Pausing at Loading UI Resources, driving me up the wall... [Archive]

VW_Factor

10-19-2009, 02:50 AM

This has been ongoing since the last big patch. Ive been trying to figure out what on my end might be causing it. No amount of changing things on this end changes anything...So..This is a recent machine. Its plenty fast. Will zone to wherever in like 3 or 4 seconds.. BUT.. 95% of the time, it will pause at "Loading UI Resources" for like 15 to 20 seconds. I can watch on another account and the toon is there in the zone, ready to go..What in the heck is going on here? Stock UI, or not.. No amount of deleting .ini files fixes anything.. Its that 5% of the time that the game doesnt do this, that lets me know something is wrong. My laptop doesnt have this issue, and neither does my other machine with lesser hardware. So.. Whats the deal? What do I need to change to get this behavior to quit. It was not doing this before that last big update mind you.

Litlbigman

10-19-2009, 05:52 PM

Having the same problem, see my post <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=460375">http://forums.station.sony.com/eq2/...topic_id=460375</a>.It also happens when evac'ing, which now takes like 30 sec. By the time I finally respawn, my whole group's back to where we were.

VW_Factor

10-19-2009, 10:54 PM

Are you using nVidia or ATI hardware? Just curious

Litlbigman

10-20-2009, 05:20 AM

Nvidia, but I don't think that matters.I've defragged my disk, as it was suggested by a member of support, but it didn't work. Simplest way would be for tech support to tell us what changes they made to zone loading in last update. It was after 'the Shard of Destiny' update that you started experiencing this problem, right ?I wonder if deleting the uisettings of alternate characters would help.

Tro

10-20-2009, 08:07 AM

Here is what I am seeing:Zone to anywhere.. I get added to the zone where the zone flashes in front of me for a split second then it goes back to "Loading UI Resources" for about 10-15 seconds then I can see the zone and start to interact with it.For some reason after my character is added to the zone it goes back to "Loading UI Resources" for an additional 10-15 seconds..And yes it is very annoying as this did not start happening until GU 53 went live. Is this a symptom of the memory issue?I have 4 GB or ram.

MurFalad

10-20-2009, 09:35 AM

I noticed that as soon as I added a custom UI piece (Auto attack bars) it does pause at the loading UI message for a few seconds, really not 100% sure if it was there before, but it does pause.

Despak

10-20-2009, 12:17 PM

It seems to happen after you have zoned a few (or once to a Guildhall). it appears to be tied to the fact that SoE screwed up the last update and gave (some, most, all (that play on high settings)) us a free memory leak or just plain stop removing crap from the RAM when you zone.

Tro

10-20-2009, 12:53 PM

<cite>MurFalad wrote:</cite><blockquote>I noticed that as soon as I added a custom UI piece (Auto attack bars) it does pause at the loading UI message for a few seconds, really not 100% sure if it was there before, but it does pause.</blockquote>I use Profit UI and prior to GU 53 this problem was not present. I am 100% absolutely sure of it.. I noticed it immediately the first time it started happening.. I am usually a pretty fast zoner... That has now changed.

TSR-DanielH

10-20-2009, 08:24 PM

What server are you playing on? I know that GU53 increased the database load and that is causing some delay on high population servers. It appears that they are performing some major upgrades today so I'd be interested to see if the problem is better after they finish.

Tro

10-21-2009, 08:56 AM

I am on Crushbone and will be glad to report my results here after whatever fix they are working on goes live.. Will you let us know when that goes live so we can get the results in as fast as possible?Please let me know..Thanks

sox

10-21-2009, 10:44 AM

Having the same issue here along with a couple of friends. Im on Crushbone server and so are they. This started happening right after GU53. I didnt play EQ2 for about a month after it and when i came back i figured it was gonna have been fixed, but it hasnt. Still same problem with loading UI resources and i sometimes get EQclient error out of nowhere. Also lagging badly sometimes and yes this seems to happen mostly after i been to the GH.I have a brand new comp (5 months old) and only EQ2 installed so far and was running just fine up til GU53 so this isnt a comp problem. Its something with the game.Edit: Ok it hasnt been fixed as someone mentioned, just happened to me again plus getting EQclient error zoning to GH. Fix this crap.

Enever

10-21-2009, 01:51 PM

Same problem here.

