin.Ports forwarded. Tried running it straight from the modem (much to the dismay of the rest of my household), did the same thing. So router or no router, it doesn't seem to matter. Even set QoS (Quality of Service) on the router to give maximum bandwidth to my MAC addy. Saw a little improvement with this last one, but not much.The launcher does seem to keep stopping. The problem is I'm either working or sleeping and can't afford to babysit what should be an automatic process. Restarted it again when I got home tonight.Ran a tracert, no major slowdowns. Dxdiag showed nothing out of the ordinary.I miss anything?Just passed the 70 hour mark. Timer says ETA 7:20:00.

TSR-DanielH

10-28-2009, 09:38 PM

Try running these specific tests and post the results in the thread:tracert patch.everquest2.compathping patch.everquest2.com

Kiroshi

10-29-2009, 12:16 AM

tracertTracing route to patch.everquest2.com [199.108.194.85]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms omegaphish.dyndns.org [192.168.3.1] 2 1 ms <1 ms <1 ms 192.168.1.254 3 84 ms 94 ms 94 ms 99.189.79.254 4 39ms 111 ms 119 ms dist1-vlan52.stl2mo.sbcglobal.net [99.164.152.33] 5 107 ms 120 ms 128 ms bb1-g0-0.stl2mo.sbcglobal.net [151.164.42.220] 6 128 ms 136 ms 145 ms 12.122.135.1 7 89 ms 125 ms 128 ms 12-122-254-98.attens.net [12.122.254.98] 8 92 ms 77 ms 68 ms mdf001c7613r0003-gig-10-1.wdc1.attens.net [63.240.193.10] 9 165 ms 170 ms 94 ms vl10.ashaens-1.sonyonline.net [63.240.201.58] 10 144 ms 111 ms 85 ms vl46.asheqnx-1.sonyonline.net [64.37.144.178] 11 121 ms 128 ms 137 ms abepatch4.station.sony.com [199.108.194.85]Trace complete.

Kiroshi

10-29-2009, 12:20 AM

pathpingTracing route to patch.everquest2.com [64.37.129.38]over a maximum of 30 hops: 0 Symbiote [192.168.3.106] 1 omegaphish.dyndns.org [192.168.3.1] 2 192.168.1.254 3 99.189.79.254 4 dist1-vlan60.stl2mo.sbcglobal.net [99.164.152.65] 5 bb1-g0-0.stl2mo.sbcglobal.net [151.164.42.220] 6 151.164.99.105 7 as22822-llnw.eqchil.sbcglobal.net [151.164.250.170] 8 tge1-3.fr4.sjc.llnw.net [69.28.171.66] 9 tge12-1.fr3.lax.llnw.net [69.28.172.53] 10 sony.ge3-6.fr3.lax.llnw.net [68.142.78.82] 11 vl915.laeqnxsw-2.sonyonline.net [64.37.128.154] 12 laepatch1.station.sony.com [64.37.129.38]Computing statistics for 300 seconds... Source to Here This Node/LinkHop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Symbiote [192.168.3.106] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% omegaphish.dyndns.org [192.168.3.1] 0/ 100 = 0% | 2 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254 1/ 100 = 1% | 3 34ms 2/ 100 = 2% 1/ 100 = 1% 99.189.79.254 0/ 100 = 0% | 4 --- 100/ 100 =100% 99/ 100 = 99% dist1-vlan60.stl2mo.sbcglobal.net [99.164.152.65] 0/ 100 = 0% | 5 --- 100/ 100 =100% 99/ 100 = 99% bb1-g0-0.stl2mo.sbcglobal.net [151.164.42.220] 0/ 100 = 0% | 6 --- 100/ 100 =100% 99/ 100 = 99% 151.164.99.105 0/ 100 = 0% | 7 62ms 1/ 100 = 1% 0/ 100 = 0% as22822-llnw.eqchil.sbcglobal.net [151.164.250.170] 1/ 100 = 1% | 8 113ms 2/ 100 = 2% 0/ 100 = 0% tge1-3.fr4.sjc.llnw.net [69.28.171.66] 0/ 100 = 0% | 9 104ms 5/ 100 = 5% 3/ 100 = 3% tge12-1.fr3.lax.llnw.net [69.28.172.53] 0/ 100 = 0% | 10 117ms 3/ 100 = 3% 1/ 100 = 1% sony.ge3-6.fr3.lax.llnw.net [68.142.78.82] 0/ 100 = 0% | 11 107ms 2/ 100 = 2% 0/ 100 = 0% vl915.laeqnxsw-2.sonyonline.net [64.37.128.154] 4/ 100 = 4% | 12 100ms 6/ 100 = 6% 0/ 100 = 0% laepatch1.station.sony.com [64.37.129.38]Trace complete.Very different results from the one I did earlier. 4-6 are a total loss on this one. Tried manually pinging those 3, no response.Discuss.

