Crashes, freezes, hangups and more [Archive] - EQ2 Forum Archive @ EQ2Wire

View Full Version : Crashes, freezes, hangups and more

Akaran2

10-26-2009, 04:01 PM

Tech guys:I give up. I have tried everything I can think of. I've updated drivers, checked for malware, waited for the memory issue. But I'm having trouble staying connected for more than 5 - 15 minutes at a time most days. Sometimes I can get along fie for hours. Sometimes not. I don't know what to do. I built this computer with EQ in mind. I wanted to be able to play the game at the best performance level I could to see things that I never could before and to really enjoy my experience.And now not even on minimal graphics can I stay connected or not freeze up.I'd like to note that I can play games such as "Ghostbusters: the Video Game" and "Empire: Total War" on maxed graphics without issue or with just minor issues. Even LoN has been crashing. Ingame or out of game. If I can't get some of this fixed, and soon, I'm going to have to kill my sub to save money for other things. I'm not threatening or being a pouty customer - I just can't maintain a reliable, stable connection to the game.Here's my DXDiag. Take a look. If it's something I can tweak, please tell me. I'll tweak it. I can't change the hardware itself. That's out of the question. I've tried going at it with many other programms running, and I've tried running it with no other programs running. So, tell me what you can. Thank you.------------------System Information------------------Time of this report: 10/26/2009, 14:59:12 Machine name: XXXX Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700) Language: English (Regional Setting: English)System Manufacturer: Gigabyte Technology Co., Ltd. System Model: EP43-UD3L BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz Memory: 4096MB RAMAvailable OS Memory: 3326MB RAM Page File: 982MB used, 7330MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7100.0000 32bit Unicode------------DxDiag Notes------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: ATI Radeon HD 4800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9442) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_9442&SUBSYS_E104174B&REV_00 Display Memory: 2426 MB Dedicated Memory: 1018 MB Shared Memory: 1407 MB Current Mode: 1680 x 1050 (32 bit) (59Hz) Monitor Name: Generic PnP Monitor Monitor Model: Acer AL2216W Monitor Id: ACRAD74 Native Mode: 1680 x 1050(p) (59.954Hz) Output Type: DVI Driver Name: atiumdag.dll,atidxx32.dll,atidxx64,atiumdva.cap,at iumd64,atiumd6a,atitmm64Driver File Version: 8.14.0010.0678 (English) Driver Version: 8.632.1.2000 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 8/18/2009 02:20:38, 3105280 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-D702-11CF-5D76-0EC1A1C2C535} Vendor ID: 0x1002 Device ID: 0x9442 SubSys ID: 0xE104174B Revision ID: 0x0000 Driver Strong Name: oem10.inf:ATI.Mfg.NTx86.6.0:ati2mtag_R7X:8.632.1.2 000:pciven_1002&dev_9442 Rank Of Driver: 00E62001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled-------------Sound Devices------------- Description: Speakers (High Definition Audio Device) Default Sound Playback: Yes Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7100.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/21/2009 23:50:11, 304128 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Description: Digital Audio (S/PDIF) (High Definition Audio Device) Default Sound Playback: No Default Voice Playback: Yes Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000 Manufacturer ID: 1 Product ID: 65535 Type: WDM Driver Name: HdAudio.sys Driver Version: 6.01.7100.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/21/2009 23:50:11, 304128 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices--------------------- Description: Microphone (High Definition Audio Device) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: HdAudio.sys Driver Version: 6.01.7100.0000 (English) Driver Attributes: Final Retail Date and Size: 4/21/2009 23:50:11, 304128 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF-------------------DirectInput Devices------------------- Device Name: Mouse Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/aVendor/Product ID: n/a FF Driver: n/a Device Name: Logitech Gaming Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC221 FF Driver: n/a Device Name: Logitech Gaming Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC221 FF Driver: n/a Device Name: G15 Keyboard Attached: 1 Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC222 FF Driver: n/aPoll w/ Interrupt: No