TSR-DanielH

10-21-2009, 06:38 PM

<cite>sox wrote:</cite><blockquote>Having the same issue here along with a couple of friends. Im on Crushbone server and so are they. This started happening right after GU53. I didnt play EQ2 for about a month after it and when i came back i figured it was gonna have been fixed, but it hasnt. Still same problem with loading UI resources and i sometimes get EQclient error out of nowhere. Also lagging badly sometimes and yes this seems to happen mostly after i been to the GH.I have a brand new comp (5 months old) and only EQ2 installed so far and was running just fine up til GU53 so this isnt a comp problem. Its something with the game.Edit: Ok it hasnt been fixed as someone mentioned, just happened to me again plus getting EQclient error zoning to GH. Fix this crap.</blockquote>The guild hall tends to use a large amount of memory due to the amount of items placed inside. You might want to consider lowering your graphics settings, at least temporarily, while accessing the guild hall. That should not have an effect on the increased zone times, but should prevent an outright crash. Also, at least one person in the thread has mentioned using an Nvidia card. What drivers are you using? If you're using the 190 or 191 series drivers then I would advise reverting to the 186 series for the near future.

MurFalad

10-22-2009, 08:56 AM

<cite>TSR-DanielH wrote:</cite><blockquote>What server are you playing on? I know that GU53 increased the database load and that is causing some delay on high population servers. It appears that they are performing some major upgrades today so I'd be interested to see if the problem is better after they finish.</blockquote>I'm on Runneye here, I've noticed that while on my laptop with no custom UI the loading UI stays up for about 1s, on the desktop (much more powerful Athlon 955 3.2Ghz vs 1.5Ghz Core 2) its there for about 5-6s (at least that's what it feels like, I'll try and time it the weekend). The difference between the two of them is that I have Dragon's auto attack bar on the desktop as the only custom UI addition, while the laptop has nothing.Should such a small UI addition cause this large a delay? I'd have guessed that the time to load would be negible, unless there is a lot more processing involved.

Soldancer

10-22-2009, 11:51 AM

Please devs do something. It's horrible. After a few zonings it needs minutes to load option settings or switching between window-mode/fullscreen. It's independent from server or client version because I have the same problems on Valor and Runnyeye server. Was all fine before the last LU nut now smooth playing is impossible.

TSR-DanielH

10-22-2009, 04:02 PM

<cite>MurFalad wrote:</cite><blockquote>I'm on Runneye here, I've noticed that while on my laptop with no custom UI the loading UI stays up for about 1s, on the desktop (much more powerful Athlon 955 3.2Ghz vs 1.5Ghz Core 2) its there for about 5-6s (at least that's what it feels like, I'll try and time it the weekend). The difference between the two of them is that I have Dragon's auto attack bar on the desktop as the only custom UI addition, while the laptop has nothing.Should such a small UI addition cause this large a delay? I'd have guessed that the time to load would be negible, unless there is a lot more processing involved.</blockquote>I assume that the UI element has it's own thread on eq2interface.com? Are other people reporting similar issues within that thread?

VW_Factor

10-22-2009, 11:38 PM

I see this getting off course, about zoning times.. Its not the time to zone. My computer loads the zone quickly, and puts my toon in zone quickly. However..Loading UI Resources is where I get a hang up. 90% of the time, this happens. Sometimes it wont. Its frustrating, because its not textures loading into video ram or anything like that. Doesnt have anything to do with graphics settings. Nothing to do with the zone Im zoning into. Nothing to do with the UI elements (Ive tried stock, and various windows open and / or closed). I am convinced its something in the code or the like. I remember quite some time ago, the 8800 nVidia hardware had long zone times for whatever reason. This seems similar in behavior to that.. (I dont quite remember it was some time ago) Anyway. I dont want to see the discussion getting into zoning times. This happens after the toon is zoned. (I can see him on my other computer, on the other account, he is there in the world, and buffs, etc are registered in the group)

Litlbigman

10-25-2009, 07:29 PM

It's been now one month since this problem arised and yet we have received no information as to effectively solve the problem.From the posts in this subject, it's easy to see that it's not a question of server, video card or which zone you log into/out of.I would appreciate if some tech support person could tell us they are working to find a solution.

