Reactived wrong account

[gunthore]

<p>It's been 2 years since I last played EQ2. I decided to come back and play again, but apparently I had 2 station accounts. Anyways, I activated the one I thought had my characters and it doesn't. I picked a bad time to do this too, Friday night, after customer support is closed. Anyone know what I can with this? I could just activate the other account since I know what it is now, but I'd like my free 30 days I got from my expansion key. I'm wondering if I can somehow keep the 30 days and get my characters. I'm just bored out my mind waiting for Monday at 10:00 PST.</p>

[Wingrider01]

<p><cite>gunthore wrote:</cite></p><blockquote><p>It's been 2 years since I last played EQ2. I decided to come back and play again, but apparently I had 2 station accounts. Anyways, I activated the one I thought had my characters and it doesn't. I picked a bad time to do this too, Friday night, after customer support is closed. Anyone know what I can with this? I could just activate the other account since I know what it is now, but I'd like my free 30 days I got from my expansion key. I'm wondering if I can somehow keep the 30 days and get my characters. I'm just bored out my mind waiting for Monday at 10:00 PST.</p></blockquote><p>check the knowledge base but reactivated accounts do not get a free 30 days - unless there is a special program going on at the moment. Only brand new accounts get those when you add the expansion. You are right, you need to talk to CS for anything else</p>

[gunthore]

<p>Oh, that would explain it then, I had two station accounts, but one never had any EQ2 account on it, my original one has the characters, but I activated the other account I found since I forgot which one had my characters on it (actually I didn't even know I had two). So I got the free 30 days because it was a new EQ2 account. I'll just cancel that one, and move on with my first account, thanks a bunch.</p><p>Edit: Ok, maybe I got a little too joyous, I just activated the other account and no characters there either... I guess I'll figure it out in the morning when CS opens.</p>

[Elorah]

<p>I would definitely contact them today when they open <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />  Good luck!</p>

[TSR-DanielH]

<p>Greetings,</p><p>Please contact us through phone, e-mail, or chat support so that we can try to locate/recover your old account.  If we can find it and verify your identity then we should be able to provide you with the login info.  The following link contains our contact information:</p><p><a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a></p>