Akaran2

10-26-2009, 04:03 PM

-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x3A35| Matching Device ID: usbroot_hub| Service: usbhub| Driver: usbhub.sys, 4/30/2009 21:56:38, 258048 bytes| Driver: usbd.sys, 4/21/2009 23:49:30, 5888 bytes----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC221| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 4/21/2009 23:43:35, 28160 bytes| Driver: kbdclass.sys, 4/22/2009 01:24:03, 42576 bytes|+ HID Keyboard Device| Vendor/Product ID: 0x046D, 0xC222| Matching Device ID: hid_device_system_keyboard| Service: kbdhid| Driver: kbdhid.sys, 4/21/2009 23:43:35, 28160 bytes| Driver: kbdclass.sys, 4/22/2009 01:24:03, 42576 bytes|+ Terminal Server Keyboard Driver| Matching Device ID: rootrdp_kbd| Upper Filters: kbdclass| Service: TermDD| Driver: i8042prt.sys, 4/21/2009 23:08:48, 80896 bytes| Driver: kbdclass.sys, 4/22/2009 01:24:03, 42576 bytes|+ PS/2 Compatible Mouse| Matching Device ID: *pnp0f13| Service: i8042prt| Driver: i8042prt.sys, 4/21/2009 23:08:48, 80896 bytes| Driver: mouclass.sys, 4/22/2009 01:24:02, 41040 bytes|+ Terminal Server Mouse Driver| Matching Device ID: rootrdp_mou| Upper Filters: mouclass| Service: TermDD| Driver: termdd.sys, 4/22/2009 01:23:47, 51792 bytes| Driver: sermouse.sys, 4/21/2009 23:43:35, 19968 bytes| Driver: mouclass.sys, 4/22/2009 01:24:02, 41040 bytes------------------------Disk & DVD/CD-ROM Drives------------------------ Drive: C: Free Space: 13.6 GBTotal Space: 149.5 GBFile System: NTFS Model: WDC WD1600JD-75HBB0 ATA Device Drive: D: Model: _NEC DVD_RW ND-3550A ATA Device Driver: c:windowssystem32driverscdrom.sys, 6.01.7100.0013 (English), 4/30/2009 21:07:12, 108544 bytes--------------System Devices-------------- Name: ATI Radeon HD 4800 SeriesDevice ID: PCIVEN_1002&DEV_9442&SUBSYS_E104174B&REV_004&2273D500&0&0008 Driver: C:Windowssystem32DRIVERSatikmdag.sys, 8.01.0001.0921 (English), 8/18/2009 03:48:06, 4994560 bytes Driver: C:Windowssystem32DRIVERSati2erec.dll, 1.00.0000.0019 (English), 8/18/2009 01:37:56, 53248 bytes Driver: C:Windowssystem32atiumdag.dll, 8.14.0010.0678 (English), 8/18/2009 02:20:38, 3105280 bytes Driver: C:Windowssystem32atiumdva.dll, 8.14.0010.0228 (English), 8/18/2009 02:05:32, 2868736 bytes Driver: C:Windowssystem32atitmmxx.dll, 6.14.0011.0022 (English), 8/18/2009 02:35:02, 159744 bytes Driver: C:Windowssystem32atiicdxx.dat, 6/18/2009 19:29:04, 197654 bytes Driver: C:Windowssystem32amdpcom32.dll, 8.14.0010.0023 (English), 8/18/2009 01:52:44, 51712 bytes Driver: C:Windowssystem32atimpc32.dll, 8.14.0010.0023 (English), 8/18/2009 01:52:44, 51712 bytes Driver: C:Windowssystem32atiadlxx.dll, 6.14.0010.1050 (English), 8/18/2009 01:52:08, 184320 bytes Driver: C:Windowssystem32atiumdva.cap, 8/18/2009 02:05:02, 219120 bytes Driver: C:Windowssystem32atimuixx.dll, 6.14.0010.1001 (English), 8/18/2009 02:34:22, 11776 bytes Driver: C:Windowssystem32atiesrxx.exe, 6.14.0011.1033 (English), 8/18/2009 02:36:08, 176128 bytes Driver: C:Windowssystem32atieclxx.exe, 6.14.0011.1033 (English), 8/18/2009 02:36:36, 348160 bytes Driver: C:Windowssystem32atipdlxx.dll, 6.14.0010.2556 (English), 8/18/2009 02:34:46, 356352 bytes Driver: C:Windowssystem32Oemdspif.dll, 6.15.0006.0005 (English), 8/18/2009 02:34:32, 274432 bytes Driver: C:Windowssystem32ati2edxx.dll, 6.14.0010.2514 (English), 8/18/2009 02:34:16, 43520 bytes Driver: C:Windowssystem32ATIDEMGX.dll, 2.00.3516.38910 (English), 8/18/2009 02:37:02, 442368 bytes Driver: C:Windowssystem32atioglxx.dll, 6.14.0010.8787 (English), 8/18/2009 02:11:52, 11650560 bytes Driver: C:Windowssystem32aticaldd.dll, 6.14.0010.0344 (English), 8/18/2009 01:48:28, 3264512 bytes Driver: C:Windowssystem32aticalrt.dll, 6.14.0010.0344 (English), 8/18/2009 01:49:44, 53248 bytes Driver: C:Windowssystem32aticalcl.dll, 6.14.0010.0344 (English), 8/18/2009 01:49:32, 53248 bytes Driver: C:Windowssystem32atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 21:35:30, 118784 bytes Driver: C:Windowssystem32atidxx32.dll, 8.15.0010.0212 (English), 8/18/2009 02:31:32, 2469888 bytes Driver: C:Windowsatiogl.xml, 6/17/2009 07:53:12, 18333 bytes Driver: C:Windowssystem32ATIODCLI.exe, 1.00.0000.0001 (English), 2/3/2009 20:52:04, 45056 bytes Driver: C:Windowssystem32ATIODE.exe, 1.00.0000.0001 (English), 2/18/2009 17:55:22, 294912 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38Device ID: PCIVEN_8086&DEV_3A38&SUBSYS_50041458&REV_003&13C0B0C5&0&D1 Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Intel(R) ICH10 LPC Interface Controller - 3A18Device ID: PCIVEN_8086&DEV_3A18&SUBSYS_50011458&REV_003&13C0B0C5&0&F8 Driver: C:Windowssystem32DRIVERSmsisadrv.