MurFalad

10-26-2009, 06:30 AM

<cite>TSR-DanielH wrote:</cite><blockquote><cite>MurFalad wrote:</cite><blockquote>I'm on Runneye here, I've noticed that while on my laptop with no custom UI the loading UI stays up for about 1s, on the desktop (much more powerful Athlon 955 3.2Ghz vs 1.5Ghz Core 2) its there for about 5-6s (at least that's what it feels like, I'll try and time it the weekend). The difference between the two of them is that I have Dragon's auto attack bar on the desktop as the only custom UI addition, while the laptop has nothing.Should such a small UI addition cause this large a delay? I'd have guessed that the time to load would be negible, unless there is a lot more processing involved.</blockquote>I assume that the UI element has it's own thread on eq2interface.com? Are other people reporting similar issues within that thread?</blockquote>There are no issues (apart from problems getting it installed, it took me a fair while to find the correct combination of files to get it working, just issues with following the instructions though).<a href="http://www.eq2interface.com/downloads/info4934-DragowulfUIAutoAttackTimer.html" target="_blank">The mod itself</a> DragonWolfs auto attack bar is very small, but when I did briefly look at it it looked to be only 4-5 lines of compressed code, maybe it does something recursively that is odd, I'll have to check through the code myself though to find out, but right now the delay while small (5 or so seconds) does feel all out of proportion to the mods size so it seemed relevant to this thread).

Tro

10-26-2009, 08:08 AM

I played this morning and zoned a few times and did not experience this issue at all.. I changed nothing. I will be raiding tomorrow evening and will see what happens but this problem seems to be cleared (For me anyway).

Tro

10-27-2009, 07:49 AM

In my previous post I tried to zone into a couple zones (Time limitation) to see if the problem still exists for me. Did more extensive testing and zoned into 14 different zones (GH included) and it seems this problem is in fact cleared for me.. Did not see this issue once. Not sure what was done but ty very much !!

Litlbigman

10-30-2009, 06:46 AM

We are all very happy for you Talsmar, but you've probably never experienced this problem in the first place.Here, the problem persists, and since yesterday's patch didn't solve it and there's been no definite solution posted by SoE on this thread, I guess we've all wasted our time.

Tro

10-30-2009, 09:46 AM

If you read my first post on this I describe what the OP is seeing. I just gave a bit more detail (he even says he can see his toon in game from another account).I am sure it was the same problem.. Only started after GU53.Like I said. I did nothing different, changed nothing. The problem just went away so I wanted to let SoE know that for me atleast, I am good to go. I am on the Crushbone server if it matters..

Brethe

11-02-2009, 01:24 AM

I'm on Kithicor and have been having this problem since the last update as well. Zoning goes fine until the "Loading UI Resources", where it will hang for a bit. I used to zone in before all my friends did and now since the last patch, I zone in last. Problem still ongoing.

BDoodle

11-04-2009, 11:06 AM

Hey, have you guys played since the latest pacth?I was experiencing similarly long load times previously, (though it's been like that since I started EQ2 a few weeks ago, so I took it as the norm.) What I was experiencing was a slow UI Resources load, then when it got to 100% it would return to 50% and eventually let me in once it got to 100% again, (took over 10sec every time.)But since the latest patch the UI Resources load in less than a second, for me. I hope this is the same for you.If not, I have a couple of easy to impliment ideas you might like to try.

Ubersoldat

11-04-2009, 11:45 AM

Related to this, me and my wife were running through the commonlands on some lowbie alts and ecided to run into TOMC for fun to get the dico at the door. We both appeared in the zone in 10 seconds or so, I saw he there, and we BOTH got aa (saw her AA level) however on her screen she was still loading UI resources. I ran agroed a mob, they agroed on her (Still loading on her end) and then hillariously proceeded to hit her several HUNDRED times for upwards of a million damage for almost 2 minutes before she finished zoning, the whole time standing there and not dropping as damage wheeled by.She finally keeled over as the client finished loading on her end though on mine i was able to watch the whole thing as she was actually IN the zone but something serverside didnt seem to know it yet.(She uses NVidia btw, I use ATI)I will admit watching a lv 18 take on TOMC was funny though.

Efour EQ2

11-04-2009, 12:19 PM

Wow i came here looking for another issue but found this and i just want to add my support to this thread.Myself and a few guildmates have also been suffering from this. We all Use profit UI and Our PC hardware varies from Top of the range down to Mid range.After the GU53 update it all went wrong. As the OP and subsequent posters identified. I would quite often zone into areas in 2 seconds flat. Infact it was a joke of mine on raids telling people to hurry up etc.Now it literally takes 30s sometimes.. The charcter is there. I can hear movements, casting spells etc but it will just hang up.For me personally It seems to happen about 8/10 times - But sometimes its flawless speed liek the old days.. So its hard to repeat the problem.Infact while im typign this im goign to hop about some zone lines. Druid portals etc. This is off peak UK time.Set to High quality in standard EQ2 settings.Antonican guilg hall to Moors vis druid amenity - 1sec delay on UI resources.. to me that is normal. Moors Call of ro to Maj dul - 1 sec delay againsinking sands to timerous deep on carpet 20 seconds! (i did a return journey and the client crashed zoning - many people also still experiance this too)There i jsut managed it - i was starting to expect i couldnt get it to reproduce.The charcter is added - then breifly dispalys then flicks back to loading UI resources on the cut screen.So recap im using - Profit UI and a Custom spell timer by Dragonwulf too.I know for a fact that others that get this dont use the custom spell timer ( so im ruling that out) and the fact it donst happen on each zone but only some..If anyone can add to that - the fact it dosnt occur every zone swap is baffleing.

Efour EQ2

11-04-2009, 12:28 PM

Just to add I finsihed this post above then reloaded my crashed on zoning eq2.took the carpet from SS to EFP and another 15-20s to load Ui resources..thats from a fresh start, not after being in 3 or more zones...BTW incase its not obvious im on the splitpaw server.and its a 4870, 8gb ram, win 7 64bit, c2d at 3.3ghz

VW_Factor

11-04-2009, 12:29 PM

Seems to be happening less often for me (havent been able to play in about 2 weeks).. Instead of being fine 1 time out of 10, maybe its 2 in 10.. Still disappointed.. However, as much as I hate to still see the problem, seeing others with it, lets me know Im not crazy..

BDoodle

11-05-2009, 07:13 AM

<cite>Efour@Splitpaw wrote:</cite><blockquote>...sinking sands to timerous deep on carpet 20 seconds! (i did a return journey and the client crashed zoning - many people also still experiance this too)There i jsut managed it - i was starting to expect i couldnt get it to reproduce.The charcter is added - then breifly dispalys then flicks back to loading UI resources on the cut screen. ...</blockquote>Hi Efour, did you get an error when the client crashed? If so, can you post it?The reason I ask is that I think it may be related to the long load times.One of the ways an application/function can handle errors is, when the processor returns an error to the application, the application tells the processor to sleep for a short period of time and then retries the function that caused the error. This can cause the application to pause, especially if the error is returned multiple times. This may explain the pause being experienced by people in this thread. But without seeing the code, (not likely to happen,) I don't know if this is definately the case.If it is the case though, it provides a starting point from which we can try to work out what is causing the errors in the first place. Assuming this, or something similar is the case, the Devs will know if the errors are being caused at their end and will be working on fixing that. The best we can do then, is to eliminate all possibilities on our end and provide feedback of our findings that may help solve the problem for everyone.This leads me to a first question: Has anyone else experience client crashes while zoning, and more specifically when loading UI Resources?

Efour EQ2

11-05-2009, 11:55 AM

Hello,No sorry there was no error.I have never suffered from the client crash on zoning before, i think it was more a problem on my end with an overclokck instability that i was trying at the time.sorry thats no help <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" />From what I hear that crash on zoning seems more related to people getting a memory allocation error using 4gb on a 32bit OS.A few ( usually the same 2 people) suffer from it on my raids ill speak to them and try get them to get a screenshot.

Kulianya

11-08-2009, 12:32 AM

I have been experiencing the very same issue. I think I figured out the solution (for me anyways). During the last LU it started to hang at loading UI resources. I tried everything. I even tried different modems,routers and ISP's. My friend downloaded the entire game as did I. We have 2 differesnt ISP's but virtually identical systems. We both had the same UI problem. Now I was reading that there are router settings for port forwarding. I tried those as well but did not help. I then noticed that we are both running the same internet secutiry program....windows onecare.I uninstalled onecare and used the full version AVG internet security program (free for 30 days) using "gaming mode" and the problem went away! I can now evac instantly again!Also my crash to desktop (nvdr64 errors) have stopped.I hope this helps <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />ok it happened to me again during raid once I revived. I hung at loading resources for about 10 seconds. I could hear the sounds of the zone but still was staring at an empty loading resources bar.

