Crashing in Haunted Mansion [Archive] - EQ2 Forum Archive @ EQ2Wire

Cyliena

10-26-2009, 05:55 PM

I've run the Haunted Mansion multiple times solo this year with no problem. Today, however, my husband joined me (right after I fully did one successful solo run), and we crashed twice, at the exact same instant, during the exact same point in combat (the third fight with Sarkon, as soon as he hits half health and flees).Here's the crash logs from the second time:crashlog.txtbuild="SOEBuild=5981L" version="SOEVersionString=2009/10/20 11:33:41" build_type="USER OPTIMIZED" ls_address="none" zone="live_haunted_unrest" loc="-20.47 5.97 4.23" performance="7" stack="008d8384 008bd36e 00ac7bd7 00b0f8d3 4e314e30 "EQ2_crash.logSOEBuild=5981LSOEVersionString=2009/10/20 11:33:41EVERQUEST2 CRASH LOG=============================================== ================================================== =Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x008D8384Application was trying to read from 0x00000008 Region Begins At: 0x00000000 Region Ends At: 0x00010000 Region Size Is: 0x00010000 bytes Memory Protection: PAGE_NOACCESS (00000001) Memory State: MEM_FREE Memory Type: FreeGame Data: SOEBuild: SOEBuild=5981L SOEVersionString: SOEVersionString=2009/10/20 11:33:41 OS Version: 5.2.3790 Service Pack 2 VER_NT_WORKSTATION CPU: 2 x86 AuthenticAMD 4MHz RDTSC MSR CMPXCHG8 SSE SSE2 DirectX Version: 9.0c Video Card/Driver: [ATI Radeon HD 4870 ] [ati2dvag.dll] 6.14.10.6999 {d7b71ee2-d700-11cf-656e-4b04a1c2cb35} Time at crash: Mon Oct 26 16:44:22 2009 Login Server: none Performance: 7 Game Uptime: 662 seconds Position last frame: -20.47, 5.97, 4.23 Zone name: live_haunted_unrest Time in Zone: 392 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE Multi-core support: enabled Low-Memory Mode: disabledLog: m_processUpdateSpellBookMsg() m_processUpdateSpellBookMsg() getMatchingOrClone: cloning . UI import took 0ms getMatchingOrClone: cloning . UI import took 0ms getMatchingOrClone: cloning . UI import took 0ms show window m_processUpdateSpellBookMsg()Thread Data: Primary Thread Id: 4860 Current Thread Id: 4860 Current Thread Priority: 0Memory: AddressLimitMB: 4095 Load: 70% Total physical: 4294193152 Free physical: 1263390720 Total pagefile: 4294967295 Free pagefile: 4294967295 Total virtual: 4294836224 Free virtual: 2641604608Memory Manager: Allocations: 256470 Bytes Allocated: 505302496 Max Allocations: 294877 Max Bytes Allocated: 706983728 System Memory Allocated (MB): 680 Limit: 3071 Number of Allocate Calls: 1071151 Number of Free Calls: 814681Registers: EAX 0x10542553 EBX 0x00000001 ECX 0x0000000B EDX 0x9E3779B9 ESI 0x00000000 EDI 0x9E3779B9 GS 0x0000002B FS 0x00000053 ES 0x0000002B DS 0x0000002B EBP 0x0011ED8C ESP 0x0011ED7C EIP 0x008D8384 FLAGS 0x00010212 CS 0x00000023 SS 0x0000002BFPU Registers: CW 0x0000027F SW 0x0000013F TW 0x0000FFFFFPU Rounding Mode: NearestCall Stack: 0x008D8384 in D:EverQuest IIEverQuest2.exe 0x008BD36E in D:EverQuest IIEverQuest2.exe 0x00AC7BD7 in D:EverQuest IIEverQuest2.exe 0x00B0F8D3 in D:EverQuest IIEverQuest2.exe 0x4E314E30 in ????????End of Call StackStack Scan: 0x0011ED7C: 0x4E315138 0x0011ED80: 0x4E314E30 0x0011ED84: 0x12DC88B0 0x0011ED88: 0x9E3779B9 0x0011ED8C: 0x0011EDF0 0x0011ED90: 0x008BD36E, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011ED94: 0xC3F1BFEF 0x0011ED98: 0xC3F1BFEF 0x0011ED9C: 0x10542553, in D:EverQuest IIxul.dll (0x10000000) 0x0011EDA0: 0x00A44598, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDA4: 