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 13904 bytes Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4ADevice ID: PCIVEN_8086&DEV_3A4A&SUBSYS_50011458&REV_003&13C0B0C5&0&E5 Driver: C:Windowssystem32DRIVERSpci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37Device ID: PCIVEN_8086&DEV_3A37&SUBSYS_50041458&REV_003&13C0B0C5&0&D0 Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21Device ID: PCIVEN_8086&DEV_2E21&SUBSYS_50001458&REV_033&13C0B0C5&0&08 Driver: C:Windowssystem32DRIVERSpci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48Device ID: PCIVEN_8086&DEV_3A48&SUBSYS_50011458&REV_003&13C0B0C5&0&E4 Driver: C:Windowssystem32DRIVERSpci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36Device ID: PCIVEN_8086&DEV_3A36&SUBSYS_50041458&REV_003&13C0B0C5&0&EA Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20Device ID: PCIVEN_8086&DEV_2E20&SUBSYS_50001458&REV_033&13C0B0C5&0&00 Driver: n/a Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40Device ID: PCIVEN_8086&DEV_3A40&SUBSYS_50011458&REV_003&13C0B0C5&0&E0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35Device ID: PCIVEN_8086&DEV_3A35&SUBSYS_50041458&REV_003&13C0B0C5&0&E9 Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Intel(R) 82801 PCI Bridge - 244EDevice ID: PCIVEN_8086&DEV_244E&SUBSYS_50001458&REV_903&13C0B0C5&0&F0 Driver: C:Windowssystem32DRIVERSpci.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:17, 153680 bytes Name: High Definition Audio ControllerDevice ID: PCIVEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_003&13C0B0C5&0&D8 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:20, 108544 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34Device ID: PCIVEN_8086&DEV_3A34&SUBSYS_50041458&REV_003&13C0B0C5&0&E8 Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_197B&DEV_2368&SUBSYS_B0001458&REV_004&525529E&0&00E4 Driver: C:Windowssystem32DRIVERSpciide.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 12368 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 42576 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 21584 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:21, 133200 bytes Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3CDevice ID: PCIVEN_8086&DEV_3A3C&SUBSYS_50061458&REV_003&13C0B0C5&0&D7 Driver: C:Windowssystem32driversusbehci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:40, 40960 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Intel(R) ICH10 Family SMBus Controller - 3A30Device ID: PCIVEN_8086&DEV_3A30&SUBSYS_50011458&REV_003&13C0B0C5&0&FB Driver: n/a Name: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)Device ID: PCIVEN_10EC&DEV_8168&SUBSYS_E0001458&REV_024&2E680ECD&0&00E5 Driver: C:Windowssystem32DRIVERSRtlh86.sys, 6.195.0625.2007 (English), 6/25/2007 05:37:24, 84480 bytes Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3ADevice ID: PCIVEN_8086&DEV_3A3A&SUBSYS_50061458&REV_003&13C0B0C5&0&EF Driver: C:Windowssystem32driversusbehci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:40, 40960 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_8086&DEV_3A26&SUBSYS_B0021458&REV_003&13C0B0C5&0&FD Driver: C:Windowssystem32DRIVERSpciide.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 12368 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 42576 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 21584 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:21, 133200 bytes Name: High Definition Audio ControllerDevice ID: PCIVEN_1002&DEV_AA30&SUBSYS_AA30174B&REV_004&2273D500&0&0108 Driver: C:Windowssystem32DRIVERShdaudbus.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:20, 108544 bytes Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39Device ID: PCIVEN_8086&DEV_3A39&SUBSYS_50041458&REV_003&13C0B0C5&0&D2 Driver: C:Windowssystem32driversusbuhci.sys, 6.01.7100.0000 (English), 4/21/2009 23:49:34, 24064 bytes Driver: C:Windowssystem32driversusbport.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:14, 283136 bytes Driver: C:Windowssystem32driversusbhub.sys, 6.01.7100.0013 (English), 4/30/2009 21:56:38, 258048 bytes Name: Standard Dual Channel PCI IDE ControllerDevice ID: PCIVEN_8086&DEV_3A20&SUBSYS_B0021458&REV_003&13C0B0C5&0&FA Driver: C:Windowssystem32DRIVERSpciide.sys, 6.01.7100.0000 (English), 4/22/2009 01:23:53, 12368 bytes Driver: C:Windowssystem32DRIVERSpciidex.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 42576 bytes Driver: C:Windowssystem32DRIVERSatapi.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:04, 21584 bytes Driver: C:Windowssystem32DRIVERSataport.sys, 6.01.7100.0000 (English), 4/22/2009 01:24:21, 133200 bytes