Sisaro187

11-08-2009, 06:18 AM

Having the same issue:Server: Lucan dlere.Zone: anyUI: standard that comes with the gameDelay: 10-60 sec's at loading Ui resourcesNew PCNo firewall, no anti virusplz help

Efour EQ2

11-10-2009, 08:47 AM

Little update from me.I deleated a Directory from the EQ2 folder "!p_temp" aswell as a load of stuff it included a few folders relating to the UI Although it seemed to be pretty empty (1 file 134 directories) It seems to have made a vast improvement.Ive just gone through 20 zone changes and each one was instant loading in less than half a second ( like the good ol' days)It is off peak here on Splitpaw, so that might help.Its something to try - i hope this is a permement fix on my machine... I will edit this post if my problem returns.~Somethign i also noticed, You shoudl all have a look, is a .txt file in the main EQ2 directory simply called "ui"it was 178kb or so and was packed full of "failed to load XML" lines all refering to various aspects of my UI. It was also last updated yesterday, about the time i logged out. So its obviously some kind of log file for errors.Anyway since deleteing the "lp_temp" each time i zone the "ui.txt" has remained empty - no failing to load XML crap.If i knew more about Software that would all be pretty obvious im guessing <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />UNLESS there has been an SOE hotfix added, to coincide with the removal of the Nights of the dead event. cant rule that out either lol

TSR-DanielH

11-10-2009, 04:50 PM

<cite>Efour@Splitpaw wrote:</cite><blockquote>I deleated a Directory from the EQ2 folder "!p_temp" aswell as a load of stuff it included a few folders relating to the UI Although it seemed to be pretty empty (1 file 134 directories) It seems to have made a vast improvement.</blockquote>It's interesting that you have that folder on your computer. I believe that should be deleted automatically during the patching process. For anyone else experiencing this issue, please check to see if you also have that folder in your EQ2 directory. There might be an issue preventing it from getting deleted. I just checked from my end and I don't have the file, but I am not experiencing this same issue.

Efour EQ2

11-10-2009, 07:36 PM

Ive been on all evening doing the Shadow oddessy Questline on an alt and have had flawless zoning all night.Seems to be fixed my end!

TSR-DanielH

11-11-2009, 04:00 PM

<cite>Efour@Splitpaw wrote:</cite><blockquote>Ive been on all evening doing the Shadow oddessy Questline on an alt and have had flawless zoning all night.Seems to be fixed my end!</blockquote>That's good to hear! Let us know if you would like any help in the future.

Litlbigman

11-14-2009, 09:55 PM

Pb seems to have resolved itself.However, I can't say I am very happy with the help provided in this thread: a lot of talking, no concrete solutions provided.

Efour EQ2

11-21-2009, 10:16 AM

Well after 3 sessions playing my slow zoning is back 10-20 seconds.TBH i give up - Im only playing on raids cos im bored to tears and even then its only through loyality to the 23 others. As for help, load of poppycock, people are tryign themselves to fix this issue. Their is no official help at all .Cya in February ?

Aejaa

11-22-2009, 11:09 AM

Upgraded my HDD to SSD a while back when I noticed something was really off. I wasn't really sure what it was then. Addme to the list of people that have been dealing with this same issue. I can log into the game, zone lightning fast once ortwice then bam! The strange pausing at the end of every zone, loading ui resources. After searching and searching forwhat could be the issue I figured I'd look here heh. I truly hope that this will be fixed soon. This is just beyond frustrating.

Buttcliffe

11-26-2009, 07:47 PM

In 4 years of playing EQ2 I have never really had any issues, now suddenly this.Happened a couple of days ago, the game decided to hang at "Loading UI Resources". rebooted a few times, loaded the game up again, shut down router. No luck.Frustrating because it is intermitent, not happening all the time, maybe 90% of the time, then suddenyl im allowed in. However, once in game, then server interaction seems to stop for some things (examining items, banks, broker) but I can still see people running about.I have reinstalled most of the eq2 files, checked as many things as I know possible.The most frustrating thing, as people have mentioned above, is that I am quickly in game, and can hear people running about, im getting tells etc. However I am still stuck on "Recieving UI Resources".I am also using Profit, but have attempted to run several times with default UI. Wondering if any of the other files profit installs may be the problem.Anyone point me to the log file, then I may be able to provide more info.After trying all I can for 2 days, it's becoming more excessively frustrating. Have created a tech issue but heard nothing back as yet.