0x00000000 0x0011EDA8: 0x12DC88B0 0x0011EDAC: 0x00000001 0x0011EDB0: 0x00C5F6E1, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDB4: 0x0121796C, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDB8: 0x00000001 0x0011EDBC: 0x00B75A50, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDC0: 0x00000000 0x0011EDC4: 0x00000000 0x0011EDC8: 0x00000000 0x0011EDCC: 0x010F137F, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDD0: 0x0011EDF0 0x0011EDD4: 0x00C88FF8, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDD8: 0x0000027F 0x0011EDDC: 0x010F027F, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDE0: 0x00000000 0x0011EDE4: 0x4E314E30 0x0011EDE8: 0x00000000 0x0011EDEC: 0x00000000 0x0011EDF0: 0x0011EF44 0x0011EDF4: 0x00AC7BD7, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EDF8: 0x34B6B454 0x0011EDFC: 0x0011EF00 0x0011EE00: 0x12DC8A74 0x0011EE04: 0x12DC88B0 0x0011EE08: 0x12DC8800 0x0011EE0C: 0x00C5E110, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EE10: 0x00000000 0x0011EE14: 0x33DBAF2F 0x0011EE18: 0x3F800000 0x0011EE1C: 0x00000000 0x0011EE20: 0xBDEE8E39 0x0011EE24: 0xBE455469 0x0011EE28: 0xBF311D25 0x0011EE2C: 0x00000000 0x0011EE30: 0x3F3555DE 0x0011EE34: 0x3DADBC8F 0x0011EE38: 0xBE125110 0x0011EE3C: 0x00000000 0x0011EE40: 0x3DF2B6B2 0x0011EE44: 0xBF3249EB 0x0011EE48: 0x3E3234ED 0x0011EE4C: 0x00000000 0x0011EE50: 0xB480028C 0x0011EE54: 0x3324D8C0 0x0011EE58: 0x34E91200 0x0011EE5C: 0x3F800000 0x0011EE60: 0x0000000E 0x0011EE64: 0x160B315C 0x0011EE68: 0x34B6B454 0x0011EE6C: 0x4E314E30 0x0011EE70: 0x328489F3 0x0011EE74: 0x138A83C0 0x0011EE78: 0xBE61F963 0x0011EE7C: 0x00C60466, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EE80: 0xBDEE8E39 0x0011EE84: 0xBE455469 0x0011EE88: 0xBF311D25 0x0011EE8C: 0x00000000 0x0011EE90: 0x3F3555DE 0x0011EE94: 0x3DADBC8F 0x0011EE98: 0xBE125110 0x0011EE9C: 0x00000000 0x0011EEA0: 0x3DF2B6B2 0x0011EEA4: 0xBF3249EB 0x0011EEA8: 0x3E3234ED 0x0011EEAC: 0x00000000 0x0011EEB0: 0xBE19E2E9 0x0011EEB4: 0x3F62141D 0x0011EEB8: 0xBE61F963 0x0011EEBC: 0x3F800000 0x0011EEC0: 0x3F29D11C 0x0011EEC4: 0x80000000 0x0011EEC8: 0x3F012016 0x0011EECC: 0x00000000 0x0011EED0: 0x00000000 0x0011EED4: 0x3F555554 0x0011EED8: 0x80000000 0x0011EEDC: 0x00000000 0x0011EEE0: 0xBF012016 0x0011EEE4: 0x00000000 0x0011EEE8: 0x3F29D11C 0x0011EEEC: 0x00000000 0x0011EEF0: 0x4173D5C7 0x0011EEF4: 0x3F51B222 0x0011EEF8: 0x415F6E14 0x0011EEFC: 0x3F800000 0x0011EF00: 0x3F800000 0x0011EF04: 0x00000000 0x0011EF08: 0x00000000 0x0011EF0C: 0x00000000 0x0011EF10: 0x00000000 0x0011EF14: 0x3F800000 0x0011EF18: 0x00000000 0x0011EF1C: 0x00000000 0x0011EF20: 0x00000000 0x0011EF24: 0x00000000 0x0011EF28: 0x3F800000 0x0011EF2C: 0x00000000 0x0011EF30: 0x80000000 0x0011EF34: 0x80000000 0x0011EF38: 0x80000000 0x0011EF3C: 0x3F800000 0x0011EF40: 0x0011EF48 0x0011EF44: 0x12DC8A70 0x0011EF48: 0x00B0F8D3, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EF4C: 0x12DC88B0 0x0011EF50: 0x160B315C 0x0011EF54: 0x23D81FD0 0x0011EF58: 0x0011F0EC 0x0011EF5C: 0x12DC88B0 0x0011EF60: 0x3F39F0C4 0x0011EF64: 0x00000000 0x0011EF68: 0x3F748947 0x0011EF6C: 0x00000000 0x0011EF70: 0xC1C59999 0x0011EF74: 0x00000000 0x0011EF78: 0x0011F110 0x0011EF7C: 0x00E83F9D, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EF80: 0xFFFFFFFF, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EF84: 0x0011F0EC 0x0011EF88: 0x00B106B6, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EF8C: 0x00B106BD, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EF90: 0x160B315C 0x0011EF94: 0x160B3120 0x0011EF98: 0x00000000 0x0011EF9C: 0x00000000 0x0011EFA0: 0x00000000 0x0011EFA4: 0x00000000 0x0011EFA8: 0x23D81FD0 0x0011EFAC: 0x3F800000 0x0011EFB0: 0x00000000 0x0011EFB4: 0x00000000 0x0011EFB8: 0x00000000 0x0011EFBC: 0x3F800000 0x0011EFC0: 0x00000000 0x0011EFC4: 0x008C3068, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011EFC8: 0x00000000 0x0011EFCC: 0x00000000 0x0011EFD0: 0x3F800000 0x0011EFD4: 0x3F800000 0x0011EFD8: 0x484182B0 0x0011EFDC: 0x00000000 0x0011EFE0: 0x16667A90 0x0011EFE4: 0x4E3B30F0 0x0011EFE8: 0x0011F2F4 0x0011EFEC: 0x4E3B30F0 0x0011EFF0: 0x0011F2F4 0x0011EFF4: 0x00000000 0x0011EFF8: 0x3F800000 0x0011EFFC: 0x00000000 0x0011F000: 0x00000000 0x0011F004: 0x00000000 0x0011F008: 0x00000000 0x0011F00C: 0x0011F2F4 0x0011F010: 0x1081D500 0x0011F014: 0xC1BEFE0E 0x0011F018: 0xBF7BA28C 0x0011F01C: 0x40089F45 0x0011F020: 0x3F800000 0x0011F024: 0x3F800000 0x0011F028: 0x145A97F0 0x0011F02C: 0x00000000 0x0011F030: 0x000000FF 0x0011F034: 0x3F800000 0x0011F038: 0x00000000 0x0011F03C: 0x00000000 0x0011F040: 0x00000000 0x0011F044: 0x00000000 0x0011F048: 0x3F800000 0x0011F04C: 0x00000000 0x0011F050: 0x00000000 0x0011F054: 0x00000000 0x0011F058: 0x00000000 0x0011F05C: 0x3F800000 0x0011F060: 0x00000000 0x0011F064: 0x00000000 0x0011F068: 0x00000000 0x0011F06C: 0x00C5E110, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F070: 0x0121796C, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F074: 0x00000001 0x0011F078: 0x00C5F6E1, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F07C: 0x0121796C, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F080: 0x00000001 0x0011F084: 0x0011F2F8 0x0011F088: 0x16667A90 0x0011F08C: 0x00000001 0x0011F090: 0x0011F0BC 0x0011F094: 0x00E7B1DB, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F098: 0x0011F0B4 0x0011F09C: 0x00C60466, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F0A0: 0x14518D28 0x0011F0A4: 0x3FE9177F 0x0011F0A8: 0x0011F0C8 0x0011F0AC: 0x00C95BE4, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F0B0: 0x0000027F 0x0011F0B4: 0x3FE9027F 0x0011F0B8: 0x00000000 0x0011F0BC: 0x00000000 0x0011F0C0: 0x23D30B98 0x0011F0C4: 0x00000000 0x0011F0C8: 0x00000000 0x0011F0CC: 0x00000000 0x0011F0D0: 0x00000000 0x0011F0D4: 0x00000000 0x0011F0D8: 0x00000000 0x0011F0DC: 0x16000001 0x0011F0E0: 0x0011F110 0x0011F0E4: 0x00E2AFD3, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F0E8: 0x160B315C 0x0011F0EC: 0x0011F11C 0x0011F0F0: 0x00A875BF, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F0F4: 0x3D03126F 0x0011F0F8: 0x00000000 0x0011F0FC: 0x09642380 0x0011F100: 0x00000000 0x0011F104: 0x00000000 0x0011F108: 0x00000000 0x0011F10C: 0x3E03126F 0x0011F110: 0x0011F904 0x0011F114: 0x00E7C1AC, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F118: 0xFFFFFFFF, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F11C: 0x160B3120 0x0011F120: 0x004326EA, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F124: 0x3D03126F 0x0011F128: 0x0012FB80 0x0011F12C: 0x00000000 0x0011F130: 0x0011F2F4 0x0011F134: 0x00000006 0x0011F138: 0x0011F4E0 0x0011F13C: 0x46084100 0x0011F140: 0x108E3150 0x0011F144: 0x34C7A1D0 0x0011F148: 0x34C7A20C 0x0011F14C: 0x34C79F0C 0x0011F150: 0x0011F1AC 0x0011F154: 0x46084100 0x0011F158: 0x00A75C02, in D:EverQuest IIEverQuest2.exe (0x00400000) 0x0011F15C: 0x0011F540 0x0011F160: 0x3E04A0BC 0x0011F164: 0x0011F170 0x0011F168: 0x12419220 0x0011F16C: 0x108E3150 0x0011F170: 0xC1DF5BB0 0x0011F174: 0x40B8FFB0 0x0011F178: 0x409B5050End of Stack ScanEND OF LOG