BDoodle

10-29-2009, 02:43 AM

TSR-DanielH, please note the notation. 12GB (Giga Bytes) = 12000000KB (Kilo Bytes)512Kb (Kilo bits) = 64KB (Kilo Bytes) Conversion done to both opperands to get comon units, (in software developer speak: I used my brain as a template to convert two different data types into the same type.)My calculations then proceed as before:12000000KB/64KB (equiv. 12GB * 1sec/64KB) = 187500seconds

TSR-DanielH

10-29-2009, 05:00 PM

<cite>Kiroshi wrote:</cite><blockquote>Very different results from the one I did earlier. 4-6 are a total loss on this one. Tried manually pinging those 3, no response.Discuss.</blockquote>That looks like an issue with either the router or those 3 hops(the ones with the dashes) interferring with port 7000. In those tracerts I can see that you're behind a router. I know that you've tried port forwarding but have you tried bypassing it entirely? If it's a combo modem/router unit then can you tell me the specific model?

TSR-DanielH

10-29-2009, 05:02 PM

<cite>BDoodle wrote:</cite><blockquote>TSR-DanielH, please note the notation. 12GB (Giga Bytes) = 12000000KB (Kilo Bytes)512Kb (Kilo bits) = 64KB (Kilo Bytes) Conversion done to both opperands to get comon units, (in software developer speak: I used my brain as a template to convert two different data types into the same type.)My calculations then proceed as before:12000000KB/64KB (equiv. 12GB * 1sec/64KB) = 187500seconds</blockquote>Ah, I assumed you were referring to a 512KB connection, not 512Kb. That seems fairly slow. What kind of connection is it?Either way, I'm sure you'll be happy to hear that we will be releasing a streaming version of the client soon. It will only download the files you need as you need them, so it wont require the huge 12GB download up front. That should make the download process a lot easier if you need to reinstall in the future.

Kiroshi

10-30-2009, 12:27 AM

In this test yes, I'm behind a router with forwarded ports. I've tried running it straight from the modem with similar results.The router and modem are seperate units. The router is a Linksys WRT54G/GL/GS. The modem is a Motorola 2210-02. If you need additional info about them, feel free to ask.Patcher says 3 hours left. I'm going to be at my computer for those 3 hours to restart it if it stops. I'll let you know how it goes.

TSR-DanielH

10-30-2009, 04:27 PM

I assume it worked after the 3 hours since you didn't respond? I understand that you performed the port forwarding, but have you tried confirming what you entered throught he following site?<a href="http://portforward.com/english/routers/port_forwarding/Linksys/WRT54G/Everquest_2.htm" target="_blank" rel="nofollow">http://portforward.com/english/rout...Everquest_2.htm</a>That page has a nice walkthrough for your specific router and could help if the problem persists

vanitycor

10-31-2009, 09:58 AM

yea i too started the download last wednesday, have selected to download optional content as i play and woke up today and it did say it was finished but the play button still said updating so i restarted and now it was showing ten mins left then it jumped bakc up on 8 hours left again. getting tired of this now. even wow which is just as big was down in less than a day...

Kiroshi

10-31-2009, 01:19 PM

Sorry for not responding earlier. Halloween weekend, so things got busy.Yes, after babysitting it for three hours it finally finished. I had to restart it five or six times, but it worked.I don't experiance the same kind of disconnects in the game. Lag has been minimal. As such I'm not really sure what to make of my 100 hours install time.Either way, I'm playing. I'll contact billing on Monday and see if they can comp me for the days I paid for and wasn't playing. I don't have high hopes, but I guess it's worth a shot.Thanks for the time and attention you put into trying to assist me.Hayden

Peadar2

11-01-2009, 12:50 PM

Opening here with a big /sigh. Bought a new machine yesterday and started the dreading download and guess what....18 hours into the download and I still have 12 to go according to the launcher. I tried all the advice on this thread no use...I disabled the firewall, antI virus etc etc...did the port forwarding thing with router...etc etc...in a word UNACCEPTABLE SOE! will someone at SOE talk to someone at Blizzard and ask them how they manager to do it?????? PLEASE....

Vunux

11-01-2009, 01:25 PM

<cite>Lecool@Antonia Bayle wrote:</cite><blockquote>Opening here with a big /sigh. Bought a new machine yesterday and started the dreading download and guess what....18 hours into the download and I still have 12 to go according to the launcher. I tried all the advice on this thread no use...I disabled the firewall, antI virus etc etc...did the port forwarding thing with router...etc etc...in a word UNACCEPTABLE SOE! will someone at SOE talk to someone at Blizzard and ask them how they manager to do it?????? PLEASE....</blockquote>...Its probably something on your end. I downloaded the game a little over a week ago now just fine. No issues...(Then downloaded it a second time while trying to resolve what turned out to be a driver issue) Both times that I downloaded it recently went just fine, hell, faster then most other MMO games download at. My point is that you shouldn't be so quick to blame SOE.

Peadar2

11-01-2009, 01:47 PM

RIIIIIIGHT

vanitycor

11-01-2009, 03:12 PM

done absolutely all the hints posted here and im at close to 100 hours or more install time now, said it was finished twice only to begin patching again when i restart the launcher. and no i dont use the station launcher, dont want to delete all my download and start anew again <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />