PDA

View Full Version : Gamecard to active subscription problem


Aker
10-13-2009, 04:10 PM
<p>Hi all,</p><p>Please help me to solve this.</p><p>I was out of game for a few months. I used to pay my subscription with the credit card.</p><p>Few days ago I got from a friend as a gift 30 day gamecard. I entered the number and could come in game. Because my friend transfrred to another server i bought with my credit card some station cashe to purchase transferr token. Than I noticed that I cannot buy it as it is not listed.</p><p>I found out that I need to have active subscription. I said OK. I will activate my account with my credit card. But there is a problem now! My payment cannot be finished!</p><p>What is wrong ?My card is working fine! I purchased station cache no problem!</p><p>Please dont tell me I have to waste 30 day card before I can resubscribe with my card!</p><p>please help,</p><p>Aker</p>

TSR-KenC
10-13-2009, 04:52 PM
<p>If you can send a PM my way with your Station Account name, I should be able to help! <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>

Aker
10-13-2009, 07:06 PM
<p>Problem solved!</p><p>What a supperb support!</p><p>Thank you very very much!</p>

TSR-KenC
10-14-2009, 02:31 PM
<p>Glad to hear you're all set! Let us know if there's any further questions or issue you may have.</p>