Cyliena

10-26-2009, 07:32 PM

To add to this issue:The two crashes both occurred when my husband was playing his Ranger.We then ran through the zone while he was playing his Guardian, and it did not crash.We ran through the zone again, with him on his Ranger, and for the third fight he stayed completely out of the room. There was no crash.I asked on level chat, and the person who replied that they had the same issue, at the same point in combat as we did, was playing a Ranger.So, my guess is that some Ranger ability is causing this issue. Hopefully that narrows it down.

TSR-DanielH

10-28-2009, 07:38 PM

<cite>Cyliena@Everfrost wrote:</cite><blockquote>To add to this issue:The two crashes both occurred when my husband was playing his Ranger.We then ran through the zone while he was playing his Guardian, and it did not crash.We ran through the zone again, with him on his Ranger, and for the third fight he stayed completely out of the room. There was no crash.I asked on level chat, and the person who replied that they had the same issue, at the same point in combat as we did, was playing a Ranger.So, my guess is that some Ranger ability is causing this issue. Hopefully that narrows it down.</blockquote>That's very interesting and I'll need to see if the other people crashing in that zone are playing rangers. It's possible that this is a UI issue but I find that somewhat unlikely since you're saying it crashed both computer. If it is a UI issue then the following steps should correct the problem. You may want to make backups and then delete the following files and folders:cache foldereq2_recent.inieq2_default.iniEverQuest2.exee q2.iniAs well as the character specific files, these will appear as such:Servername_CharacterName_EQ2_uisettings.iniSt ationname_characters.iniSubmitting a /bug report regarding this issue would be helpful as well.