Card already on file, but not.

[thatonegamer]

<p>I don't have any other Sony account, and when trying to enter my card info for a new account, it says the information for the card is already on file with another account. Can't call support because the number is for M-F.</p>

[Shareana]

<p>Ack...  Sadly, something like this is better handled over the phone or through live chat. </p><p>Do you happen to have any other SOE game in the past that you may have it assigned to?</p>

[TSR-DanielH]

<p>Greetings,</p><p>Are you sure that it says the card is on file for another account?  The system saying your card is already on file usually means that the country/currency code on your account does not match the card's info.  It should not use the words 'other account', though. </p><p>Either way, this will require verifying your billing information so we will need you to contact our support through phone, e-mail, or chat support.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p><p>Let me know if you have any questions.</p>