Trellium

11-27-2009, 12:53 AM

<cite>Dakyras@Nagafen wrote:</cite><blockquote>In 4 years of playing EQ2 I have never really had any issues, now suddenly this.Happened a couple of days ago, the game decided to hang at "Loading UI Resources". rebooted a few times, loaded the game up again, shut down router. No luck.Frustrating because it is intermitent, not happening all the time, maybe 90% of the time, then suddenyl im allowed in. However, once in game, then server interaction seems to stop for some things (examining items, banks, broker) but I can still see people running about.I have reinstalled most of the eq2 files, checked as many things as I know possible.The most frustrating thing, as people have mentioned above, is that I am quickly in game, and can hear people running about, im getting tells etc. However I am still stuck on "Recieving UI Resources".I am also using Profit, but have attempted to run several times with default UI. Wondering if any of the other files profit installs may be the problem.Anyone point me to the log file, then I may be able to provide more info.After trying all I can for 2 days, it's becoming more excessively frustrating. Have created a tech issue but heard nothing back as yet.</blockquote>All of this is familiar to us on all 4 of our systems. We can log in and hang at "Loading UI resources" while the character is shown in the game. There is plenty of time to send the char a group invite, but they just sit there. Eventually they come in but its sloooow.Another part is we can click on a zone and wait, and wait, and wait and click again thinking "did it not get the click?". Then it will look like its going to zone but it very quickly loads back to char select. We thought maybe the double clicks might cause the failure, so we made sure we only ever clicked once (it seems to always get the click but may or may not zone).Its very frustrating.

Prez

11-27-2009, 09:57 PM

I just re-activated my account and I am having this issue with hanging at zone loading. Tonight, I continued the 5th anniversary quest and during my second visit to A Memory of Sky, I am stuck at the loading screen.http://i46.tinypic.com/351b7sz.jpgThis happened to me twice last nightand I just quit by ending the process in the task manager. What information do you need to help us out? I certainly will not continue my sub if this is what I have to look forward to each time I log in. =(

Trellium

11-28-2009, 04:57 PM

<cite>Prez wrote:</cite><blockquote>I just re-activated my account and I am having this issue with hanging at zone loading. Tonight, I continued the 5th anniversary quest and during my second visit to A Memory of Sky, I am stuck at the loading screen.http://i46.tinypic.com/351b7sz.jpgThis happened to me twice last nightand I just quit by ending the process in the task manager. What information do you need to help us out? I certainly will not continue my sub if this is what I have to look forward to each time I log in. =(</blockquote>This is an issue that has been around for a while now, and there are several threads with people who have this issue all the time. We get it frequently here, but usually it will release and drop to character select. Sometimes it will just hang like yours is doing.It drives us nuts. We get 8 or 10 of these per play session, and we have stoped playing EQ2 several times just because this issue makes zoning an major irritation. It often breaks up our groups. We had all 4 characetrs drop while in Nek Castle, and when we logged in again a few minutes later we found ourselves outside the Castle instead of in the basement. To make matters worse, it activated the lockout timer even though we hadn't gotten to Lord Everling yet.And, its a game that thrives on zoning with quests that require zoning for completion.The game needs a lot of serious fixing. The zoning issue really needs to be addressed, as does the drop in video performance for GU54 which is on Test server now.

Rothgar

11-28-2009, 07:22 PM

Before we can make a good attempt at fixing this issue, we need to identify what it is. Can any of you get this to happen every time you zone? If so, please PM me instructions on how you're getting it to happen and what the character name is that you're using.I'll talk to our QA department to see if they've had this issue but I haven't seen it happening myself.