Akaran2

10-26-2009, 04:04 PM

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7100.0000Vide o Port Manager,0x00600000,2,1,quartz.dll,6.06.7100.0000Vi deo Renderer,0x00400000,1,0,quartz.dll,6.06.7100.0000V PS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7100.0000W M ASF Writer,0x00400000,0,0,qasf.dll,12.00.7100.0000VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7100.0000 MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,File writer,0x00200000,1,0,qcap.dll,6.06.7100.0000iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7100.0000iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7100.0000DV D Navigator,0x00200000,0,3,qdvd.dll,6.06.7100.0000MM ACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,Micros oft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7100.0000 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7100.0000AVI Draw,0x00600064,9,1,quartz.dll,6.06.7100.0000RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7100.00 18WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7100.0000MPE G-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7100 .0000DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7100.0000Sampl eGrabber,0x00200000,1,1,qedit.dll,6.06.7100.0000Nu ll Renderer,0x00200000,1,0,qedit.dll,6.06.7100.0000MP EG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7100.0000M icrosoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7100.0018 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.710 0.0000Smart Tee,0x00200000,1,2,qcap.dll,6.06.7100.0000Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7100.0000AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7100.0 000NetBridge,0x00200000,2,0,netbridge.dll,6.01.710 0.0000AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7100.0000Wav e Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000MID I Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000Mul ti-file Parser,0x00400000,1,1,quartz.dll,6.06.7100.0000Fil e stream renderer,0x00400000,1,1,quartz.dll,6.06.7100.0000M icrosoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7075.0 000StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7 100.0000AVI Mux,0x00200000,1,0,qcap.dll,6.06.7100.0000Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7100.0000File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7100.0000F ile Source (URL),0x00400000,0,1,quartz.dll,6.06.7100.0000Medi a Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7100.000 0AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7100.0000Enhan ced Video Renderer,0x00200000,1,0,evr.dll,6.01.7100.0000BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7100.0000MP EG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7100.0000WD M Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000 Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7100.0000WMVi deo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7100.0000MSSc reen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7100.0000DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7100.0000MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7100.000 0Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7100.0000Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7100.0000Micros oft RLE,0x00200000,1,1,qcap.dll,6.06.7100.0000Microsof t Video 1,0x00200000,1,1,qcap.dll,6.06.7100.0000

