Constant Crashing since GU53

[TalanRM]

<p>The game has been totally unplayable since GU53. From a fairly stable performance (crashed about one in 4 ports to guildhall, but hardly every apart from that and usually hardly any lag), it now crashes <em>80%+</em> of the time I zone <em>anywhere</em> and frequently within zone. I don't have the newest machine, but for one patch to turn a stable game into something unplayable is terrible. Any tips for solving or fixes on the horizon?</p><p>Operating System: Windows Vista Homepack premium</p><p>DirectX Version: 10.0</p><p>Processor: Intel Core 2 Quad CPU Q6600 @ 2.40 GHz</p><p>Memory: 3 Gig</p><p>Thanks in advance.</p>

[Isilsisial]

<p>My husband and I are both crashing alot still as well... funny to note that we played for 3 weeks before the update(53) and didn't crash once that whole time.  Something else weird that I've noticed is the insanely huge amount of data/bandwidth we've been using since the update. After playing for 2 hours, I would check our connection and maybe 10-20 MB sent and recieved, now we crash after an hours play and check it , I swear its anywhere between 100 and 400 MBs... what's up with that? or did I really just not notice it before...</p>

[TSR-DanielH]

<p>Greetings,</p><p>We have seen an increased number of crashes since GU53 since more memory is getting utilized.  This is a known issue and Rothgar is posting about it in the following thread:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?start=135&topic_id=459319" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=459319</a></p><p>I believe they plan to release a fix this week that will lower the amount of memory used by the game.  That should bring the game to the level of performance you experienced previously.</p>

[TalanRM]

<p>The patch this week worked fantastic.... for a day. For the day after the patch I could zone fine into the Guild Hall again and never crashed zoning. Since then, I crash again everytime I zone into the Guild Hall.</p><p>Whilst I love the achievement armour appearances and the sliding xp/AA bar, the trade-off of crashing and needing to rebooot everytime I zone to the Guild Hall (evac works even better... it crashes me and doesn't even evac!) and LDs at such a rate that riding is now a liability just isn't worth it.</p><p>Whilst I guess market research has suggested that achievements appeal to a certain demographic... grats son... pat on the head for achieving level 50... is there any chance that testing and technical support will be allowed to express a view on the memory implications of fluff features before they go live? <OK not expecting an answer to that question but please regard it as customer feedback></p><p>Seriously though, are there any plans for a more comprehensive fix to the memory issues? Or is the advice that 3 Gig DRAM is insufficient for EQ2 following GU53?</p>

[TSR-DanielH]

<p><cite>TalanRM wrote:</cite></p><blockquote><p>Seriously though, are there any plans for a more comprehensive fix to the memory issues? Or is the advice that 3 Gig DRAM is insufficient for EQ2 following GU53?</p></blockquote><p>In this case I can only say that Rothgar has acknowledged the crash issue and is working to correct it.  Being a member of the technical support team I do not have detailed information about issue priority or time tables.  I would advise watching the thread I posted in my previous response for official updates.</p><p>Also, while having more than 3gb of memory couldn't hurt, it's not something I would recommend as a fix.  The game was designed with the x86 architecture and can't address memory like a 64-bit application.</p>

[TalanRM]

<p>Thanks for the reply. I will keep my fingers crossed for a quick fix.</p>