Kigneer

11-28-2009, 07:47 PM

<cite>Rothgar wrote:</cite><blockquote>Can any of you get this to happen every time you zone? If so, please PM me instructions on how you're getting it to happen and what the character name is that you're using.</blockquote>Every single zone in. House, GH, cities, instances and raid zones. As soon as any of my characters do zone in, the game stalls to a stop.It stalls the computer even, can't use mouse or anything after zoning, literally hijacks the computer. FPS would drop to 8fps, for that 10s or so to pass, like it's autoupdating on the spot (I have all updates at game loadup, not during game play).It was much more brief before, about 3s, and tolerable, but after this GU it's a long wait. Maybe all the code (like Shader 3.0) being bypassed as it's not turned on, causing a longer wait? Whatever it is, the last GU caused it.

Poraden

11-29-2009, 09:19 AM

Several of my oldest characters were having this problem. For me it was about a 10 second wait at Loading UI Resources.I would log in, zone a few times, then boom extra 10 second wait. It seemed sort of random but I noticed it happened mostly in the newer zones. I finally found a zone line that happened EVERY time with my Guardian. Going from KJ (near evac location) to Fens.Now that I had a way to recreate the problem every time, I started trying things. I deleted my charcter ui file, loaded up and tried it. Problem gone! But wait! I noticed just the one hotbar, opened the others that I normally have open. Problem back! So I systematically went thru each hotbar using the CLEAR ALL option and then dragging the abilities back to the hotbar. Tried zoning, exited game, next hotbar, zoned... Finally the problem went away for good on my 6th hotbar.Havn't had any problems with that character ever since! Told my friend about this method and it fixed his character too. He tried it on another that was also having this problem, and it's fixed too.Could it be corrupted data on the server side in our character's hotbar info?

Trellium

11-30-2009, 04:48 PM

For us its four computers that have been having this problem for a long time. Windows XP and Win7, 32 and 64 bit. Newest drivers except the nvidia cards, due to the nvidia driver issues. It happens on old video cards (Nvidia 7600) and newer ones (ATI HD 4850). All the systems are dual core processors, all are AMD.We have tried to see if one zone does it more than another, with no success except that South Freeport seems to do it the most. Of course, we also zone there the most often (bound there).We thought it might be due to extra clicking after the first attempt to zone. There is a long pause (usually 5 or more seconds) before the zoning begins, and in that time the char seems active and like it ignored the zone request. Then it zones. It doesn't seem to make any difference if we click again or not.We thought maybe one computer does it more often, and this may be true. It seems to use like it is more likely that our slower computers fail than our faster ones. But, they all do fail.We tried resetting the router, bypassing the router, opening the router ports as per the sticky thread, removing firewalls and anti-virus, lowering the Win 7 UAC settings and turning them off. We also waved the rubber chicken over the monitor on every other attempt, but that only made the rubber chicken dizzy.In other words ... we can't find anything that reproduces the event although we have been looking for months. We also changed ISPs during that time, and it is worse than it was but both connections have this issue.Also, all of these computers except one (recently upgraded) have run this game just fine. As far as we can remember it came in with a game patch in the spring (May/Junish).The problem does seem to be worse on weekends. We had assumed it was zone population related, but we have had half our chars fail to get into a zone (that time was south freeport in particular), and on the ones that did zone we did a /who -- we were the only ones in the zone. But, the login server might have been more heavily used.The problem also seems worse on Test than on Live, but thats also subjective.It doesn't matter if we only have 1 computer turned on and playing the game, it still has a chance to fail zoning.It happens on computers that run background apps (Firefox, email, Winamp ...), and it also happens when we have nothing but EQ2 running. We had tested for this specifically, since we hoped that was the issue. No change though, still zone sometimes, and fail sometimes.For a while we had pop up messages saying that the login server connection failed, or a timeout message. Those popup boxes no longer appear, but the problem itself persists.Another odd thing is we have virtually no connection issues except while zoning. We rarely go LD. We were helping the devs on TestCopy about a month ago, and everyone (including the devs) were going LD frequently. We never did. Yet, zoning specifically drops us out of the game about 25% of the time.In our group of 4 characters its not unusual for 1 of the 4 to fail on zoning. Its also not uncommon to have two fail. I don't think we have ever had all 4 fail at zoning though. So, I don't think its a connection issue. If all failed at the same time, that would be something to investigate, but we aren't getting this.It's random. Irritatingly random. Can't find a trigger or pattern to help you with, Rothgar. Sorry!