Akaran2

10-26-2009, 04:04 PM

Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7100.0000WMAu dio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7100.0000IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000PCM, 0x00200000,1,1,quartz.dll,6.06.7100.0000Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7100.0000GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7100.0000CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7100.0000MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7100.0000Audio Capture Sources:Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7100.0000PBDA CP Filters:PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7100.00 00PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.00 00PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7100.00 00Midi Renderers:Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7100.0000Mic rosoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7100.0000WDM Streaming Capture Devices:,0x00000000,0,0,,HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7100.0000HD Audio Digital in,0x00200000,1,1,ksproxy.ax,6.01.7100.0000WDM Streaming Rendering Devices:ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7100.0000HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7100.0000HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7100.0000BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000M icrosoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000M icrosoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000M icrosoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7100.0000M icrosoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7100.0000Mult i-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7100.0000BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7100.0000MP EG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7100.0000B DA CP/CA Filters:Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7100.0000Encryp t/Tag,0x00200000,0,0,EncDec.dll,6.06.7100.0000PTFilt er,0x00200000,0,0,EncDec.dll,6.06.7100.0000XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7100.0000WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7100.0000 Audio Renderers:Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7100.0000Defa ult DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7100.0000Def ault WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7100.0000Dig ital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7100.0000DirectS ound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7100.0000Di rectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7100.0000

Akaran2

10-26-2009, 04:05 PM

---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0

TSR-DanielH

10-26-2009, 04:07 PM

Greetings,I read through your post and I don't see any mention of what happens when you crash. Does it drop you back to desktop or to character select when it crashes? Does it give you an error message when it does so? The answer to those questions will help us to locate the problem.

Akaran2

10-26-2009, 07:52 PM

Take your pick - the answer is, "yes".I've been getting the out of memory error Rothgar has been refering to and working on. This one happens upwards of 10 times in a 3hr session.I've beeng getting randomly lagged out at mailboxes when I try and send replies, which then results in either a complete freeze or a boot to character select.I've been getting randomly booted to character select. This one is new, just started this morning.I've been having issues where the screen will go black and the computer will lock up solid. This one is EQ only.I've been having issues where the "emergency overheat" on my vidcard goes off. This one ISN'T EQ only but happens with this more than any other game or application. I've done some research and have found out that in general this is a driver conflict... but 3 times in a row in an hour period in EQ when I can go days without seeing it in Empires or anything else I do? And no, it isn't actually overheating. As you can imagine, I'm getting frustrated.

TSR-DanielH

10-26-2009, 09:57 PM

Generally speaking a crash to desktop will indicate a driver/settings issue while a crash to character select will indicate a connection issue. Since you are reporting both, we will need to take steps related to both possibilities.First, open your graphics card options and disable adaptive anti-aliasing and Catalyst AI. Both of those features have caused problems in the past and they might be causing the issue here.Next, let's bypass your router(assuming you use one). Most connection issues that drop you to character select are caused by a blocked port on the router. Bypassing the router will tell us whether or not the router is part of the problem here. Please let me know if you have any questions.

Akaran2

10-27-2009, 12:31 PM

With this version of catalyst, I'm not sure how to go about through the system to disable it. If you could provide a couple tips on that, that would help.