Kulianya

12-01-2009, 12:12 AM

ok my problem is back. I log into the game and the first few zones are fine then EVERY single zone or evac or port etc hangs 10-20 seconds.now im hanging on loading on UI resources then zone crashing to desktop. "eq2 client has stopped working"

VW_Factor

12-15-2009, 01:08 AM

Figured I would update. Still having this issue. So yeah, Im still climbing walls. Its stupid that my toon is in the world, I can spacebar, and hear him/her jump, etc.. But the "loading screen" is stuck.

VW_Factor

12-15-2009, 11:48 AM

<cite>Kigneer wrote:</cite><blockquote><cite>Rothgar wrote:</cite><blockquote>Can any of you get this to happen every time you zone? If so, please PM me instructions on how you're getting it to happen and what the character name is that you're using.</blockquote>Every single zone in. House, GH, cities, instances and raid zones. As soon as any of my characters do zone in, the game stalls to a stop.It stalls the computer even, can't use mouse or anything after zoning, literally hijacks the computer. FPS would drop to 8fps, for that 10s or so to pass, like it's autoupdating on the spot (I have all updates at game loadup, not during game play).It was much more brief before, about 3s, and tolerable, but after this GU it's a long wait. Maybe all the code (like Shader 3.0) being bypassed as it's not turned on, causing a longer wait? Whatever it is, the last GU caused it.</blockquote>If your computer is stalling, this isnt what Im talking about nor what this thread is about. Its about getting stuck at the "loading UI Resources" with your toons ready and waiting, being responsive in the world. :/

Poraden

12-15-2009, 05:53 PM

Try this and see if it helps.Step 1: Take a screenshot (So you can see what was in your hotbars later)Step 2: Clear ALL your hotbars with the CLEAR ALL option, even the ones you didn't have opened yet.Step 3: Drag all your abilities back to hotbars using the screenshot you made in step 1This info is stored on the server side and seems to have gotten corrupted on some peoples characters.It fixed my problem, but it was a bit different than yours. I just had the extra 10 second wait at Loading UI Resources.

Evanair

12-16-2009, 03:37 AM

I had this problem for quite a bit. I'll say how I fixed it, I hope it helps some people.Come to find out, this had nothing to do with EQ2 (for me, it happened in TF2 on the loading screens as well). It was actually my Modem from AT&T that had a bug with some form of code. It would force my modem to feeze and the PPPoE connection would lag out. Check this by Alt-Tabing out and trying to load a few web pages.I moved my PPPoE settings to my computer and off the DSL modem, and poof, no issues. I later purchased a router, and put PPPoE back on the modem, and *poof* issue was back. I moved the PPPoE to the Router instead of the modem, and it worked like a charm.Hope this helps anyone that is having the same issue. Reguadless of if it doesn't work for you, well, it worked for me. Nvidia drivers are a different issue, but they wernt my problem.If you need to know how to do this, I'll help ya individually, cause its different per system.

VW_Factor

12-16-2009, 05:10 PM

<cite>Poraden wrote:</cite><blockquote>Try this and see if it helps.Step 1: Take a screenshot (So you can see what was in your hotbars later)Step 2: Clear ALL your hotbars with the CLEAR ALL option, even the ones you didn't have opened yet.Step 3: Drag all your abilities back to hotbars using the screenshot you made in step 1This info is stored on the server side and seems to have gotten corrupted on some peoples characters.It fixed my problem, but it was a bit different than yours. I just had the extra 10 second wait at Loading UI Resources.</blockquote>So this has to do with the server side info of the position of buttons on our hotbars?I can believe this, however.. This doesnt happen all the time, everytime, on some of my toons. I have 2 toons, which this happens all the time. I will try this. Then, I have 3 toons which I play oftenish that it happens most of the time on zoning. Which led me to believe this may not be the issue. Yeah, thats what this is about. Waiting at Loading UI Resources for 10 to 30 seconds, while your toon is ready to go in the zone. My 3 year old laptop zones faster than my desktop, because of this "bug".

Writer Cal

12-20-2009, 08:31 PM

I never had this problem, ever, until I upgraded my GTX 260 drivers to the newer 195.62 for Windows 7 64-bit. As soon as I upgraded the drivers and fired up EQ2, I started getting the loading UI pause.However, clearing all hotbars and redoing them seems to have made the problem go away for now.

Efour EQ2

02-08-2010, 08:06 AM

Efour EQ2

02-10-2010, 01:49 PM

great success

Ecklipse

09-06-2012, 02:18 AM